Etraining 15 & 16
(24).webp "Etraining 15 & 16 - Quiz")
Year End eTraining: Support Center Updates
- 1.
The internal PerformX cable ordering guide had a column added to the right-hand side of the chart. What Vehicle Management kit/cable is listed on the right-hand side?
- A.
Hino MBA KIT: M-010-0538
- B.
OBD-II KIT: M-010-0151
- C.
OBD-II V2 KIT: M-010-0152
- D.
2-pin PerformX Cable PART: L-016-0106
Correct Answer
A. Hino MBA KIT: M-010-0538Explanation
The correct answer is Hino MBA KIT: M-010-0538. This is because the question states that a column was added to the right-hand side of the chart, and the given answer is the only one listed on the right-hand side.Rate this question:
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- 2.
There are some important notes at the bottom of the firmware matrix. What do these notes pertain to?
- A.
V2 OBD-II vs V2 OBD-II w/ J1587 CAN
- B.
L2 OTAP rights pertaining to 3.10 OBC code
- C.
Explaining why BLU firmware stops at 1.11
- D.
MBA firmware 1.19
Correct Answer
A. V2 OBD-II vs V2 OBD-II w/ J1587 CANExplanation
The important notes at the bottom of the firmware matrix pertain to the comparison between V2 OBD-II and V2 OBD-II with J1587 CAN. The notes likely provide information about the differences, features, or compatibility of these two versions of the firmware.Rate this question:
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- 3.
Which state regulations are included in the State Hours of Service cheat sheet? (check all that apply)
- A.
Alaska
- B.
California
- C.
Florida
- D.
Texas
- E.
Wisconsin
- F.
Hawaii
- G.
Arizona
- H.
Texas Oilfield
Correct Answer(s)
A. Alaska
B. California
C. Florida
D. TexasExplanation
The correct answer includes the states of Alaska, California, Florida, and Texas. These states' regulations are included in the State Hours of Service cheat sheet.Rate this question:
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- 4.
True or False: There is a Microdea [scanner] setup and troubleshooting document on the Support Center?
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
The given answer is true because there is a Microdea scanner setup and troubleshooting document available on the Support Center. This document provides instructions and guidance for setting up and resolving issues related to the Microdea scanner. Users can refer to this document for assistance in configuring and troubleshooting their scanners.Rate this question:
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- 5.
Orders placed before _________ will be reviewed the same day.
- A.
10:30
- B.
13:00
- C.
16:00
- D.
08:30
- E.
09:00
Correct Answer
A. 10:30Explanation
Orders placed before 10:30 will be reviewed the same day. This means that any orders submitted before 10:30 will be processed and reviewed on the same day. It implies that there is a cutoff time of 10:30 for same-day review of orders.Rate this question:
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- 6.
What information do you need to collect from a caller in order to perform a remote odometer sync?
- A.
Customer ID
- B.
Truck Number
- C.
The Truck's current Odometer Reading
- D.
Verification that the Truck's Odometer Value matches what is in the PFM (10 to 15 mile leeway) once the Odometer Sync has finished
- E.
Lot number of Multi-bus kit used
- F.
Confirmation that the unit is "headless"
Correct Answer(s)
A. Customer ID
B. Truck Number
C. The Truck's current Odometer Reading
D. Verification that the Truck's Odometer Value matches what is in the PFM (10 to 15 mile leeway) once the Odometer Sync has finishedExplanation
To perform a remote odometer sync, the following information needs to be collected from the caller: Customer ID, Truck Number, The Truck's current Odometer Reading, and Verification that the Truck's Odometer Value matches what is in the PFM (10 to 15 mile leeway) once the Odometer Sync has finished. This information is necessary to ensure accurate synchronization between the truck's odometer and the PFM system.Rate this question:
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- 7.
What information is available to view in Pluto? (check all that apply)
- A.
Vehicle Administration
- B.
Audit Plus
- C.
GPS Location Admin
- D.
Digital Call History
- E.
Power Log
- F.
Dock Power Log
- G.
MID View
- H.
Vehicle Hardware Summary
- I.
Get Raw Vehicle Management Data
- J.
Vehicle Settings Summary
- K.
Onboard Application License Summary
- L.
Automated Workflow Troubleshooting
Correct Answer(s)
A. Vehicle Administration
B. Audit Plus
C. GPS Location Admin
D. Digital Call History
E. Power Log
F. Dock Power Log
G. MID View
H. Vehicle Hardware Summary -
- 8.
What document could you direct a customer to who is looking for a Tablet's technical specs?
- A.
PeopleNet Tablet Specification Sheet
- B.
BLU.2,Tablet, and PD.4 Quick Reference Guides (QRG) for .14
- C.
Tablet Driver Training
- D.
BLU.2 (1.11.7.12) and Tablet (2.5.6.12) Quick Reference Guide
Correct Answer
A. PeopleNet Tablet Specification SheetExplanation
The PeopleNet Tablet Specification Sheet would be the appropriate document to direct a customer to who is looking for a tablet's technical specifications.Rate this question:
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- 9.
Which of the following can NOT be the case if you need to edit an order? (check all that apply)
- A.
Pending Billing status
- B.
Billed status
- C.
Ready to Ship shipping status
- D.
Reviewed by Operations is checked
- E.
An Expected ship Date
- F.
Safety Stock OBC orders
- G.
PeopleNet Mobile display orders
- H.
Vehicle Management Kit orders
Correct Answer(s)
A. Pending Billing status
B. Billed status
C. Ready to Ship shipping status
D. Reviewed by Operations is checked
E. An Expected ship Date -
- 10.
What is step 5 for Setting the Dashboard Odometer as Priority 1?
- A.
Start the vehicle engine, if you have not already done so, and allow it to idle for at least 30 seconds
- B.
If the odometer does not update automatically at this point, send down the clear ODO priority command
- C.
Put device onto Set Dashboard Odometer as Priority 1
- D.
Push a find, the new ODO will take hold
Correct Answer
A. Start the vehicle engine, if you have not already done so, and allow it to idle for at least 30 secondsExplanation
The correct answer is to start the vehicle engine and allow it to idle for at least 30 seconds. This step is necessary to ensure that the odometer updates automatically. By starting the engine and letting it idle, the necessary signals and data can be transmitted to the dashboard, allowing the odometer to update. This step is important before proceeding to the next steps mentioned in the question.Rate this question:
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- 11.
According to the Multi-Bus with PLC for Trailer Tracking Installation Support Center document, what type of fuse should be used in the installation?
- A.
10 amp
- B.
5 ohm
- C.
2 ohm
- D.
5 amp
Correct Answer
D. 5 ampExplanation
According to the Multi-Bus with PLC for Trailer Tracking Installation Support Center document, a 5 amp fuse should be used in the installation.Rate this question:
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- 12.
What is the password to log into the ACS Customer Portal for TSR troubleshooting?
- A.
Peoplenet123
- B.
Peoplenet321
- C.
Peoplenet123
- D.
Banana sandwiches
Correct Answer
C. Peoplenet123Explanation
The correct answer is "peoplenet123". This is the password to log into the ACS Customer Portal for TSR troubleshooting.Rate this question:
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- 13.
Always click "Log Out" when you are done with troubleshooting in the ACS portal.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
Logging out of the ACS portal after troubleshooting is important for security reasons. By clicking "Log Out," the user ensures that their session is terminated, preventing unauthorized access to their account and sensitive information. This helps to maintain the confidentiality and integrity of the system and protects against potential security breaches.Rate this question:
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- 14.
What search terms would be best to use when trying to find an installation diagram for a BLU.2? (Check all that apply)
- A.
BLU.2
- B.
Info
- C.
Installation
- D.
Setup
- E.
Diagram
- F.
Cable Connections
Correct Answer(s)
A. BLU.2
C. Installation
E. DiagramExplanation
The best search terms to use when trying to find an installation diagram for a BLU.2 would be "BLU.2," "Installation," and "Diagram." These terms are directly related to the specific product and the information being sought. The other options, "Info," "Setup," and "Cable Connections," may provide some relevant information but are not as specific to finding an installation diagram.Rate this question:
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- 15.
What is considered to be normal business hours for escalating to TMW?
- A.
8:00am-6:00pm CST
- B.
9:00am-5:00pm EST
- C.
8:00am-6:00pm EST
- D.
9:00am-5:00pm CST
Correct Answer
C. 8:00am-6:00pm ESTExplanation
The normal business hours for escalating to TMW are 8:00am-6:00pm EST.Rate this question:
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- 16.
When using Texas Hours of Service Regulations, how long does a driver need to stay in Off Duty/SB to reset their work shift?
- A.
10 Hours consecutive
- B.
8 Hours consecutive
- C.
12 Hours consecutive
- D.
12 Hours in a 24 hour span
- E.
10 Hours in a 24 hour span
Correct Answer
B. 8 Hours consecutiveExplanation
The correct answer is 8 Hours consecutive. According to Texas Hours of Service Regulations, a driver needs to stay off duty or in sleeper berth for a consecutive period of 8 hours in order to reset their work shift. This means that they must have a continuous break of 8 hours before they can begin a new work shift.Rate this question:
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- 17.
Orders can be shipped to a PO Box
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
Shipping orders to a PO Box is not possible. This is because PO Boxes are typically used for receiving mail and packages from the postal service, and many shipping carriers do not deliver to PO Boxes. Instead, they require a physical address for delivery. Therefore, the statement is false.Rate this question:
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- 18.
What is the password to watch the PeopleNet eLearning: Dispatcher Training video?
- A.
Peoplenet123
- B.
Pe0pleN3t
- C.
Peoplenet247
- D.
Peoplenet2014
Correct Answer
B. Pe0pleN3tExplanation
The correct answer is "Pe0pleN3t".Rate this question:
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- 19.
How many narrated training sessions are available in the PeopleNet Fleet Manager eLearning Center?
- A.
2
- B.
4
- C.
6
- D.
8
Correct Answer
C. 6Explanation
The PeopleNet Fleet Manager eLearning Center offers a total of 6 narrated training sessions.Rate this question:
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- 20.
What is the name of the article that includes information on adding a single duty status to multiple drivers logs?
- A.
Driver Tab Information
- B.
Duty Status Changes
- C.
EDriver Log Corrections
- D.
EDriver Logs Active Driver List in the PFM
Correct Answer
D. EDriver Logs Active Driver List in the PFMExplanation
The correct answer is "eDriver Logs Active Driver List in the PFM." This article contains information on how to add a single duty status to multiple drivers' logs.Rate this question:
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- 21.
Which steps are outlined or linked to in the article "Troubleshooting No Communication on PeopleNet Mobile"? (check all that apply)
- A.
Refresh
- B.
Force a Data Call
- C.
Reboot Display
- D.
Check Cell Diagnostics
- E.
Bypass Login Screen
- F.
Change Satellite Modem
Correct Answer(s)
A. Refresh
B. Force a Data Call
D. Check Cell Diagnostics
E. Bypass Login ScreenExplanation
The article "Troubleshooting No Communication on PeopleNet Mobile" outlines and links to the following steps: Refresh, Force a Data Call, Check Cell Diagnostics, and Bypass Login Screen. These steps are provided as troubleshooting methods to address the issue of no communication on PeopleNet Mobile.Rate this question:
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- 22.
When downloading files from the FTP site, PeopleNet recommends reformatting the USB stick to which file system first?
- A.
FAT32
- B.
17Bit
- C.
4G
- D.
Dot13
Correct Answer
A. FAT32Explanation
When downloading files from an FTP site, PeopleNet recommends reformatting the USB stick to the FAT32 file system. FAT32 is a widely supported file system that is compatible with both Windows and Mac operating systems. It allows for larger file sizes and is suitable for transferring files between different devices.Rate this question:
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- 23.
If a customer has questions on editing a scheduled report in Logistics Intelligence which article should you send them?
- A.
Scheduling a report in Logistics Intelligence
- B.
LI Browser Compatibility
- C.
Editing / Modifying a Scheduled Report in Logistics Intelligence
- D.
Running Reports in Logistics Intelligence Narrated Training
Correct Answer
C. Editing / Modifying a Scheduled Report in Logistics IntelligenceExplanation
If a customer has questions on editing a scheduled report in Logistics Intelligence, the article that should be sent to them is "Editing / Modifying a Scheduled Report in Logistics Intelligence." This article would provide them with the necessary information and instructions on how to edit or modify a scheduled report in the Logistics Intelligence platform.Rate this question:
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- 24.
What is the part number for a 6 to 9 pin adapter for a Vehicle Management cable?
- A.
Part L-016-0527
- B.
Part D-012-0146
- C.
Part E-010-0500
- D.
Kit: M-010-0200
Correct Answer
A. Part L-016-0527Explanation
The correct answer is Part L-016-0527. This part number corresponds to the 6 to 9 pin adapter for a Vehicle Management cable.Rate this question:
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- 25.
Expanding tablet batteries are only covered by extended warranty.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
This statement is false. Expanding tablet batteries are typically covered by the standard warranty provided by the manufacturer. The extended warranty may offer additional coverage or benefits, but the standard warranty should cover any issues with the battery, including expansion.Rate this question:
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- 26.
What program is needed to open KML OER report files?
- A.
Google Maps
- B.
ALK Co-Pilot
- C.
Google Earth
- D.
Adobe
Correct Answer
C. Google EarthExplanation
Google Earth is the program needed to open KML OER report files. KML (Keyhole Markup Language) is a file format used for displaying geographic data in an Earth browser, and Google Earth is a popular application that allows users to explore the world through satellite imagery, maps, terrain, and more. Therefore, Google Earth is the correct program to open KML OER report files.Rate this question:
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- 27.
What is the article title that describes how to enable eDriver Log Annotations?
- A.
EDriver Log Annotations: How to Enable
- B.
Enabling Annotations for eLogs
- C.
How to Enable Annotations
- D.
Annotations and You!
Correct Answer
A. EDriver Log Annotations: How to EnableExplanation
The correct answer is "eDriver Log Annotations: How to Enable". This article title clearly states that it provides instructions on how to enable eDriver Log Annotations.Rate this question:
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- 28.
The PD.4 Button Guide states that holding the left Display Brightness + left Volume buttons for three seconds will do what?
- A.
Hard Reset
- B.
Soft Reset
- C.
Bypass Login
- D.
Touchscreen Reset
Correct Answer
D. Touchscreen ResetExplanation
The PD.4 Button Guide states that holding the left Display Brightness + left Volume buttons for three seconds will perform a Touchscreen Reset.Rate this question:
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Current Version
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Jul 26, 2023Quiz Edited by
ProProfs Editorial Team -
Dec 19, 2014Quiz Created by
Jonathan Kimmelman
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