Etraining 15 & 16

29 Questions | By Peoplenetonline | Updated: Mar 21, 2022 | Attempts: 68

Questions

Settings

Create your own Quiz

Year End eTraining: Support Center Updates

Questions and Answers

1.

The internal PerformX cable ordering guide had a column added to the right-hand side of the chart. What Vehicle Management kit/cable is listed on the right-hand side?
- A.
  
  Hino MBA KIT: M-010-0538
- B.
  
  OBD-II KIT: M-010-0151
- C.
  
  OBD-II V2 KIT: M-010-0152
- D.
  
  2-pin PerformX Cable PART: L-016-0106
2.

There are some important notes at the bottom of the firmware matrix. What do these notes pertain to?
- A.
  
  V2 OBD-II vs V2 OBD-II w/ J1587 CAN
- B.
  
  L2 OTAP rights pertaining to 3.10 OBC code
- C.
  
  Explaining why BLU firmware stops at 1.11
- D.
  
  MBA firmware 1.19
3.

Which state regulations are included in the State Hours of Service cheat sheet? (check all that apply)
- A.
  
  Alaska
- B.
  
  California
- C.
  
  Florida
- D.
  
  Texas
- E.
  
  Wisconsin
- F.
  
  Hawaii
- G.
  
  Arizona
- H.
  
  Texas Oilfield
4.

True or False: There is a Microdea [scanner] setup and troubleshooting document on the Support Center?
- A.
  
  True
- B.
  
  False
5.

Orders placed before _________ will be reviewed the same day.
- A.
  
  10:30
- B.
  
  13:00
- C.
  
  16:00
- D.
  
  08:30
- E.
  
  09:00
6.

What information do you need to collect from a caller in order to perform a remote odometer sync?
- A.
  
  Customer ID
- B.
  
  Truck Number
- C.
  
  The Truck's current Odometer Reading
- D.
  
  Verification that the Truck's Odometer Value matches what is in the PFM (10 to 15 mile leeway) once the Odometer Sync has finished
- E.
  
  Lot number of Multi-bus kit used
- F.
  
  Confirmation that the unit is "headless"
7.

What information is available to view in Pluto? (check all that apply)
- A.
  
  Vehicle Administration
- B.
  
  Audit Plus
- C.
  
  GPS Location Admin
- D.
  
  Digital Call History
- E.
  
  Power Log
- F.
  
  Dock Power Log
- G.
  
  MID View
- H.
  
  Vehicle Hardware Summary
- I.
  
  Get Raw Vehicle Management Data
- J.
  
  Vehicle Settings Summary
- K.
  
  Onboard Application License Summary
- L.
  
  Automated Workflow Troubleshooting
8.

What document could you direct a customer to who is looking for a Tablet's technical specs?
- A.
  
  PeopleNet Tablet Specification Sheet
- B.
  
  BLU.2,Tablet, and PD.4 Quick Reference Guides (QRG) for .14
- C.
  
  Tablet Driver Training
- D.
  
  BLU.2 (1.11.7.12) and Tablet (2.5.6.12) Quick Reference Guide
9.

Which of the following can NOT be the case if you need to edit an order? (check all that apply)
- A.
  
  Pending Billing status
- B.
  
  Billed status
- C.
  
  Ready to Ship shipping status
- D.
  
  Reviewed by Operations is checked
- E.
  
  An Expected ship Date
- F.
  
  Safety Stock OBC orders
- G.
  
  PeopleNet Mobile display orders
- H.
  
  Vehicle Management Kit orders
10.

What is step 5 for Setting the Dashboard Odometer as Priority 1?
- A.
  
  Start the vehicle engine, if you have not already done so, and allow it to idle for at least 30 seconds
- B.
  
  If the odometer does not update automatically at this point, send down the clear ODO priority command
- C.
  
  Put device onto Set Dashboard Odometer as Priority 1
- D.
  
  Push a find, the new ODO will take hold
11.

According to the Multi-Bus with PLC for Trailer Tracking Installation Support Center document, what type of fuse should be used in the installation?
- A.
  
  10 amp
- B.
  
  5 ohm
- C.
  
  2 ohm
- D.
  
  5 amp
12.

What is the password to log into the ACS Customer Portal for TSR troubleshooting?
- A.
  
  Peoplenet123
- B.
  
  Peoplenet321
- C.
  
  Peoplenet123
- D.
  
  Banana sandwiches
13.

Always click "Log Out" when you are done with troubleshooting in the ACS portal.
- A.
  
  True
- B.
  
  False
14.

What search terms would be best to use when trying to find an installation diagram for a BLU.2? (Check all that apply)
- A.
  
  BLU.2
- B.
  
  Info
- C.
  
  Installation
- D.
  
  Setup
- E.
  
  Diagram
- F.
  
  Cable Connections
15.

What is considered to be normal business hours for escalating to TMW?
- A.
  
  8:00am-6:00pm CST
- B.
  
  9:00am-5:00pm EST
- C.
  
  8:00am-6:00pm EST
- D.
  
  9:00am-5:00pm CST
16.

When using Texas Hours of Service Regulations, how long does a driver need to stay in Off Duty/SB to reset their work shift?
- A.
  
  10 Hours consecutive
- B.
  
  8 Hours consecutive
- C.
  
  12 Hours consecutive
- D.
  
  12 Hours in a 24 hour span
- E.
  
  10 Hours in a 24 hour span
17.

Orders can be shipped to a PO Box
- A.
  
  True
- B.
  
  False
18.

What is the password to watch the PeopleNet eLearning: Dispatcher Training video?
- A.
  
  Peoplenet123
- B.
  
  Pe0pleN3t
- C.
  
  Peoplenet247
- D.
  
  Peoplenet2014
19.

How many narrated training sessions are available in the PeopleNet Fleet Manager eLearning Center?
- A.
  
  2
- B.
  
  4
- C.
  
  6
- D.
  
  8
20.

What is the name of the article that includes information on adding a single duty status to multiple drivers logs?
- A.
  
  Driver Tab Information
- B.
  
  Duty Status Changes
- C.
  
  EDriver Log Corrections
- D.
  
  EDriver Logs Active Driver List in the PFM
21.

Which steps are outlined or linked to in the article "Troubleshooting No Communication on PeopleNet Mobile"? (check all that apply)
- A.
  
  Refresh
- B.
  
  Force a Data Call
- C.
  
  Reboot Display
- D.
  
  Check Cell Diagnostics
- E.
  
  Bypass Login Screen
- F.
  
  Change Satellite Modem
22.

When downloading files from the FTP site, PeopleNet recommends reformatting the USB stick to which file system first?
- A.
  
  FAT32
- B.
  
  17Bit
- C.
  
  4G
- D.
  
  Dot13
23.

If a customer has questions on editing a scheduled report in Logistics Intelligence which article should you send them?
- A.
  
  Scheduling a report in Logistics Intelligence
- B.
  
  LI Browser Compatibility
- C.
  
  Editing / Modifying a Scheduled Report in Logistics Intelligence
- D.
  
  Running Reports in Logistics Intelligence Narrated Training
24.

What is the part number for a 6 to 9 pin adapter for a Vehicle Management cable?
- A.
  
  Part L-016-0527
- B.
  
  Part D-012-0146
- C.
  
  Part E-010-0500
- D.
  
  Kit: M-010-0200
25.

Expanding tablet batteries are only covered by extended warranty.
- A.
  
  True
- B.
  
  False