Emotional Intelligence MCQ Quiz: Trivia!

10 Questions | Attempts: 3927

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Emotional Intelligence MCQ Quiz: Trivia! - Quiz

Play our amazing emotional intelligence MCQ trivia quiz and check your understanding of the same topic. Human emotions change as a result of different factors, and it is a strength to know what different emotions signify and come up with the right reaction or thinking correctly towards them. This quiz is a good way for those who think they understand human emotion well. Check it out and see how high you score!


Questions and Answers
  • 1. 
    What would you do if you were in an airplane that hit extremely bad turbulence?
    • A. 

      Just read books

    • B. 

      Read the emergency instructions card

    • C. 

      A little of both A and B

    • D. 

      Not sure

  • 2. 
    What would you do if your colleague stole your credit?
    • A. 

      Confront him

    • B. 

      Ask him to take care the next time

    • C. 

      Nothing

    • D. 

      Thank him for the references to your work and go into detail

  • 3. 
    What would you do as a customer care representative if there is an angry client on the call?
    • A. 

      Disconnect

    • B. 

      Raise your voice

    • C. 

      Ask him to be polite

    • D. 

      Empathize with the client

  • 4. 
    It's okay to curse customers as a shop owner if they do something that makes you angry.
    • A. 

      True

    • B. 

      False

  • 5. 
    You got bad grades, what would you do?
    • A. 

      Find out a specific plan for ways to improve your grade

    • B. 

      Drop out

    • C. 

      You don't mind it

    • D. 

      All of these

  • 6. 
    As a manager in a company, if you hear someone making a racist joke, what would you do?
    • A. 

      Ignore

    • B. 

      Fire the person

    • C. 

      Confront the person and ask him not to make such jokes again as it is inappropriate

    • D. 

      Nothing

  • 7. 
    Emotional intelligence is as important as IQ.
    • A. 

      True

    • B. 

      False

  • 8. 
    You are failing as an insurance salesman. What will you do?
    • A. 

      Take a day off

    • B. 

      Try a different approach in the next call

    • C. 

      Nothing

    • D. 

      Sharpen up your resume

  • 9. 
    Your colleague is angry after someone hit his car. What will you do?
    • A. 

      Ask him to forget it

    • B. 

      Join him in the fight

    • C. 

      Abuse the other driver

    • D. 

      Tell him you understand how he feels, but road accidents may happen, so he should forgive the other driver

  • 10. 
    You shouldn't make big decisions when
    • A. 

      You are angry

    • B. 

      You are less than 40 years old

    • C. 

      You want to change your life

    • D. 

      All of these

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