Eaton On-line “EQ” Emotional Intelligence Quiz

Drop everything! Immediately start writing your speech, you HAVE to have it finished so you can memorise it in time for the conference.

Easy, forget about it for now and wing it when it comes to the event.

OMG! You can’t remember what happened yesterday let alone what has happened over the past year. Panic stations NOW!

Relax, take a few days to collect your thoughts about the past year and begin writing your speech.

Let it go. The time has passed to talk about it.

Make a statement! By walking away.

Just tell them how it is. Get your anger off your chest. You’ll feel better…and why not plan a suitable revenge.

In a calm and forceful way, explain what made you so angry.

Call the hotel, demand that your client is relocated to the room that was booked or better still upgraded, offered an amenity and apology for the mistake the hotel has made.

Call your client apologise that this has happened, but as the hotel is booked out there is nothing more you can do and they should be lucky they have got a room at all.

Call your client to inquire what you can do to make them happy. Suggest you call the Hotel Manager and get the problem rectified. You also suggest you can make alternative plans should your client wish to relocate to another hotel.

Be proactive, make a reservation at another hotel. Upgrade their booking, organise a transfer and order a chilled bottle of French Champagne (at a cost to your company). Call your client, instruct them to leave the hotel immediately. Tell them how great the new place is and how happy they will be. That other place sucks!

“Champagne for Everyone!” It’s time to party, order up big style and gorge on the most expensive food and wine the hotel has to offer. Make that long distance International call you had been planning and devour ALL the contents from the Minibar. You are not paying for it and after all you are entitled spoil yourself.

Wait until you have a private moment with the hotel representative and let them know the situation. Ascertain if your room is of the type that your clients will experience when you book the hotel?

Fly in to a rage, call the Manager on Duty and demand an upgrade to the type of room your colleagues are staying in.

Say nothing, you are here on a complimentary stay and should be grateful for what you are given.

Feel embarrassed, jump back up, put your head down, start walking and hope no one noticed.

Start screaming and rolling around in pain. Someone will soon come to your aid. Identify the crack you tripped on and plan how you will sue the authorities for neglecting to maintain the footpath. It’s practically a death trap.

Pull yourself up, dust yourself off and start all over again.

Look around and give anyone who is looking at you the evil eye.

Say nothing, book the hotel as requested and hope the stay will be OK.

Tell the client that the hotel is fully booked and book a hotel you do know and trust.

Don’t book it and send a fake confirmation number to the client. When the client goes to check in they will get so angry and really give the staff there the telling off they deserve. After all they made your life a misery in the past and let’s see how they like being shouted at.

Tell the client of your past experience with the hotel and suggest an alternative smart and surprisingly affordable hotel, in the area and it would be a clever move to stay there instead.

They can’t leave you. Reignite the passion. Make your Ex jealous by seducing someone you don’t care about…..like their oldest and closest friend.

Stay at home every night and cry about the break- up.

Get out, have fun and make the most of the single life again. NEXT!

Decide to make the best of things and find healthy outlets for your time and feelings.

Refuse to talk to your friend until the item is returned.

Admit to your friend how important the item is to you and accompany them to retrieve it.

Let it go. Friendship is more important than things.

You are over them, you certainly don’t need friends like that and you can always take something small of great sentimental value from them later down the track……like one of their kids.

Forget about it. You didn’t want the job that much anyway.

Continue to do your best and know the next promotion is yours.

Go to the bathroom and cry.

Obsess over what the other person had that you didn’t. Compare each quality you have, make them your best friend, move in with them, get your hair cut the same style, start dressing like them and hatch a plan to kidnap them so you can adopt their old life as yours.