CST 110 - Test #1 Chapters 5, 6, And 7

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About This Quiz


Hello Class,
Answer the following multiple choice, true/false, and fill in the blank questions.
Each question is worth 1.05 points.
Please let me know if you have any questions.
S. Goodwin

CST 110 - Test #1 Chapters 5, 6, And 7 - Quiz

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  • 2. 

    All of the kinds of human responses not expressed in words are called ___________________.

    Explanation
    Nonverbal communication refers to all the forms of human responses that are not expressed through words. This includes facial expressions, body language, gestures, tone of voice, and other nonverbal cues. These nonverbal cues play a significant role in conveying messages, emotions, and intentions. They can provide additional meaning and context to verbal communication, and are often used to interpret and understand the underlying message being conveyed. Nonverbal communication is an essential aspect of human interaction and can greatly impact the effectiveness of communication.

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  • 3. 

    The term haptics refers to

    Explanation
    Haptics refers to the sense of touch. It involves the perception and interpretation of tactile sensations, such as pressure, temperature, and texture, through the skin. This sensory system allows us to interact with and explore the physical world around us by providing feedback and information about objects and surfaces. Haptics is essential for various activities, including communication, object manipulation, and spatial awareness.

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  • 4. 

    Chronemics refers to

    Explanation
    Chronemics refers to the study of how time is perceived and used in different cultures and interpersonal interactions. It examines how people interpret and assign meaning to time, as well as how they manage and organize their time. This includes aspects such as punctuality, waiting time, and the use of time in communication. Chronemics plays a crucial role in understanding cultural differences and communication patterns, as different cultures may have varying perceptions and values associated with time.

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  • 5. 

    Meaningless sounds in speech are called

    Explanation
    Nonfluencies refer to meaningless sounds or interruptions that occur in speech, such as "um," "uh," or pauses. These sounds are considered to be meaningless because they do not contribute to the content or meaning of the speech. Instead, they often indicate hesitation, uncertainty, or a need for time to think. Nonfluencies can occur due to various factors, including nervousness, lack of preparation, or simply as a natural part of speech.

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  • 6. 

    According to Daniel Goleman, empathic listeners are effective at

    Explanation
    Decentering refers to the ability to step outside of one's own perspective and understand the thoughts and feelings of others. Empathic listeners, as described by Daniel Goleman, possess this skill and are effective at decentering. This means that they are able to put themselves in someone else's shoes and truly understand their experiences and emotions. By doing so, empathic listeners are able to build stronger connections with others, communicate more effectively, and provide support and understanding in a meaningful way.

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  • 7. 

    Benjamin Whorf believed that our words determine the reality that we are able to see.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Benjamin Whorf believed in the theory of linguistic relativity, which suggests that the language we speak influences the way we perceive and think about the world. According to Whorf, our words shape our reality by influencing our thoughts and perceptions. This means that the language we use can limit or expand our understanding of the world around us. Therefore, the statement "Benjamin Whorf believed that our words determine the reality that we are able to see" is true, as it accurately reflects Whorf's belief in the power of language to shape our perception of reality.

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  • 8. 

    Culture determines a person’s style of response – whether to be indirect and be concerned about the other person’s saving face in public, or be up front and direct.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Culture plays a significant role in determining a person's style of response. In some cultures, individuals may prefer to be indirect and prioritize saving face in public, while in others, people may choose to be upfront and direct. This suggests that cultural norms and values influence how individuals communicate and respond to others. Therefore, the statement "Culture determines a person's style of response - whether to be indirect and be concerned about the other person's saving face in public, or be up front and direct" is true.

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  • 9. 

    The person who initiates touch is usually the one with higher status.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The statement suggests that in social interactions, the person who initiates touch is often perceived as having higher status. This implies that the person is comfortable asserting their dominance or authority by initiating physical contact. This behavior is commonly observed in various social contexts, such as business meetings or social gatherings, where individuals with higher status tend to take the lead and assert their dominance through touch.

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  • 10. 

    One possible reason that men have more ulcers than women is that males are more likely to avoid displaying their emotions.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    One possible reason that men have more ulcers than women is that males are more likely to avoid displaying their emotions. This could lead to increased stress levels and a higher likelihood of developing ulcers. Stress is known to be a contributing factor in the development of ulcers, and if men are less likely to express their emotions and find healthy ways to cope with stress, they may be more susceptible to developing ulcers.

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  • 11. 

    Jargon is appropriate if the receiver is familiar with it.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Jargon refers to specialized terminology or language that is specific to a particular field or profession. It is appropriate to use jargon when the receiver of the message is familiar with it, as it allows for more efficient and effective communication. Using jargon can help convey complex ideas or concepts quickly and accurately to individuals who have the necessary background knowledge. However, if the receiver is not familiar with the jargon, it can lead to confusion and a breakdown in communication. Therefore, it is important to consider the level of familiarity of the receiver when deciding whether to use jargon.

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  • 12. 

    One function of nonverbal communication is to negate a verbal message.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Nonverbal communication can be used to contradict or negate a verbal message. For example, if someone says "I'm fine" with a sad facial expression and slumped posture, their nonverbal cues contradict their verbal message, indicating that they are not actually fine. Therefore, the statement that one function of nonverbal communication is to negate a verbal message is true.

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  • 13. 

    A speaker can use his or her eye movements to express nonverbal messages in ways that confuse a listener.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    A speaker can use their eye movements to express nonverbal messages in ways that confuse a listener. Eye movements can convey emotions, intentions, and attitudes, and they can also indicate whether the speaker is paying attention or disinterested. However, these nonverbal cues can sometimes be misinterpreted or misunderstood by the listener, leading to confusion.

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  • 14. 

    Prejudiced language communicates a negative bias.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Prejudiced language refers to using words or phrases that show a biased or unfair opinion towards a particular group of people. When someone uses prejudiced language, it communicates a negative bias because it perpetuates stereotypes, discrimination, and marginalization. It can lead to harm and hurt feelings for those who are targeted by such language. Therefore, the statement that prejudiced language communicates a negative bias is true.

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  • 15. 

    Ethnic mixing is changing the face of attractiveness in advertising.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Ethnic mixing refers to the representation of diverse ethnicities in advertising. This statement suggests that the concept of attractiveness in advertising is no longer limited to a specific ethnicity but includes a broader range of ethnicities. This could be due to the increasing recognition and appreciation of diversity in society, as well as the desire of advertisers to appeal to a wider audience. Therefore, the statement "Ethnic mixing is changing the face of attractiveness in advertising" implies that the traditional standards of attractiveness in advertising are being redefined to include a more diverse range of ethnicities.

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  • 16. 

    The listener who leans away from the person talking and avoids eye contact displays passive listening behaviors.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Passive listening behaviors are characterized by the listener leaning away from the person talking and avoiding eye contact. This indicates a lack of engagement and interest in the conversation. The listener may not be actively listening and may not fully comprehend or absorb the information being communicated.

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  • 17. 

    Margo chastised her brother for using negative words. She is practicing linguistic determinism.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The given statement suggests that Margo chastised her brother for using negative words, indicating that she believes in the concept of linguistic determinism. Linguistic determinism is the idea that language shapes and determines our thoughts and perceptions of the world. By chastising her brother for using negative words, Margo is implying that the use of negative language can have a negative impact on one's thoughts and perceptions. Therefore, the statement supports the idea that Margo is practicing linguistic determinism.

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  • 18. 

    With regard to eye gaze, Bandler and Grinder theorize that

    • People look in one direction when they try to remember something and in a different direction when they try to invent something.

    • People look in the same direction whether they are trying to remember or to invent.

    • We never stare at people we consider “nonpersons.”

    • None of these: Bandler and Grinder do not theorize about eye movement

    Correct Answer
    A. People look in one direction when they try to remember something and in a different direction when they try to invent something.
    Explanation
    Bandler and Grinder theorize that people look in one direction when they try to remember something and in a different direction when they try to invent something.

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  • 19. 

    Voice mail is an example of asynchronous listening.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Voice mail is an example of asynchronous listening because it allows the sender to leave a message for the recipient without requiring them to be present in real-time. The recipient can listen to the message at their convenience, making it an asynchronous form of communication.

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  • 20. 

    Listening to your iPod or watching a movie are examples of appreciative listening.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Listening to your iPod or watching a movie can be considered examples of appreciative listening because in both cases, you are actively choosing to engage in the activity and focusing on the content being presented. Appreciative listening involves enjoying and appreciating the sounds or visuals being presented, rather than actively trying to understand or analyze the information.

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  • 21. 

    Symbols and what they represent are independent of one another.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    This statement means that symbols and their meanings are not inherently connected or dependent on each other. In other words, a symbol can represent different things to different people or in different contexts. This is true because the meaning of a symbol is often subjective and can vary based on individual interpretation or cultural significance.

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  • 22. 

    Disclaimers diminish a statement’s importance.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Disclaimers are statements that reduce the significance or validity of a statement. By including a disclaimer, the speaker or writer is indicating that the statement may not be completely accurate or reliable. This can diminish the importance of the statement and make it less impactful. Therefore, the correct answer is true, as disclaimers do indeed diminish a statement's importance.

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  • 23. 

    The connotative meaning of a word is

    • Its personal meaning for someone.

    • Its dictionary definition.

    • An object associated with the word.

    • A “tag question” that could be asked about it.

    Correct Answer
    A. Its personal meaning for someone.
    Explanation
    The connotative meaning of a word refers to the personal or subjective meaning that it carries for an individual. Unlike the dictionary definition, which is the literal or denotative meaning of a word, the connotation is the emotional or cultural association that a word evokes. This connotative meaning can vary from person to person, as it is influenced by personal experiences, beliefs, and cultural background. Therefore, the correct answer is "its personal meaning for someone."

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  • 24. 

    Which of the following statements about “powertalkers” is most accurate?

    • They make definite statements.

    • Their speech frequently includes “hedges.”

    • They ask many “tag questions.”

    • They do not hesitate to utter “nonfluencies.”

    Correct Answer
    A. They make definite statements.
    Explanation
    The most accurate statement about "powertalkers" is that they make definite statements. This means that they are assertive and confident in their speech, expressing their opinions or beliefs without hesitation or ambiguity. Unlike the other options, which suggest that powertalkers use hedging language, ask tag questions, or use nonfluencies, this answer highlights their direct and decisive communication style.

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  • 25. 

    A euphemism

    • Substitutes a pleasant word for an unpleasant one.

    • Substitutes an unpleasant word for a pleasant one.

    • Both of these

    • None of these

    Correct Answer
    A. Substitutes a pleasant word for an unpleasant one.
    Explanation
    A euphemism is a figure of speech that replaces a harsh or unpleasant word with a more pleasant or less offensive one. It is used to soften the impact of the word or phrase and make it more socially acceptable or less direct. This can be seen in phrases such as "passed away" instead of "died" or "correctional facility" instead of "prison". Therefore, the correct answer is that a euphemism substitutes a pleasant word for an unpleasant one.

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  • 26. 

    Which of the following factors would have the least impact on the meaning of a word?

    • The denotative meaning

    • Time

    • The personal experience of the individual

    • The region of the country

    Correct Answer
    A. The denotative meaning
    Explanation
    The denotative meaning of a word refers to its dictionary definition or literal meaning. This factor would have the least impact on the meaning of a word because it is objective and does not take into account subjective factors such as personal experience or regional variations. Time, personal experience, and the region of the country can all influence the connotative meaning of a word, which is the subjective or cultural associations and emotions attached to it. Therefore, the denotative meaning would have the least impact on the overall meaning of a word.

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  • 27. 

    According to your text,

    • Men are more likely to touch women than women are to touch men.

    • Women are more likely to touch men than men are to touch women.

    • Men and women touch about the same.

    • This is a topic that has not been explored.

    Correct Answer
    A. Men are more likely to touch women than women are to touch men.
    Explanation
    Based on the information provided, the correct answer is that men are more likely to touch women than women are to touch men. This suggests that there is a gender difference in touch behavior, with men being more inclined to initiate physical contact with women. However, it is important to note that this answer is based solely on the given text and may not reflect the complete picture or any potential cultural or individual variations in touch behavior.

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  • 28. 

    The verbal and nonverbal messages that a person consciously or unconsciously sends in response to another person's communication are called

    • Feedback.

    • Serial communication.

    • “listening level - energy involvement.”

    • “ear power.”

    • Empathic listening.

    Correct Answer
    A. Feedback.
    Explanation
    Feedback refers to the verbal and nonverbal messages that a person consciously or unconsciously sends in response to another person's communication. It is a way of providing a response or reaction to the original message, allowing the sender to understand how their message was received and interpreted. Feedback can be both verbal, such as through words or tone of voice, and nonverbal, such as through body language or facial expressions. It is an important aspect of effective communication as it helps in improving understanding and promoting better communication between individuals.

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  • 29. 

    Empathic or empathetic listening is intended

    • To help others.

    • To ignore others.

    • To forget others.

    • None of these

    Correct Answer
    A. To help others.
    Explanation
    Empathic or empathetic listening is a type of active listening where the listener tries to understand and connect with the speaker's emotions and experiences. It involves showing genuine interest, providing support, and offering empathy to the speaker. The purpose of empathic listening is to assist and support others by creating a safe and non-judgmental space for them to express themselves. It helps build trust, strengthen relationships, and promote effective communication.

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  • 30. 

    Visualization, paraphrasing, and repetition are examples of

    • Methods of retaining information.

    • Methods of evaluating content.

    • Methods of persuasion.

    • Methods of empathic listening.

    Correct Answer
    A. Methods of retaining information.
    Explanation
    Visualization, paraphrasing, and repetition are all techniques that can help individuals retain information. Visualization involves creating mental images or visual representations of the information, which can make it easier to remember. Paraphrasing involves restating the information in one's own words, which can help with understanding and retention. Repetition involves repeating the information multiple times, which can reinforce memory and retention. These techniques are not related to evaluating content, persuasion, or empathic listening.

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  • 31. 

    In a serial communication, we may distort the message before passing it along when

    • We make changes in order to clarify something we think is confusing.

    • Our perception of the sender is unfavorable.

    • Our perception of the receiver is unfavorable.

    • We don’t agree with the content of the message.

    Correct Answer
    A. We make changes in order to clarify something we think is confusing.
    Explanation
    In a serial communication, distorting the message before passing it along can occur when we make changes to clarify something we find confusing. This suggests that the distortion is unintentional and done with the intention of improving understanding. The other options, such as unfavorable perceptions of the sender or receiver, or disagreement with the content of the message, do not necessarily imply intentional distortion of the message.

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  • 32. 

    Which of the following statements is true?

    • Women provide more vocal and verbal feedback when speaking with others.

    • Men are more comfortable listening to the emotional content of a message than women.

    • Men listen to have others like them, not to have others respect them.

    • Men tend not to focus on the structure of a message.

    Correct Answer
    A. Women provide more vocal and verbal feedback when speaking with others.
    Explanation
    This statement is true because research has shown that women are more likely to provide vocal and verbal feedback during conversations. They tend to use more supportive and encouraging words, such as "mm-hmm" and "I see", to show their engagement and understanding. Women also tend to ask more questions and seek clarification, which indicates active listening and involvement in the conversation. On the other hand, men are often more focused on the content of the message rather than providing feedback or emotional support.

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  • 33. 

    The “triangle of meaning” was developed by

    • Ogden and Richards.

    • Sapir and Whorf.

    • S. I. Hayakawa.

    • Lewis Carroll.

    Correct Answer
    A. Ogden and Richards.
    Explanation
    The "triangle of meaning" refers to a model developed by Ogden and Richards. This model suggests that there is a relationship between a symbol (word), the referent (the thing or concept being referred to), and the thought or idea in the mind of the person using the symbol. It emphasizes the importance of understanding the context and shared meaning behind symbols in communication.

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  • 34. 

    Which of these is not an aspect of kinesics?

    • Haptics

    • Facial expressions

    • Posture

    • Gestures

    Correct Answer
    A. Haptics
    Explanation
    Haptics is not an aspect of kinesics. Kinesics refers to the study of body movements, including facial expressions, posture, and gestures. Haptics, on the other hand, refers to the study of touch and its communication. While haptics is an important aspect of nonverbal communication, it is not specifically categorized under kinesics.

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  • 35. 

    When we mask an emotion, we

    • Internalize it.

    • Replace it with another emotion.

    • Intensify it.

    • Neutralize it.

    Correct Answer
    A. Replace it with another emotion.
    Explanation
    When we mask an emotion, we replace it with another emotion. This means that instead of expressing our true feelings, we choose to display a different emotion that may be more socially acceptable or appropriate in a given situation. Masking our emotions can be a way to hide our true feelings or to conform to societal expectations.

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  • 36. 

    When we use “I” messages, we

    • Are likely to place the blame on ourselves.

    • Avoid placing blame.

    • Display our feelings in a judgmental context.

    • Communicate all of these things.

    Correct Answer
    A. Avoid placing blame.
    Explanation
    When we use "I" messages, we avoid placing blame. "I" messages are a communication technique that focuses on expressing our own feelings and needs without blaming or criticizing others. By using "I" messages, we take responsibility for our own emotions and avoid accusing or attacking the other person. This approach promotes open and constructive communication, allowing both parties to express themselves without feeling defensive or attacked.

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  • 37. 

    Paralanguage includes all but which of the following?

    • Pitch

    • Words

    • Rate

    • Volume

    • Pause

    Correct Answer
    A. Words
    Explanation
    Paralanguage refers to the non-verbal elements of communication, such as tone, pitch, rate, volume, and pauses. These elements convey meaning and emotions alongside the words being spoken. Therefore, words are not included in paralanguage, as they are part of the verbal aspect of communication.

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  • 38. 

    Facial expressions that accompany the communication of multiple emotions are called

    • Affect blends.

    • Emotion blends.

    • Expression blends.

    • Nonverbal blends.

    Correct Answer
    A. Affect blends.
    Explanation
    Affect blends refer to facial expressions that involve a combination of multiple emotions. These expressions can convey a mixture of different emotional states simultaneously.

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  • 39. 

    Which statement concerning formative feedback is true?

    • Timing is the most important element.

    • Negative feedback is most effective when given right after a task is completed.

    • Positive feedback is least effective when given just before a task is to be repeated.

    • Unfortunately, like traditional negative feedback, it’s likely to discourage or demoralize another person.

    Correct Answer
    A. Timing is the most important element.
    Explanation
    Formative feedback refers to feedback that is given during the learning process to help improve performance. The statement "Timing is the most important element" is true because providing feedback at the right time is crucial for its effectiveness. Feedback given too late may not have the desired impact, while feedback given too early may not be relevant or useful. Therefore, timing plays a significant role in ensuring that formative feedback is timely and beneficial for the learner.

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  • 40. 

    According to the Sapir-Whorf hypothesis,

    • Meaning and culture are unrelated.

    • The labels we use help shape our thoughts, worldview, and behavior.

    • People from different cultures perceive stimuli very similarly.

    • People with an intensional orientation look beyond labels to examine things.

    • We can understand more about culture and language through the “triangle of meaning.”

    Correct Answer
    A. The labels we use help shape our thoughts, worldview, and behavior.
    Explanation
    The Sapir-Whorf hypothesis suggests that the labels we use play a significant role in shaping our thoughts, worldview, and behavior. This means that the language we use influences how we perceive and understand the world around us. The words and categories we use can shape our thoughts and influence the way we interpret and interact with our environment. This hypothesis highlights the importance of language in shaping our cognition and cultural perspectives.

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  • 41. 

    According to Robin Lakoff, which of the following groups has a tendency to use “tag questions”?

    • Men

    • Women

    • “powertalkers”

    • Doctors

    • None of these

    Correct Answer
    A. Women
    Explanation
    According to Robin Lakoff, women have a tendency to use "tag questions".

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  • 42. 

    To avoid bypassing, you should

    • Be word-minded instead of person-minded.

    • Be person-minded instead of word-minded.

    • Think positively; consider it impossible for people to misunderstand one another.

    • Remember that “the word is the thing.”

    • None of these; it is impossible to avoid bypassing

    Correct Answer
    A. Be person-minded instead of word-minded.
    Explanation
    The correct answer is "be person-minded instead of word-minded." This means that instead of focusing solely on the words being said, one should also consider the person who is speaking and their intentions. By being person-minded, one can better understand the meaning behind the words and avoid misunderstandings or bypassing.

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  • 43. 

    “Snarl” words and “purr” words

    • Describe people or things we are talking about.

    • Describe our own feelings and attitudes.

    • Are sublanguages.

    • Are “nonfluencies.”

    Correct Answer
    A. Describe our own feelings and attitudes.
    Explanation
    "Snarl" words and "purr" words are terms used to describe our own feelings and attitudes. These words refer to the way we express ourselves and the emotions we convey through our language. They are not necessarily related to describing specific people or things, but rather reflect our personal perspective and subjective experiences.

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  • 44. 

    According to Deborah Tannen, women speak a language of

    • Connection.

    • Intimacy.

    • Both connection and intimacy.

    • None of these

    Correct Answer
    A. Both connection and intimacy.
    Explanation
    Deborah Tannen suggests that women speak a language that emphasizes both connection and intimacy. This means that women often prioritize building and maintaining relationships through their communication style. They tend to focus on creating a sense of closeness, understanding, and emotional connection with others. This language style is distinct from men's communication style, which is often more focused on asserting dominance and independence.

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  • 45. 

    When we give evaluative feedback, we

    • Are illustrating a message chain.

    • Are sending an “I” message.

    • Make no reference to our personal opinions or judgments.

    • Make judgments--either positive or negative--based on our own system of values.

    • Also receive an evaluation from our listeners.

    Correct Answer
    A. Make judgments--either positive or negative--based on our own system of values.
    Explanation
    When we give evaluative feedback, we make judgments - either positive or negative - based on our own system of values. Evaluative feedback involves expressing our personal opinions or judgments about something. It is subjective in nature and reflects our own beliefs, preferences, and values. This type of feedback allows us to provide an assessment or critique based on our own perspective. It is important to be aware of our biases and consider the impact of our judgments on the recipient of the feedback.

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  • 46. 

    If a concept is very important to a culture, there will probably be only a few words to describe it.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    In the given statement, it is stated that if a concept is very important to a culture, there will probably be only a few words to describe it. However, this is not necessarily true. In some cases, important concepts may have multiple words or phrases to describe them, showing the complexity and depth of the concept within the culture. Therefore, the correct answer is false.

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  • 47. 

    Meaning is

    • Both denotative and connotative.

    • Affected by time and place.

    • Affected by gender and culture.

    • All of these

    Correct Answer
    A. All of these
    Explanation
    The meaning of a word or phrase can be both denotative and connotative, as it can have a literal definition as well as additional implied meanings. Additionally, meaning can be affected by time and place, as language evolves and certain words or phrases may have different interpretations in different contexts. Furthermore, meaning can also be influenced by gender and culture, as individuals from different backgrounds may interpret words differently based on their own experiences and societal norms. Therefore, all of these factors contribute to the overall meaning of a word or phrase.

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  • 48. 

    Microfacial, or micromomentary, expressions

    • Are believed to reveal actual emotional states.

    • Are believed to indicate that the message sent is identical with the message the sender is thinking.

    • Usually occur when a person is being completely honest and open.

    • Are clearly visible during conversation.

    • Last at least 30 seconds.

    Correct Answer
    A. Are believed to reveal actual emotional states.
    Explanation
    Microfacial, or micromomentary, expressions are believed to reveal actual emotional states. These expressions are subtle and fleeting, often lasting only a fraction of a second. They can include subtle changes in facial muscles, such as a slight raise of an eyebrow or the twitch of a lip. Research suggests that these microexpressions can provide insight into a person's true emotions, as they are difficult to control or fake. By studying these expressions, psychologists and researchers can gain a deeper understanding of human emotions and behavior.

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  • 49. 

    According to Albert Mehrabian, when people are compelled to assume inferior roles, they

    • Raise their heads.

    • Lower their heads.

    • Raise their shoulders.

    • Square their shoulders.

    • Display microfacial expressions.

    Correct Answer
    A. Lower their heads.
    Explanation
    According to Albert Mehrabian, when people are compelled to assume inferior roles, they tend to lower their heads. This body language gesture signifies submission, lack of confidence, and a willingness to comply with authority. Lowering the head is a common nonverbal cue associated with feelings of inferiority or submissiveness.

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  • Apr 15, 2024
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