______________ dictates that flaming is inappropriate.
All of the kinds of human responses not expressed in words are called...
The term haptics refers to
Chronemics refers to
Meaningless sounds in speech are called
According to Daniel Goleman, empathic listeners are effective at
Benjamin Whorf believed that our words determine the reality that we...
Culture determines a person's style of response – whether to be...
The person who initiates touch is usually the one with higher status.
One possible reason that men have more ulcers than women is that males...
Jargon is appropriate if the receiver is familiar with it.
One function of nonverbal communication is to negate a verbal message.
A speaker can use his or her eye movements to express nonverbal...
Prejudiced language communicates a negative bias.
Ethnic mixing is changing the face of attractiveness in advertising.
The listener who leans away from the person talking and avoids eye...
Margo chastised her brother for using negative words. She is...
With regard to eye gaze, Bandler and Grinder theorize that
Voice mail is an example of asynchronous listening.
Listening to your iPod or watching a movie are examples of...
Symbols and what they represent are independent of one another.
Disclaimers diminish a statement's importance.
The connotative meaning of a word is
Which of the following statements about "powertalkers" is most...
A euphemism
Which of the following factors would have the least impact on the...
According to your text,
The verbal and nonverbal messages that a person consciously or...
Empathic or empathetic listening is intended
Visualization, paraphrasing, and repetition are examples of
In a serial communication, we may distort the message before passing...
Which of the following statements is true?
The "triangle of meaning" was developed by
Which of these is not an aspect of kinesics?
When we mask an emotion, we
When we use "I" messages, we
Paralanguage includes all but which of the following?
Facial expressions that accompany the communication of multiple...
Which statement concerning formative feedback is true?
According to the Sapir-Whorf hypothesis,
According to Robin Lakoff, which of the following groups has a...
To avoid bypassing, you should
"Snarl" words and "purr" words
According to Deborah Tannen, women speak a language of
When we give evaluative feedback, we
If a concept is very important to a culture, there will probably be...
Meaning is
Microfacial, or micromomentary, expressions
According to Albert Mehrabian, when people are compelled to assume...
Unlike hearing, listening
The number of terms that a given culture has to describe a concept can...
"A unified system of symbols that permits a sharing of meaning"...
Denotation refers to
According to Robert Levine, "those who control others' time . . ."
Edward Hall uses the term proxemics to refer to
Which of the following is true about "politically correct language"?
The belief that language influences how we interpret the world is...
In the United States, we prefer to be "upfront and tell it like it...
Japanese engage in eye contact _______typical Americans do.
Artifacts in nonverbal communication include
Emotions may be expressed on the Internet by using
Deborah Tannen holds that for men, listening to directions
According to theorists such as Mehrabian, Knapp, and Birdwhistell,...
A person who asks questions about the validity of opinions, evidence,...
Which of the following statements about words is not true?
Words that are discriminatory but are not literally racist are called
Characteristics of online speak include
Which of the following statements about smiling is true?
Gestures do not have universal meaning. Which of the following...
Speech-thought differential refers to the fact that we can speak...
Most people would estimate that they listen at about 75 percent...
Which is the best explanation of the difference between hearing and...
The "triangle of meaning" shows that
Which of these descriptions fits male speech patterns?
When there is an incongruity between verbal and nonverbal...
When we practice civil inattention, we
Eye contact and lack of eye contact give us certain types of...
Semifixed-feature space includes
On the average, about how much of our communicative time is spent...
A type of nonevaluative response is
Which behavior more accurately describes the listening patterns of...
Sapir and Whorf postulated that in many ways
Kinesics probably varies less than haptics across cultures.
Listening is a very important skill to master because
Red flag words
When people "bypass" one another, they use
Which of the following is not included in the study of kinesics?
Which of the following distance is used most often during a...
Which of these is not on Knapp and Hall's list of nonverbal...
Which of these areas is least affected by culture?
Nonevaluative feedback is designed to
A common danger of serial communication is that
Which statement is an inaccurate description of feedback?
Paraphrasing
When we take time to look beyond words and inspect the thing itself,...
Researcher Shana Vogel determined that the average adult...