CST 110 Introduction To Communication Test #1

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1. Benjamin Whorf believed that our words determine the reality that we are able to see.

Explanation

Benjamin Whorf, a linguist and anthropologist, proposed the theory of linguistic relativity, also known as the Sapir-Whorf hypothesis. According to this theory, the language we use shapes our thoughts and perceptions of the world. Whorf argued that different languages have different structures and vocabulary, which influence how speakers perceive and interpret reality. Therefore, the statement "our words determine the reality that we are able to see" aligns with Whorf's belief and is considered true.

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About This Quiz
CST 110 Introduction To Communication Test #1 - Quiz

Hello Class,

Using your textbook Chapters 5, 6, and 7, answer the multiple choice and true/false questions.

Thank you for your participation.

S. Goodwin
CST 110
Introduction to Communication

2. Prejudiced language communicates a negative bias.

Explanation

Prejudiced language is characterized by the use of derogatory or discriminatory terms towards a particular group of people based on their race, gender, religion, or other characteristics. This type of language conveys a negative bias as it promotes stereotypes, reinforces prejudices, and can lead to discrimination and inequality. By using prejudiced language, individuals contribute to a harmful and divisive environment, perpetuating discrimination and hindering social progress. Therefore, the statement "Prejudiced language communicates a negative bias" is true.

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3. Visual dominance is calculated by comparing the percentages of looking while speaking with the percentages of looking while listening.

Explanation

Visual dominance refers to the tendency of individuals to rely more on visual cues and information while speaking compared to when they are listening. This answer states that visual dominance is calculated by comparing the percentages of looking while speaking with the percentages of looking while listening. This implies that the measure of visual dominance is determined by quantifying the amount of visual attention individuals give while speaking versus listening. Therefore, the answer is true.

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4. Culture determines a person's style of response - whether to be indirect and be concerned about the other person's saving face in public or be up front and direct.

Explanation

Culture plays a significant role in shaping an individual's response style. It influences whether someone chooses to be indirect, prioritizing the preservation of the other person's dignity in public, or whether they opt for a more direct and upfront approach. This suggests that the statement "Culture determines a person's style of response - whether to be indirect and be concerned about the other person's saving face in public or be up front and direct" is true.

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5. One motivation we may have for intensifying an emotion is to meet the expectations of the person with whom we are communicating.

Explanation

Intensifying an emotion to meet the expectations of the person we are communicating with can be a motivation because we often want to be perceived in a certain way or to fulfill social norms. By intensifying our emotions, we may be trying to convey a stronger reaction or show empathy towards the other person's emotions, which can enhance the effectiveness of communication and create a stronger connection.

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6. One function of nonverbal communication is to negate a verbal message.

Explanation

Nonverbal communication can indeed be used to contradict or negate a verbal message. For example, if someone says they are happy but their facial expression and body language indicate sadness, the nonverbal cues contradict the verbal message. Nonverbal cues such as tone of voice, facial expressions, gestures, and body language often provide additional information or reveal the true feelings and intentions behind a verbal message. Therefore, it is correct to say that one function of nonverbal communication is to negate a verbal message.

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7. The person who initiates touch is usually the one with higher status.

Explanation

In many cultures, the person who initiates touch is often seen as more dominant or socially superior. This behavior is rooted in power dynamics and the belief that the person who takes the initiative is in control of the interaction. By initiating touch, they assert their authority and demonstrate their higher status. However, it is important to note that this may not be true in all situations or cultures, as social norms and expectations vary across different societies.

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8. A speaker can use his or her eye movements to express nonverbal messages in ways that confuse a listener.

Explanation

Eye movements can be a powerful form of nonverbal communication. A speaker can use their eye movements to convey various messages, such as indicating interest, agreement, or disagreement. However, these messages can sometimes be confusing or misinterpreted by the listener. For example, a speaker may unintentionally make eye contact with someone while speaking, leading the listener to believe that the speaker is specifically addressing them when they may not be. Therefore, it is true that a speaker can use their eye movements in ways that confuse a listener.

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9. Symbols and what they represent are independent of one another.

Explanation

This statement suggests that symbols and their representations are not connected or influenced by each other. In other words, the meaning or significance of a symbol is not determined by its representation or vice versa. This implies that symbols can be interpreted differently by different individuals or cultures, and their representations can vary without altering their inherent meaning. Therefore, the statement is true as it highlights the independence between symbols and what they represent.

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10. One possible reason that men have more ulcers than women is that males are more likely to avoid displaying their emotions.

Explanation

Men have been found to have higher rates of ulcers compared to women. This could be attributed to the fact that men are often socialized to suppress their emotions and avoid displaying vulnerability. Stress is a known factor that contributes to the development of ulcers, and by not expressing their emotions, men may be more prone to experiencing chronic stress, which can increase the risk of ulcers. Therefore, it is plausible to suggest that men's tendency to avoid displaying emotions could be a contributing factor to their higher rates of ulcers.

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11. Margo chastised her brother for using negative words.  She is practicing linguistic determinism.

Explanation

The statement suggests that Margo chastised her brother for using negative words, implying that she believes the words we use shape our thoughts and perceptions. This aligns with the concept of linguistic determinism, which posits that language influences and determines our thinking patterns. Therefore, the answer "True" is correct as it confirms that Margo is indeed practicing linguistic determinism by reprimanding her brother for using negative words.

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12. Some teachers are using purple rather than red when grading papers.

Explanation

Some teachers are using purple rather than red when grading papers. This statement is true because some teachers have started using purple ink instead of the traditional red ink when grading papers. This change may be due to personal preference or to make the grading process more visually appealing and less intimidating for students.

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13. Jargon is appropriate if the receiver is familiar with it.

Explanation

Jargon refers to specialized terminology or language used within a specific profession or field. It is considered appropriate when the intended audience is familiar with the jargon being used. This means that if the receiver has knowledge and understanding of the jargon, it can be used effectively to enhance communication and convey information more efficiently. Therefore, the statement "Jargon is appropriate if the receiver is familiar with it" is true.

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14. Civil inattention is avoiding sustained eye contact; staring is usually considered impolite.

Explanation

Civil inattention refers to the social norm of avoiding sustained eye contact with strangers in public spaces. This behavior is considered polite and respectful as it allows individuals to maintain their privacy and personal space. On the other hand, staring at someone for a prolonged period is generally seen as impolite and may make the person being stared at uncomfortable. Therefore, the given statement is true as it correctly states that staring is usually considered impolite.

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15. Denotation refers to

Explanation

Denotation refers to the dictionary meaning of a word or a term. It is the literal or explicit meaning of a word, devoid of any personal or subjective interpretations. Denotation focuses on the objective definition of a word, as provided by a standard dictionary, and is often used to ensure clear and precise communication. It helps to establish a common understanding of a word's meaning among different individuals or within a specific context.

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16. Ethnic mixing is changing the face of attractiveness in advertising.

Explanation

Ethnic mixing refers to the blending of different ethnicities or races in society. In the context of advertising, it means featuring individuals from diverse backgrounds in promotional material. This statement suggests that the concept of attractiveness in advertising is evolving and becoming more inclusive. By showcasing people from different ethnicities, the definition of attractiveness becomes more varied and representative of the multicultural world we live in. This shift in advertising reflects a growing acceptance and appreciation for diversity, ultimately changing the traditional standards of beauty.

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17. All of the kinds of human responses not expressed in words are called

Explanation

Nonverbal communication refers to all forms of human responses that are not expressed in words. This includes body language, facial expressions, gestures, tone of voice, and other nonverbal cues. Paralanguage specifically refers to nonverbal vocal cues, such as tone, pitch, and volume. Kinesics focuses on body movements and gestures, while proxemics is the study of how people use and perceive space in communication. Therefore, the correct answer is nonverbal communication as it encompasses all of these forms of human responses not expressed in words.

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18. With regard to eye gaze, Bandler and Grinder theorize that

Explanation

Bandler and Grinder theorize that people look in one direction when they try to remember something and in a different direction when they try to invent something. This suggests that eye gaze can provide insight into a person's cognitive processes and whether they are recalling information or generating new ideas.

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19. In market jargon, another term for labeling is

Explanation

Labeling refers to the process of attaching a label or tag to a product or package, providing information about its contents, ingredients, usage, etc. Branding, on the other hand, refers to the practice of creating a unique name, design, symbol, or image that identifies and differentiates a product or company from others in the market. It involves establishing a strong and recognizable brand identity that resonates with consumers and helps build loyalty and trust. Therefore, branding is the correct term for the process of creating and establishing a brand in the market.

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20. Which of the following statements about "powertalkers" is most accurate?

Explanation

The most accurate statement about "powertalkers" is that they make definite statements. This means that they speak with confidence and assertiveness, expressing their opinions or ideas clearly and without hesitation. Unlike the other options, which suggest the use of qualifiers or uncertainties in speech, this answer highlights the characteristic of powertalkers to be direct and decisive in their communication style.

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21. The connotative meaning of a word is

Explanation

The connotative meaning of a word refers to the personal and subjective meaning that an individual attaches to it. It goes beyond the dictionary definition and includes the emotions, feelings, and associations that a person has with the word. This personal interpretation can vary from person to person, as individuals may have different experiences and perspectives that shape their understanding of a word.

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22. Which of the following nonverbal modes is the main channel for communicating emotions?

Explanation

The face is the main channel for communicating emotions because it is the most expressive part of the body. Facial expressions, such as smiling or frowning, can convey a wide range of emotions including happiness, sadness, anger, or surprise. People often rely on facial cues to understand and interpret the emotions of others, making it a crucial nonverbal mode of communication.

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23. The "triangle of meaning" was developed by

Explanation

The "triangle of meaning" refers to a model developed by Ogden and Richards. This model illustrates the relationship between a word, the concept it represents, and the actual object or experience it refers to. Ogden and Richards proposed that meaning is created through the interaction of these three elements. This theory has been influential in the field of semantics and language analysis. Therefore, the correct answer is Ogden and Richards.

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24. According to Robert Levine, "those who control others' time..."

Explanation

According to Robert Levine, individuals who control others' time have power. This implies that those who have the ability to dictate and manage how others spend their time hold a position of authority and influence. This power can be leveraged to manipulate or direct the actions and behaviors of others, granting them control and dominance in various situations.

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25. The purpose of a "tag question" is to

Explanation

A "tag question" is a statement that is turned into a question by adding a tag at the end, such as "isn't it?" or "don't you?". The purpose of a tag question is to seek confirmation for the speaker's perceptions or beliefs. It is used to check if the listener agrees or disagrees with the statement made by the speaker. By using a tag question, the speaker is inviting the listener to confirm or validate their perception of a situation or statement. This helps in maintaining a conversational flow and encourages the listener to actively participate in the conversation.

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26. According to Deborah Tannen, women speak a language of

Explanation

According to Deborah Tannen, women speak a language of both connection and intimacy. This means that women prioritize building and maintaining relationships through communication. They focus on creating connections with others and fostering emotional closeness. Women tend to use language as a tool to establish and strengthen their relationships, emphasizing empathy, support, and understanding. This language style allows women to establish and maintain intimate connections with others, making both connection and intimacy integral aspects of their communication style.

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27. Kinesics is a term for

Explanation

Kinesics refers to the study of body language, which includes the movements, gestures, and facial expressions that convey nonverbal communication. It involves interpreting the messages conveyed through body movements and postures. Body language plays a significant role in communication as it can express emotions, attitudes, and intentions. It is an essential aspect of interpersonal communication and can greatly influence how messages are understood and interpreted by others.

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28. Highness or lowness of the voice -- pitch -- is a part of

Explanation

Paralanguage refers to the non-verbal elements of communication, such as pitch, tone, volume, and rhythm of speech. It includes the highness or lowness of the voice, which is known as pitch. Proxemics refers to the study of personal space and how individuals use and perceive it. Kinesics refers to body language and gestures. Physique refers to the physical characteristics and appearance of a person. Therefore, the correct answer is paralanguage as it encompasses the concept of pitch in communication.

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29. Meaning is

Explanation

The meaning of a word or phrase can have both denotative and connotative aspects. Denotative meaning refers to the literal or dictionary definition, while connotative meaning refers to the emotional or cultural associations attached to the word. Additionally, the meaning of a word can be influenced by time and place, as language evolves and words can have different interpretations in different contexts. Furthermore, meaning can also be influenced by gender and culture, as these factors can shape the way individuals perceive and interpret language. Therefore, all of the given options are correct explanations for the meaning of a word.

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30. "Powertalkers" may be described

Explanation

The term "Powertalkers" can be described in multiple ways: rarely hesitating, credible and influential, and speaking directly and to the point. Therefore, the correct answer is "by all of these."

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31. Disclaimers diminish a statement's importance.

Explanation

Disclaimers are statements that typically serve to limit or reduce the significance or validity of a statement. By their nature, disclaimers indicate that the statement may not be entirely accurate or reliable, which diminishes its importance. Therefore, the correct answer is true, as disclaimers indeed diminish a statement's importance.

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32. Paralanguage includes all but which of the following?

Explanation

Paralanguage refers to the nonverbal elements of communication, such as tone, pitch, rate, volume, and pauses. These elements convey meaning and emotion in addition to the words being spoken. Therefore, "words" are not included in paralanguage, as they are part of verbal communication rather than nonverbal communication.

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33. Probing is a nonevaluative feedback technique in which we

Explanation

The correct answer is asking people for additional information. Probing is a technique used to gather more details or clarify unclear information. By asking for additional information, we can gain a deeper understanding of the topic or situation at hand. This allows us to gather more comprehensive information and make more informed decisions.

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34. There are 19 Chinese words for silk.  The concept of silk is ____ to the Chinese culture.

Explanation

Silk holds great significance in Chinese culture as evident from the fact that there are 19 Chinese words specifically dedicated to it. This suggests that silk is highly valued and deeply integrated into various aspects of Chinese society, such as fashion, art, and history. Therefore, the correct answer is "important."

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35. A person who has an extensional orientation is likely to

Explanation

A person with an extensional orientation is likely to look beyond the label and inspect the item. This means that they are not easily fooled by superficial information such as labels and instead prefer to gather more detailed information by examining the actual item. They are more focused on understanding the reality of the situation rather than relying solely on labels or appearances.

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36. Characteristics of onlinespeak include

Explanation

The characteristics of onlinespeak include short sentences, informality, and decreased use of punctuation. This means that when people communicate online, they tend to use shorter sentences, adopt a more casual and informal tone, and use less punctuation compared to formal writing. Therefore, the correct answer is "all of the above" as it encompasses all the mentioned characteristics.

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37. The term haptics refers to

Explanation

Haptics refers to the sense of touch. It involves the perception and interpretation of tactile sensations, such as pressure, temperature, and texture, through the skin. Haptics plays a crucial role in nonverbal communication as it allows individuals to convey emotions, establish connections, and communicate through physical contact. It is an essential aspect of human interaction and can be used to express affection, comfort, empathy, or aggression.

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38. A person who asks questions about the validity of opinions, evidence, and assumptions has the characteristics of

Explanation

A person who asks questions about the validity of opinions, evidence, and assumptions demonstrates the characteristics of a critical thinker. Critical thinkers are curious individuals who actively engage with information and analyze it in order to form well-reasoned judgments. They question the reliability and credibility of sources, evaluate evidence, and challenge assumptions. By doing so, they strive to gain a deeper understanding of the subject matter and avoid accepting information blindly. This aligns with the behavior described in the question, making "a critical thinker" the correct answer.

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39. Which of the following statements about words is not true?

Explanation

The statement "The word is the thing" is not true. This is because words are symbols that represent objects, ideas, or concepts, but they are not the actual things themselves. Words are a means of communication and can have different interpretations and associations for different individuals. Additionally, words can change meaning over time due to cultural shifts, language evolution, and contextual variations. Therefore, the notion that the word itself is the thing it represents is incorrect.

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40. All kinds of human responses not expressed in words are called

Explanation

Nonverbal communication refers to all forms of human responses that are not expressed in words. This includes facial expressions, body language, gestures, and tone of voice. It plays a crucial role in conveying emotions, intentions, and attitudes, often complementing or contradicting verbal messages. Nonverbal communication is essential for effective communication as it helps to enhance understanding, build rapport, and establish trust between individuals.

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41. A word

Explanation

The word "all of the above" is the correct answer because a word can be seen as a symbol, as it represents things and stands for something else. A word is a visual or auditory representation that carries meaning, allowing us to communicate and convey ideas. It acts as a symbol that represents objects, concepts, or actions, and it can also stand for something else, such as an abstract idea or a metaphorical representation. Therefore, all the given options accurately describe the nature and function of a word.

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42. Which statement concerning formative feedback is true? 

Explanation

Timing is the most important element in formative feedback because providing feedback at the right time can greatly enhance its effectiveness. When feedback is given immediately after a task is completed, it is more likely to be relevant and meaningful to the individual. This allows them to reflect on their performance while the task is still fresh in their mind, making it easier for them to understand and apply the feedback to future tasks. Timely feedback also helps to reinforce positive behaviors or correct mistakes in a timely manner, leading to continuous improvement.

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43. Which of the following helps us control our facial behaviors?

Explanation

Each of the options mentioned - deintensifying an emotion, neutralizing an emotion, and masking an emotion - helps us control our facial behaviors. Deintensifying an emotion involves reducing the intensity of the emotion we are experiencing, which in turn affects our facial expressions. Neutralizing an emotion refers to suppressing or hiding the emotion we feel, which also impacts our facial behaviors. Masking an emotion involves displaying a different emotion than what we are actually feeling, which requires control over our facial expressions. Therefore, all of these options contribute to controlling our facial behaviors.

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44. Eye contact and lack of eye contact give us certain types of information, including letting us know

Explanation

Eye contact and lack of eye contact can provide us with various types of information. When someone maintains eye contact during a conversation, it indicates that the communication channel is open, and both parties are engaged and actively listening. On the other hand, the absence of eye contact may suggest that the person is disinterested or not fully present in the interaction. Additionally, eye contact can also help us gauge how we are coming across to others, as their reactions and facial expressions can be observed through eye contact. Lastly, eye contact can be used as a signal to end an interaction, as breaking eye contact or avoiding it may indicate that someone wants to conclude the conversation. Therefore, all of these options are valid explanations for the effects of eye contact and lack of eye contact.

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45. According to Albert Mehrabian, when people are compelled to assume inferior roles, they

Explanation

According to Albert Mehrabian, when people are compelled to assume inferior roles, they tend to lower their heads. This is based on Mehrabian's research on nonverbal communication, where he found that lowering the head is a common gesture associated with submission or feeling inferior. This behavior is believed to be a result of social conditioning and the instinctive response to display submission in order to avoid confrontation or assert dominance.

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46. Artifacts in nonverbal communication include

Explanation

Artifacts in nonverbal communication refer to objects or accessories that individuals use to express themselves or convey messages without using words. Jewelry and clothing are both examples of artifacts as they can be used to communicate personal style, cultural identity, social status, or even convey specific messages or meanings. Therefore, the correct answer is both jewelry and clothing.

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47. When we give evaluative feedback, we

Explanation

When we give evaluative feedback, we make judgments --either positive or negative-- based on our own system of values. This means that our feedback is influenced by our personal beliefs, preferences, and standards. Instead of providing objective feedback, we express our own opinions and assessments of the situation or behavior being evaluated. This type of feedback may not necessarily be impartial or unbiased, as it is subjective and reflects our own values and perspectives.

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48. According to Robin Lakoff, which of the following groups has a tendency to use "tag questions"?

Explanation

Robin Lakoff suggests that women have a tendency to use "tag questions". This means that women often add a short question at the end of a statement, such as "It's cold outside, isn't it?" This linguistic feature is believed to be more common among women as a way to seek confirmation, show politeness, and maintain conversation flow.

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49. To avoid bypassing, you should

Explanation

The correct answer is "be person-minded instead of word-minded." This means that instead of focusing solely on the words being used, one should focus on understanding the person and their intentions behind the words. By being person-minded, one can better communicate and avoid misunderstandings or bypassing.

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50. Netiquette

Explanation

Netiquette is a set of rules for proper online behavior, and one of these rules is that flaming, which refers to hostile and aggressive online behavior, is considered inappropriate. By stating that "Netiquette dictates that flaming is inappropriate," the answer is emphasizing that according to online etiquette, engaging in flaming is not acceptable. This implies that individuals should avoid engaging in such behavior as it can lead to negative consequences, such as a breakdown in communication or perpetuating negative stereotypes.

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51. Deborah Tannen holds that for men, listening to directions

Explanation

According to Deborah Tannen, listening to directions implies inferiority for men. This suggests that men may feel that asking for directions is a sign of weakness or incompetence, which could be linked to societal expectations and gender roles. Tannen argues that this belief is so ingrained in men that they often avoid asking for directions even when they need them, leading to unnecessary difficulties in navigation.

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52. Which of the following is true about "politically correct language"?

Explanation

"Politically correct language" refers to using words and phrases that are considered more inclusive and respectful towards various social groups. The statement "It may blunt the sharpness of the words we use" is true because politically correct language often avoids using derogatory or offensive terms, which can soften the impact of the words used. Additionally, the statement "It reveals our sensitivity to the preferences of those we converse with" is also true because using politically correct language shows that we are aware and considerate of the preferences and sensitivities of others.

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53. A euphemism

Explanation

A euphemism is a figure of speech that replaces a harsh or unpleasant word or phrase with a milder or more pleasant one. It is used to soften the impact or tone of the message, often when discussing sensitive or taboo topics. Therefore, the correct answer is "substitutes a pleasant word for an unpleasant one."

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54. Habitual pitch is always unpleasant to listen to.

Explanation

The statement "Habitual pitch is always unpleasant to listen to" is not true. Habitual pitch refers to the natural or default pitch at which a person speaks. It is subjective and can vary from person to person. Some people may find certain habitual pitches unpleasant, while others may not. Therefore, it cannot be generalized that habitual pitch is always unpleasant to listen to.

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55. The connotative meaning of a word is

Explanation

The connotative meaning of a word refers to the emotional or cultural associations that it carries, which can vary from person to person. This subjective aspect of meaning is not something that can be found in a dictionary, as dictionaries typically provide the denotative meaning or the literal definition of a word. Therefore, the correct answer is subjective.

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56. Listening is a very important skill to master because

Explanation

The correct answer is "all of the above." This is because all three statements provided in the options are valid explanations for why listening is a very important skill to master. Poor communication between spouses and parents and children often stems from a lack of listening and understanding. Additionally, listening is a crucial aspect of communication as we spend more time receiving information through listening than speaking. Therefore, all the given reasons support the importance of mastering the skill of listening.

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57. "Snarl" words and "purr" words

Explanation

"Snarl" words and "purr" words describe our own feelings and attitudes. These terms are commonly used in linguistics to classify words based on their emotional connotations. "Snarl" words typically have negative or aggressive connotations, while "purr" words have positive or soothing connotations. By using such words, we express our emotions and attitudes towards the subject we are discussing.

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58. The difference between language and symbol is that

Explanation

Symbols are visual or auditory representations that stand for or represent something else. They are commonly found within language as a way to convey meaning. Language, on the other hand, is a system of communication that uses words and grammar to convey meaning. While language can be more abstract and variable, symbols provide a more concrete representation of concepts or ideas. Therefore, the statement that symbols represent things and are found within language is a correct explanation of the difference between language and symbol.

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59. Which of the following statements about smiling is true?

Explanation

The correct answer is "all of the above." This means that all of the statements about smiling mentioned in the options are true. Both males and females tend to smile when seeking approval, women smile more frequently than men, and women tend to smile even when given negative messages.

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60. Which of the following distances is used most often during a normal conversation with friends?

Explanation

During a normal conversation with friends, the distance that is most commonly used is personal distance. Personal distance refers to the space maintained between individuals in close relationships, such as friends or family members. This distance allows for comfortable interaction and communication without feeling too close or too distant.

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61. Women use more _______ than men.

Explanation

Women tend to use more qualifiers and tentative phrases in their speech compared to men. They often employ words or phrases that soften the impact of their statements or make them less assertive. This can be attributed to societal expectations and gender norms that encourage women to be more cautious and polite in their communication. By using qualifiers and tentative phrases, women seek to avoid sounding too direct or confrontational, and instead, aim to maintain harmony and avoid potential conflict in their interactions.

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62. "A unified system of symbols that permits a sharing of meaning" describes

Explanation

The term "A unified system of symbols that permits a sharing of meaning" refers to language. Language is a complex system of communication that uses symbols, such as words, to convey meaning. It allows individuals to express their thoughts, ideas, and emotions, and enables them to understand and share information with others. Language plays a crucial role in human society, facilitating social interaction, cultural transmission, and the development of knowledge and understanding. Therefore, the correct answer is language.

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63. In the United States, we prefer to be "upfront and tell it like it is."  In contrast, many Asian cultures practice

Explanation

The correct answer is omoiyari and sassuru. Omoiyari is a Japanese concept that emphasizes empathy, consideration, and understanding towards others. It involves being sensitive to others' feelings and needs. Sassuru, on the other hand, means to speak frankly and honestly. These concepts reflect the indirect communication style often practiced in many Asian cultures, where people tend to prioritize harmony and avoid confrontation. This is in contrast to the direct and upfront communication style commonly preferred in the United States.

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64. Microfacial, or micromomentary, expressions

Explanation

Microfacial, or micromomentary, expressions are believed to reveal actual emotional states. These expressions are subtle and fleeting, often lasting only a fraction of a second. They can provide insight into a person's true feelings, even when they are trying to hide or suppress their emotions. By closely observing these microexpressions, one can gain a deeper understanding of someone's emotional state and potentially detect any underlying emotions that may not be expressed verbally.

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65. When we mask an emotion, we

Explanation

When we mask an emotion, we replace it with another emotion. Masking an emotion refers to the act of concealing or suppressing our true feelings and expressing a different emotion instead. This can occur for various reasons, such as societal norms, personal insecurities, or the desire to maintain a certain image. By replacing the genuine emotion with another one, we create a facade or a false display of how we truly feel. This can be done consciously or unconsciously, but the end result is that the original emotion is substituted with a different one.

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66. When we use "I" messages, we

Explanation

When we use "I" messages, we avoid placing blame. "I" messages are a communication technique where we express our feelings, thoughts, and needs without blaming or criticizing others. By using "I" messages, we take responsibility for our own emotions and experiences, rather than attributing them to someone else. This promotes open and non-judgmental communication, allowing for better understanding and resolution of conflicts.

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67. Which of these descriptions fits male speech patterns?

Explanation

The correct answer is "They use fewer disclaimers." This means that male speech patterns tend to involve less use of statements that distance themselves from the information being conveyed or express uncertainty. Disclaimers are often used to soften the impact of statements or to avoid sounding too assertive. Therefore, this explanation suggests that males are less likely to use such disclaimers in their speech patterns.

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68. Which is the best explanation of the difference between hearing and listening?

Explanation

This answer suggests that our personal characteristics and experiences have a greater impact on our ability to listen effectively compared to hearing. While hearing is a physiological process that involves the perception of sound, listening requires active engagement and interpretation of the sound. Our individual biases, beliefs, and experiences shape how we interpret and understand what we hear, making listening more influenced by who we are as individuals.

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69. When people "bypass" one another, they use

Explanation

When people "bypass" one another, it means they use different words to represent the same thing and also use the same word but give it different meanings. This suggests that there is a lack of consistent language or communication, leading to confusion or misunderstandings.

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70. When we take time to look beyond words and inspect the thing itself, our orientation is said to be

Explanation

The term "extensional" refers to looking beyond words and focusing on the actual thing itself. This suggests that when we take the time to inspect the thing itself rather than just relying on words, our orientation is extensional. This aligns with the given statement in the question.

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71. "Powertalkers"

Explanation

The term "Powertalkers" suggests individuals who are confident and assertive in their communication. This is supported by the fact that they make definite statements, indicating a strong conviction in their ideas. Additionally, they hesitate less in speech, implying a higher level of fluency and self-assurance. Lastly, Powertalkers use fewer intensifiers, which further highlights their confidence and ability to convey their message effectively. Therefore, all of the above statements accurately describe the characteristics of Powertalkers.

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72. Which of the following factors would have the least impact on the meaning of a word?

Explanation

The denotative meaning of a word refers to its dictionary definition or literal meaning. This factor would have the least impact on the meaning of a word because it is a standardized and objective definition that is shared by all speakers of a language. Time, personal experience, and region of the country can all influence the meaning of a word as language evolves, individuals interpret words differently based on their own experiences, and regional dialects and variations can give words different connotations or nuances.

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73. The Sapir-Whorf hypothesis

Explanation

The Sapir-Whorf hypothesis suggests that the language we speak plays a significant role in shaping our perception of the world and our behavior. It argues that language influences our thoughts and actions by providing a framework through which we interpret and understand reality. This explanation aligns with the given answer choice, as it highlights the idea that language helps shape our world and behavior. It does not focus on linguistic determinism or linguistic relativism, nor does it address the dangers of poor translations in intercultural communication or the superiority of a complex language system.

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74. Researcher Shana Vogel determined that the average adult blinks ______ times a minute.

Explanation

Researcher Shana Vogel conducted a study to determine the average number of times an adult blinks in a minute. Based on her research, she found that adults blink between 10 to 20 times a minute. This range represents the normal blinking rate for adults, which could vary depending on factors such as age, health, and environmental conditions.

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75. The "triangle of meaning" shows that

Explanation

The "triangle of meaning" refers to the concept that there is no direct relationship between words and things. It suggests that words are symbols that represent our thoughts or ideas about things, but they do not directly correspond to the actual things themselves. Instead, the relationship between words and things is mediated by our perceptions, interpretations, and shared understandings. This means that different people may have different interpretations or understandings of the same words, highlighting the lack of direct relationship between words and things.

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76. Sapir and Whorf postulated that in many ways

Explanation

Sapir and Whorf's postulation suggests that words have the power to shape our perception of reality. This means that the language we use influences how we view and understand the world around us. They believed that different languages can have different ways of expressing concepts and ideas, which can in turn shape our thoughts and beliefs. Therefore, the correct answer is that words help mold our perception of reality.

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77. Meanings are in

Explanation

The correct answer is "people" because meanings are derived from the interpretation and understanding of individuals. People assign meanings to words and things based on their own experiences, cultural background, and personal beliefs. Meanings can vary from person to person, making it subjective and unique to each individual. Therefore, the most appropriate choice is "people" as they play a crucial role in determining the meanings of words and things.

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78. Words that are discriminatory but are not literally racist are called

Explanation

Code words are words or phrases that are used to convey discriminatory or prejudiced meanings without explicitly stating them. These words may have innocent or neutral meanings to most people, but they carry hidden messages or connotations to a specific group or community. These code words allow individuals to express discriminatory attitudes or beliefs without facing direct consequences or backlash. Therefore, the correct answer is "code words."

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79. An idea that is communicated using a high level of abstraction

Explanation

When an idea is communicated using a high level of abstraction, it means that it is expressed in a general or conceptual way, rather than being specific or concrete. Abstract ideas often lack clear, tangible definitions, which can lead to different interpretations and confusion of meaning. Therefore, the statement "is open to more confusion of meaning because it is more abstract" accurately describes the nature of communication involving highly abstract ideas.

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80. Kinesics probably varies less than haptics across cultures.

Explanation

The statement suggests that kinesics, which refers to body language and non-verbal communication, is less likely to vary across cultures compared to haptics, which refers to the sense of touch. However, this is not true. Kinesics can vary significantly across cultures due to differences in gestures, facial expressions, and body movements that carry different meanings and interpretations. On the other hand, haptics can be more universal as touch can convey similar emotions and sensations across different cultures. Therefore, the correct answer is false.

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81. According to theorists such as Mehrabian, Knapp, and Birdwhistell, approximately how much of a normal two-person conversation is communicated nonverbally?

Explanation

According to theorists such as Mehrabian, Knapp, and Birdwhistell, approximately 65 percent of a normal two-person conversation is communicated nonverbally. This means that the majority of communication in a conversation is conveyed through nonverbal cues such as body language, facial expressions, and tone of voice. Verbal communication only makes up a smaller portion of the overall message being conveyed.

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82. Unlike hearing, listening

Explanation

The given answer, "is a deliberate process," suggests that listening is not automatic or effortless, but rather requires conscious effort. This implies that listening involves actively focusing one's attention on the speaker and making a conscious effort to understand and interpret the message being conveyed. Unlike hearing, which is a passive and involuntary act, listening involves a deliberate and intentional process of actively engaging with the speaker and comprehending their message.

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83. The belief that language influences how we interpret the world is called

Explanation

Linguistic determinism is the belief that language determines or shapes our thoughts and perceptions of the world. This theory suggests that the structure and vocabulary of a language directly influence an individual's cognitive processes and worldview. It proposes that different languages lead to different ways of thinking and understanding reality. This concept is often associated with the Sapir-Whorf hypothesis, which argues that language not only reflects but also influences our perception and cognition.

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84. Code words

Explanation

The correct answer is that code words can be described by all of these options. Code words are a form of prejudiced language as they often carry hidden meanings or stereotypes towards certain racial or ethnic groups. They can also be used to express ethnic differences without being overtly racist, but still perpetuating discrimination. Additionally, code words have been condemned in a court ruling as they create a hostile environment for various racial groups. Therefore, all of the given options accurately describe code words.

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85. The number of terms that a given culture has to describe a concept can indicate the controversial nature of that concept.

Explanation

The explanation for the answer "False" is that the number of terms a culture has to describe a concept does not necessarily indicate the controversial nature of that concept. The number of terms can vary due to various factors such as language complexity, cultural differences, or historical development. Therefore, it is not accurate to assume that a higher number of terms automatically suggests controversy.

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86. The purpose of Ogden and Richard's triangle of meaning is to

Explanation

The purpose of Ogden and Richard's triangle of meaning is to show that meaning is established through the thoughts of an individual and is not constant. The triangle represents the relationship between a word, the thing it represents, and the thoughts or concepts associated with it. According to Ogden and Richard, meaning is not inherent in the word or the thing itself, but rather it is constructed through the subjective interpretation of individuals. This suggests that meaning can vary from person to person and is influenced by personal experiences, cultural background, and individual perspectives.

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87. When there is an incongruity between verbal and nonverbal messages, you would probably benefit by

Explanation

When there is an incongruity between verbal and nonverbal messages, paying greater attention to the nonverbal message would probably be beneficial. Nonverbal cues such as body language, facial expressions, and tone of voice often provide more accurate information about a person's true feelings or intentions compared to their verbal communication. By focusing on the nonverbal message, one can better understand the underlying meaning and avoid potential misunderstandings caused by conflicting verbal messages.

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88. When we practice civil inattention, we

Explanation

Civil inattention refers to the social norm of acknowledging the presence of others in public spaces while respecting their privacy. It involves briefly making eye contact with another person to acknowledge their presence, without staring or lingering for an extended period. This behavior allows for a polite recognition of others without invading their personal space or indicating disinterest or boredom. Therefore, the correct answer is "let our eyes rest only momentarily on another person."

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89. Gestures do not have universal meaning.  Which of the following meanings for the "OK" gesture, made by forming a circle with the thumb and forefinger, is not true?

Explanation

The OK gesture, made by forming a circle with the thumb and forefinger, does not mean "you're worth everything" in France. This statement is false.

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90. Carl Rodgers popularized the term active listening. This concept is also called

Explanation

Carl Rodgers popularized the term active listening, which is a communication technique that involves fully focusing on, understanding, and responding to the speaker. Empathic listening goes beyond just understanding the speaker's words and involves trying to understand their emotions and perspective. This type of listening requires genuine interest, empathy, and nonjudgmental attitude towards the speaker. Therefore, empathic listening is the most appropriate concept that aligns with Carl Rodgers' idea of active listening.

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91. According to Daniel Goleman, empathic listeners are effective at

Explanation

Decentering refers to the ability to shift one's focus away from oneself and fully engage with the perspective and emotions of the speaker. According to Daniel Goleman, empathic listeners excel at decentering, meaning they are able to set aside their own thoughts and feelings and truly understand and connect with the speaker. This allows them to be fully present and attentive, fostering effective communication and deepening the level of understanding and connection between both parties.

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92. Most people would estimate that they listen at about 75 percent efficiency; that is, they retain about 75 percent of what is said.  In fact, according to research, this estimate is

Explanation

The correct answer is a reversal of the truth: Most people lose 75 percent of what is said. This means that most people do not retain 75 percent of what is said, as they estimate, but instead lose 75 percent of it. This contradicts their initial perception and highlights the discrepancy between their estimation and the actual research findings.

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93. Who said, "He that has eyes to see and ears to hear may convince himself that no mortal can keep a secret"?

Explanation

Sigmund Freud said, "He that has eyes to see and ears to hear may convince himself that no mortal can keep a secret." This quote suggests that Freud believed that it is impossible for anyone to truly keep a secret, as there will always be subtle signs or clues that can be observed by someone who is perceptive enough. Freud's statement implies that even if someone tries to hide something, their body language, behavior, or other nonverbal cues will eventually reveal the truth.

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94. Edward Hall uses the term proxemics to refer to

Explanation

Edward Hall uses the term proxemics to refer to the use of space. Proxemics is the study of how individuals use and perceive space during communication. It examines the different distances people maintain between each other in different situations and cultures. Hall's research focuses on how people use space to convey meaning, establish personal boundaries, and communicate nonverbally. Therefore, the correct answer is the use of space.

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95. Nonevaluative feedback is designed to

Explanation

Nonevaluative feedback is designed to learn about someone else's feelings. This type of feedback is focused on understanding and empathizing with the emotions and perspectives of others, rather than providing judgment or personal opinions. It allows for open communication and creates a safe space for individuals to express themselves without fear of criticism or evaluation. By actively listening and seeking to understand someone's feelings, nonevaluative feedback promotes effective communication and fosters stronger relationships.

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96. A common danger of serial communication is that

Explanation

Serial communication refers to the process of transmitting data one bit at a time over a single channel. One common danger of serial communication is that ideas or information being transmitted may become distorted by as much as 80 percent. This distortion can occur due to various factors such as noise, interference, or errors in the transmission process. It highlights the potential loss or alteration of information during serial communication, which can affect the accuracy and reliability of the message being conveyed.

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97. Which statement is an inaccurate description of feedback?

Explanation

Verbal feedback is not necessarily a more reliable way to communicate your reaction than nonverbal feedback. Both verbal and nonverbal feedback can be equally effective in conveying a person's reaction. Nonverbal feedback, such as facial expressions, body language, and gestures, can often provide more accurate and genuine information about a person's thoughts and feelings compared to verbal feedback alone. Therefore, the statement that verbal feedback is more reliable than nonverbal feedback is inaccurate.

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98. Paraphrasing

Explanation

The correct answer is "is described by all of the above statements." This means that all the statements mentioned in the question accurately describe paraphrasing. Paraphrasing is indeed a useful way to demonstrate a willingness to understand, it involves rephrasing another's message to verify comprehension, and it is used in the process of nonevaluative feedback.

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99. "Red flag" words

Explanation

The given options suggest that "red flag" words can have a positive impact on our listening skills, such as increasing efficiency, preventing emotional reactions, helping focus, or sharpening understanding. However, the correct answer states that none of these options are accurate. Therefore, the explanation is that "red flag" words do not have any of the mentioned effects.

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100. Which of the following is not included in the study of kinesics?

Explanation

The correct answer is that kinesics includes all of these. Kinesics is the study of nonverbal communication, including gestures, facial expressions, posture, and voice. Therefore, none of these options are excluded from the study of kinesics.

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Benjamin Whorf believed that our words determine the reality that we...
Prejudiced language communicates a negative bias.
Visual dominance is calculated by comparing the percentages of looking...
Culture determines a person's style of response - whether to be...
One motivation we may have for intensifying an emotion is to meet the...
One function of nonverbal communication is to negate a verbal message.
The person who initiates touch is usually the one with higher status.
A speaker can use his or her eye movements to express nonverbal...
Symbols and what they represent are independent of one another.
One possible reason that men have more ulcers than women is that males...
Margo chastised her brother for using negative words.  She is...
Some teachers are using purple rather than red when grading papers.
Jargon is appropriate if the receiver is familiar with it.
Civil inattention is avoiding sustained eye contact; staring is...
Denotation refers to
Ethnic mixing is changing the face of attractiveness in advertising.
All of the kinds of human responses not expressed in words are called
With regard to eye gaze, Bandler and Grinder theorize that
In market jargon, another term for labeling is
Which of the following statements about "powertalkers" is most...
The connotative meaning of a word is
Which of the following nonverbal modes is the main channel for...
The "triangle of meaning" was developed by
According to Robert Levine, "those who control others' time..."
The purpose of a "tag question" is to
According to Deborah Tannen, women speak a language of
Kinesics is a term for
Highness or lowness of the voice -- pitch -- is a part of
Meaning is
"Powertalkers" may be described
Disclaimers diminish a statement's importance.
Paralanguage includes all but which of the following?
Probing is a nonevaluative feedback technique in which we
There are 19 Chinese words for silk.  The concept of silk is ____...
A person who has an extensional orientation is likely to
Characteristics of onlinespeak include
The term haptics refers to
A person who asks questions about the validity of opinions, evidence,...
Which of the following statements about words is not true?
All kinds of human responses not expressed in words are called
A word
Which statement concerning formative feedback is true? 
Which of the following helps us control our facial behaviors?
Eye contact and lack of eye contact give us certain types of...
According to Albert Mehrabian, when people are compelled to assume...
Artifacts in nonverbal communication include
When we give evaluative feedback, we
According to Robin Lakoff, which of the following groups has a...
To avoid bypassing, you should
Netiquette
Deborah Tannen holds that for men, listening to directions
Which of the following is true about "politically correct language"?
A euphemism
Habitual pitch is always unpleasant to listen to.
The connotative meaning of a word is
Listening is a very important skill to master because
"Snarl" words and "purr" words
The difference between language and symbol is that
Which of the following statements about smiling is true?
Which of the following distances is used most often during a normal...
Women use more _______ than men.
"A unified system of symbols that permits a sharing of meaning"...
In the United States, we prefer to be "upfront and tell it like it...
Microfacial, or micromomentary, expressions
When we mask an emotion, we
When we use "I" messages, we
Which of these descriptions fits male speech patterns?
Which is the best explanation of the difference between hearing and...
When people "bypass" one another, they use
When we take time to look beyond words and inspect the thing itself,...
"Powertalkers"
Which of the following factors would have the least impact on the...
The Sapir-Whorf hypothesis
Researcher Shana Vogel determined that the average adult...
The "triangle of meaning" shows that
Sapir and Whorf postulated that in many ways
Meanings are in
Words that are discriminatory but are not literally racist are called
An idea that is communicated using a high level of abstraction
Kinesics probably varies less than haptics across cultures.
According to theorists such as Mehrabian, Knapp, and Birdwhistell,...
Unlike hearing, listening
The belief that language influences how we interpret the world is...
Code words
The number of terms that a given culture has to describe a concept can...
The purpose of Ogden and Richard's triangle of meaning is to
When there is an incongruity between verbal and nonverbal messages,...
When we practice civil inattention, we
Gestures do not have universal meaning.  Which of the following...
Carl Rodgers popularized the term active listening. This concept is...
According to Daniel Goleman, empathic listeners are effective at
Most people would estimate that they listen at about 75 percent...
Who said, "He that has eyes to see and ears to hear may convince...
Edward Hall uses the term proxemics to refer to
Nonevaluative feedback is designed to
A common danger of serial communication is that
Which statement is an inaccurate description of feedback?
Paraphrasing
"Red flag" words
Which of the following is not included in the study of kinesics?
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