Customer Service Management! Trivia Questions Quiz

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1. Clicking the Save icon after changing the Billing Address is:
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Customer Service Management! Trivia Questions Quiz - Quiz

2.
We’ll put your name on your report, certificate, and leaderboard.
2. Creating a Memo for each call is
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3. Last Payment
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4. BAN Profile
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5.

What is "B"?
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6. Home Number
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7. Profile
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8. Example: 12.3.45.176
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9. Price Plan
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10. Feature
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11.  

What is "A"?
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12. Agreement
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13. Example: 152*2*9134
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14. CFS reps can change the Billing Name on the account.
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15. Special Instructions
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16. Memo List
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17. Domestic Long Distance
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18. Equipment information
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Clicking the Save icon after changing the Billing Address is:
Creating a Memo for each call is
Last Payment
BAN Profile
What is "B"?
Home Number
Profile
Example: 12.3.45.176
Price Plan
Feature
 What is "A"?
Agreement
Example: 152*2*9134
CFS reps can change the Billing Name on the account.
Special Instructions
Memo List
Domestic Long Distance
Equipment information
Alert!

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