Copy Of Insight Intermediate Writing (Complaint Letter ) Unit 6

The given correct answer for this question is "complain" because the phrase "writing to" suggests that the speaker is expressing their dissatisfaction or grievances about the accommodation provided to their family.

The word "about" is the correct answer because it is used to indicate the subject or reason for the complaint. In this sentence, the speaker wants to make a complaint, and the preposition "about" is necessary to convey that the complaint is directed towards one of the staff members, specifically Ms Rebecca Lau.

The correct answer is "dissatisfaction". In this sentence, the speaker is expressing their negative feelings towards the catering arrangements provided by the company for their annual dinner. The word "dissatisfaction" accurately describes their feelings of disappointment or unhappiness with the catering services.

The word "about" is the correct answer because it is used to express the reason for the complaint regarding the unacceptable levels of noise coming from the premises. It indicates that the writer is expressing their dissatisfaction and addressing the issue directly.

The given sentence indicates that the speaker wants to express their dissatisfaction or discontent about the way their order was handled. The word "complaint" perfectly fits the context as it refers to the act of expressing dissatisfaction or grievance.

The word "express" is the correct answer because it means to convey or communicate a feeling or opinion, which aligns with the context of the sentence. In this case, the writer is expressing their dissatisfaction with the transport arrangements.

The word "concerning" is the correct answer because it indicates that the writer is writing in relation to or about the air conditioning system that was installed. It shows that the purpose of the letter is to discuss or address any issues, feedback, or inquiries regarding the installation.

The word "in" is the correct answer because it fits grammatically in the sentence and conveys the intended meaning. It is used to indicate the nature or purpose of the connection being mentioned in relation to the order for toner, which is six weeks overdue.

The word "Following" is the correct answer because it is used to indicate that the complaint is being made as a result of the telephone conversation that took place earlier in the day. It is commonly used to introduce or refer to something that comes after or is a consequence of something else. In this case, it shows that the complaint is a direct result of the telephone conversation.

The word "draw" means to attract or direct someone's attention towards something. In this context, the writer is using the word to suggest that they want to bring attention to the inconvenience caused by vehicles entering and leaving the premises late at night. They are asking the recipient to pay attention to this issue and address it.