Insigt Intermediate Writing (Complaint Letter ) Unit 6

The correct answer is "express" because it is the appropriate word to fill in the blank in order to convey the writer's dissatisfaction with the transport arrangements. "Express" means to communicate or convey one's thoughts, feelings, or dissatisfaction in a clear and direct manner. Therefore, using the word "express" in this context accurately reflects the writer's intention to clearly and directly communicate their dissatisfaction.

The given sentence suggests that the person wants to express their dissatisfaction or displeasure regarding the way their order was handled. They wish to make a complaint about it, indicating that they are not satisfied with the service or the way their order was processed.

The given correct answer is "complain" because the phrase "writing to" suggests that the person is going to express their dissatisfaction or grievances about the accommodation provided to their family. The word "complain" accurately conveys the intention of expressing dissatisfaction or lodging a complaint about the situation.

The correct answer is "about". In this sentence, the word "about" is used to indicate the subject or topic of the complaint. It shows that the speaker wants to express their dissatisfaction or concern regarding a specific person, in this case, Ms Rebecca Lau, who is a member of the staff.

The word "about" is the correct answer because it is used to indicate the subject or topic of the complaint. In this sentence, the speaker is expressing their dissatisfaction with the noise levels coming from the premises, and "about" is the appropriate preposition to introduce the specific issue they are complaining about.

The word "dissatisfaction" is the correct answer because it accurately fills in the blank in the sentence to express the speaker's negative feelings towards the catering arrangements. The speaker is stating that they were not pleased or satisfied with the catering services provided by the company for their annual dinner.

The word "draw" in this context means to attract or direct someone's attention towards something. In this sentence, the writer is using the word "draw" to suggest that they want to bring the recipient's attention to the inconvenience caused by vehicles entering and leaving their premises late at night.

The word "in" is the correct answer because it indicates the type of connection or relationship that the writer is referring to in regards to the order for toner. The sentence suggests that the writer is providing additional information or context about the order, and the word "in" is commonly used to introduce such information or details.

The word "concerning" is the correct answer because it is used to indicate the subject or topic of the letter. In this case, the writer is writing about the air conditioning system that was installed at their premises in Mong Kok. "Concerning" is a suitable word to express the purpose of the communication and the specific matter being addressed.

The word "Following" is the correct answer because it is used to indicate that something is happening or being done after a particular event or time. In this case, it suggests that the writer is writing to complain after their telephone conversation earlier in the day.