Comprehension Quiz For Effective Communication Skills For IT Consultants

11 Questions | Total Attempts: 70

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Effective Communication Quizzes & Trivia

Questions and Answers
  • 1. 
    Lack of feedback is a common barrier to consultants.
    • A. 

      True

    • B. 

      False

  • 2. 
    Inability to understand  non-verbal communications is not a hindrance or barrier to effective comm skills for consultants.
    • A. 

      True

    • B. 

      False

  • 3. 
    In written coomunications, in  order to analyze the audience,  one needs to know when, where, and why do they need the __________ ?
  • 4. 
    When one organizes the message and when one is in the introduction portion, there are only two segments namely the purpose and scope of the project.
    • A. 

      True

    • B. 

      False

  • 5. 
    There are four parts in organizing a message :  introduction, findings, __________ , and recommendations.
  • 6. 
    The use of passive voice is one good writing style for a consultant.
    • A. 

      True

    • B. 

      False

  • 7. 
    Please check the items which are preparatory steps in making oral presentations.
    • A. 

      Third step- note the duration and date of presentation

    • B. 

      Fifth step- change the presentatin in the middle of the meeting

    • C. 

      Fourth step- gather information or review all materials previously gathered

    • D. 

      First step- prepare

    • E. 

      Second step- analyze the audience

  • 8. 
    Using an outline instead of reading notes is a good guideline when making oral presentations.
    • A. 

      True

    • B. 

      False

  • 9. 
    It is fine not to maintain eye contact in oral presentations to ensure your audience is attentive.
    • A. 

      True

    • B. 

      False

  • 10. 
    You need to vary pace and volume when making oral presentations.
    • A. 

      True

    • B. 

      False

  • 11. 
    When leading problem solving conferences,  you need not encourage involvement so things will move quickly.
    • A. 

      True

    • B. 

      False

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