Comprehension Quiz For Effective Communication Skills For IT Consultants

11 Questions | By Rareyes111 | Last updated: Feb 19, 2013 | Total Attempts: 70

Questions

Settings

Effective Communication Quizzes & Trivia

Questions and Answers

1.

Lack of feedback is a common barrier to consultants.
- A.
  
  True
- B.
  
  False
2.

Inability to understand non-verbal communications is not a hindrance or barrier to effective comm skills for consultants.
- A.
  
  True
- B.
  
  False
3.

In written coomunications, in order to analyze the audience, one needs to know when, where, and why do they need the __________ ?
4.

When one organizes the message and when one is in the introduction portion, there are only two segments namely the purpose and scope of the project.
- A.
  
  True
- B.
  
  False
5.

There are four parts in organizing a message : introduction, findings, __________ , and recommendations.
6.

The use of passive voice is one good writing style for a consultant.
- A.
  
  True
- B.
  
  False
7.

Please check the items which are preparatory steps in making oral presentations.
- A.
  
  Third step- note the duration and date of presentation
- B.
  
  Fifth step- change the presentatin in the middle of the meeting
- C.
  
  Fourth step- gather information or review all materials previously gathered
- D.
  
  First step- prepare
- E.
  
  Second step- analyze the audience
8.

Using an outline instead of reading notes is a good guideline when making oral presentations.
- A.
  
  True
- B.
  
  False
9.

It is fine not to maintain eye contact in oral presentations to ensure your audience is attentive.
- A.
  
  True
- B.
  
  False
10.

You need to vary pace and volume when making oral presentations.
- A.
  
  True
- B.
  
  False
11.

When leading problem solving conferences, you need not encourage involvement so things will move quickly.
- A.
  
  True
- B.
  
  False

Related Topics

More Effective Communication Quizzes

Trivia Questions Quiz On Effective Communication In The Workplace

Below is a Trivia Questions Quiz on Effective Communication in the Workplace. How you carry yourself in public places is different from how you would like in a workplace setting, and this is because there are rules in the...

Questions: 10 | Attempts: 4712 | Last updated: Apr 22, 2021

Sample Question
What is Communication?

Exchanging thoughts, ideas, and messages through speech, writing, signals, and body language

Imparting information

A system, such as mail, telephone, or television for sending and receiving messages

All of the above

Effective Communication In Customer Service Industry

Taking this quiz will test your knowledge in the customer service industry and how well you communicate with your customers.

Questions: 22 | Attempts: 914 | Last updated: Jul 30, 2011

Sample Question
What is the first thing that you should do when making eye contact with a customer?

Say hello

Smile

Ask if you can be of assistance

Refer them to the manager

Effective Communication Part 1

This quiz is for Effective Communication Part 1: It is not good enough to simply communicate if the communication is ineffective. This course will give a detailed overview of the impact of ineffective communication, how we...

Questions: 10 | Attempts: 442 | Last updated: Jan 22, 2013