Communication Skills - Joel Suryawanshi

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  • 1/19 Questions

    Verbal communication is when....

    • You speak directly to someone
    • When you Smile
    • When you listen
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About This Quiz

This quiz, titled 'Communication Skills - Joel Suryawanshi', evaluates essential aspects of effective communication. It covers verbal communication methods, the importance of paying attention, and handling mistakes during speaking. Designed for learners aiming to enhance their professional communication skills.

Communication Skills Quizzes & Trivia

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  • 2. 

    Which is not Verbal Communication?

    • Talking

    • Looking into space

    • Language

    • Words

    Correct Answer
    A. Looking into space
    Explanation
    Looking into space is not considered verbal communication because it does not involve the use of words or language to convey a message. Verbal communication typically involves the use of spoken or written words to express thoughts, ideas, or information. Looking into space, on the other hand, is a non-verbal action that does not involve any form of linguistic communication. Non-verbal communication includes actions, gestures, facial expressions, and body language, but looking into space does not fall under any of these categories.

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  • 3. 

    WHEN LISTNEING TO SOMEONE WHAT SHOULD YOU BE DOING?

    • SLOUCHING

    • TALKING

    • PAYING ATTENTION AND ASKING QUESTIONS

    Correct Answer
    A. PAYING ATTENTION AND ASKING QUESTIONS
    Explanation
    When listening to someone, it is important to pay attention and ask questions. This shows active engagement in the conversation and helps in understanding the speaker's message better. Slouching indicates disinterest and lack of respect, while talking would prevent one from truly listening to the speaker. Therefore, paying attention and asking questions are the appropriate actions to take when listening to someone.

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  • 4. 

    WHICH ONE OF THESE IS NOT A FORM OF VERBAL COMMUNCATION?

    • FACIAL EXPRESSIONS

    • COMMUNICATING FACE TO FACE

    • TALKING OVER TELEPHONE

    Correct Answer
    A. FACIAL EXPRESSIONS
    Explanation
    Verbal communication refers to the use of words or spoken language to convey information. Facial expressions, although a form of nonverbal communication, do not involve the use of words or spoken language. Therefore, facial expressions are not a form of verbal communication.

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  • 5. 

    What tone should sally use when telling the interviewer the reason she quit her job?

    • Low tone

    • High Tone

    • Medium Tone

    Correct Answer
    A. Medium Tone
    Explanation
    Sally should use a medium tone when telling the interviewer the reason she quit her job. Using a medium tone implies that she is neither too emotional nor too indifferent about the situation. It shows that she is serious and composed while explaining her reasons for leaving the job, which can leave a positive impression on the interviewer. A medium tone strikes a balance between being assertive and respectful, allowing Sally to effectively communicate her reasons without coming across as overly negative or disinterested.

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  • 6. 

    Non Verbal Communication is...

    • Body Language

    • Speaking

    • Ignoring

    Correct Answer
    A. Body Language
    Explanation
    Nonverbal communication refers to the use of body language, facial expressions, gestures, and other nonverbal cues to convey messages and communicate with others. Body language plays a crucial role in communication as it can convey emotions, attitudes, and intentions without the need for words. It includes aspects such as posture, facial expressions, hand movements, and eye contact. Therefore, body language is the correct answer as it accurately represents nonverbal communication.

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  • 7. 

    WHAT IS THE PURPOSE OF VERBAL COMMUNCATION?

    • Verbal communication is that when you are communicating you have to talk verbally and professionally

    • COMMUNICATING FACE TO FACE

    • TALKING OVER TELEPHONE

    Correct Answer
    A. Verbal communication is that when you are communicating you have to talk verbally and professionally
    Explanation
    The purpose of verbal communication is to convey information, ideas, or emotions through spoken words. It allows individuals to express themselves, share thoughts, and engage in conversations. Verbal communication is important in various settings, such as face-to-face interactions and telephone conversations, as it enables effective and immediate exchange of information. By speaking verbally and professionally, individuals can ensure clarity, understanding, and effective communication with others.

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  • 8. 

    Speakers must be confident. The best way to become confident is to:

    • Take a course in it

    • Study how to get it

    • Seek advice from many about it

    • If you want confidence, act confident

    Correct Answer
    A. If you want confidence, act confident
    Explanation
    D. If you want confidence, ACT CONFIDENT and you'll BE CONFIDENT!

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  • 9. 

    WHAT ARE THE METHODS OF CONVEYING MESSAGES VERBALLY?

    • TALKING OVER THE TELEHONE

    • SLEEPING

    • GIVING A PRESENTATION

    Correct Answer
    A. TALKING OVER THE TELEHONE
    Explanation
    The correct answer is "TALKING OVER THE TELEPHONE." This method involves using the telephone to verbally convey messages. It is a common and effective way of communication, allowing individuals to speak and listen to each other in real-time, even when they are physically distant. This method is widely used in both personal and professional settings for various purposes such as sharing information, discussing ideas, and making arrangements.

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  • 10. 

    There is a simple rule of moving as a speaker. It is:

    • Move a lot to keep the audience engaged

    • If you move, move for a reason

    • Move your upper body, not your lower

    • Don't move at all

    • Move fast

    Correct Answer
    A. If you move, move for a reason
    Explanation
    B. If you move, move for a reason

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  • 11. 

    What is Verbal Communication?

    • Oral, posture, neatness, speaking

    • Language, words, sound, speaking

    • Speaking, sound, posture, words

    • Language, neatness, posture, sound, speaking. words

    Correct Answer
    A. Language, words, sound, speaking
    Explanation
    Verbal communication refers to the use of language, words, sound, and speaking to convey messages and ideas. It involves the exchange of information through spoken words and vocal sounds. Verbal communication allows individuals to express their thoughts, emotions, and opinions effectively. It relies on the use of language and words to convey meaning, and it involves the production and reception of sound through speaking. Verbal communication also includes elements such as tone, pitch, and volume, which contribute to the overall message being conveyed.

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  • 12. 

    When you make eye contact, it connects with the audience because:

    • They become engaged

    • They don't want you to stare at them

    • It shows you are real

    • When you make eye contact, you make a friend

    Correct Answer
    A. They become engaged
    Explanation
    D. When you make eye contact, you make a friend!

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  • 13. 

    Speakers often get de-railed when they make a mistake. The way to handle that is :

    • When you make a mistake, admit it, and try to not do it again

    • Apologize three times

    • Start all over

    • When you make a mistake, MOVE ON, the audience won't even know most of the time!

    Correct Answer
    A. When you make a mistake, MOVE ON, the audience won't even know most of the time!
    Explanation
    D. MOVE ON! The audience won't even know.

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  • 14. 

    1. Communication is defined as:

    • Exchange by words, letters, or messages; interchange of thoughts or opinions, by conference or other means; conference; correspondence.

    • People e-mailing each other

    • People talking on the phone

    • People screaming at each other

    • All the above

    Correct Answer
    A. All the above
    Explanation
    Communication is answer A but is also b,c,and d as well as many verbal and non-verbal means of exchanging messages

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  • 15. 

    Communication skills are better when the four main personality types are known. Which of the following is not one of the four main ones?

    • The talkative "active" personality

    • The controlling personality

    • The analyzing

    • The facilitating type

    • The obnoxious type

    Correct Answer
    A. The obnoxious type
    Explanation
    The "main" four types of personalities are the active, the controlling, the analyzing, and the facilitating types

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  • 16. 

    Overall, great public speakers are:

    • Born, not made

    • Made, not born with it

    • Born with a special "gift"

    • Make more money that those who can't do it

    • Both B and D

    Correct Answer
    A. Both B and D
    Explanation
    Great public speakers are made, not "born with it." And, they generally get the better jobs, and make more money. Go to stevepatterson.com and order you "How to be a Great Public Speaker" DVD NOW!

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  • 17. 

    The greatest weapon in the speaker's arsenal is:

    • Moving a lot

    • Hand gestures

    • Music

    • The power of the pause

    • The introduction

    Correct Answer
    A. The power of the pause
    Explanation
    D. The pause is the best weapon. It allows the audience to "catch up" with the speaker

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  • 18. 

    The speaker's biggest enemy is:

    • Hecklers

    • Boredom

    • Sameness

    • Bright lights

    • Fear

    Correct Answer
    A. Sameness
    Explanation
    C. Believe it or not the biggest enemy is being the same throughout the presentation. You will lose the audience every time!

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  • 19. 

    One rule of giving a great speech is being prepared. What is the secret to preparation?

    • Practice a lot

    • For every hour presentation you give, practice for 20 hours

    • Study

    • Wing it, they are the best speeches

    Correct Answer
    A. For every hour presentation you give, practice for 20 hours
    Explanation
    B. This is the specific amount of time it takes to being really prepared!

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Quiz Review Timeline (Updated): Mar 19, 2023 +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 19, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Jul 30, 2012
    Quiz Created by
    Amburgerrr
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