Order Fulfillment Process Trivia Quiz!

10 Questions | Total Attempts: 486

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Order Fulfillment Process Trivia Quiz!

Have you ever heard of the order fulfillment process? Order fulfillment is the complete process from the point of sales inquiry to delivering a product to the customer. Sometimes the order fulfillment is used to define the narrower act of delivery or the logistics function. It refers to the way the firms respond to customer orders. This quiz will put your knowledge of the order fulfillment process to the test. Good luck with this quiz.


Questions and Answers
  • 1. 
    Which of the following are variations of the basic fulfillment process?
    • A. 

      Inquiry to cash

    • B. 

      Quote to cash

    • C. 

      Plan to produce

    • D. 

      Procure to pay

    • E. 

      Requisition to pay

  • 2. 
    Typically, which of the following information would you find in a purchase order?
    • A. 

      Storage location

    • B. 

      Bill to address

    • C. 

      Ship to address

    • D. 

      Requested delivery date

    • E. 

      Quantity shipped

  • 3. 
    Which of the following steps in the fulfillment process have an impact on the financials of the company receiving the order from the customer?
    • A. 

      Receive customer payment

    • B. 

      Send quotation

    • C. 

      Receive customer inquiry

    • D. 

      Send shipment

    • E. 

      Receive customer purchase order

  • 4. 
    Typically, which of the following information would you find in a quotation?
    • A. 

      Quantity

    • B. 

      Ship to address

    • C. 

      Price

    • D. 

      Requested delivery date

    • E. 

      Bill to address

  • 5. 
    Which of the following are examples of process-level information relevant to the fulfillment process? 
    • A. 

      Which materials are sold most frequently?

    • B. 

      Which vendor do we buy from most frequently?

    • C. 

      What is the average time between creating a sales order and sending the shipment?

    • D. 

      Which materials are produced most often?

    • E. 

      Which customers are prompt and which ones are habitually late in sending the payment

  • 6. 
    Which of the following are examples of instance-level information relevant to the fulfillment process?
    • A. 

      When did we send the goods

    • B. 

      What was the total of the payment?

    • C. 

      When did the warehouse receive the order?

    • D. 

      Was the invoice sent? if so, when?

    • E. 

      How long did it take to receive the shipment after creating a purchase order?

  • 7. 
    Typically, which of the following information would you find in an invoice?
    • A. 

      Price

    • B. 

      Requested delivery date

    • C. 

      Quantity

    • D. 

      Bill to address

    • E. 

      Ship to address

  • 8. 
    Which of the following are examples of instance-level information relevant to the fulfillment process?
    • A. 

      Was the invoice received? if so, when?

    • B. 

      Which suppliers are prompt and which ones are habitually late in delivering the materials ordered?

    • C. 

      What was the total of the invoice?

    • D. 

      What is the average time between creating a purchase order and receiving the shipment?

    • E. 

      When did we send the goods?

  • 9. 
    Typically, which of the following information would you find in a packing list?
    • A. 

      Price

    • B. 

      Ship to address

    • C. 

      Bill to address

    • D. 

      Quantity

    • E. 

      Requested delivery date

  • 10. 
    Typically, which of the following information would you find in a sales order?
    • A. 

      Quantity shipped

    • B. 

      Storage location

    • C. 

      Bill to address

    • D. 

      Ship to address

    • E. 

      Requested delivery date

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