E-business And E-commerce Quiz (Part I)

15 Questions | By Cikkhal7 | Updated: Mar 22, 2022 | Attempts: 13206

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E-business And E-commerce Quiz (Part I) - Quiz

Questions and Answers

1.

E-business activities support selling, buying, and providing relationships, as well as the internal and external transactions involved.
- A.
  
  True
- B.
  
  False
2.

By purchasing a textbook from Borders.com and having the merchandise physically delivered, Borders.com would be considered a click-and-mortar organization because pure EC did not occur.
- A.
  
  True
- B.
  
  False
3.

In business-to-consumers (B2C), a business sells to a business but delivers the product or service to an individual consumer.
- A.
  
  True
- B.
  
  False
4.

An example of business-to-consumer (B2C) is when Apple provides customer service online by collaborating electronically with its partners.
- A.
  
  True
- B.
  
  False
5.

The final participants in B2B transactions are consumers.
- A.
  
  True
- B.
  
  False
6.

Social commerce is concerned with the creation of places where people can collaborate online and solicit advice.
- A.
  
  True
- B.
  
  False
7.

Insufficient telecommunications bandwidth is no longer a limitation of e-commerce.
- A.
  
  True
- B.
  
  False
8.

Directories and hyperlinks from other Web sites and intelligent search agents help buyers find the best stores and products to match their needs
- A.
  
  True
- B.
  
  False
9.

Numerous studies suggest that collaborative relationships can result in significant benefits such as cost reduction, increased revenues, and better customer retention.
- A.
  
  True
- B.
  
  False
10.

According to the ________ model, an enterprise can increase brand awareness or even generate sales by Web-based word-of-mouth marketing or promoting a product or service to other people.
- A.
  
  Electronic tendering systems
- B.
  
  Online direct marketing
- C.
  
  Name-your-own-price models
- D.
  
  Viral marketing
11.

__________ is a broad term that refers to the buying and selling of goods and services; servicing of customers; collaborating with business partners; and conducting electronic transactions within an organization.
- A.
  
  Pure e-commerce
- B.
  
  E-business
- C.
  
  Online logistics
- D.
  
  iCommerce
12.

The type of e-commerce depends on the digitization of which three dimensions?
- A.
  
  Product or service; process; and delivery method.
- B.
  
  Business process; collaboration; and transaction.
- C.
  
  Payment method; delivery method; and production method.
- D.
  
  Marketing channel; agent; and collaboration method.
13.

Purely physical companies are referred to as ____________ companies, whereas companies that are engaged only in EC are considered __________ companies.
- A.
  
  brick-and-mortar; virtual
- B.
  
  Pure play; virtual
- C.
  
  Click-and-mortar; click-and-brick
- D.
  
  Virtual; pure play
14.

An individual visits the Internal Revenue Service's Web site to learn how to pay its estimated quarterly income taxes. This is an example of:
- A.
  
  G2G
- B.
  
  G2B
- C.
  
  G2C
- D.
  
  E2E
15.

All of the following are characteristics of collaborative commerce (c-commerce) except:
- A.
  
  C-commerce refers to the use of digital technologies that enable companies to collaboratively plan, design, develop, manage, and research products, services, and innovative EC applications.
- B.
  
  Numerous studies suggest that collaborative relationships may result in minor improvements in organizations’ performance.
- C.
  
  C-commerce implies communication, information sharing, and collaborative planning done electronically using tools such as groupware and specially designed EC collaboration tools.
- D.
  
  C-commerce activities usually are conducted between and among supply chain partners