E-business And E-commerce Quiz (Part I)

15 Questions | Total Attempts: 7713

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E-business And E-commerce Quiz (Part I)

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Questions and Answers
  • 1. 
    E-business activities support selling, buying, and providing relationships, as well as the internal and external transactions involved.
    • A. 

      True

    • B. 

      False

  • 2. 
    By purchasing a textbook from Borders.com and having the merchandise physically delivered, Borders.com would be considered a click-and-mortar organization because pure EC did not occur.
    • A. 

      True

    • B. 

      False

  • 3. 
    In business-to-consumers (B2C), a business sells to a business but delivers the product or service to an individual consumer.
    • A. 

      True

    • B. 

      False

  • 4. 
    An example of business-to-consumer (B2C) is when Apple provides customer service online by collaborating electronically with its partners.
    • A. 

      True

    • B. 

      False

  • 5. 
    The final participants in B2B transactions are consumers.
    • A. 

      True

    • B. 

      False

  • 6. 
    Social commerce is concerned with the creation of places where people can collaborate online and solicit advice.
    • A. 

      True

    • B. 

      False

  • 7. 
    Insufficient telecommunications bandwidth is no longer a limitation of e-commerce.
    • A. 

      True

    • B. 

      False

  • 8. 
    Directories and hyperlinks from other Web sites and intelligent search agents help buyers find the best stores and products to match their needs
    • A. 

      True

    • B. 

      False

  • 9. 
    Numerous studies suggest that collaborative relationships can result in significant benefits such as cost reduction, increased revenues, and better customer retention.
    • A. 

      True

    • B. 

      False

  • 10. 
    According to the ________ model, an enterprise can increase brand awareness or even generate sales by Web-based word-of-mouth marketing or promoting a product or service to other people.  
    • A. 

      Electronic tendering systems

    • B. 

      Online direct marketing

    • C. 

      Name-your-own-price models

    • D. 

      Viral marketing

  • 11. 
    __________ is a broad term that refers to the buying and selling of goods and services; servicing of customers; collaborating with business partners; and conducting electronic transactions within an organization.  
    • A. 

      Pure e-commerce

    • B. 

      E-business

    • C. 

      Online logistics

    • D. 

      iCommerce

  • 12. 
    The type of e-commerce depends on the digitization of which three dimensions?
    • A. 

      Product or service; process; and delivery method.

    • B. 

      Business process; collaboration; and transaction.

    • C. 

      Payment method; delivery method; and production method.

    • D. 

      Marketing channel; agent; and collaboration method.

  • 13. 
    Purely physical companies are referred to as ____________ companies, whereas companies that are engaged only in EC are considered __________ companies.
    • A. 

      brick-and-mortar; virtual

    • B. 

      Pure play; virtual

    • C. 

      Click-and-mortar; click-and-brick

    • D. 

      Virtual; pure play

  • 14. 
    An individual  visits the Internal Revenue Service's Web site to learn how to pay its estimated quarterly income taxes. This is an example of:  
    • A. 

      G2G

    • B. 

      G2B

    • C. 

      G2C

    • D. 

      E2E

  • 15. 
    All of the following are characteristics of collaborative commerce (c-commerce) except:
    • A. 

      C-commerce refers to the use of digital technologies that enable companies to collaboratively plan, design, develop, manage, and research products, services, and innovative EC applications.

    • B. 

      Numerous studies suggest that collaborative relationships may result in minor improvements in organizations’ performance.

    • C. 

      C-commerce implies communication, information sharing, and collaborative planning done electronically using tools such as groupware and specially designed EC collaboration tools.

    • D. 

      C-commerce activities usually are conducted between and among supply chain partners

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