Quiz On Community-based Health care Administrative Training Test

13 Questions | Total Attempts: 52

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Quiz On Community-based Health care Administrative Training Test

Quiz On Community-based Health Care Administrative Training Test. There are a lot of people in our community in need of help, and it is important for those of us who can give a helping hand share what we have with them. How much did you learn from your training on serving the community? Take up the quiz to find out!


Questions and Answers
  • 1. 
    Did you set up CBHC Intranet as your default homepage?
    • A. 

      Yes, I have set up the CBHC Intranet as my default homepage as instructed in the presentation.

    • B. 

      No, I did not set up CBHC Intranet as my default homepage

  • 2. 
    Did you complete your timesheet for the hours you have spent in orientation this week?
    • A. 

      Yes, my hours have been accurately entered in my timesheet.

    • B. 

      No, I have not completed my timesheet yet.

  • 3. 
    If you are asked to work late by your supervisor, what, other than entering your time in your timesheet, should you do?
    • A. 

      Do not come in on the next day scheduled in order to make up for the extra time worked.

    • B. 

      Enter an explanation for the extra hours worked and who authorized it on my timesheet.

    • C. 

      Don't enter any extra hours on my timesheet. Extra hours beyond my regular shift are not allowed.

    • D. 

      Assume this is normal and plan on working more than my scheduled hours every time I am called in to work.

    • E. 

      None of the above.

  • 4. 
    For BHTs, who should be contacted and when in the case you are unable to report for a scheduled shift?
    • A. 

      I should text my friends that work on the same shift to let them know I won't be in to work today.

    • B. 

      I should call and tell whoever answers the phone that I will not be able to work on my scheduled shift.

    • C. 

      I should speak to the nurse on duty at the earliest time possible prior to my scheduled shift to inform them that I will be unable to report to work.

    • D. 

      I should leave a voice message on the phone at work to let them know I will not be able to work.

    • E. 

      Any of the above would be fine.

  • 5. 
    Who should clinicians contact if they are unable to work a scheduled shift because of sickness or an emergency?
    • A. 

      I should text my co-workers that I will be out for my scheduled shift.

    • B. 

      I should leave a message with whoever answers the phone at the CSU or RC that I will not be able to report to work for my scheduled shift.

    • C. 

      I should speak to the nurse manager.

    • D. 

      I should speak to the clinical manager directly to let them know that I will be unable to work as scheduled. I should let them know at the earliest possible opportunity that I will be unable to report to work.

    • E. 

      Any of the above would be satisfactory.

  • 6. 
    Who should nurses contact if they are not able to report for a scheduled work shift?
    • A. 

      Call the crisis services director and leave a message that I will not be in to work.

    • B. 

      Email the nurse manager and let them know that I will not be able to report to work.

    • C. 

      Notify the nurse on duty at the earliest opportunity that I will not be able to report for my scheduled shift and make sure that the nurse manager is also notified of the reason for my inablility to report to work.

    • D. 

      Any of the above are satisfactory ways to call off for work.

    • E. 

      None of the above are satisfactory ways to call off for work.

  • 7. 
    What should you do if you are planning a vacation?
    • A. 

      I'm only part time, so my vacation schedule does not matter here.

    • B. 

      I should inform my supervisor in writing, using the leave request form found on the intranet, at the earliest possible time. I should give my supervisor as much advance notice as possible, but no less than 2 weeks unless it is an emergency situation.

    • C. 

      I should leave a voice mail for my supervisor to let them know when I will be out of town.

    • D. 

      I should tell my friends at work and rely on them to make sure my supervisor knows when I plan to be on vacation.

    • E. 

      None of the above.

  • 8. 
    Who is eligible for differential pay, and how should I designate that on my timesheet?
    • A. 

      Nurses and BHTs are eligible for shift differential pay for 3-11, 11-7 and weekend shifts. Hours worked should be entered in the correct date and row, and "yes" should be selected next to time entry.

    • B. 

      BHTs and nurses are eligible for shift differential pay, but nothing special needs to be entered on my timesheet in order to receive differential pay.

    • C. 

      Everyone is eligible for shift differential pay.

    • D. 

      None of the above.

    • E. 

      Why should I have to worry about this -- let payroll figure it out.

  • 9. 
    How should I enter my time in the timesheet?
    • A. 

      I can print out the timesheet and hand write in my hours. Payroll can total them up and figure out the rest. That's their job.

    • B. 

      I should enter my time at the end of the pay period, print, sign and turn in my timesheet to my supervisor on designated Mondays.

    • C. 

      I should enter my time daily and accurately record the hours worked. I should pay close attention to entering time in the correct dates and shifts according to what I have worked. This makes the job easier for my supervisor and payroll personnel who process my paychecks.

    • D. 

      It does not matter, as long as I turn something in by payday.

    • E. 

      None of the above.

  • 10. 
    What should I use my email account for?
    • A. 

      Email is a great way to share jokes and other fun stuff with your friends.

    • B. 

      Email is a good way to communicate with peers about others when you don't want anyone to overhear what you are talking about.

    • C. 

      Email is to be used for company business only. All employees should check email several times daily as important information regarding client care, procedures, meeting, administrative information and training needs are communicated via email.

    • D. 

      All of the above.

    • E. 

      None of the above.

  • 11. 
    There are a lot of training requirements for this job.  Who is responsible for maintaining up-to-date trainings?
    • A. 

      My supervisor is responsible for making sure my trainings are up to date.

    • B. 

      The human resources department is responsible for making sure that my trainings are up to date.

    • C. 

      There are too many training requirements for a part time employee. I don't think I should have to do all this.

    • D. 

      The employee is responsible for maintaining current certifications in all required trainings. Performance evaluations include training requirements as one of the evaluation critieria. The state requires that all employees have certain training, and our agency is graded on our performance as well.

    • E. 

      None of the above.

  • 12. 
    Who should I call if I have computer problems?
    • A. 

      My supervisor.

    • B. 

      The lead tech on duty.

    • C. 

      The nurse manager

    • D. 

      Call x308 during business hours or email _SUPPORT any time.

    • E. 

      All of the above.

  • 13. 
    When are performance evaluations?
    • A. 

      Performance evaluations are done on the anniversary of my hire date.

    • B. 

      Everyone is on a 90 day probationary period at hire. A three month evaluation will be performed at that time. Annual reviews are completed in November/December timeframe each year.

    • C. 

      I am eligible for a pay raise because I am special.

    • D. 

      Performance evaluations are only completed if I am not living up to standards.

    • E. 

      None of the above.

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