How Many Was That?

10 Questions | Total Attempts: 31

SettingsSettingsSettings
Please wait...
How Many Was That?

.


Questions and Answers
  • 1. 
    How many positive experiences does it take to make up for one negative experience that a customer has.
    • A. 

      12

    • B. 

      3

    • C. 

      9

    • D. 

      22

  • 2. 
    In a typical business, 30% of their customers will voice their complaints.
    • A. 

      True

    • B. 

      False

  • 3. 
    McDonalds will serve enough customers every DAY to feed the entire country of France
    • A. 

      True

    • B. 

      False

  • 4. 
    In 2012 there were enough Leggos sold to wrap around the world how many times?
    • A. 

      3

    • B. 

      5

    • C. 

      12

    • D. 

      18

  • 5. 
    3 in 5 Americans will try a new brand for a better customer experience.
    • A. 

      True

    • B. 

      False

  • 6. 
    Which food related company has the most locations?
    • A. 

      Starbucks

    • B. 

      McDonald's

    • C. 

      Subway

    • D. 

      Burger King

  • 7. 
    Which of these countries has the largest population?
    • A. 

      Indonesia

    • B. 

      United States

    • C. 

      Brazil

    • D. 

      Russia

  • 8. 
    81% of companies who deliver an excellent customer experience out perform their competitors.
    • A. 

      True

    • B. 

      False

  • 9. 
    What is the continent with the largest land mass?
    • A. 

      Africa

    • B. 

      North America

    • C. 

      Asia

    • D. 

      South America

  • 10. 
    Who said: "Well done is better than well said"
    • A. 

      Zig Ziglar

    • B. 

      Ben Franklin

    • C. 

      Ronald Reagan

    • D. 

      John DiJulius

Back to Top Back to top