IT Essentials V5 Chapter 9
Do you think you are an IT guru? The IT essentials V5 chapter 9 quiz below is what you need to confirm. If you believe you can, take it up and see how it goes. All the best and enjoy.
- 1.
Which factor affects the speed of an inkjet printer?
- A.
The desired quality of the image
- B.
The cost of the inkjet cartridges
- C.
The size of printer power supply
- D.
The quality of the paper
Correct Answer
A. The desired quality of the imageExplanation
The desired quality of the image affects the speed of an inkjet printer because higher quality images require more ink to be applied to the paper, which takes more time. Lower quality images require less ink and can be printed faster.Rate this question:
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- 2.
What are two cables that are used to connect a computer to a printer? (Choose two.)
- A.
FireWire
- B.
HDMI
- C.
Serial
- D.
PS/2
- E.
ESATA
Correct Answer(s)
A. FireWire
C. SerialExplanation
FireWire and serial cables are used to connect a computer to a printer. FireWire is a high-speed data transfer cable commonly used for connecting devices such as printers, scanners, and external hard drives to a computer. Serial cables, on the other hand, are used for connecting older printers or devices that use serial ports for communication. PS/2, HDMI, and eSATA cables are not typically used for connecting a computer to a printer.Rate this question:
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- 3.
What is a characteristic of thermal inkjet nozzles?
- A.
Heat is applied to the ink reservoir of each nozzle.
- B.
The vibration of the crystal controls the flow of ink.
- C.
A charge is applied to the printhead.
- D.
The heat creates a bubble of steam in the chamber.
Correct Answer
D. The heat creates a bubble of steam in the chamber.Explanation
Thermal inkjet nozzles work by applying heat to the ink reservoir, which creates a bubble of steam in the chamber. This bubble then forces the ink out of the nozzle onto the paper, creating the desired image. The heat is used to generate the steam bubble, which in turn controls the flow of ink. The other options mentioned, such as the vibration of the crystal or the application of a charge to the printhead, are not characteristics of thermal inkjet nozzles.Rate this question:
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- 4.
What is the purpose of the Additional Drivers button in the Sharing tab of the Printer Properties?
- A.
To add additional drivers for other operating systems
- B.
To add additional drivers for duplex printing
- C.
To add additional drivers for other printers connected to the computer
- D.
To add additional drivers for other printers in the network
Correct Answer
A. To add additional drivers for other operating systemsExplanation
The purpose of the Additional Drivers button in the Sharing tab of the Printer Properties is to add additional drivers for other operating systems. This allows users with different operating systems to connect and use the printer without compatibility issues.Rate this question:
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- 5.
A small LAN uses a shared printer that is connected to a computer. None of the users can print but all of the users can access the shared resources on the computer to which the printer is locally connected. What is a possible cause of this?
- A.
The cable that connects the printer to the PC is faulty.
- B.
The printer needs a new ribbon.
- C.
The printer has the wrong paper loaded.
- D.
The printer spool is full.
Correct Answer
A. The cable that connects the printer to the PC is faulty.Explanation
The possible cause of none of the users being able to print, but still being able to access shared resources on the computer to which the printer is locally connected, is that the cable connecting the printer to the PC is faulty. A faulty cable can prevent the printer from receiving print jobs from the users' computers, while still allowing the users to access shared resources on the connected computer.Rate this question:
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- 6.
How would a user install a new USB printer on a PC that is running Windows 7 Professional?
- A.
Configure the BIOS to accept the specific model of printer in the USB port.
- B.
Copy the printer driver to the System32 folder.
- C.
Click Start > All programs > Control Panel > Printers and Faxes > right-click on the desired printer and choose Add.
- D.
Connect the printer and power it on. Windows will detect the printer and install the needed drivers.
Correct Answer
D. Connect the printer and power it on. Windows will detect the printer and install the needed drivers.Explanation
To install a new USB printer on a PC running Windows 7 Professional, the user should connect the printer to the PC and power it on. Windows will automatically detect the printer and install the necessary drivers. This is the easiest and most common method of installing a USB printer on a Windows 7 PC. There is no need to configure the BIOS or manually copy the printer driver to the System32 folder. The user can also navigate to the Control Panel and add the printer from there, but simply connecting and powering on the printer is sufficient for Windows to install the drivers.Rate this question:
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- 7.
A Windows 7 computer has several printers configured in the Control Panel Devices and Printers window. Which printer will the computer choose to be the first option for printing?
- A.
The software-based printer that is used to create XPS files
- B.
A manual selection, which is always needed
- C.
The printer that is set as the default printer
- D.
The software-based printer that is used to create PDF files
Correct Answer
C. The printer that is set as the default printerExplanation
The computer will choose the printer that is set as the default printer to be the first option for printing. This means that when the user initiates a print command, the computer will automatically select the default printer as the primary choice for printing without requiring any manual selection.Rate this question:
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- 8.
What are two methods to share a printer wirelessly? (Choose two.)
- A.
Infrared
- B.
Satellite
- C.
WiMax
- D.
IEEE 802.11 standards
- E.
Microwave
Correct Answer(s)
A. Infrared
D. IEEE 802.11 standardsExplanation
The two methods to share a printer wirelessly are infrared and IEEE 802.11 standards. Infrared technology allows for wireless communication by using infrared light waves. This method requires the printer and the device sending the print job to be in close proximity. IEEE 802.11 standards, commonly known as Wi-Fi, enable wireless communication over a local area network. This method allows for more flexibility as the printer and the device can be located in different areas within the network range.Rate this question:
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- 9.
A user discovers that an inkjet color printer is printing different colors from those that are shown on the screen. What can be done to solve this problem?
- A.
Replace the fuser.
- B.
Replace the drum.
- C.
Adjust the printer spool.
- D.
Calibrate the printer.
Correct Answer
D. Calibrate the printer.Explanation
Calibrating the printer can solve the problem of an inkjet color printer printing different colors from those shown on the screen. Calibration ensures that the printer's color settings are aligned with the colors displayed on the screen, resulting in accurate color reproduction. This process adjusts the printer's color profiles and settings to match the specific color requirements, improving color accuracy and consistency in the printed output. It is a common solution for resolving color discrepancies between the screen and the printed document.Rate this question:
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- 10.
The users on a LAN are reporting that computers respond slowly whenever high resolution photographs are being printed on the color laser printer. What would be the cause of this problem?
- A.
The printer is not configured for duplex printing.
- B.
The printer does not have enough memory to buffer an entire photograph.
- C.
The paper is not adequate for photograph printing.
- D.
The printer is not configured for the proper paper orientation.
Correct Answer
B. The printer does not have enough memory to buffer an entire photograph.Explanation
The correct answer is that the printer does not have enough memory to buffer an entire photograph. When high-resolution photographs are being printed, they require a large amount of memory to process and print the image. If the printer does not have enough memory, it will struggle to handle the data and may result in slow response times. This can cause the computers on the LAN to also slow down as they wait for the printer to complete its tasks.Rate this question:
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- 11.
What is a characteristic of global and per-document options in print settings?
- A.
It is not possible to configure per-document options.
- B.
Per-document options override global options.
- C.
Global options take precedence over per-document options.
- D.
It is not possible to configure global options.
Correct Answer
B. Per-document options override global options.Explanation
Per-document options override global options means that when printing a document, any specific settings chosen for that document will take priority over the general settings that have been set globally. This allows for more flexibility and customization when printing different documents with varying requirements.Rate this question:
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- 12.
What is true about the PostScript language?
- A.
It prints faster than other languages do.
- B.
It handles complex printing jobs.
- C.
It requires less printer memory than other languages require.
- D.
It allows the page to be rendered in the local workstation.
Correct Answer
B. It handles complex printing jobs.Explanation
The PostScript language is known for its ability to handle complex printing jobs. It is a page description language that allows for precise control over the layout and appearance of printed documents. PostScript is commonly used in professional printing environments where high-quality output and complex graphics are required. It is not specifically known for printing faster than other languages or requiring less printer memory. Additionally, while PostScript can be rendered on a local workstation, it is not the only language that allows for this.Rate this question:
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- 13.
What are two closed-ended questions that a technician could ask a user while trying to identify the problem with a printer? (Choose two.)
- A.
Can you print a test page on the printer?
- B.
What were you doing when the problem occurred?
- C.
What recent software or hardware changes have been made to your computer?
- D.
Is the printer powered on?
- E.
What error messages were displayed when the problem occurred?
Correct Answer(s)
A. Can you print a test page on the printer?
D. Is the printer powered on?Explanation
The technician could ask the user if they can print a test page on the printer to determine if the printer is functioning properly. Additionally, they could ask if the printer is powered on to ensure that it has power and is ready to print. These closed-ended questions provide specific information that can help the technician identify the problem with the printer.Rate this question:
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- 14.
After applying a solution to a printer problem, a technician restarts the printer and prints a test page. Which step of the troubleshooting process is the technician applying?
- A.
Documenting findings, actions, and outcomes
- B.
Testing a theory to determine the cause of the problem
- C.
Verifying the solution and system functionality
- D.
Identifying the problem
Correct Answer
C. Verifying the solution and system functionalityExplanation
The technician is applying the step of verifying the solution and system functionality. After applying a solution to a printer problem, the technician restarts the printer and prints a test page to ensure that the solution has resolved the issue and that the printer is functioning properly. This step is important to confirm that the problem has been resolved and that the system is working as expected.Rate this question:
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- 15.
A user notices that a job submitted to a printer is displayed in the print queue, but the printer is not printing the document. What is a probable cause of this problem?
- A.
An incorrect printer driver
- B.
The wrong paper type
- C.
A bad cable connection
- D.
A printer spooler not installed
Correct Answer
C. A bad cable connectionExplanation
A bad cable connection can be a probable cause of the problem because if the cable connecting the printer to the computer is faulty or not properly connected, the printer may not receive the print job signal, resulting in the document not being printed.Rate this question:
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- 16.
A technician recorded that a new fuser roller unit was installed in a laser printer to solve a printing problem. Which step in the troubleshooting process did the technician just perform?
- A.
Verifying the solution and system functionality
- B.
Testing a theory to determine the cause of the problem
- C.
Identifying the problem
- D.
Documenting findings, actions, and outcomes
Correct Answer
D. Documenting findings, actions, and outcomesExplanation
The technician just performed the step of documenting findings, actions, and outcomes. This is evident from the fact that the technician recorded the installation of a new fuser roller unit in the laser printer. By documenting this information, the technician is keeping a record of the action taken to solve the printing problem and the outcome of that action. This step is important for future reference and to track the progress of troubleshooting efforts.Rate this question:
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- 17.
Where would network printer sharing be configured in a Windows 7 environment?
- A.
Network and Sharing Center
- B.
Ease of Access Center
- C.
Devices and printers
- D.
Printers and Other Hardware
Correct Answer
A. Network and Sharing CenterExplanation
In a Windows 7 environment, network printer sharing would be configured in the Network and Sharing Center. This is because the Network and Sharing Center is the central location where users can manage and configure their network connections and settings. Within the Network and Sharing Center, users can access various options for sharing resources, including printers, with other devices on the network. Therefore, it is the appropriate location to configure network printer sharing in a Windows 7 environment.Rate this question:
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- 18.
What are two functions of a print server? (Choose two.)
- A.
Ensure that the connected client computers have up-to-date printer drivers
- B.
Store backups of documents sent to the printer
- C.
Provide uninterrupted power to the printer
- D.
Provide print resources to all connected client computers
- E.
Store print jobs in a queue until the printer is ready
Correct Answer(s)
D. Provide print resources to all connected client computers
E. Store print jobs in a queue until the printer is readyExplanation
A print server has two main functions: providing print resources to all connected client computers and storing print jobs in a queue until the printer is ready. By providing print resources, the print server allows all connected clients to access and use the printer efficiently. Storing print jobs in a queue ensures that multiple print jobs can be processed in an orderly manner, preventing any conflicts or delays in printing. This allows for a smoother printing experience and ensures that print jobs are not lost or overwritten.Rate this question:
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- 19.
Which action supports an effective printer preventive maintenance program?
- A.
Clean inkjet print heads when they stop working.
- B.
Replace laser printer toner at set predetermined time intervals.
- C.
Reset the printer page counters if available.
- D.
Disconnect the printer from the power source when it is not in use.
Correct Answer
C. Reset the printer page counters if available.Explanation
Resetting the printer page counters if available supports an effective printer preventive maintenance program. Page counters keep track of the number of pages printed, and resetting them allows for accurate monitoring of printer usage. By resetting the counters, it becomes easier to determine when maintenance tasks, such as cleaning or replacing parts, should be performed. This helps to prevent issues and prolong the lifespan of the printer.Rate this question:
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- 20.
Which two replacement parts are typically found in a laser printer maintenance kit? (Choose two.)
- A.
Pack of paper
- B.
Toner cartridge
- C.
Replacement print head
- D.
Transfer rollers
- E.
Fuser assembly
Correct Answer(s)
D. Transfer rollers
E. Fuser assemblyExplanation
A laser printer maintenance kit typically includes two replacement parts: transfer rollers and fuser assembly. Transfer rollers are responsible for transferring the toner from the cartridge onto the paper during the printing process. The fuser assembly is responsible for applying heat and pressure to bond the toner onto the paper. Both of these components are crucial for maintaining the printer's performance and ensuring high-quality prints.Rate this question:
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- 21.
How can the life of a thermal printer be extended?
- A.
Clean the inside of the printer with a vacuum cleaner with a HEPA filter.
- B.
Wipe the outside of the printer with a damp cloth.
- C.
Clean the heating element regularly with isopropyl alcohol.
- D.
Keep the paper dry in a low humidity environment.
Correct Answer
C. Clean the heating element regularly with isopropyl alcohol.Explanation
Cleaning the heating element regularly with isopropyl alcohol can extend the life of a thermal printer. The heating element is a crucial component of a thermal printer that is responsible for creating the heat necessary to produce the printed image. Over time, dust, debris, and ink residue can accumulate on the heating element, which can affect its performance and lead to malfunctions. Regularly cleaning the heating element with isopropyl alcohol helps remove these contaminants and ensures that the printer operates efficiently, thus prolonging its lifespan.Rate this question:
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- 22.
In laser printing, what is the name of the process of applying toner to the latent image on the drum?
- A.
Fusing
- B.
Developing
- C.
Charging
- D.
Transferring
Correct Answer
B. DevelopingExplanation
Developing is the correct answer because in laser printing, developing is the process of applying toner to the latent image on the drum. This process involves using a developer unit to attract and adhere the toner particles to the charged areas on the drum, creating a visible image that can be transferred and fused onto paper during subsequent steps in the printing process.Rate this question:
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Current Version
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Mar 21, 2023Quiz Edited by
ProProfs Editorial Team -
Jul 22, 2014Quiz Created by
John
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