IT Essentials V5 Chapter 9

22 Questions | Total Attempts: 406

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IT Essentials Quizzes & Trivia

Do you think you are an IT guru? The IT essentials V5 chapter 9 quiz below is what you need to confirm. If you believe you can, take it up and see how it goes. All the best and enjoy.


Questions and Answers
  • 1. 
    Which factor affects the speed of an inkjet printer?
    • A. 

      The desired quality of the image

    • B. 

      The cost of the inkjet cartridges

    • C. 

      The size of printer power supply

    • D. 

      The quality of the paper

  • 2. 
    What are two cables that are used to connect a computer to a printer? (Choose two.)
    • A. 

      FireWire

    • B. 

      HDMI

    • C. 

      Serial

    • D. 

      PS/2

    • E. 

      ESATA

  • 3. 
    What is a characteristic of thermal inkjet nozzles?
    • A. 

      Heat is applied to the ink reservoir of each nozzle.

    • B. 

      The vibration of the crystal controls the flow of ink.

    • C. 

      A charge is applied to the printhead.

    • D. 

      The heat creates a bubble of steam in the chamber.

  • 4. 
    What is the purpose of the Additional Drivers button in the Sharing tab of the Printer Properties?
    • A. 

      To add additional drivers for other operating systems

    • B. 

      To add additional drivers for duplex printing

    • C. 

      To add additional drivers for other printers connected to the computer

    • D. 

      To add additional drivers for other printers in the network

  • 5. 
    A small LAN uses a shared printer that is connected to a computer. None of the users can print but all of the users can access the shared resources on the computer to which the printer is locally connected. What is a possible cause of this?
    • A. 

      The cable that connects the printer to the PC is faulty.

    • B. 

      The printer needs a new ribbon.

    • C. 

      The printer has the wrong paper loaded.

    • D. 

      The printer spool is full.

  • 6. 
    How would a user install a new USB printer on a PC that is running Windows 7 Professional?
    • A. 

      Configure the BIOS to accept the specific model of printer in the USB port.

    • B. 

      Copy the printer driver to the System32 folder.

    • C. 

      Click Start > All programs > Control Panel > Printers and Faxes > right-click on the desired printer and choose Add.

    • D. 

      Connect the printer and power it on. Windows will detect the printer and install the needed drivers.

  • 7. 
    A Windows 7 computer has several printers configured in the Control Panel Devices and Printers window. Which printer will the computer choose to be the first option for printing?
    • A. 

      The software-based printer that is used to create XPS files

    • B. 

      A manual selection, which is always needed

    • C. 

      The printer that is set as the default printer

    • D. 

      The software-based printer that is used to create PDF files

  • 8. 
    What are two methods to share a printer wirelessly? (Choose two.)
    • A. 

      Infrared

    • B. 

      Satellite

    • C. 

      WiMax

    • D. 

      IEEE 802.11 standards

    • E. 

      Microwave

  • 9. 
    A user discovers that an inkjet color printer is printing different colors from those that are shown on the screen. What can be done to solve this problem?
    • A. 

      Replace the fuser.

    • B. 

      Replace the drum.

    • C. 

      Adjust the printer spool.

    • D. 

      Calibrate the printer.

  • 10. 
    The users on a LAN are reporting that computers respond slowly whenever high resolution photographs are being printed on the color laser printer. What would be the cause of this problem?
    • A. 

      The printer is not configured for duplex printing.

    • B. 

      The printer does not have enough memory to buffer an entire photograph.

    • C. 

      The paper is not adequate for photograph printing.

    • D. 

      The printer is not configured for the proper paper orientation.

  • 11. 
    What is a characteristic of global and per-document options in print settings?
    • A. 

      It is not possible to configure per-document options.

    • B. 

      Per-document options override global options.

    • C. 

      Global options take precedence over per-document options.

    • D. 

      It is not possible to configure global options.

  • 12. 
    What is true about the PostScript language?
    • A. 

      It prints faster than other languages do.

    • B. 

      It handles complex printing jobs.

    • C. 

      It requires less printer memory than other languages require.

    • D. 

      It allows the page to be rendered in the local workstation.

  • 13. 
    What are two closed-ended questions that a technician could ask a user while trying to identify the problem with a printer? (Choose two.)
    • A. 

      Can you print a test page on the printer?

    • B. 

      What were you doing when the problem occurred?

    • C. 

      What recent software or hardware changes have been made to your computer?

    • D. 

      Is the printer powered on?

    • E. 

      What error messages were displayed when the problem occurred?

  • 14. 
    After applying a solution to a printer problem, a technician restarts the printer and prints a test page. Which step of the troubleshooting process is the technician applying?
    • A. 

      Documenting findings, actions, and outcomes

    • B. 

      Testing a theory to determine the cause of the problem

    • C. 

      Verifying the solution and system functionality

    • D. 

      Identifying the problem

  • 15. 
    A user notices that a job submitted to a printer is displayed in the print queue, but the printer is not printing the document. What is a probable cause of this problem?
    • A. 

      An incorrect printer driver

    • B. 

      The wrong paper type

    • C. 

      A bad cable connection

    • D. 

      A printer spooler not installed

  • 16. 
    A technician recorded that a new fuser roller unit was installed in a laser printer to solve a printing problem. Which step in the troubleshooting process did the technician just perform?
    • A. 

      Verifying the solution and system functionality

    • B. 

      Testing a theory to determine the cause of the problem

    • C. 

      Identifying the problem

    • D. 

      Documenting findings, actions, and outcomes

  • 17. 
    Where would network printer sharing be configured in a Windows 7 environment?
    • A. 

      Network and Sharing Center

    • B. 

      Ease of Access Center

    • C. 

      Devices and printers

    • D. 

      Printers and Other Hardware

  • 18. 
    What are two functions of a print server? (Choose two.)
    • A. 

      Ensure that the connected client computers have up-to-date printer drivers

    • B. 

      Store backups of documents sent to the printer

    • C. 

      Provide uninterrupted power to the printer

    • D. 

      Provide print resources to all connected client computers

    • E. 

      Store print jobs in a queue until the printer is ready

  • 19. 
    Which action supports an effective printer preventive maintenance program?
    • A. 

      Clean inkjet print heads when they stop working.

    • B. 

      Replace laser printer toner at set predetermined time intervals.

    • C. 

      Reset the printer page counters if available.

    • D. 

      Disconnect the printer from the power source when it is not in use.

  • 20. 
    Which two replacement parts are typically found in a laser printer maintenance kit? (Choose two.)
    • A. 

      Pack of paper

    • B. 

      Toner cartridge

    • C. 

      Replacement print head

    • D. 

      Transfer rollers

    • E. 

      Fuser assembly

  • 21. 
    How can the life of a thermal printer be extended?
    • A. 

      Clean the inside of the printer with a vacuum cleaner with a HEPA filter.

    • B. 

      Wipe the outside of the printer with a damp cloth.

    • C. 

      Clean the heating element regularly with isopropyl alcohol.

    • D. 

      Keep the paper dry in a low humidity environment.

  • 22. 
    In laser printing, what is the name of the process of applying toner to the latent image on the drum?
    • A. 

      Fusing

    • B. 

      Developing

    • C. 

      Charging

    • D. 

      Transferring

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