Crim Ordering Compliance - Level 2

57 Questions

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Crime Quizzes & Trivia

This is a more advanced test that contains questions on many different ordering scenarios.


Questions and Answers
  • 1. 
    The FCRA puts in place procedures to guarantee that companies like GIS ensure that background check reports information are as accurate as possible.
    • A. 

      True

    • B. 

      False

  • 2. 
    FCRA document disposal requirements apply only to paper forms and not electronic forms.
    • A. 

      True

    • B. 

      False

  • 3. 
    The FCRA defines “End Users” as:
    • A. 

      Consumers

    • B. 

      Individuals or entities that buy consumer reports for business or employment purposes

    • C. 

      Entities that buy consumer information and resell it to CRA’s

  • 4. 
    “Investigative consumer reports” include which of the following types of information?
    • A. 

      Consumer’s character

    • B. 

      General reputation

    • C. 

      Personal characteristics

    • D. 

      Mode of living

    • E. 

      All of the above

  • 5. 
    • A. 

      Fred Can Run All day

    • B. 

      Fair Credit Reporting Act

    • C. 

      Federal Consumer Reporting Act

    • D. 

      Federal Credit Reporting Act

  • 6. 
    If statewide is requested but not available in the resident state and county crims were not requested, you should?
    • A. 

      Add the county product in Case Management and order the county search

    • B. 

      Proceed without the search

    • C. 

      Email your team leader or supervisor for further instruction

  • 7. 
    If both statewide and county are requested, and the state to be searched is New York you should?
    • A. 

      Order both the statewide and county

    • B. 

      Order the OCA only

    • C. 

      Order the statewide only

    • D. 

      Do not order either search

  • 8. 
    If the client requests a trace report, we automatically develop from it.
    • A. 

      True

    • B. 

      False

  • 9. 
    If employment and education are provided in the case, we automatically order crims to cover those addresses.
    • A. 

      True

    • B. 

      False

  • 10. 
    If employment and education are requested and the case is not assigned, how should you proceed?
    • A. 

      Reassign the case, but do not order crims because the reporter will handle

    • B. 

      Order the criminal searches and move on

    • C. 

      Order the criminal searches and reassign the case to the reporter specified in the Auto-assign section of the CIF

  • 11. 
    If autocrime ordered Schenectady County, NY and OCA, NY is developed, Schenectady County, NY should be removed.
    • A. 

      True

    • B. 

      False

  • 12. 
    When the CIF specifies to develop locations, you should order additional locations listed under AKA's on the Name & Address History, even if the CIF specifies not to develop names.
    • A. 

      True

    • B. 

      False

  • 13. 
    If the below names were displayed on the Name & Address/ Credit Report, which should be ordered? Provided name: Jose Sanchez
    • A. 

      Gonzales, Jose

    • B. 

      Smith, Rita

    • C. 

      Sanchez, Miguel

    • D. 

      Sanchez, Jo

    • E. 

      All should be developed

    • F. 

      Only A & C

  • 14. 
    • A. 

      Order statewide for the admitted crim and enter $$O in the Internal Case Notes

    • B. 

      Email the Account Manager to obtain the city/county

    • C. 

      Email Public Records to extend the search years

    • D. 

      Close the case & notate customer comments that no additional information is available

  • 15. 
    Statewide County is also referred to as the State Court search.
    • A. 

      True

    • B. 

      False

  • 16. 
    • A. 

      American Samoa

    • B. 

      Guam

    • C. 

      Puerto Rico

    • D. 

      The Virgin Islands

    • E. 

      Philippines

  • 17. 
    An example of a shortened name which we would not order, is Beth for Elizabeth.
    • A. 

      True

    • B. 

      False

  • 18. 
    An example of a nickname which we would order, is Steve for Stephen.
    • A. 

      True

    • B. 

      False

  • 19. 
    • A. 

      Admitted crim

    • B. 

      AM

    • C. 

      Initials/CO

    • D. 

      AKA

  • 20. 
    Using the GIS Statewide Criminal History Search Information, which of the following statewide searches require fingerprints to process?
    • A. 

      Maryland statewide repository

    • B. 

      Idaho statewide county

    • C. 

      New Mexico statewide repository

    • D. 

      West Virginia statewide repository

  • 21. 
    You are handling a case that has an international address and is assigned to a reporter. How should you proceed?
    • A. 

      Order the international search & email the International team and Client Relations

    • B. 

      Order domestic searches only

    • C. 

      Reassign the case to a Decrim and order the international search

    • D. 

      Review the CIF to see if international is approved or if you must email for permission to order

  • 22. 
    A “crim” is an abbreviation for a criminal search.
    • A. 

      True

    • B. 

      False

  • 23. 
    If autocrime orders an incorrect criminal search, you will add the correct jurisdiction and remove the incorrect jurisdiction from the case.
    • A. 

      True

    • B. 

      False

  • 24. 
    • A. 

      7

    • B. 

      5

    • C. 

      10

    • D. 

      Order back to the applicant's 18th birthday

  • 25. 
    If no “From” date is listed, which of the following would the default month be?
    • A. 

      January

    • B. 

      November

    • C. 

      Current month

    • D. 

      December

  • 26. 
    If the below names appeared on the Name & Address/ Credit Report, which should be developed? Provided name: Smith-Johnson, Mary
    • A. 

      Smith, Mary

    • B. 

      Angel, Mary

    • C. 

      Mary, Johnson

    • D. 

      Johnson, Mary Angel

    • E. 

      Smith Johnson, Mary A

    • F. 

      Johnson-Smith, Mary

  • 27. 
    When statewide is requested and the applicant lives in Canada, order CPIC
    • A. 

      True

    • B. 

      False

  • 28. 
    If the client enters the applicant’s name incorrectly, you should correct the spelling in both case management and Watson.
    • A. 

      True

    • B. 

      False

  • 29. 
    The expectation for a Crim Ordering associate is to?
    • A. 

      Complete assigned tab each DOW report

    • B. 

      Order 65 crims per hour

    • C. 

      Order 30 crims per hour

    • D. 

      Not important as long as I’m working

  • 30. 
    Caps do not include Kwikscreen validations unless the CIF specifies.
    • A. 

      True

    • B. 

      False

  • 31. 
    The following jurisdictions are considered international:
    • A. 

      American Samoa

    • B. 

      Puerto Rico

    • C. 

      Hawaii

    • D. 

      Italy

  • 32. 
    You should not develop names that spell a different recognizable first name or appear more than once on the trace.
    • A. 

      True

    • B. 

      False

  • 33. 
    • A. 

      Date

    • B. 

      Your initials

    • C. 

      The account manager’s name

    • D. 

      Your department

  • 34. 
    Always order both statewide, NY and OCA, NY when statewide & county are requested.
    • A. 

      True

    • B. 

      False

  • 35. 
    If a Name and Address History is requested, you will automatically develop from it.
    • A. 

      True

    • B. 

      False

  • 36. 
    When the admitted crim date is provided as 01/01/1900, how should you proceed?
    • A. 

      Email the Account Manager to verify the date

    • B. 

      Email the Account Manager for permission to extend search years

    • C. 

      Email Public Records to extend search years

    • D. 

      Order a 7 year search

  • 37. 
    If the CIF specifies to order statewide where no special forms or fingerprints are required, which statewide searches below could you order?
    • A. 

      California statewide county

    • B. 

      Utah statewide repository

    • C. 

      Hawaii statewide county

    • D. 

      Wyoming statewide repository

  • 38. 
    When the CIF specifies to develop names, you should always develop shortened versions of the provided name.
    • A. 

      True

    • B. 

      False

  • 39. 
    It is my responsibility to maintain effective communication with my team in order to ensure completion of the workload.
    • A. 

      True

    • B. 

      False

  • 40. 
    GIS currently offers which of the following products to major corporations nationwide?
    • A. 

      Criminal history searches

    • B. 

      Credit Reports

    • C. 

      Non-Profit volunteer screenings

    • D. 

      Employment Verifications

  • 41. 
    It is SOP to automatically split hyphenated names.
    • A. 

      True

    • B. 

      False

  • 42. 
    If the date provided for the admitted crim is  greater than 15 years, who should you email?
    • A. 

      Public Records Supervisors

    • B. 

      Your Supervisor

    • C. 

      Reporting Services

    • D. 

      Account Manager

  • 43. 
    If a name listed on the trace is an obvious misspelling but appears more than 3 times, you should develop it.
    • A. 

      True

    • B. 

      False

  • 44. 
    If the CIF does not specify, how should you handle Canadian Searches?
    • A. 

      Order a provincial search

    • B. 

      Order a CPIC search

    • C. 

      Order an international search

    • D. 

      Order according to the products requested

  • 45. 
    We do not order crims to cover PO Box addresses.
    • A. 

      True

    • B. 

      False

  • 46. 
    A Kwikscreen validation is a crim search ordered by the Kwikscreen department to validate a possible criminal record.
    • A. 

      True

    • B. 

      False

  • 47. 
    If the CIF does not contain an international section, we do not process international searches.
    • A. 

      True

    • B. 

      False

  • 48. 
    Names are developed when the CIF specifies to develop names and the Name & Address History displays a different, recognizable spelling of the provided name.
    • A. 

      True

    • B. 

      False

  • 49. 
    The State Police search is the same as the Statewide Repository.
    • A. 

      True

    • B. 

      False

  • 50. 
    The Name and Address History is also referred to as a Trace Report.
    • A. 

      True

    • B. 

      False

  • 51. 
    According to SOP, if the admitted crim date is not provided, how should you proceed?
    • A. 

      Email the Account Manager to obtain the date of the offense

    • B. 

      Email Public Records to extend search years

    • C. 

      Do NOT order the admitted crim

    • D. 

      Order the location for 7 years in Watson

  • 52. 
    Saint Louis, MO and Saint Louis City, MO are always ordered together even when the CIF specifies cap of one search
    • A. 

      True

    • B. 

      False

  • 53. 
    If there are no dates on the Name & Address History, the location and/or name should be developed.
    • A. 

      True

    • B. 

      False

  • 54. 
    If the CIF does not specify, Kwikscreen validations are always included in the Cap.
    • A. 

      True

    • B. 

      False

  • 55. 
    If the CIF indicates to order federal searches but does not specify traditional or national federal, we always order the traditional federal.
    • A. 

      True

    • B. 

      False

  • 56. 
    • A. 

      Order the MA statewide search

    • B. 

      Check to see if fingerprints are required

    • C. 

      Check the CIF to see if statewide is available

    • D. 

      Check the MA statewide approved client list

  • 57. 
    • A. 

      Case number and applicant name

    • B. 

      Case number and Cust ID

    • C. 

      Applicant name and Cust ID

    • D. 

      Cust ID and Customer name