Crim Ordering Compliance - Level 2
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The FCRA puts in place procedures to guarantee that companies like GIS ensure that background check reports information are as accurate as possible.
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True
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False
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About This Quiz
This is a more advanced test that contains questions on many different ordering scenarios.
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- 2.
FCRA document disposal requirements apply only to paper forms and not electronic forms.
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True
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False
Correct Answer
A. FalseExplanation
The statement is false because FCRA (Fair Credit Reporting Act) document disposal requirements apply to both paper forms and electronic forms. The FCRA requires that any consumer information, whether it is in paper or electronic form, be disposed of properly to prevent unauthorized access or misuse. This includes shredding or securely deleting electronic files to ensure that sensitive information is not accessible to unauthorized individuals.Rate this question:
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- 3.
A “crim” is an abbreviation for a criminal search.
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True
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False
Correct Answer
A. TrueExplanation
The statement is true because "crim" is commonly used as an abbreviation for criminal search. This abbreviation is often used in legal and law enforcement contexts to refer to conducting a search or investigation into someone's criminal background or history. Therefore, it is correct to say that "crim" is an abbreviation for a criminal search.Rate this question:
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- 4.
What is the default search years if none are specified in the CIF?
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7
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5
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10
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Order back to the applicant's 18th birthday
Correct Answer
A. 7Explanation
The default search years in the CIF is 7.Rate this question:
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- 5.
The following jurisdictions are considered international:
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American Samoa
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Puerto Rico
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Hawaii
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Italy
Correct Answer
A. Italy -
- 6.
Which of the following is not SOP to enter into Holmes Customer Comments?
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Date
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Your initials
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The account manager’s name
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Your department
Correct Answer
A. The account manager’s nameExplanation
The account manager's name is not SOP to enter into Holmes Customer Comments. The SOP (Standard Operating Procedure) for entering customer comments would typically include the date, the employee's initials, and the employee's department. The account manager's name may not be necessary or relevant for recording customer comments in the system.Rate this question:
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- 7.
It is my responsibility to maintain effective communication with my team in order to ensure completion of the workload.
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True
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False
Correct Answer
A. TrueExplanation
The statement suggests that the individual acknowledges their responsibility to maintain effective communication with their team. This is important because effective communication helps in coordinating and collaborating with team members, ensuring that everyone is on the same page and working towards completing the workload efficiently. By accepting this responsibility, the individual demonstrates their commitment to ensuring the successful completion of the workload through effective communication.Rate this question:
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- 8.
If the date provided for the admitted crim is greater than 15 years, who should you email?
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Public Records Supervisors
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Your Supervisor
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Reporting Services
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Account Manager
Correct Answer
A. Account ManagerExplanation
If the date provided for the admitted crime is greater than 15 years, you should email the Account Manager. This suggests that the Account Manager is responsible for handling cases that are older than 15 years, possibly related to managing accounts or records that are no longer active or relevant. The other options, such as Public Records Supervisors, Your Supervisor, and Reporting Services, do not specifically indicate that they would be the appropriate contact for cases that exceed the 15-year timeframe.Rate this question:
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- 9.
A Kwikscreen validation is a crim search ordered by the Kwikscreen department to validate a possible criminal record.
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True
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False
Correct Answer
A. TrueExplanation
A Kwikscreen validation is a process conducted by the Kwikscreen department to verify if an individual has a criminal record. This suggests that the statement is true, as it accurately describes the purpose of a Kwikscreen validation.Rate this question:
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- 10.
“Investigative consumer reports” include which of the following types of information?
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Consumer’s character
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General reputation
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Personal characteristics
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Mode of living
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All of the above
Correct Answer
A. All of the aboveExplanation
Investigative consumer reports include all of the mentioned types of information. These reports provide detailed information about a consumer's character, general reputation, personal characteristics, and mode of living. This comprehensive information is gathered through various sources and is used by businesses and organizations to make informed decisions about credit, employment, insurance, and other related matters.Rate this question:
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- 11.
Always order both statewide, NY and OCA, NY when statewide & county are requested.
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True
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False
Correct Answer
A. FalseExplanation
The statement is false because when statewide and county are requested, it is not necessary to always order both statewide, NY and OCA, NY.Rate this question:
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- 12.
When the CIF specifies to develop names, you should always develop shortened versions of the provided name.
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True
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False
Correct Answer
A. FalseExplanation
When the CIF specifies to develop names, it does not necessarily mean that you should always develop shortened versions of the provided name. The instruction to develop names can include various possibilities such as creating acronyms, generating alternative versions, or even expanding the name. Therefore, the statement that you should always develop shortened versions of the provided name is incorrect.Rate this question:
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- 13.
The Name and Address History is also referred to as a Trace Report.
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True
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False
Correct Answer
A. TrueExplanation
The statement is true because the Name and Address History is indeed commonly known as a Trace Report. This report provides a comprehensive record of an individual's past names and addresses, which can be useful for various purposes such as background checks, identity verification, or locating individuals. It helps to trace an individual's history and track their movements over time.Rate this question:
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- 14.
If the CIF indicates to order federal searches but does not specify traditional or national federal, we always order the traditional federal.
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True
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False
Correct Answer
A. TrueExplanation
If the CIF (Criminal Information File) does not specify whether to order traditional or national federal searches, the correct approach is to always order the traditional federal search. This means that if there is any ambiguity or lack of clarity in the instructions, it is safer to default to the traditional federal search rather than the national federal search.Rate this question:
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- 15.
When emailing for additional information what should the email subject line contain?
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Case number and applicant name
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Case number and Cust ID
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Applicant name and Cust ID
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Cust ID and Customer name
Correct Answer
A. Case number and Cust IDExplanation
The email subject line should contain the case number and customer ID. This ensures that the recipient can easily identify the purpose of the email and quickly locate the relevant information. Including both the case number and customer ID helps to avoid any confusion or mix-up in communication, making it easier for the recipient to provide the requested additional information.Rate this question:
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- 16.
The FCRA defines “End Users” as:
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Consumers
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Individuals or entities that buy consumer reports for business or employment purposes
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Entities that buy consumer information and resell it to CRA’s
Correct Answer
A. Individuals or entities that buy consumer reports for business or employment purposesExplanation
The FCRA defines "End Users" as individuals or entities that purchase consumer reports for business or employment purposes. This means that these individuals or entities are buying these reports to make decisions related to their business operations or hiring processes. They are not buying consumer information to resell it to CRA's (Consumer Reporting Agencies) or for any other purpose not directly related to business or employment.Rate this question:
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- 17.
Which of the following is considered an international search?
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American Samoa
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Guam
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Puerto Rico
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The Virgin Islands
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Philippines
Correct Answer
A. PhilippinesExplanation
The Philippines is considered an international search because it is a separate country from the United States. American Samoa, Guam, Puerto Rico, and the Virgin Islands are all territories or dependencies of the United States, but the Philippines is an independent nation. Therefore, searching for information about the Philippines would fall under the category of an international search.Rate this question:
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- 18.
The State Police search is the same as the Statewide Repository.
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True
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False
Correct Answer
A. TrueExplanation
The statement is true because the State Police search and the Statewide Repository refer to the same thing. Both terms are used interchangeably to describe the database or system maintained by the State Police that contains records and information related to criminal activities and individuals. Therefore, it can be concluded that the State Police search is indeed the same as the Statewide Repository.Rate this question:
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- 19.
According to SOP, if the admitted crim date is not provided, how should you proceed?
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Email the Account Manager to obtain the date of the offense
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Email Public Records to extend search years
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Do NOT order the admitted crim
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Order the location for 7 years in Watson
Correct Answer
A. Order the location for 7 years in WatsonExplanation
If the admitted crime date is not provided according to SOP, the correct procedure is to order the location for 7 years in Watson. This means that instead of relying on the specific date of the offense, the location history for the past 7 years should be obtained and analyzed. This allows for a comprehensive understanding of the individual's movements and activities over a significant period of time, which can be useful in determining any potential criminal behavior or patterns.Rate this question:
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- 20.
Statewide County is also referred to as the State Court search.
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True
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False
Correct Answer
A. TrueExplanation
Statewide County is a term used to describe a search that covers all counties within a specific state. It is also commonly referred to as a State Court search because it involves searching for records and information related to court cases at the state level. Therefore, the statement that Statewide County is also referred to as the State Court search is true.Rate this question:
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- 21.
If employment and education are provided in the case, we automatically order crims to cover those addresses.
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True
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False
Correct Answer
A. FalseExplanation
This statement is false because providing employment and education in a case does not automatically result in ordering criminals to cover those addresses. The statement implies a direct correlation between the provision of employment and education and the ordering of criminals, which is not necessarily true. The decision to order criminals to cover certain addresses would depend on various factors and would be determined on a case-by-case basis.Rate this question:
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- 22.
When the CIF specifies to develop locations, you should order additional locations listed under AKA's on the Name & Address History, even if the CIF specifies not to develop names.
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True
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False
Correct Answer
A. TrueExplanation
When the CIF (Customer Information File) specifies to develop locations, it means that additional locations listed under AKA's (Also Known As) on the Name & Address History should be ordered, even if the CIF specifies not to develop names. This suggests that while the CIF may not require the development of names, it does require the development of locations. Therefore, the answer is true.Rate this question:
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- 23.
You should not develop names that spell a different recognizable first name or appear more than once on the trace.
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True
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False
Correct Answer
A. FalseExplanation
This statement is false. When developing names, it is not necessary to avoid spelling a different recognizable first name or having names appear more than once on the trace. There may be situations where it is perfectly acceptable or even necessary to have names that spell different recognizable first names or appear multiple times on the trace. The statement is too restrictive and does not reflect the reality of naming conventions.Rate this question:
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- 24.
Names are developed when the CIF specifies to develop names and the Name & Address History displays a different, recognizable spelling of the provided name.
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True
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False
Correct Answer
A. TrueExplanation
When the CIF (Customer Information File) specifies to develop names and the Name & Address History displays a different, recognizable spelling of the provided name, then names are developed. This means that if the CIF requires the development of names and there is a variation in the spelling of the provided name that is still recognizable, it will be considered as a developed name. Therefore, the statement "Names are developed when the CIF specifies to develop names and the Name & Address History displays a different, recognizable spelling of the provided name" is true.Rate this question:
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- 25.
If there are no dates on the Name & Address History, the location and/or name should be developed.
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True
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False
Correct Answer
A. FalseExplanation
The statement suggests that if there are no dates on the Name & Address History, the location and/or name should be developed. However, the correct answer is False, indicating that this statement is incorrect. Therefore, it implies that there is no need to develop the location and/or name if there are no dates mentioned in the Name & Address History.Rate this question:
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- 26.
You are handling a case that has an international address and is assigned to a reporter. How should you proceed?
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Order the international search & email the International team and Client Relations
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Order domestic searches only
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Reassign the case to a Decrim and order the international search
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Review the CIF to see if international is approved or if you must email for permission to order
Correct Answer
A. Order domestic searches onlyExplanation
Based on the given information, the correct answer is to order domestic searches only. This is because the case has an international address and is assigned to a reporter. Therefore, it is necessary to focus on conducting searches within the domestic jurisdiction rather than international searches.Rate this question:
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- 27.
If a name listed on the trace is an obvious misspelling but appears more than 3 times, you should develop it.
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True
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False
Correct Answer
A. TrueExplanation
If a name listed on the trace is an obvious misspelling but appears more than 3 times, it should be developed. This means that even though the name is misspelled, if it is consistently misspelled throughout the trace and appears frequently, it should still be investigated further. This is because it could potentially be a valid name with a common misspelling, and developing it could lead to valuable information or connections. Therefore, the correct answer is true.Rate this question:
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- 28.
If the CIF does not specify, how should you handle Canadian Searches?
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Order a provincial search
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Order a CPIC search
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Order an international search
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Order according to the products requested
Correct Answer
A. Order a provincial searchExplanation
If the CIF (Client Information Form) does not specify, the best approach would be to order a provincial search. This is because a provincial search would provide information specific to the province in Canada where the search is being conducted. Since there is no indication of any other specific requirements or products requested, a provincial search would be the most appropriate option in this scenario.Rate this question:
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- 29.
When county and statewide are requested and the admitted crim only provides the state of the crime, you should?
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Order statewide for the admitted crim and enter $$O in the Internal Case Notes
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Email the Account Manager to obtain the city/county
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Email Public Records to extend the search years
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Close the case & notate customer comments that no additional information is available
Correct Answer
A. Email the Account Manager to obtain the city/countyExplanation
In this situation, when the admitted crime only provides the state of the crime but county and statewide information is requested, the appropriate action would be to email the Account Manager to obtain the city/county. This is because the Account Manager would have access to the necessary information or be able to direct the investigator to the appropriate resources to obtain the city/county details.Rate this question:
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- 30.
An example of a nickname which we would order, is Steve for Stephen.
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True
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False
Correct Answer
A. TrueExplanation
The statement is true because a nickname is a shortened or alternate name that is used instead of a person's given name. In this case, "Steve" is a common nickname for the name "Stephen". When we order a nickname, it means that we choose to use or refer to someone by their nickname instead of their full name.Rate this question:
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- 31.
What does FCRA stand for?
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Fred Can Run All day
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Fair Credit Reporting Act
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Federal Consumer Reporting Act
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Federal Credit Reporting Act
Correct Answer
A. Fair Credit Reporting ActExplanation
The correct answer is Fair Credit Reporting Act. The FCRA is a federal law that regulates the collection, dissemination, and use of consumer credit information. It sets guidelines for credit reporting agencies and protects consumers by ensuring the accuracy and privacy of their credit information.Rate this question:
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- 32.
If autocrime orders an incorrect criminal search, you will add the correct jurisdiction and remove the incorrect jurisdiction from the case.
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True
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False
Correct Answer
A. FalseExplanation
The statement is false because if autocrime orders an incorrect criminal search, you should not add the correct jurisdiction and remove the incorrect jurisdiction from the case. Instead, you should inform autocrime about the mistake and request them to provide the correct information for the criminal search.Rate this question:
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- 33.
Caps do not include Kwikscreen validations unless the CIF specifies.
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True
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False
Correct Answer
A. TrueExplanation
Caps do not include Kwikscreen validations unless the CIF specifies. This means that unless the CIF (Customer Information File) specifically mentions Kwikscreen validations, caps do not include them. Therefore, the statement "Caps do not include Kwikscreen validations unless the CIF specifies" is true.Rate this question:
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- 34.
It is SOP to automatically split hyphenated names.
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True
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False
Correct Answer
A. FalseExplanation
The statement is false because it is not standard operating procedure (SOP) to automatically split hyphenated names. Hyphenated names are typically treated as a single entity and should not be automatically split into separate names.Rate this question:
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- 35.
When statewide is requested & the applicant lives, or has lived in Massachusetts, which should you do first?
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Order the MA statewide search
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Check to see if fingerprints are required
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Check the CIF to see if statewide is available
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Check the MA statewide approved client list
Correct Answer
A. Check the MA statewide approved client listExplanation
Before conducting a statewide search in Massachusetts, it is important to check the MA statewide approved client list. This list will provide information on whether the applicant is eligible for a statewide search and if they are authorized to access the statewide database. By checking this list first, it ensures that the search is conducted within the legal boundaries and only for authorized individuals.Rate this question:
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- 36.
If the below names were displayed on the Name & Address/ Credit Report, which should be ordered? Provided name: Jose Sanchez
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Gonzales, Jose
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Smith, Rita
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Sanchez, Miguel
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Sanchez, Jo
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All should be developed
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Only A & C
Correct Answer
A. Only A & CExplanation
The correct answer is "Only A & C." This means that only the names "Gonzales, Jose" and "Sanchez, Miguel" should be ordered. The reason for this is that the provided name is "Jose Sanchez," and the names "Gonzales, Jose" and "Sanchez, Miguel" match this name in some way. The other names, "Smith, Rita" and "Sanchez, Jo," do not match the provided name and therefore should not be ordered.Rate this question:
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- 37.
If the client enters the applicant’s name incorrectly, you should correct the spelling in both case management and Watson.
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True
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False
Correct Answer
A. FalseExplanation
The statement is false because if the client enters the applicant's name incorrectly, it is not the responsibility of the case management and Watson to correct the spelling. The client should be responsible for entering the correct information, and any errors should be corrected by the client themselves.Rate this question:
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- 38.
If the client requests a trace report, we automatically develop from it.
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True
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False
Correct Answer
A. FalseExplanation
The statement suggests that if the client requests a trace report, the development is automatically done. However, the correct answer is False. This means that the development is not automatically done when the client requests a trace report. There may be additional steps or processes involved in developing the trace report, and it is not an automatic or immediate action.Rate this question:
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- 39.
The expectation for a Crim Ordering associate is to?
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Complete assigned tab each DOW report
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Order 65 crims per hour
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Order 30 crims per hour
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Not important as long as I’m working
Correct Answer
A. Order 65 crims per hourExplanation
The expectation for a Crim Ordering associate is to order 65 crims per hour. This suggests that there is a specific productivity target set for this role, and meeting this target is important for the job. It implies that there is a need for efficiency and speed in completing the orders, indicating that the associate should be able to work quickly and accurately to meet the required volume of orders within the given time frame.Rate this question:
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- 40.
If a Name and Address History is requested, you will automatically develop from it.
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True
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False
Correct Answer
A. FalseExplanation
If a Name and Address History is requested, it does not automatically develop from it. This means that there is no automatic process or system in place to generate a Name and Address History when it is requested. Instead, it would require manual effort or a separate action to develop the Name and Address History.Rate this question:
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- 41.
If the CIF specifies to order statewide where no special forms or fingerprints are required, which statewide searches below could you order?
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California statewide county
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Utah statewide repository
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Hawaii statewide county
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Wyoming statewide repository
Correct Answer
A. Hawaii statewide countyExplanation
You can order the Hawaii statewide county search because the CIF specifies that no special forms or fingerprints are required and it is a statewide search.Rate this question:
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- 42.
We do not order crims to cover PO Box addresses.
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True
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False
Correct Answer
A. FalseExplanation
The statement suggests that criminals are not instructed to use PO Box addresses when ordering something. This implies that criminals may use other methods or addresses for their orders. Therefore, the answer is False, indicating that the statement is not true.Rate this question:
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- 43.
If the CIF does not specify, Kwikscreen validations are always included in the Cap.
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True
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False
Correct Answer
A. FalseExplanation
The statement is false because if the CIF (Contract Information File) does not specify, Kwikscreen validations are not always included in the Cap. This means that the inclusion of Kwikscreen validations in the Cap depends on the specifications mentioned in the CIF.Rate this question:
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- 44.
If the CIF does not contain an international section, we do not process international searches.
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True
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False
Correct Answer
A. FalseExplanation
The statement is saying that if the CIF (Customer Information File) does not have an international section, then international searches are not processed. The correct answer is False because this statement is incorrect. The presence or absence of an international section in the CIF does not determine whether international searches are processed or not.Rate this question:
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- 45.
An example of a shortened name which we would not order, is Beth for Elizabeth.
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True
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False
Correct Answer
A. FalseExplanation
This statement is false because it contradicts the given information. The statement says that "An example of a shortened name which we would not order is Beth for Elizabeth," implying that we would not order the name Beth as a shortened version of Elizabeth. However, this is incorrect as Beth is a common and accepted nickname for Elizabeth, and many people do order it as a shortened name.Rate this question:
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- 46.
If employment and education are requested and the case is not assigned, how should you proceed?
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Reassign the case, but do not order crims because the reporter will handle
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Order the criminal searches and move on
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Order the criminal searches and reassign the case to the reporter specified in the Auto-assign section of the CIF
Correct Answer
A. Order the criminal searches and reassign the case to the reporter specified in the Auto-assign section of the CIFExplanation
If employment and education are requested and the case is not assigned, the correct course of action is to order the criminal searches and reassign the case to the reporter specified in the Auto-assign section of the CIF. This means that the necessary criminal background checks should be conducted, and then the case should be reassigned to the designated reporter who will handle the employment and education aspects of the investigation.Rate this question:
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- 47.
If autocrime ordered Schenectady County, NY and OCA, NY is developed, Schenectady County, NY should be removed.
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True
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False
Correct Answer
A. FalseExplanation
The statement suggests that if autocrime ordered Schenectady County, NY and OCA, NY is developed, then Schenectady County, NY should be removed. The correct answer is False because there is no clear connection or explanation provided to support the claim that Schenectady County, NY should be removed in this scenario. Without further context or reasoning, it is not possible to determine why Schenectady County, NY should be removed.Rate this question:
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- 48.
If both statewide and county are requested, and the state to be searched is New York you should?
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Order both the statewide and county
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Order the OCA only
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Order the statewide only
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Do not order either search
Correct Answer
A. Order the OCA onlyExplanation
If both statewide and county searches are requested and the state to be searched is New York, ordering the OCA only would be the correct choice. The OCA (Office of Court Administration) search is specific to New York and provides comprehensive information about court cases in the state. Since the question mentions that both statewide and county searches are requested, ordering the OCA search would cover the statewide search requirement as well. Ordering the statewide search separately would be redundant in this case.Rate this question:
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- 49.
When the admitted crim date is provided as 01/01/1900, how should you proceed?
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Email the Account Manager to verify the date
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Email the Account Manager for permission to extend search years
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Email Public Records to extend search years
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Order a 7 year search
Correct Answer
A. Order a 7 year searchExplanation
When the admitted crim date is provided as 01/01/1900, ordering a 7 year search would be the appropriate course of action. This is because searching for criminal records for the past 7 years is a standard practice and would cover a significant period of time. The other options, such as emailing the Account Manager or Public Records, or seeking permission to extend search years, may not be necessary or relevant in this case.Rate this question:
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Quiz Review Timeline (Updated): Mar 22, 2023 +
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Current Version
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Mar 22, 2023Quiz Edited by
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Jan 20, 2014Quiz Created by
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