Trivia Quiz On Multi-segment Trip And Travel System Administration!

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| By CSReadiness
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CSReadiness
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Quizzes Created: 67 | Total Attempts: 11,433
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  • 1/15 Questions

    The hold feature will guarantee the price of the flight even if the user go back to it to complete the purchase after 2 days.

    • True
    • False
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About This Quiz

Welcome to the Trivia Quiz on Multi-segment Trip and Travel System Administration! It is perfect for those of your in the tourism and travel industry willing to offer the most to their clients. Do you think that you know enough to get a high score, or should you get a refresher course? Take the quiz and base your answer on the results.

Trivia Quiz On Multi-segment Trip And Travel System Administration! - Quiz

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  • 2. 

    What would be the best option for the traveler if they decided not to travel anymore but they just booked the flight today?

    • To make a change for the date they prefer

    • To Void the ticket (if turned on for the site)

    • To just leave it there and don't show up for the flight

    • To transfer the ticket to someone else

    Correct Answer
    A. To Void the ticket (if turned on for the site)
    Explanation
    If the traveler has decided not to travel anymore but has already booked the flight today, the best option would be to void the ticket if that option is available on the website. Voiding the ticket would cancel the booking and ensure that the traveler is not charged for the flight.

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  • 3. 

    Cancelling and rebooking again is

    • Void

    • Duplicate detection

    • Churning

    • Ticket change

    Correct Answer
    A. Churning
    Explanation
    Churning refers to the practice of repeatedly cancelling and rebooking a ticket in order to take advantage of lower fares or other benefits. This can be done intentionally by individuals or by travel agencies to maximize their profits. By continuously cancelling and rebooking, they may be able to secure a better deal or earn more rewards. However, airlines and travel providers often have measures in place to detect and prevent churning, as it can be seen as an abuse of the system.

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  • 4. 

    Trip Sharing is copying the same trip from another user within the same configuration.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    Trip Sharing is not the act of copying the same trip from another user within the same configuration. Therefore, the statement is false.

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  • 5. 

    If the "Show Comments to Agent text box" is turned on for a site, in what page does it appear during the booking process?

  • 6. 

    An Admin called asking you why he is not able to find an option to book multi-city in their site, what would you advise?

  • 7. 

    In what page does the "Hold" button option appears to the user during the booking process?

  • 8. 

    In your own words, what is void?

  • 9. 

    What is the setting that displays the Search by Price and Schedule in the Travel Wizard page?

  • 10. 

    A user called asking why he did not receive an email for the trip that he cancelled thru Concur. What could be the reason why?

  • 11. 

    Please give atleast 1 reason on what is causing the Orphan or Unfinish trip.

  • 12. 

    Please list the difference between the settings "Show refundable ticket checkbox" and "Default refundable ticket checkbox to "On"

  • 13. 

    Please define the meaning of Post-ticketing flight changes.

  • 14. 

    How does the Air search option appear in the Travel Wizard page?

  • 15. 

    In your own words, what is Multi-segment trip?

Quiz Review Timeline (Updated): Mar 20, 2023 +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 20, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Nov 19, 2014
    Quiz Created by
    CSReadiness
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