Trivia Quiz On Multi-segment Trip And Travel System Administration!

15 Questions | By CSReadiness | Updated: Mar 20, 2022 | Attempts: 78

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Trivia Quiz On Multi-segment Trip And Travel System Administration! - Quiz

Welcome to the Trivia Quiz on Multi-segment Trip and Travel System Administration! It is perfect for those of your in the tourism and travel industry willing to offer the most to their clients. Do you think that you know enough to get a high score, or should you get a refresher course? Take the quiz and base your answer on the results.

Questions and Answers

1.

If the "Show Comments to Agent text box" is turned on for a site, in what page does it appear during the booking process?
2.

An Admin called asking you why he is not able to find an option to book multi-city in their site, what would you advise?
3.

In what page does the "Hold" button option appears to the user during the booking process?
4.

In your own words, what is void?
5.

What is the setting that displays the Search by Price and Schedule in the Travel Wizard page?
6.

A user called asking why he did not receive an email for the trip that he cancelled thru Concur. What could be the reason why?
7.

Please give atleast 1 reason on what is causing the Orphan or Unfinish trip.
8.

Please list the difference between the settings "Show refundable ticket checkbox" and "Default refundable ticket checkbox to "On"
9.

Please define the meaning of Post-ticketing flight changes.
10.

How does the Air search option appear in the Travel Wizard page?
11.

In your own words, what is Multi-segment trip?
12.

The hold feature will guarantee the price of the flight even if the user go back to it to complete the purchase after 2 days.
- A.
  
  True
- B.
  
  False
13.

Cancelling and rebooking again is
- A.
  
  Void
- B.
  
  Duplicate detection
- C.
  
  Churning
- D.
  
  Ticket change
14.

Trip Sharing is copying the same trip from another user within the same configuration.
- A.
  
  True
- B.
  
  False
15.

What would be the best option for the traveler if they decided not to travel anymore but they just booked the flight today?
- A.
  
  To make a change for the date they prefer
- B.
  
  To Void the ticket (if turned on for the site)
- C.
  
  To just leave it there and don't show up for the flight
- D.
  
  To transfer the ticket to someone else