1.
(201) What distinguishes you as a professional vehicle operator/dispatcher from a driver?
Correct Answer
A. Customer service.
Explanation
As a professional vehicle operator/dispatcher, customer service is what sets you apart from just being a driver. While driving abilities and organizational skills are important, customer service is crucial in this role. As a professional, you are expected to provide excellent service to customers, ensuring their needs are met and addressing any concerns or issues they may have. This includes being courteous, helpful, and attentive to their needs. Neat appearance is also important, but it is not the main factor that distinguishes you as a professional in this role.
2.
(201) In customer relations, you should always maintain what type of attitude?
Correct Answer
D. How may I help you?
Explanation
In customer relations, it is important to maintain a helpful and positive attitude. By asking "How may I help you?", the person is showing a willingness to assist the customer and meet their needs. This attitude helps to create a positive customer experience and build rapport with the customer.
3.
(201) Who reviews vehicle operation and dispatch customer feedback questionnaires?
Correct Answer
A. VOM/VOS.
Explanation
The Vehicle Operation Manager (VOM) and Vehicle Operation Supervisor (VOS) are responsible for reviewing vehicle operation and dispatch customer feedback questionnaires. They are in charge of ensuring that vehicles are operated efficiently and safely, and they use customer feedback to make improvements to the vehicle operation process.
4.
(202) Who approves a customer’s request to exceed the base permissible operating distance?
Correct Answer
A. VOM/VOS.
Explanation
The VOM (Vehicle Operations Manager) and VOS (Vehicle Operations Superintendent) are responsible for approving a customer's request to exceed the base permissible operating distance. They have the authority to assess the situation, evaluate the risks, and make a decision based on their knowledge and experience in vehicle operations. The VOM and VOS work together to ensure that the customer's request aligns with safety regulations and guidelines, ultimately granting permission if they deem it appropriate.
5.
(202) If an automated dispatch system is not available, what AF Form is used to document customer’s request?
Correct Answer
B. 868, Request for Motor Vehicle Service.
Explanation
The correct answer is 868, Request for Motor Vehicle Service. This form is used to document a customer's request for motor vehicle service when an automated dispatch system is not available.
6.
(202) When do you not annotate the number of passengers on the AF Form 868?
Correct Answer
D. UDI requests.
Explanation
The AF Form 868 is used to document the number of passengers on an aircraft for various purposes. However, when it comes to UDI (Unmanned Aerial System Direct Interface) requests, there are no passengers involved as UDI refers to unmanned aircraft systems. Therefore, there is no need to annotate the number of passengers on the AF Form 868 for UDI requests.
7.
(202) What determines the vehicle size when transporting passengers?
Correct Answer
D. Number of passengers and amount of cargo.
Explanation
The size of the vehicle when transporting passengers is determined by the number of passengers and the amount of cargo. This means that the vehicle needs to be able to accommodate both the passengers and their luggage comfortably. The number of passengers alone may not be enough to determine the size of the vehicle, as the amount of luggage also needs to be taken into consideration. Similarly, the length of the trip may not have a direct impact on the size of the vehicle, as it primarily depends on the number of passengers and the amount of cargo that needs to be transported.
8.
(202) What AF Form must you check before issuing vehicle keys to an operator?
Correct Answer
D. 2293, US Air Force Motor Vehicle Operator Identification Card.
Explanation
Before issuing vehicle keys to an operator, you must check the AF Form 2293, US Air Force Motor Vehicle Operator Identification Card. This form serves as the official identification card for Air Force motor vehicle operators and verifies that the individual is authorized to operate a motor vehicle. Checking this form ensures that only authorized personnel are given access to the vehicle keys, promoting safety and security within the Air Force.
9.
(202) When the operator has ended his or her run, the dispatcher will document this on what AF Form?
Correct Answer
B. 868, Request for Motor Vehicle Service, or Automated Dispatch Module.
Explanation
The correct answer is 868, Request for Motor Vehicle Service, or Automated Dispatch Module. This form is used by the dispatcher to document the end of the operator's run. It is used to request motor vehicle services or to document the automated dispatch module.
10.
(203) Who must submit approval to use a vehicle being loaned out for more than 72 hours of use from vehicle operations?
Correct Answer
D. Vehicle control officer.
Explanation
The Vehicle Control Officer must submit approval to use a vehicle being loaned out for more than 72 hours of use from vehicle operations. This indicates that the Vehicle Control Officer is responsible for granting permission for extended use of loaned vehicles, ensuring proper oversight and control of the vehicle's usage.
11.
(203) What AF Form must be checked to ensure a customer is qualified to operate a 10K forklift?
Correct Answer
B. 2293, US Air Force Motor Vehicle Operator Identification Card.
Explanation
The correct answer is 2293, US Air Force Motor Vehicle Operator Identification Card. This form must be checked to ensure that a customer is qualified to operate a 10K forklift.
12.
(204) How often should vehicle dispatch maps be reviewed for currency?
Correct Answer
A. Periodically.
Explanation
Vehicle dispatch maps should be reviewed periodically to ensure that they are up to date and accurate. This allows for any changes in road conditions, construction, or other factors that may affect the efficiency and safety of dispatching vehicles to be taken into account. Reviewing the maps on a regular basis helps to ensure that the dispatching process remains efficient and effective.
13.
(204) What type of map uses contour lines to indicate the height and shape of the terrain?
Correct Answer
B. Military.
Explanation
A military map uses contour lines to indicate the height and shape of the terrain. This type of map is specifically designed for military purposes, such as planning and executing military operations. Contour lines help military personnel understand the topography of an area, including the elevation changes, slopes, and landforms. This information is crucial for navigation, determining suitable positions for troops and equipment, and identifying potential obstacles or advantageous terrain features.
14.
(204) What type of map is the easiest to use for showing an operator any location on the base?
Correct Answer
A. Grid.
Explanation
A grid map is the easiest to use for showing an operator any location on the base because it divides the area into a grid system, with each square having a unique identifier. This allows for precise and accurate communication of specific locations by referencing the grid coordinates. Strip, military, and flight line maps may be useful for other purposes, but they do not provide the same level of ease and accuracy in pinpointing specific locations on a base as a grid map does.
15.
(204) What AFMAN is used to find clear instructions for plotting coordinates on military maps?
Correct Answer
A. 24–306, Manual for the Wheeled Vehicle Driver.
Explanation
The correct answer is 24–306, Manual for the Wheeled Vehicle Driver. This manual provides clear instructions for plotting coordinates on military maps. It is specifically designed for wheeled vehicle drivers, but it contains the necessary information for plotting coordinates accurately.
16.
(204) What is the conversion of 100 kilometers to miles?
Correct Answer
C. 62 miles.
Explanation
The conversion of 100 kilometers to miles is 62 miles. This can be calculated by multiplying the number of kilometers by the conversion factor of 0.621371, which represents the number of miles in one kilometer. Therefore, 100 kilometers multiplied by 0.621371 equals 62 miles.
17.
(205) What is the most direct method to provide information to your operators?
Correct Answer
B. Briefing.
Explanation
The most direct method to provide information to operators is through a briefing. A briefing allows for direct communication and interaction between the person providing the information and the operators. It provides an opportunity for clarification, questions, and immediate feedback. Memos, log books, and post messages are not as direct as a briefing and may not allow for the same level of interaction and immediate response.
18.
(205) What type of daily log book can be used for investigation?
Correct Answer
D. Log of events.
Explanation
A log of events is a type of daily log book that can be used for investigation purposes. This log book is used to record and document all significant events that occur during a specific time period. It provides a chronological record of events, which can be useful for investigators in analyzing and understanding the sequence of events that took place. This type of log book helps in maintaining a detailed and accurate account of incidents, actions, and observations, making it an essential tool for investigations.
19.
(205) Who is your best source of information on road conditions?
Correct Answer
C. Vehicle operators.
Explanation
Vehicle operators are the best source of information on road conditions because they are directly experiencing and navigating the roads. They can provide real-time information on traffic, accidents, road closures, and other relevant details. State police may have some information, but they may not have the same level of detailed and up-to-date knowledge as vehicle operators. Base operation and command post may have access to certain information, but they may not have the firsthand experience and immediate awareness of the current road conditions that vehicle operators possess.
20.
(206) What type of form is shaped like a credit card and is used to obtain services and repairs on military installations?
Correct Answer
D. AF Form 1252 and 1252A, Serv-o-Plate.
21.
(206) Dispatch operations turns US Government Fleet Services Card receipts into what section?
Correct Answer
D. Vehicle management and analysis.
Explanation
The correct answer is Vehicle management and analysis. Dispatch operations is responsible for turning US Government Fleet Services Card receipts into the section that handles vehicle management and analysis. This section is in charge of overseeing and analyzing the data related to vehicle usage and performance, as well as managing the fleet of vehicles efficiently.
22.
(206) What Air Force Instruction gives guidance and instructions for completing the AF Form 15?
Correct Answer
B. 23–202, Buying Petroleum Products, and Other Supplies and Services Off-Station.
23.
(207) What are emergency checklists developed for?
Correct Answer
C. Natural disasters.
Explanation
Emergency checklists are developed to provide a systematic and organized approach to dealing with natural disasters. These checklists outline the necessary steps and actions to be taken in order to ensure the safety and well-being of individuals during such events. They cover a range of scenarios, including evacuations, emergency communication protocols, and first aid procedures. By following these checklists, individuals and organizations can effectively respond to natural disasters and minimize the potential damage and loss of life.
24.
(208) What period of time should the semiannual vehicle operations services analyses cover?
Correct Answer
C. 7 days.
Explanation
The semiannual vehicle operations services analyses should cover a period of 7 days. This duration allows for a comprehensive assessment of the vehicle operations services over a sufficient amount of time to identify any patterns or trends. A shorter period may not provide enough data for an accurate analysis, while a longer period may be unnecessarily time-consuming and may not capture recent changes or developments in the operations. Therefore, a 7-day period strikes a balance between obtaining enough data for a meaningful analysis and ensuring efficiency.
25.
(208) What is the US Air Force standard response time for taxi service?
Correct Answer
C. 10 minutes.
Explanation
The US Air Force standard response time for taxi service is 10 minutes.
26.
(209) What does the data on the operations supervision monthly workload justify?
Correct Answer
C. Manpower.
Explanation
The data on the operations supervision monthly workload justifies the need for manpower. This means that the data provides evidence or support for the requirement of additional staff or personnel in the operations supervision department. The workload data likely shows that the current number of staff is insufficient to handle the workload effectively, and therefore more manpower is needed to ensure efficient operations.
27.
(210) Protocol support is the responsibility of
Correct Answer
D. Dispatch operations.
Explanation
Protocol support refers to the coordination and management of official events and activities, ensuring that proper etiquette and procedures are followed. Fleet management is responsible for the maintenance and operation of a company's vehicles. Dignitary support involves providing assistance and services to important individuals. Protocol operations specifically focus on organizing and executing protocol-related tasks. However, dispatch operations involve the coordination and scheduling of resources, such as vehicles and personnel, to ensure efficient and timely delivery of goods or services. Therefore, dispatch operations are the most relevant and appropriate responsibility for protocol support.
28.
(210) Which is an appropriate instance for you to speak while taking a protocol run?
Correct Answer
C. When asking for instructions or when asked a question.
Explanation
This answer is correct because speaking during a protocol run is appropriate when you need to ask for instructions or when you are asked a question. This ensures clear communication and allows for the necessary information to be exchanged during the protocol run.
29.
(210) Which action demonstrates “casing” an insignia plate?
Correct Answer
C. Covering the plate on the front of a vehicle.
Explanation
Covering the plate on the front of a vehicle demonstrates "casing" an insignia plate. "Casing" refers to the act of covering or concealing the insignia plate, typically done for protection or ceremonial purposes. In this case, covering the plate on the front of a vehicle would be an example of casing the insignia plate.
30.
(210) Where should a dignitary sit when you are transporting only one?
Correct Answer
D. In the rear seat, to the right of the operator.
Explanation
A dignitary should sit in the rear seat, to the right of the operator when you are transporting only one. This seating arrangement allows the dignitary to have a clear view of the surroundings and provides easy access to the operator if any communication or assistance is required. Placing the dignitary in the rear seat also ensures their safety and privacy during the transportation.
31.
(211) What is the most important responsibility for the NCOIC of dispatch support?
Correct Answer
D. Ensure the work schedule is accomplished.
Explanation
The most important responsibility for the NCOIC of dispatch support is to ensure that the work schedule is accomplished. This means that they are responsible for coordinating and managing the daily tasks and assignments of the dispatch support team to ensure that all work is completed within the designated time frame. This is crucial for maintaining efficient operations and ensuring that all tasks are completed in a timely manner.
32.
(211) What is the function of equipment support?
Correct Answer
A. Ensure adequate equipment and supplies are available.
Explanation
The function of equipment support is to ensure that there is enough equipment and supplies available. This means that the equipment support team is responsible for monitoring inventory levels, ordering new equipment and supplies when necessary, and making sure that everything is readily accessible for use. This is important to ensure that operations can run smoothly and efficiently without any delays or disruptions due to a lack of equipment or supplies.
33.
(212) Which do you inspect using an AF Form 1800?
Correct Answer
C. Bus and staff cars.
Explanation
The AF Form 1800 is used to inspect and document the condition of vehicles. Among the options given, the correct answer is "Bus and staff cars" because these are the specific types of vehicles that would be inspected using this form.
34.
(212) Which inspection guide and trouble report is used to checkout MHE?
Correct Answer
B. AF Form 1810.
Explanation
AF Form 1810 is the correct answer because it is the inspection guide and trouble report specifically used to checkout Material Handling Equipment (MHE). This form provides a standardized checklist and reporting system to ensure that MHE is in proper working order and to identify any issues or malfunctions that need to be addressed. It is important to use the correct form for this purpose to ensure the safety and efficiency of MHE operations.
35.
(212) Which period indicates how often the AF Form 1800 requires you to enter the appropriate tire pressure?
Correct Answer
C. Monthly.
Explanation
The correct answer is Monthly. The AF Form 1800 requires you to enter the appropriate tire pressure on a monthly basis. This indicates that you should check and record the tire pressure once every month.
36.
(213) Which date illustrates the correct method for entering the date on page one of the AF Form
1800?
Correct Answer
B. DEC 1999.
Explanation
The correct method for entering the date on page one of the AF Form 1800 is to use the abbreviated month followed by the four-digit year. In this case, DEC represents December and 1999 represents the year.
37.
(213) Which period indicates how often the AF Form 1800 requires you to inspect a vehicle whether it is used or not?
Correct Answer
B. Weekly.
Explanation
The correct answer is Weekly. The AF Form 1800 requires you to inspect a vehicle on a weekly basis, regardless of whether it is being used or not. This regular inspection helps ensure that the vehicle is in proper working condition and any potential issues can be identified and addressed promptly.
38.
(214) Which annotation illustrates the correct method for entering the date on page one of the AF Form 1800 Permanent Waiver Card?
Correct Answer
D. Indefinite.
Explanation
The correct answer is "Indefinite." This is because the AF Form 1800 Permanent Waiver Card does not require a specific date to be entered on page one. Instead, the "Indefinite" annotation indicates that the waiver being granted has no expiration date.
39.
(214) Who determines if vehicle discrepancies can be added to the vehicle’s Permanent Waiver
Card?
Correct Answer
D. Vehicle maintenance personnel.
Explanation
Vehicle maintenance personnel are responsible for determining if vehicle discrepancies can be added to the vehicle's Permanent Waiver Card. They have the expertise and knowledge to assess the nature and severity of the discrepancies and make a decision on whether they can be added to the card. Wing safety personnel may provide input and guidance, but the final decision rests with the vehicle maintenance personnel. The vehicle control officer may also be involved in the process, but their role is primarily to oversee the overall vehicle operations and ensure compliance with regulations.
40.
(215) Which title illustrates inspections a vehicle operator/dispatcher must complete?
Correct Answer
C. Before Operation, During Operation, and After Operation Inspections.
Explanation
The correct answer is "Before Operation, During Operation, and After Operation Inspections." This title accurately reflects the inspections that a vehicle operator/dispatcher must complete. It includes inspections that need to be done before the operation, during the operation, and after the operation of the vehicle. This comprehensive approach ensures that the vehicle is in proper working condition and minimizes the risk of any issues during operation.
41.
(215) Which measurement is the minimum tread depth for general-purpose vehicles?
Correct Answer
C. 2/32 inch.
Explanation
The minimum tread depth for general-purpose vehicles is 2/32 inch. Tread depth refers to the depth of the grooves in the tire's tread pattern. It is important to have sufficient tread depth for proper traction and grip on the road, especially in wet or slippery conditions. A tread depth of 2/32 inch is the legal minimum requirement in many jurisdictions to ensure adequate safety and performance of the vehicle's tires.
42.
(216) Which type of maintenance is defined as being performed by vehicle technicians and mechanics using diagnostic equipment at a fixed repair facility?
Correct Answer
D. Intermediate maintenance.
Explanation
Intermediate maintenance is the correct answer because it refers to maintenance tasks that are carried out by trained vehicle technicians and mechanics using diagnostic equipment at a fixed repair facility. This type of maintenance is more complex and requires specialized knowledge and tools, making it different from operator maintenance, which is performed by the vehicle operator, and mobile maintenance, which is performed on-site or in the field. Field expedient repair is not the correct answer as it typically refers to temporary or improvised repairs made in emergency situations.
43.
(216) After accepting a vehicle back from vehicle maintenance, who do you return the vehicle keys and appropriate forms back to?
Correct Answer
C. Dispatch operations.
Explanation
After accepting a vehicle back from vehicle maintenance, the keys and appropriate forms should be returned to Dispatch operations. Dispatch operations is responsible for managing the allocation and deployment of vehicles, so it makes sense that they would be the ones to receive the keys and forms in order to update their records and ensure that the vehicle is available for use again.
44.
(217) Which element is the most important in vehicle accident reporting?
Correct Answer
C. Conduct at the scene.
Explanation
Conduct at the scene is the most important element in vehicle accident reporting because it involves the actions and behavior of individuals involved in the accident. This includes providing assistance to injured parties, exchanging information with other drivers, and cooperating with law enforcement. Proper conduct at the scene ensures that accurate and timely information is gathered, which is crucial for insurance claims, legal proceedings, and overall road safety. Public policy, operator liability, and reporting procedures are also important factors, but they are dependent on the conduct at the scene to be effective.
45.
(217) Which law enforcement authorities must be contacted if you have a vehicle accident off- base, overseas?
Correct Answer
A. Civil authorities and US military authorities only
Explanation
If you have a vehicle accident off-base, overseas, you must contact both civil authorities and US military authorities. This is because civil authorities have jurisdiction over the area where the accident occurred and can provide assistance with legal matters and insurance claims. US military authorities must also be contacted as they have jurisdiction over military personnel and vehicles, and can provide support and guidance specific to the military context.
46.
(217) Which people are you able to admit fault, concerning your vehicle accident?
Correct Answer
A. Investigating officials, after getting legal advice.
Explanation
When it comes to admitting fault concerning a vehicle accident, it is advisable to consult with legal professionals before making any statements. Investigating officials have the expertise and knowledge to determine the cause of the accident, and seeking legal advice ensures that you understand your rights and responsibilities before admitting fault. It is important to gather all the necessary information and consult with professionals before making any admissions.
47.
(218) Which vehicle operations personnel must be notified if you are involved in an accident?
Correct Answer
D. Your VOM/VOS, VCO and commander.
Explanation
When involved in an accident, it is important to notify the appropriate personnel. In this case, the correct answer is "Your VOM/VOS, VCO, and commander." This means that you should inform your Vehicle Operations Manager/Supervisor, Vehicle Control Officer, and your commander. These individuals need to be notified so that they can take the necessary actions, such as reporting the accident, providing guidance, and initiating any required investigations or follow-up procedures. Notifying only your supervisor and vehicle control officer, or only your vehicle control officer and commander, would not be sufficient in ensuring that all necessary parties are informed.
48.
(218) Which accident forms must you complete?
Correct Answer
C. DD Form 518 and SF 91 only.
Explanation
You must complete DD Form 518 and SF 91 only. The other options either include AF Form 1315 or do not include SF 91, which are not the correct forms that need to be completed.
49.
(218) Which action must you take after completing a DD Form 518 after you have been in a non- government vehicle accident?
Correct Answer
D. Give the form to the other party involved in the accident.
Explanation
After completing a DD Form 518 after being in a non-government vehicle accident, it is necessary to give the form to the other party involved in the accident. This is important because the form contains essential information about the accident, such as details of the parties involved, vehicle information, and a description of the incident. Providing the form to the other party ensures that they have access to this information for their records and any necessary insurance claims or legal proceedings.
50.
(218) When can you leave the scene of the accident?
Correct Answer
D. When the law enforcement officials release you.
Explanation
When involved in an accident, you can only leave the scene once law enforcement officials release you. This is because they need to gather information, assess the situation, and ensure that all necessary procedures have been followed. Leaving the scene without their permission may be considered a violation of the law and could lead to legal consequences. Therefore, it is important to wait for the law enforcement officials to release you before leaving the accident scene.