2009 Core Competencies (Annual)

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2009 Core Competencies (Annual) - Quiz


Medical staffng pre-employment exam


Questions and Answers
  • 1. 

    It is never acceptable to chemically or physically restrain an elder for purposes of discipline or convenience.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
  • 2. 

    Why is spousal abuse not a legally reportable offense?

    • A.

      Spousal victimization is not state-regulated due to the complications involved in domestic situations

    • B.

      A spouse who is not otherwise incapacitated is able to leave the situation

    • C.

      An abused spouse is not vulnerable in any way

    Correct Answer
    B. A spouse who is not otherwise incapacitated is able to leave the situation
  • 3. 

    Abuse can be physical, mental or verbal.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
  • 4. 

    Advance directives are documents which state a patient's choices concerning:

    • A.

      Medical treatment

    • B.

      Financial decisions

    • C.

      Legal matters

    Correct Answer
    A. Medical treatment
  • 5. 

    Can a patient refuse care?

    • A.

      Yes

    • B.

      No

    Correct Answer
    A. Yes
    Explanation
    A patient has the right to refuse medical care or treatment. This is based on the principle of patient autonomy, which allows individuals to make decisions about their own healthcare. It is important to respect a patient's decision even if it goes against medical advice, as long as they are mentally competent to make informed choices.

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  • 6. 

    Because elders fear loneliness, they usually enjoy depending on others for assistance.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
  • 7. 

    Once school-aged children know what is expected of them, they strive for praise.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    When school-aged children are aware of the expectations set for them, they tend to work hard and seek approval or praise. This is because they want to meet the expectations and receive recognition for their efforts. Knowing what is expected of them provides them with a sense of direction and motivates them to perform well in order to receive positive feedback. Therefore, it can be concluded that school-aged children strive for praise when they know what is expected of them.

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  • 8. 

    80% of job injuries are ______________ injuries.

    • A.

      Neck

    • B.

      Shoulder

    • C.

      Back

    Correct Answer
    C. Back
    Explanation
    The correct answer is "Back" because the question states that 80% of job injuries are back injuries. This means that a significant majority of injuries that occur in the workplace are related to the back, indicating that it is a common area of injury in job-related accidents.

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  • 9. 

    When lifting a patient, you should:

    • A.

      Stand upright with your knees locked

    • B.

      Keep your feet close together

    • C.

      Bend at your hips and knees

    Correct Answer
    C. Bend at your hips and knees
    Explanation
    When lifting a patient, it is important to bend at your hips and knees. This position allows for a better distribution of weight and reduces strain on your back. Standing upright with your knees locked can lead to an increased risk of injury, as it puts excessive pressure on your lower back. Keeping your feet close together may also compromise your balance and stability while lifting. Therefore, bending at your hips and knees is the correct and safest way to lift a patient.

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  • 10. 

    The care plan is just a nursing responsibility.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    The statement "The care plan is just a nursing responsibility" is incorrect. A care plan is not solely the responsibility of nurses. It is a collaborative effort that involves the entire healthcare team, including doctors, nurses, therapists, and other healthcare professionals. The care plan outlines the specific interventions and goals for a patient's care, and it is developed based on the input and expertise of all team members. Therefore, the correct answer is false.

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  • 11. 

    The plan of care focuses on actions which are designed to solve or minimize:

    • A.

      Chronic condition

    • B.

      Existing problems

    • C.

      Possible problems

    Correct Answer
    B. Existing problems
    Explanation
    The plan of care is designed to address and resolve any existing problems that a person may have. This means that the plan will provide actions and strategies to alleviate or minimize the impact of these problems. It is important to focus on existing problems to ensure that the person's health and well-being are improved and maintained. By identifying and addressing these existing problems, the plan of care can help to improve the person's overall quality of life and prevent further complications.

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  • 12. 

    A complaint is a verbal issue or concern about patient care or access to care issues.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    A complaint is a form of expressing dissatisfaction or concern regarding patient care or issues related to access to care. It is a verbal expression that allows patients to voice their problems or grievances regarding the quality of care they have received or any difficulties they have faced in accessing healthcare services. Therefore, the statement that a complaint is a verbal issue or concern about patient care or access to care issues is true.

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  • 13. 

    When is a complaint or grievance considered resolved?

    • A.

      After 24 hours

    • B.

      When any action is taken

    • C.

      When the complainant/grievant is satisfied with the action taken

    • D.

      When the health care provider apologizes

    Correct Answer
    C. When the complainant/grievant is satisfied with the action taken
    Explanation
    A complaint or grievance is considered resolved when the complainant or grievant is satisfied with the action taken. This means that the issue raised has been addressed to the satisfaction of the person who made the complaint or filed the grievance. It does not necessarily depend on a specific time frame, whether an action has been taken, or whether an apology has been given. The ultimate goal is to ensure that the complainant or grievant feels that their concerns have been adequately addressed and resolved.

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  • 14. 

    If you know a patient does not have insurance, you can charge their supplies to another patient's bill that does have insurance.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    The statement is false because it is unethical and illegal to charge one patient's supplies to another patient's bill. Each patient should be responsible for their own charges and it is not appropriate to transfer the cost of one patient's supplies onto another patient's bill. Additionally, insurance companies require accurate billing and charging supplies to the wrong patient's bill can lead to issues with reimbursement and potential legal consequences.

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  • 15. 

    If you do not agree with a patient's belief and know that it might harm them, what should you do?

    • A.

      Respect their beliefs

    • B.

      Tell them that what they believe is bad for them

    • C.

      Refuse to take care of them since they are so different from you

    Correct Answer
    A. Respect their beliefs
    Explanation
    Respecting a patient's beliefs is important as it promotes patient autonomy and fosters a trusting relationship between the healthcare provider and the patient. Even if the healthcare provider disagrees with the patient's belief and recognizes potential harm, it is crucial to approach the situation with empathy and understanding. Engaging in open and non-judgmental communication can help the provider understand the patient's perspective better and explore alternative options that align with the patient's beliefs while minimizing potential harm. Refusing to care for the patient based on differences or forcefully telling them their belief is bad can damage the therapeutic relationship and hinder effective healthcare delivery.

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  • 16. 

    It is important to understand how a person interacts with their family when taking care of them.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    Understanding how a person interacts with their family is crucial when taking care of them because family dynamics and relationships greatly influence a person's well-being and overall health. By understanding their family dynamics, caregivers can provide more personalized and effective care, taking into account the support system, communication patterns, and potential conflicts within the family. This knowledge allows caregivers to create a more nurturing and supportive environment, promoting better outcomes for the person being cared for.

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  • 17. 

    Malfunctioning equipment should be removed from use immediately and labeled with a description of what is wrong with it.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    When equipment malfunctions, it poses a risk to the safety and efficiency of operations. Therefore, it is necessary to remove malfunctioning equipment from use immediately. By doing so, potential accidents or further damage can be prevented. Additionally, labeling the equipment with a description of what is wrong with it helps to communicate the issue to others who may come into contact with the equipment, ensuring that it is not mistakenly used or causing harm.

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  • 18. 

    The underlying core value of the Americans with Disabilities Act is based on the principle of:

    • A.

      Veracity

    • B.

      Justice

    • C.

      Respect for others

    • D.

      Autonomy

    Correct Answer
    C. Respect for others
    Explanation
    The correct answer is Respect for others. The Americans with Disabilities Act is based on the principle of respecting the rights and dignity of individuals with disabilities. It aims to ensure that they have equal opportunities and access to public facilities, employment, transportation, and other aspects of society. By promoting respect for others, the Act seeks to eliminate discrimination and create a more inclusive society for people with disabilities.

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  • 19. 

    Ethics are based on personal values and beliefs that guide the decision-making process.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    Ethics refer to a set of principles or values that individuals use to determine what is right or wrong in their decision-making process. These principles are often influenced by personal values and beliefs. Therefore, it is true that ethics are based on personal values and beliefs and play a crucial role in guiding the decision-making process.

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  • 20. 

    Which of the following is a contributing factor to a fall?

    • A.

      Bed Rails

    • B.

      Restraints

    • C.

      Brakes

    • D.

      All of the above

    Correct Answer
    D. All of the above
    Explanation
    All of the options listed (bed rails, restraints, and brakes) can contribute to a fall. Bed rails can be a hazard if they are not properly secured or if they are not used correctly. Restraints, such as belts or straps, can also increase the risk of falls if they are not used appropriately or if they restrict the person's movement too much. Brakes on equipment, such as wheelchairs or beds, that are not functioning properly or not used can also lead to falls. Therefore, all of these factors can contribute to a fall.

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  • 21. 

    When leaving a patient's room you should make sure the bed is in low position, call bell is draped over the oxygen flowmeter and the wheels on the bed are locked.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    The statement is incorrect. When leaving a patient's room, it is important to ensure that the bed is in a safe and comfortable position for the patient, the call bell is within reach, and the wheels on the bed are locked. However, there is no mention of the oxygen flowmeter in the question. Therefore, the correct answer is False.

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  • 22. 

    You may use and dispense patient information to anyone that calls and inquires about the patient's condition.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
  • 23. 

    pHI only covers written documents.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
  • 24. 

    Control of infection involves breaking the chain of infection. What 3 links in the infection chain must be present in order for an infection to occur?

    • A.

      Infectious agent, moist conditions, means of transmission

    • B.

      Dirty conditions, susceptible host, prolonged exposure

    • C.

      An infectious person, intimate contact, prolonged exposure

    • D.

      Infectious agent, means of transmission, susceptible host

    Correct Answer
    D. Infectious agent, means of transmission, susceptible host
  • 25. 

    If a patient is in isolation, housekeeping should not clean their room.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
  • 26. 

    If a patient has C. Diff, the best source to wash your hands with is:

    • A.

      Alcohol-Based Soap

    • B.

      Soap and Water

    Correct Answer
    B. Soap and Water
  • 27. 

    You should always treat all body fluids as if they are infectious and avoid direct skin contact with them.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    It is important to treat all body fluids as if they are infectious because they may contain harmful pathogens such as viruses or bacteria. By avoiding direct skin contact with these fluids, you can minimize the risk of transmission and protect yourself from potential infections. Therefore, the statement is true.

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  • 28. 

    Experts insist that the all-time #1 method for preventing the spread of infection is:

    • A.

      Proper use of personal protective equipment

    • B.

      Sterilization

    • C.

      Use of standard precautions

    • D.

      Proper hand hygiene

    Correct Answer
    D. Proper hand hygiene
    Explanation
    Proper hand hygiene is considered the all-time #1 method for preventing the spread of infection. This is because our hands come into contact with various surfaces and objects throughout the day, which can harbor harmful bacteria and viruses. By practicing proper hand hygiene, such as washing hands with soap and water or using hand sanitizers, we can effectively remove these pathogens from our hands and reduce the risk of transmission. Personal protective equipment, sterilization, and standard precautions are also important in infection control, but hand hygiene remains the most crucial preventive measure.

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  • 29. 

    Symptoms of latex allergy can be:

    • A.

      Rash, hives or itching

    • B.

      Itchy runny eyes and sneezing

    • C.

      Difficulty breathing and wheezing

    • D.

      All of the above

    Correct Answer
    D. All of the above
    Explanation
    The symptoms of latex allergy can include rash, hives, itching, itchy runny eyes, sneezing, difficulty breathing, and wheezing. Therefore, the correct answer is "All of the above."

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  • 30. 

    How do you know if a product contains latex?

    • A.

      Test to see if it is stretchy like a balloon

    • B.

      Read the product label

    • C.

      Ask your charge nurse

    Correct Answer
    B. Read the product label
    Explanation
    The correct answer is to read the product label. By reading the product label, you can find information about the ingredients and materials used in the product, including whether it contains latex or not. This is a reliable and accurate way to determine if a product contains latex.

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  • 31. 

    Standards of Care are established by:

    • A.

      State Boards of Clinical Disciplines

    • B.

      Professional Organizations

    • C.

      Policies and Procedures

    • D.

      All of the Above

    Correct Answer
    D. All of the Above
    Explanation
    Standards of Care are established by State Boards of Clinical Disciplines, Professional Organizations, and Policies and Procedures. State Boards of Clinical Disciplines set standards to ensure that healthcare professionals adhere to a certain level of care and practice within their specific state. Professional Organizations, such as medical associations, also establish standards to guide the practice of their members. Additionally, healthcare facilities develop their own Policies and Procedures to outline the expected standards of care within their organization. Therefore, all of these entities contribute to the establishment of Standards of Care.

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  • 32. 

    An example of negligence is:

    • A.

      Leaving a patient on a bed pan for an extended period of time

    • B.

      Giving a patient too much medication that results in the patient being ventilated

    • C.

      Transferring a patient to another floor without O2 when it was ordered and the patient dies

    Correct Answer
    A. Leaving a patient on a bed pan for an extended period of time
  • 33. 

    It's okay to break off the third prong to get a plug to fit into an outlet.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
  • 34. 

    Wash your hands before and after handling any potentially hazardous material.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
  • 35. 

    A patient's right to treatment or services includes the right to:

    • A.

      Keep the patient at a treatment facility even if the facility cannot provide care the patient needs/requests

    • B.

      Be transferred to another organization if the treating facility cannot provide care the patient needs/requests

    • C.

      Demand cable TV while hospitalized

    • D.

      Eat only foods from fast food restaurants

    Correct Answer
    B. Be transferred to another organization if the treating facility cannot provide care the patient needs/requests
  • 36. 

    Which of the following activities would NOT maintain the patient's dignity?

    • A.

      Taking the patient's vital signs in an area removed from the direct hearing and vision of other patients

    • B.

      Exposing part of the patient's body during transfer

    • C.

      Closing bedside curtains when examining a patient

    • D.

      Speaking in quiet tones when obtaining information from a patient

    Correct Answer
    B. Exposing part of the patient's body during transfer
  • 37. 

    The purpose of the patient safety plan is to:

    • A.

      Improve patient safety and reduce risk

    • B.

      Outline disciplinary actions taken if errors are made

    • C.

      Develop an environment of blame

    Correct Answer
    A. Improve patient safety and reduce risk
  • 38. 

    Who is required to report errors?

    • A.

      Only managers

    • B.

      Only physicians

    • C.

      Only staff involved in the incident

    • D.

      All members of the team

    Correct Answer
    D. All members of the team
  • 39. 

    Restraints can cause the patient's level of anxiety and confusion to increase.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
  • 40. 

    Side rails can be considered a form of restraint.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    Side rails can be considered a form of restraint because they are used to prevent patients or individuals from falling out of bed or off a platform. They act as a physical barrier that limits their movement and freedom, thereby restricting their ability to get out of bed or move around freely. While side rails are primarily used for safety purposes, they can also unintentionally restrict a person's autonomy and independence, making them a form of restraint.

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  • 41. 

    An incident can involve patients, employees, physicians, visitors or contractors.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    The statement is true because an incident can involve any of the mentioned individuals - patients, employees, physicians, visitors, or contractors. Incidents can refer to a wide range of situations, such as accidents, errors, conflicts, or any other unexpected events that may occur within a healthcare setting. Therefore, it is important to be prepared to handle incidents involving any of these individuals to ensure the safety and well-being of everyone involved.

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  • 42. 

    When filling out the incident report, you should write down the names of all witnesses.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    When filling out an incident report, it is important to include the names of all witnesses. This is because witnesses can provide valuable information about the incident and their testimonies can be crucial for any investigation or legal proceedings that may follow. Including their names ensures that their statements can be properly documented and credited, adding credibility and accuracy to the incident report.

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  • 43. 

    If you feel you are being sexually harassed, you should first:

    • A.

      Tell the harasser that their conduct is unwelcomed

    • B.

      Tell your supervisor

    • C.

      Just quit and find another job

    Correct Answer
    B. Tell your supervisor
    Explanation
    In cases of sexual harassment, it is important to first inform the harasser that their conduct is unwelcomed. This step allows for the possibility of the behavior to stop without further escalation. However, it is also crucial to inform your supervisor about the situation. They have a responsibility to address the issue and take appropriate action to ensure a safe and respectful work environment. Quitting and finding another job may be an option in extreme cases, but it is generally recommended to follow the proper channels within the organization to address and resolve the issue.

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  • 44. 

    Sexual Harassment can be:

    • A.

      Verbal

    • B.

      Physical

    • C.

      Both verbal and physical

    Correct Answer
    C. Both verbal and physical
    Explanation
    Sexual harassment can manifest in different forms, including verbal and physical actions. Verbal harassment involves unwelcome comments, jokes, or innuendos of a sexual nature that create a hostile or uncomfortable environment. Physical harassment refers to unwanted physical contact or advances, such as touching, groping, or assault. Both verbal and physical harassment are forms of sexual misconduct that violate an individual's boundaries and can cause emotional distress and harm. It is essential to address and prevent both types to ensure a safe and respectful environment for all.

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  • 45. 

    Warning signs of alcohol impairment include:

    • A.

      Irritability, mood swings

    • B.

      Elaborate excuses for behavior

    • C.

      Isolation from others

    • D.

      All of the above

    Correct Answer
    D. All of the above
  • 46. 

    There are three major categories of impairment - alcoholism, drug addiction and mental health disorders.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
  • 47. 

    Select the best answer. Which of the following is a precipitating factor for violence?

    • A.

      Lack of a support system

    • B.

      Poor customer service and/or a lack of respect

    • C.

      Alcohol or drug abuse

    • D.

      Pain, fear

    Correct Answer
    C. Alcohol or drug abuse

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  • May 08, 2024
    Quiz Edited by
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  • Jan 28, 2009
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