2. Ems Quiz - Gr

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1. Order Aware is where you will find the shipment status of the materials that have been ordered for the family? You can also access the UPS Tracking Number to locate the shipment.

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2. Ems Quiz - Gr - Quiz

2.

What first name or nickname would you like us to use?

You may optionally provide this to label your report, leaderboard, or certificate.

2. When you want to see what technology is currently assigned to the household, where should you look?  

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3. Where in the EMS can you locate the caller's Household pin?

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4. Where can you locate the School Handbook and State Specific Handbooks?

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5.
  1. Course Placement Tool shows what?

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6. What area in the EMS do you go to when you need to reset a password for a user in the EMS?

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7. In reviewing courses for a student,  A and B next to the course name refers the current and next school year?

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8. Where in the EMS can you access contact information for a particular student's teacher?

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9. Customer Connections Agents can update an address?

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10. Where do call logs need to be created?

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11. Where can you find the last time a User logged into Connexus?

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12. What are we as Customer Care Agents allowed to change or add under Address & Contact Information? (Click all that apply)

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Order Aware is where you will find the shipment status of the...
When you want to see what technology is currently assigned to the...
Where in the EMS can you locate the caller's Household pin?
Where can you locate the School Handbook and State Specific Handbooks?
Course Placement Tool shows what?
What area in the EMS do you go to when you need to reset a password...
In reviewing courses for a student,  A and B next to the course...
Where in the EMS can you access contact information for a particular...
Customer Connections Agents can update an address?
Where do call logs need to be created?
Where can you find the last time a User logged into Connexus?
What are we as Customer Care Agents allowed to change or add under...
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