1.
Ms. Castro is newly-promoted to a patient care manager position.
She updates her knowledge on the theories in management and leadership
in order to become effective in her new role. She learns that some
managers have low concern for services and high concern for staff. Which
style of management refers to this?
A. 
B. 
C. 
D. 
2.
Her former manager demonstrated passion for serving her staff rather than being served. She takes time to listen, prefers to be a teacher first before being a leader, which is characteristic of
A. 
B. 
C. 
D. 
3.
On the other hand, Ms. Castro notices that the Chief Nurse Executive has charismatic leadership style. Which of the following behaviors best describes this style?
A. 
Possesses inspirational quality that makes followers gets attracted of him and regards him with reverence
B. 
Acts as he does because he expects that his behavior will yield positive results
C. 
Uses visioning as the core of his leadership
D. 
Matches his leadership style to the situation at hand.
4.
Which of the following conclusions of Ms. Castro about leadership characteristics is TRUE?
A. 
There is a high correlation between the communication skills of a leader and the ability to get the job done.
B. 
A manager is effective when he has the ability to plan well.
C. 
Assessment of personal traits is a reliable tool for predicting a manager’s potential.
D. 
There is good evidence that certain personal qualities favor success in managerial role.
5.
She reads about Path Goal theory. Which of the following behaviors is manifested by the leader who uses this theory?
A. 
Recognizes staff for going beyond expectations by giving them citations
B. 
Challenges the staff to take individual accountability for their own practice
C. 
Admonishes staff for being laggards.
D. 
Reminds staff about the sanctions for non performance.
6.
One leadership theory states that “leaders are born and not made,” which refers to which of the following theories?
A. 
B. 
C. 
D. 
7.
She came across a theory which states that the leadership style is effective dependent on the situation. Which of the following styles best fits a situation when the followers are self-directed, experts and are matured individuals?
A. 
B. 
C. 
D. 
8.
She surfs the internet for more information about leadership styles. She reads about shared leadership as a practice in some magnet hospitals. Which of the following describes this style of leadership?
A. 
Leadership behavior is generally determined by the relationship between the leader’s personality and the specific situation
B. 
Leaders believe that people are basically good and need not be closely controlled
C. 
Leaders rely heavily on visioning and inspire members to achieve results
D. 
Leadership is shared at the point of care.
9.
Ms. Castro learns that some leaders are transactional leaders. Which of the following does NOT characterize a transactional leader?
A. 
Focuses on management tasks
B. 
C. 
Uses trade-offs to meet goals
D. 
Inspires others with vision
10.
She finds out that some managers have benevolent-authoritative style of management. Which of the following behaviors will she exhibit most likely?
A. 
Have condescending trust and confidence in their subordinates
B. 
Gives economic or ego awards
C. 
Communicates downward to the staff
D. 
Allows decision making among subordinates
11.
Harry is a Unit Manager I the Medical Unit. He is not satisfied with the way things are going in his unit. Patient satisfaction rate is 60% for two consecutive months and staff morale is at its lowest. He decides to plan and initiate changes that will push for a turnaround in the condition of the unit. Which of the following actions is a priority for Harry?
A. 
Call for a staff meeting and take this up in the agenda.
B. 
Seek help from her manager.
C. 
Develop a strategic action on how to deal with these concerns.
D. 
Ignore the issues since these will be resolved naturally.
12.
She knows that there are external forces that influence changes in his unit. Which of the following is NOT an external force?
A. 
Memo from the CEO to cut down on electrical consumption
B. 
Demands of the labor sector to increase wages
C. 
Low morale of staff in her unit
D. 
Exacting regulatory and accreditation standards
13.
After discussing the possible effects of the low patient satisfaction rate, the staff started to list down possible strategies to solve the problems head-on. Should they decide to vote on the best change strategy, which of the following strategies is referred to this?
A. 
B. 
C. 
D. 
14.
One staff suggests that they review the pattern of nursing care that they are using, which is described as a:
A. 
B. 
System used to deliver care
C. 
D. 
15.
Which of the following is TRUE about functional nursing?
A. 
Concentrates on tasks and activities
B. 
Emphasizes use of group collaboration
C. 
One-to-one nurse-patient ratio
D. 
Provides continuous, coordinated and comprehensive nursing services
16.
Functional nursing has some advantages, which one is an EXCEPTION?
A. 
Psychological and sociological needs are emphasized.
B. 
Great control of work activities.
C. 
Most economical way of delivering nursing services.
D. 
Workers feel secure in dependent role
17.
He raised the issue on giving priority to patient needs. Which of the following offers the best way for setting priority?
A. 
Assessing nursing needs and problems
B. 
Giving instructions on how nursing care needs are to be met
C. 
Controlling and evaluating the delivery of nursing care
D. 
Assigning safe nurse: patient ratio
18.
This option follows the framework of the nursing process at the same time applies the management process of planning, organizing, directing and controlling
A. 
Checking with the relative of the patient
B. 
Preparing a nursing care plan in collaboration with the patient
C. 
Consulting with the physician
D. 
Coordinating with other members of the team
19.
When Harry uses team nursing as a care delivery system, he and his team need to assess the priority of care for a group of patients, which of the following should be a priority?
A. 
Each patient as listed on the worksheet
B. 
Patients who needs least care
C. 
Medications and treatments required for all patients
D. 
Patients who need the most care
20.
She is hopeful that her unit will make a big turnaround in the succeeding months. Which of the following actions of Harry demonstrates that he has reached the third stage of change?
A. 
Wonders why things are not what it used to be
B. 
Finds solutions to the problems
C. 
Integrate the solutions to his day-to-day activities
D. 
Selects the best change strategy
21.
Julius is a newly-appointed nurse manager of The Good Shepherd Medical Center, a tertiary hospital located within the heart of the metropolis. He thinks of scheduling planning workshop with his staff in order to ensure an effective and efficient management of the department. Should he decide to conduct a strategic planningworkshop, which of the following is NOT a characteristic of this activity?
A. 
B. 
Extends to 3-5 years in the future
C. 
D. 
Determines directions of the organization
22.
Which of the following statements refer to the vision of the hospital?
A. 
The Good Shepherd Medical Center is a trendsetter in tertiary health care in the Philippines in the next five years Goal
B. 
The officers and staff of The Good Shepherd Medical Center believe in the unique nature of the human person
C. 
All the nurses shall undergo continuing competency training program.
D. 
The Good Shepherd Medical Center aims to provide a patient-centered care in a total healing environment.
23.
The statement, “The Good Shepherd Medical Center aims to provide patient-centered care in a total healing environment” refers to which of the following
A. 
B. 
C. 
D. 
24.
Julius plans to revisit the organizational chart of the department. He plans to create a new position of a Patient Educator who has a coordinating relationship with the head nurse in the unit. Which of the following will likely depict this organizational relationship?
A. 
B. 
C. 
D. 
25.
He likewise stresses the need for all the employees to follow orders and instructions from him and not from anyone else. Which of the following principles does he refer to?
A. 
B. 
C. 
D.