Trivia Questions Quiz On Pharmacy Billing And Reimbursement!

10 Questions | Total Attempts: 122

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Trivia Questions Quiz On Pharmacy Billing And Reimbursement!

Below is a Trivia Questions Quiz on Pharmacy Billing and Reimbursement! People at times have less money to pick up their prescribed medication, and there are mechanisms put in place to ensure that people pay their outstanding credit and also know if they have a tab that is overpaid. How about you see how much you know about the procedures you should follow as a pharmacist?


Questions and Answers
  • 1. 
    IRs will always take 2-3 business days to receive a resolution.
    • A. 

      True

    • B. 

      False

  • 2. 
    Non-payment of a balance could hold up an order.
    • A. 

      True

    • B. 

      False

  • 3. 
    If a Member would like to appeal an IR, which address should they send their appeal letter?
    • A. 

      WellDyneRx-Appeals P.O. Box 4517 Lakeland, FL 80155

    • B. 

      WellDyneRx-Appeals P.O. Box 4517 Englewood, CO 80155

    • C. 

      WellDyneRx-Appeals P.O. Box 90369 Lakeland, FL 33804

    • D. 

      None of the Above

  • 4. 
    It is not necessary to acknowledge/confirm the reason of the call, on every call.
    • A. 

      True

    • B. 

      False

  • 5. 
    Which medications does Covance Specialty Pharmacy fills?
    • A. 

      Ranexa

    • B. 

      Lisinopril

    • C. 

      Letaris

    • D. 

      Ambien

    • E. 

      Cayston

    • F. 

      Xanax

    • G. 

      Xtandi

    • H. 

      Truvada

  • 6. 
    What is the phone number to VRx?
    • A. 

      866-333-2757

    • B. 

      877-647-4026

    • C. 

      800-310-2835

    • D. 

      877-879-9722

  • 7. 
    Which email address would you use if a Covance Member has questions regarding their order?
  • 8. 
    VRx is the same as DMBA.
    • A. 

      True

    • B. 

      False

  • 9. 
    We do not print invoices with Member's names.
    • A. 

      True

    • B. 

      False

  • 10. 
    If a Member request an invoice with their name, they will receive 1 invoice for the order.
    • A. 

      True

    • B. 

      False