A+ 220-701 and 220-702 CH13

1. You are the PC technician for your company. You are upgrading your computers to Windows 7. There are certain users who have older applications. What tool can you use to make the application run under the newer operating system?

XP Mode

You cannot do this

Program Compatibility Wizard

Install the application in a virtual machine

To enable applications written for older versions of Windows to run properly on Windows Vista/XP, you can use the Program Compatibility wizard that is built into Windows, or the Compatibility tab located on the executable file’s properties sheet. XP Mode uses Windows Virtual PC to run older applications under a virtualized copy of Windows XP rather than running them in Windows 7.

Explanation

To enable applications written for older versions of Windows to run properly on Windows Vista/XP, you can use the Program Compatibility wizard that is built into Windows, or the Compatibility tab located on the executable file’s properties sheet. XP Mode uses Windows Virtual PC to run older applications under a virtualized copy of Windows XP rather than running them in Windows 7.

2. Which of the following is a central database for Windows, applications, and user settings that should be backed up on a regular basis?

The Hardware Layer

The Registry

Windows Machine Database

The Windows Hives

The Windows Registry acts as a central database for Windows, applications, and user settings. When you install a program, update Windows, or even change the color of the desktop, a part of the Windows Registry changes.

Explanation

The Windows Registry acts as a central database for Windows, applications, and user settings. When you install a program, update Windows, or even change the color of the desktop, a part of the Windows Registry changes.

3. Which of the following technologies is the graphical user interface used by default in Windows Vista and Windows 7?

Windows PowerGUI

Windows Aero

Windows GUI version II

Windows Powershell

Windows Aero is Microsoft’s new visual experience. It features translucent windows, window animations, three-dimensional viewing of windows, and a modified taskbar. You can make modifications to the look of Aero by right-clicking the desktop and selecting Personalize. Then select Windows Color and Appearance. There you can modify features such as the transparency of windows. Note: Aero is not available in Windows Vista Home Basic.

Explanation

Windows Aero is Microsoft’s new visual experience. It features translucent windows, window animations, three-dimensional viewing of windows, and a modified taskbar. You can make modifications to the look of Aero by right-clicking the desktop and selecting Personalize. Then select Windows Color and Appearance. There you can modify features such as the transparency of windows. Note: Aero is not available in Windows Vista Home Basic.

4. Which of the following parameters (switches) will copy all files, folders, and subfolders, including empty subfolders, to the TEST folder?

Xcopy *.* c:\test /T

Xcopy *.* c:\test /S

Xcopy *.* c:\test /E

Xcopy *.* c:\test \T

/E is needed to copy the files, directories, subdirectories, including empty subdirectories. /S will copy files, directories, and subdirectories, but not empty subdirectories. If you add /T on to the end, you will get just the empty directories copied. \T is not a valid switch.

Explanation

/E is needed to copy the files, directories, subdirectories, including empty subdirectories. /S will copy files, directories, and subdirectories, but not empty subdirectories. If you add /T on to the end, you will get just the empty directories copied. \T is not a valid switch.

5. You are working on a computer. You receive a message about virtual memory being low on resources. What is virtual memory?

Physical memory sticks on the motherboard

Memory that only runs in a virtual environment

Your system memory and virtual memory are the same

Your system memory has burrowed some hard disk space

If you run short of money, you can borrow some from the bank (assuming your credit’s in decent shape). However, there’s a penalty: interest. Similarly, if your system runs short of memory, it can borrow hard disk space and use it as virtual memory. The penalty for this type of borrowing is performance: Virtual memory is much slower than real RAM memory. However, you can adjust how your system uses virtual memory to achieve better performance.

Explanation

If you run short of money, you can borrow some from the bank (assuming your credit’s in decent shape). However, there’s a penalty: interest. Similarly, if your system runs short of memory, it can borrow hard disk space and use it as virtual memory. The penalty for this type of borrowing is performance: Virtual memory is much slower than real RAM memory. However, you can adjust how your system uses virtual memory to achieve better performance.

6. Which of the following is a file management utility that is used on Windows-based operating systems?

Windows Explorer

File Manager

Server Manager

Internet Explorer

If you are using a Windows-based operating system, you have used this at one time or the other. You can view all files on the system as well as view network drives.

Explanation

If you are using a Windows-based operating system, you have used this at one time or the other. You can view all files on the system as well as view network drives.

7. Which of the following files is a specially formatted text file that configures the startup process for the Windows XP operating system?

NTDETECT.com

BOOT.ini

NTLDR

Ntoskrnl.exe

The Boot.ini file is a specially formatted text file that configures the startup process for Windows XP. It resides in the default boot drive, even if Windows is installed on another drive.

Explanation

The Boot.ini file is a specially formatted text file that configures the startup process for Windows XP. It resides in the default boot drive, even if Windows is installed on another drive.

8. A user wants to modify his network connection from the Windows Vista Network window. Which of the following options will allow the user to do this?

Task Manager

Command Prompt

My Network Places

Network and Sharing Center

To manage network connections while in the Network window, click the Network and Sharing Center button. Once that window opens, click the link for Manage Network Connections.

Explanation

To manage network connections while in the Network window, click the Network and Sharing Center button. Once that window opens, click the link for Manage Network Connections.

9. You have just been given a new hard drive to install in a client's computer to be installed with a new Windows operating system. What processes must you go through while you install the operating system on the drive? (Choose two.)

Create a new partition

Nothing; the drive is ready to go

Format the drive

Install the drive utility

While you install the Windows operating system to the new drive, you must go through the partitioning and formatting steps. Hardly any drives are ready to accept an operating system right out of the box.

Explanation

While you install the Windows operating system to the new drive, you must go through the partitioning and formatting steps. Hardly any drives are ready to accept an operating system right out of the box.

Submit

10. You are working on your Windows XP desktop computer. You need to modify your network settings. Which of the following will you use to modify this?

My computer

Network Spot

My Network Places

My Network Manager

Windows XP uses My Network Places to manage dial-up and local area network connections. When you open My Network Places, you see a list of network connections and shared folders on the network, including those located on the local computer and on remote computers.

Explanation

Windows XP uses My Network Places to manage dial-up and local area network connections. When you open My Network Places, you see a list of network connections and shared folders on the network, including those located on the local computer and on remote computers.

11. You are providing some phone support for your clients. They are telling you that the video seems to be showing poorly. You need to see if there is a problem with the video card. Where would you instruct them to go to view this information?

Display Properties

The screensaver tab

Device Manager

MSCONFIG

For you to view the installed devices you need to instruct the user to go in to Device Manager and see if there are any errors on the display adapters.

Explanation

For you to view the installed devices you need to instruct the user to go in to Device Manager and see if there are any errors on the display adapters.

12. You are contacted by a client that is having problems because her computer is running very slowly. You need to run a utility to see if the system needs to have more memory installed. Which of the following utilities should you use?

Performance Monitor

System Performance wizard

Memory Tasks wizard

System Configuration Utilty

You can use the performance monitor by going to the Run command (Windows XP, 2000) or Search box (Windows Vista, 7) and typing perfmon. This utility can help you diagnose memory bottlenecks.

Explanation

You can use the performance monitor by going to the Run command (Windows XP, 2000) or Search box (Windows Vista, 7) and typing perfmon. This utility can help you diagnose memory bottlenecks.

13. What is the minimum RAM requirement for Windows 7 32-bit version?

356MB

512MB

1024MB

2048MB

1024MB (1GB) of RAM is the minimum needed for the 32-bit version of Windows 7. However, 2048MB (2GB) is the minimum needed for the 64-bit version of Windows 7.

Explanation

1024MB (1GB) of RAM is the minimum needed for the 32-bit version of Windows 7. However, 2048MB (2GB) is the minimum needed for the 64-bit version of Windows 7.

14. What is the minimum processor requirement for Windows 7?

133MHZ

233MHZ

800MHZ

1GHZ

Windows 7 requires at least a 1 GHz processor, although faster processors will improve performance.

Explanation

Windows 7 requires at least a 1 GHz processor, although faster processors will improve performance.

15. You are doing some phone support for your company. A user calls up and says he is not able to get out to network resources. You need him to run the ipconfig utility to check for a valid IP address. How would you tell the user to pull up the command prompt in Windows 7? (Choose all that apply.)

Start, Run, and type command

Start, Run, and type cmd

Start, right-click Computer, and click Open

Start > Programs> Accessories > Command Prompt icon

You can start a command-prompt session in Windows 7 by clicking on the Command Prompt option in the Start menu; it’s located in the Accessories menu. However, it’s faster to use the Search box.

Explanation

You can start a command-prompt session in Windows 7 by clicking on the Command Prompt option in the Start menu; it’s located in the Accessories menu. However, it’s faster to use the Search box.

Submit

16. Which of the following files are required to boot the Windows 7 operating system? (Choose all that apply.)

Bootmgr

BCD

Hal.dll

Ntoskrnl.exe

Boot.ini

The boot files have changed with the newer operating system. Bootmgr has taken the place of NTLDR and determines which operating system to boot. Boot Configuration Data store (BCD) tells Bootmgr the operating systems that can boot and their method of booting. Hardware Abstraction Layer (Hal.dll) allows applications to access devices without the application having to understand a specific protocol used by any one device. Ntoskrnl.exe is the kernel image for 7 (and Vista, XP, 2000), and is responsible for services such as process and memory management and hardware virtualization among other things.

Explanation

The boot files have changed with the newer operating system. Bootmgr has taken the place of NTLDR and determines which operating system to boot. Boot Configuration Data store (BCD) tells Bootmgr the operating systems that can boot and their method of booting. Hardware Abstraction Layer (Hal.dll) allows applications to access devices without the application having to understand a specific protocol used by any one device. Ntoskrnl.exe is the kernel image for 7 (and Vista, XP, 2000), and is responsible for services such as process and memory management and hardware virtualization among other things.

Submit

A+ 220-701 And 220-702 Ch13