Sample Hospitality Test (15)
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Which of the following forms of business ownership must obtain a charter from the state(s) in which it operates...
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Consolidation
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Sole proprietorship
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Partnership
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Corporation
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Just a test to see if this works =). . . Test is out of 15 questions only
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- 2.
What is the federal agency responsible for enforcing environmental regulations?
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Environmental Protection Agency
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Food and Drug Administration
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Federal Trade Commission
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National Transportation Safety Board
Correct Answer
A. Environmental Protection AgencyExplanation
The correct answer is the Environmental Protection Agency (EPA). The EPA is a federal agency responsible for enforcing environmental regulations in the United States. They work to protect human health and the environment by developing and enforcing regulations, conducting research, and providing education and outreach programs. The EPA is responsible for addressing issues such as air and water pollution, hazardous waste management, and environmental sustainability.Rate this question:
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- 3.
The hotel manager needs a new car for the hotel staff and decides to purchase a Lexus. The manager visits the only Lexus dealership in the area and orders a car that will be delivered in six weeks. What type of distribution is being demonstrated?
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Restrictive
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Exclusive
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Selective
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Intensive
Correct Answer
A. ExclusiveExplanation
The type of distribution being demonstrated in this scenario is exclusive distribution. This is because the hotel manager is choosing to purchase a car from the only Lexus dealership in the area, indicating that the dealership has exclusive rights to distribute Lexus cars in that specific location.Rate this question:
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- 4.
Which of the following makes it possible for a hotel supply business's drivers to determine their exact location and obtain accurate directions to destinations:
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Video frequency technology
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Global positioning system
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Cellular telephone system
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Image scanning technology
Correct Answer
A. Global positioning systemExplanation
The global positioning system (GPS) makes it possible for a hotel supply business's drivers to determine their exact location and obtain accurate directions to destinations. GPS uses a network of satellites to provide precise location information, allowing drivers to navigate efficiently and effectively. It eliminates the need for outdated methods like paper maps or relying on landmarks for directions. With GPS, drivers can easily track their location in real-time and receive turn-by-turn directions to their desired destinations, improving efficiency and reducing the chances of getting lost.Rate this question:
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- 5.
Resort pro shops that buy products from suppliers that are not the authorized distributors for the products' manufacturers are involved in the
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Gray market
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Outlet industry
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Export business
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Discount trade
Correct Answer
A. Gray marketExplanation
Resort pro shops that buy products from suppliers that are not the authorized distributors for the products' manufacturers are involved in the gray market. The gray market refers to the trade of goods through channels that are not authorized by the manufacturer. In this case, the resort pro shops are purchasing products from suppliers who are not authorized distributors, which means they are obtaining the products through unofficial channels. This can lead to potential issues such as warranty concerns, counterfeit products, or lack of manufacturer support.Rate this question:
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- 6.
If a hotel supply business considers where the consumers are and who they are before selecting a channel of distribution, the business is considering the __________ factor.
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Promotion
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Market
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Human
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Sales
Correct Answer
A. MarketExplanation
The correct answer is "Market." When a hotel supply business considers where the consumers are and who they are, it is analyzing the market factor. This means that the business is taking into account the location and demographics of the consumers in order to determine the most effective channel of distribution for their products. By understanding the market, the business can tailor their distribution strategy to reach their target customers more efficiently.Rate this question:
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- 7.
Why is it important for convention hotel employees to identify the audience before developing an oral presentation?
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To send invitations to the event
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To select a comfortable seating area
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To determine the data of attendance
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To include appropriate information
Correct Answer
A. To include appropriate informationExplanation
It is important for convention hotel employees to identify the audience before developing an oral presentation because it allows them to tailor the content and delivery of the presentation to meet the specific needs and interests of the audience. By understanding who will be in attendance, the employees can include relevant and meaningful information that will resonate with the audience and effectively convey the intended message. This ensures that the presentation is engaging, informative, and meets the expectations of the audience.Rate this question:
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- 8.
The reason hotel chain employees often do research and write proposals is to
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Understanding complex data
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Organize information
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Investigate resources
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Provide recommendations
Correct Answer
A. Provide recommendationsExplanation
Hotel chain employees often do research and write proposals in order to provide recommendations. This is because they need to gather information, analyze data, and evaluate resources in order to make informed suggestions or decisions. By conducting research and writing proposals, they can present their findings and recommendations to management or stakeholders, helping them make informed choices and improve the operations or services of the hotel chain.Rate this question:
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- 9.
Which of the following questions should front desk clerks ask guests requesting wake-up calls:
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Are you in a non-smoking or a smoking room?
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How many persons are staying with you?
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Could I have your name and your room number?
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Will you be ordering room service?
Correct Answer
A. Could I have your name and your room number?Explanation
The correct answer is "Could I have your name and your room number?" This question is important for front desk clerks to ask guests requesting wake-up calls because it allows them to accurately identify the guest and their room in order to schedule the wake-up call correctly.Rate this question:
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- 10.
The human relations element that contributes to success in the hotel gift shop is
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Offering a wide variety of merchandise
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Establishing good customer/client relations
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Having and easy return policy
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Offering high-quality merchandise
Correct Answer
A. Establishing good customer/client relationsExplanation
Establishing good customer/client relations is a crucial human relations element that contributes to success in the hotel gift shop. By building positive relationships with customers and clients, the gift shop can create a loyal customer base and attract repeat business. Good customer relations involve providing excellent customer service, being attentive to customer needs and preferences, and ensuring customer satisfaction. This can lead to positive word-of-mouth recommendations and increased sales.Rate this question:
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- 11.
Why should motel employees act as if customers are their employers?
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Employees would not have jobs if there were no customers
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Customers pay employee bonuses
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Employees might work for the customers in the future
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Customers own the motel
Correct Answer
A. Employees would not have jobs if there were no customersExplanation
The explanation for the given correct answer is that motel employees should act as if customers are their employers because without customers, there would be no need for motel employees. Customers are the ones who generate business and revenue for the motel, and without them, the motel would not be able to sustain itself or provide employment to its staff. Therefore, it is important for motel employees to prioritize customer satisfaction and treat them as if they were their employers in order to ensure the success and continuity of the business.Rate this question:
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- 12.
The Days Inn lodging chain considers the factors of accessibility and interception when building properties. These factors are part of which aspect of the place (distribution) element?
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Familiarization tours
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Global reservation systems
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Open house
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Appropriate location
Correct Answer
A. Appropriate locationExplanation
The Days Inn lodging chain considers accessibility and interception when building properties, which are factors related to the appropriate location. By choosing a location that is easily accessible and strategically positioned to intercept potential customers, the chain ensures that their properties are in the right place to attract guests.Rate this question:
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- 13.
One of the main purposes of taking a physical inventory is to determine whether the hotel gift shop has
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Filed its invoices properly
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Satisfied its customers
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Lost any of its stock
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Given its employees adequate training
Correct Answer
A. Lost any of its stockExplanation
Taking a physical inventory helps to determine whether the hotel gift shop has lost any of its stock. This is because during the inventory process, all the items in the shop are counted and compared to the records of what should be in stock. Any discrepancies between the physical count and the records indicate that some items may have been lost or misplaced. By identifying these losses, the hotel can take appropriate measures to prevent further losses and maintain accurate inventory records.Rate this question:
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- 14.
Justin is trying to decide whether he wants to spend a $50 birthday check on a new DVD player or dinner at a hotel restaurant. If he chooses the DVD player, what is the opportunity cost of this decision?
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Dinner
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DVD player
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Birthday check
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$50
Correct Answer
A. DinnerExplanation
The opportunity cost of choosing the DVD player is dinner. This means that by choosing to spend the $50 on the DVD player, Justin is giving up the opportunity to have dinner at a hotel restaurant. Opportunity cost refers to the value of the next best alternative that is foregone when making a decision.Rate this question:
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- 15.
Which of the following is an external factor that affects market price:
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Location of item in store
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Consumer buying power
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Number of items in stock
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Available credit items
Correct Answer
A. Consumer buying powerExplanation
Consumer buying power refers to the ability of consumers to purchase goods and services. It is an external factor that affects market price because when consumers have higher buying power, they are able to spend more on goods and services, which can drive up demand and subsequently increase prices. On the other hand, when consumers have lower buying power, they are less likely to spend as much, leading to decreased demand and potentially lower prices. Therefore, consumer buying power directly influences market price.Rate this question:
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Current Version
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Mar 21, 2023Quiz Edited by
ProProfs Editorial Team -
Sep 14, 2011Quiz Created by
Someonetesting
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