Vipul Bhagia

85% of customers report being dissatisfied with their sales call experiences, according to Salesforce.  This shocking statistic underlines the need to create better sales teams and processes by hiring the right salespeople and sales managers and delivering top-quality sales training.  This blog post discusses a central piece of the puzzle for every sales hiring or...

Bad leaders can be a business’ worst nightmare! From a lack of appreciation to workplace toxicity, poor leadership provides plenty of fuel for employee turnover.  To avoid such consequences, you must take special care when choosing people for key leadership roles. This means ensuring your hiring, training, and succession planning processes are top-notch and feature...

Enterprises in the US and the UK lose a combined $37 billion each year due to something as avoidable as employee misunderstandings.  Poor communication is one of the biggest causes of such costly misunderstandings.  This is why recruiters worldwide consider communication assessment essential during the hiring process. Besides hiring good communicators, companies also try to...

More than two-thirds of tech organizations worldwide experienced a talent shortage in 2021.  Needless to say, the struggle is real! Companies that wish to survive this dire situation must develop robust processes to attract and retain top talent.  This is where a talent assessment strategy comes in. Well-conducted assessments make it easy to hire best-fit...

$1.6 trillion!! As estimated by Accenture, that’s the amount US companies lose every year, entirely because of customer churn driven by poor customer service.  From creating a high-quality product or service to conducting savvy marketing campaigns, there are several ways to make people fall in love with your brand.  But when it comes to the...

“Compliance makes it riskier to do the wrong thing,” says Riaan Bekker, Force Solutions Manager, thryve – a risk management solutions provider. And compliance assessments play a huge role in management of such risks to help your business save big. How? You may ask.  Well, for starters let’s consider some hardcore, eye-opening data. Non-adherence to...

Whether working in an office or remotely, conflict is a natural and inevitable part of one’s professional life. Such conflict can be with team members, higher-ups, or even customers.  Interestingly many consider workplace conflict a time-wasting and productivity-draining exercise. It doesn’t have to be so. Employees can develop conflict management skills to devise quicker conflict...

Let’s face it. As incredible as remote work can be, it hasn’t been a smooth ride for everyone. For many, working away from peers has caused loneliness, lack of motivation, and a bunch of other challenges that no one foresaw.  A sure-fire way to cope with this is to pop fun and excitement into your...

Did you know that workplace safety issues are among the biggest causes of premature death?  In fact, work-related accidents and diseases result in an estimated 2.78 million deaths yearly, far exceeding the combined toll of road accidents, war, and violence!  While organizations try to create the safest work environments, their efforts amount to nothing if...