Total Software Troubleshooting Questions! Trivia Quiz

The given correct answer is ".net 2.0". This suggests that TOTAL uses the .net 2.0 version.

The answer is false because it is not recommended to attach the Athena/Aurora folders instead of copying the reports into TOTAL. Attaching the folders may lead to issues such as broken links, difficulty in accessing the reports, or potential loss of data. It is generally recommended to copy the reports into TOTAL to ensure easy access and prevent any potential data loss.

Hidden files can potentially cause a problem for TOTAL. Hidden files are files that are not visible in the file system by default, and they can contain important data or settings that are necessary for the proper functioning of an application. If TOTAL relies on certain hidden files for its operation and those files are missing or corrupted, it can lead to problems or errors in the application. Therefore, hidden files can indeed cause a problem for TOTAL.

The given correct answer is "True" because the statement clearly states that the TOTAL Signature should be a JPG, Gif, or PCX. This implies that any other file formats are not acceptable for the TOTAL Signature.

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TOTAL does not require Administrative rights to run. This means that any user can run TOTAL without needing special privileges or permissions.

The WinTOTAL.cfg file is a configuration file that contains registration information for TOTAL, a software program. This file stores important data such as license keys and registration details, allowing the program to be activated and used properly. Therefore, it is correct to say that the WinTOTAL.cfg file contains registration info for TOTAL.

The statement is saying that TOTAL does not use the a la mode fonts. The correct answer is False because TOTAL actually does use the a la mode fonts.

During the delivery process of XSite/Mercury orders, it is possible to associate reports with them. This suggests that when the orders are being delivered, reports related to those orders can be linked or attached to them. This feature allows for better organization and management of the reports, ensuring that they are easily accessible and available in the appropriate context. Therefore, the statement "You can associate reports with XSite/Mercury orders during delivery" is true.

TOTAL requires Admin rights during the initial installation process to ensure that all necessary files and settings are properly installed and configured. Additionally, Admin rights are also required to install updates, as these updates may include critical bug fixes, security patches, or new features that need to be installed at the system level. By requiring Admin rights for both the initial installation and updates, TOTAL ensures that the software is installed and maintained correctly, providing the best user experience and functionality.

Running XSOM updates can help resolve the issue of plugins not launching. XSOM updates refer to updates for the XML Schema Object Model, which is a programming interface that allows applications to interact with XML data. By running these updates, any potential issues or bugs related to the XML Schema Object Model can be addressed, which may be causing the plugins to not launch properly.

The statement is incorrect. Users cannot sign the report with any setup signature. There are specific guidelines and requirements for signing reports, and users must adhere to those guidelines.

The given statement is false. A standalone version of TOTAL cannot directly be networked. A standalone version is designed to be used on a single computer and does not have the capability to connect to a network. In order to network TOTAL, a network version of the software would need to be used.

Data Courier can deliver reports that have any major form. This means that it is not limited to delivering reports with only a UAD Major form or a UCDP Major form. It can deliver reports with any type of major form, providing flexibility and versatility in the types of reports that can be delivered.

User settings are typically not stored in the program folder. Storing user settings in the program folder can cause issues with permissions and make it difficult for multiple users to access and modify their own settings. Instead, user settings are usually stored in a separate location, such as the user's home directory or the Windows registry, to ensure that each user has their own personalized settings. Therefore, the correct answer is False.

The given answer suggests a list of actions that can be taken if a customer is unable to print to PDF. These actions include optimizing photos, checking for the main printer in printer settings, clearing temporary files, and installing totalpdf.exe. By optimizing photos, the file size may be reduced, making it easier to print to PDF. Checking for the main printer in printer settings ensures that the correct printer is selected. Clearing temporary files can help resolve any issues caused by corrupted or conflicting files. Installing totalpdf.exe is recommended as it may provide additional functionality or resolve any software-related issues.

Resetting to sync all fields can resolve the issue of files not syncing with mobile devices. This action will refresh the synchronization process and ensure that all fields are properly synced. Moving the report to a different folder and syncing again may help in some cases, but it does not address the issue of syncing all fields. Clearing the %temp% folder may help with temporary files and improve performance, but it is not directly related to syncing files with mobile devices. Therefore, the correct answer is to reset to sync all fields.

The correct answer is Ctrl + Shift + G. This keyboard shortcut is used to open the UAD Guidance Window. Another option mentioned, clicking the ? in the lower corner, can also be used to open the window. However, the combination of Ctrl + Shift + G is a quicker and more convenient way to access the UAD Guidance Window. The other options, Ctrl + Alt + G and Ctrl + Alt + U, are not the correct shortcuts to open the UAD Guidance Window.

The statement is true because the file "Netsettings.xml" is always located in the "%wt6%" path. This means that regardless of the specific location or directory, the file will always be found within the designated "%wt6%" path.

The correct answer suggests that the reason why files are not showing in the File Cabinet despite being visible in the explorer could be due to permission settings. It is possible that the user does not have the necessary permissions to access or view the files in the File Cabinet. Additionally, hidden files could also be a factor, as they may be set to not be displayed in the File Cabinet. Therefore, checking permissions and hidden files can help identify the issue and potentially resolve it.