SureDocs Troubleshooting Test! Trivia Quiz

15 Questions | By Catherinehalcomb | Updated: Mar 19, 2022 | Attempts: 114

Questions

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How much do you understand about the Suredocs troubleshooting test? Do you know how to log in and what to do if you notice that it is not working as it should be? This trivia quiz questions are perfect to test your understandability an ability to fix problems within it. Give it a try and see how well you will do compared to others who have taken the quiz.

Questions and Answers

1.

Which signing method will require the borrower to submit a signature via DirectFax coversheet, before applying this signature to a document?
- A.
  
  Secure Signature
- B.
  
  Express Electronic
- C.
  
  DirectFax
2.

Which signing method allows borrowers to sign with a Font?
- A.
  
  Express Electronic
- B.
  
  DirectFax
- C.
  
  Secure Signature
3.

Which options are allowed when a SureDocs user fails the identity verification?
- A.
  
  Wait 72 hours and try again
- B.
  
  Fax notarized documents to manually verify
- C.
  
  Call corporate support to verify identity
4.

Which of the following does NOT occur during the signing process?
- A.
  
  The borrower sends an email to the loan officer to scan the signature.
- B.
  
  An email is sent to the borrower with a link to login and sign the documents.
- C.
  
  The document log is updated with the events of the signature process.
5.

When a loan officer sets up his own signature the identity must be verified.
- A.
  
  True
- B.
  
  False
6.

Transunion is the credit reporting agency used for our identity verification service.
- A.
  
  True
- B.
  
  False
7.

When the borrower logs in, if they do not already have a login for a lamode they will be required to create one.
- A.
  
  True
- B.
  
  False
8.

What types of tags exist within SureDocs?
- A.
  
  Initial
- B.
  
  Signature
- C.
  
  Checkboxes
- D.
  
  Delivery
9.

Borrowers can browse to www.suredocs.com to sign documents.
- A.
  
  True
- B.
  
  False
10.

Which of the following is not true?
- A.
  
  SureDocs signatures are 100% legal
- B.
  
  We save a log of the documents hostiry on our servers indefinitely
- C.
  
  A username and password are required to use SureDocs
- D.
  
  Subusers can see documents for the admin user
11.

Which of the following are options to send documents using SureDocs?
- A.
  
  SecureReceipts
- B.
  
  Flagstar Bank
- C.
  
  Mortgage XSite Loan Folder
12.

The SureDocs History log is stored locally on the user's PC.
- A.
  
  True
- B.
  
  False
13.

To reinstall the SureDocs printer after it has been removed from add/remove programs in Windows, the user simply needs to start SureDocs.
- A.
  
  True
- B.
  
  False
14.

The SureDocs Nova PDF Printer will work great in a Citrix Environment.
- A.
  
  True
- B.
  
  False
15.

The letters and numbers for the SureDocs Captcha code are the same every time.
- A.
  
  True
- B.
  
  False