You will be checked on your understanding about:
IHG Employer Promise
InterContinental Brand Promise
Global Etiquette (Service Behavior)
Questions and Answers
Which one is/are the InterContinental Life? (Answers more than one)
Affordable and comfortable stay
The restaurant manager of a hotel knows this is guests' first time in this exciting city and makes sure they reserve a table with the best view.
The story above is the best example of which service behaviour of Global Etiquette?
Share Insider Wisdom
Perform with Flair
Demonstrate Worldly Understanding
Strive for Perfection
We always give a room key to our Chinese or Japanese guests with both hands but don't assume they cannot speak English.
The story above is an example of Global Etiquette of which service behaviour?
Have you visited any hotels recently? How much do you know about various types of hotels? This "types of hotels quiz" gives you an opportunity to test your knowledge about hotels as well as to expand it. Luxury, micro...
Below is a trivia question quiz on hotel departments and their functions! For a hotel to work effectively, there are a number of resources required, and this is why different departments are working together put in place to...
Questions: 16 | Attempts: 6007 | Last updated: Mar 22, 2022
Which of the following areas of a hotel has the greatest amount of guest contact?