New Hire Training Survey
70 Questions
| Attempts: 165
This survey is designed for you to provide effective feedback by telling us about your experience training in the field, and the expertise of your trainer, in order for us to continue to improve this process. Please take your time answering these questions, and be completely honest so that we may compile accurate information.
Questions and Answers
- 1.
Your Vivint badge ID #
- 2.
The name of your Infield Trainer(s), if more than one
- 3.
The date range that you spent training in the field (mm/dd/yy - mm/dd/yy)
- 4.
Out of each of the following areas of training please grade your understanding and knowledge, honestly, from 1 -5 (5 being fantastic, and 1 being very poor). This does not always mean that you and your infield trainer had the opportunity to use each of the following on a real job scenario, however as long as you were well trained on each point you may mark a 5.
- 5.
Time Force (How to clock in and out, correcting time punches, requesting PTO)
- A.
1
- B.
2
- C.
3
- D.
4
- E.
5
Correct Answer
E. 5 -
- 6.
The definition of an AR and CSID
- A.
1
- B.
2
- C.
3
- D.
4
- E.
5
Correct Answer
E. 5 -
- 7.
MTM - Mobile Tech Manager App. - Ticket Management (Viewing schedules, tickets, notes and history, checking signals, putting an account on/off test, cell unit status)
- A.
1
- B.
2
- C.
3
- D.
4
- E.
5
Correct Answer
E. 5 -
- 8.
MTM - Creating/Deleting Non Availabilities - "NA's"
- A.
1
- B.
2
- C.
3
- D.
4
- E.
5
Correct Answer
E. 5 -
- 9.
MTM - Submitting a referral
- A.
1
- B.
2
- C.
3
- D.
4
- E.
5
Correct Answer
E. 5 -
- 10.
MTM - Submitting an Inspection
- A.
1
- B.
2
- C.
3
- D.
4
- E.
5
Correct Answer
E. 5 -
- 11.
MTM - Inventory Management. (creating an online order, accepting shipments, reconciling inventory counts, creating a shipping label, transferring equipment)
- A.
1
- B.
2
- C.
3
- D.
4
- E.
5
Correct Answer
E. 5 -
- 12.
MTM - Updating Tickets (closing a ticket, adding/removing equipment, submitting upgrades and collecting payment, updating status')
- A.
1
- B.
2
- C.
3
- D.
4
- E.
5
Correct Answer
E. 5 -
- 13.
Submitting a reimbursement (concur)
- A.
1
- B.
2
- C.
3
- D.
4
- E.
5
Correct Answer
E. 5 -
- 14.
Packets (proper arrangement of papers)
- A.
1
- B.
2
- C.
3
- D.
4
- E.
5
Correct Answer
E. 5 -
- 15.
Proper use of Tools - Multi Meter (checking voltage, continuity, A/C vs. D/C
- A.
1
- B.
2
- C.
3
- D.
4
- E.
5
Correct Answer
E. 5 -
- 16.
Tools - Toner/Probe (Tone a sensor/wire, checking for continuity)
- A.
1
- B.
2
- C.
3
- D.
4
- E.
5
Correct Answer
E. 5 -
- 17.
Tools - Butt Set (Checking for a dial tone, understanding polarity)
- A.
1
- B.
2
- C.
3
- D.
4
- E.
5
Correct Answer
E. 5 -
- 18.
Tools - Stud Finder (proper use)
- A.
1
- B.
2
- C.
3
- D.
4
- E.
5
Correct Answer
E. 5 -
- 19.
Tools - Staple Gun (distance between staple, proper placement of the staple, loading reloading)
- A.
1
- B.
2
- C.
3
- D.
4
- E.
5
Correct Answer
E. 5 -
- 20.
Tools - FG - 701 Glass break tester
- A.
1
- B.
2
- C.
3
- D.
4
- E.
5
Correct Answer
E. 5 -
- 21.
Tools - Wet noodle and chain, and Glow rod (proper wiring techniques)
- A.
1
- B.
2
- C.
3
- D.
4
- E.
5
Correct Answer
E. 5 -
- 22.
Tools - Flex Bit (for drilling through fire blocks)
- A.
1
- B.
2
- C.
3
- D.
4
- E.
5
Correct Answer
E. 5 -
- 23.
Tools - Speed bore bit, and hole saw (proper drilling of recessed door sensors)
- A.
1
- B.
2
- C.
3
- D.
4
- E.
5
Correct Answer
E. 5 -
- 24.
Equipment (The basic functions, programming, and installation) - DW 10 (window sensor)
- A.
1
- B.
2
- C.
3
- D.
4
- E.
5
Correct Answer
E. 5 -
- 25.
Equipment (The basic functions, programming, and installation) - DW 20 (recessed door sensor)
- A.
1
- B.
2
- C.
3
- D.
4
- E.
5
Correct Answer
E. 5 -
- 26.
Equipment (The basic functions, programming, and installation) - SMK 1/2/3 (smoke detector)
- A.
1
- B.
2
- C.
3
- D.
4
- E.
5
Correct Answer
E. 5 -
- 27.
Equipment (The basic functions, programming, and installation) - CO 1/2/3 (CO detector)
- A.
1
- B.
2
- C.
3
- D.
4
- E.
5
Correct Answer
E. 5 -
- 28.
Equipment (The basic functions, programming, and installation) - Key 1 (key fob)
- A.
1
- B.
2
- C.
3
- D.
4
- E.
5
Correct Answer
E. 5 -
- 29.
Equipment (The basic functions, programming, and installation) - Panic Pendant
- A.
1
- B.
2
- C.
3
- D.
4
- E.
5
Correct Answer
E. 5 -
- 30.
Equipment (The basic functions, programming, and installation) - PIR (motion detector)
- A.
1
- B.
2
- C.
3
- D.
4
- E.
5
Correct Answer
E. 5 -
- 31.
Equipment (The basic functions, programming, and installation) - GB (Glass break detector)
- A.
1
- B.
2
- C.
3
- D.
4
- E.
5
Correct Answer
E. 5 -
- 32.
Equipment (The basic functions, programming, and installation) - Tilt Sensor
- A.
1
- B.
2
- C.
3
- D.
4
- E.
5
Correct Answer
E. 5 -
- 33.
Equipment (The basic functions, programming, and installation) - GE translator
- A.
1
- B.
2
- C.
3
- D.
4
- E.
5
Correct Answer
E. 5 -
- 34.
Equipment (The basic functions, programming, and installation) - Thermostats
- A.
1
- B.
2
- C.
3
- D.
4
- E.
5
Correct Answer
E. 5 -
- 35.
Equipment (The basic functions, programming, and installation) - Lamp modules
- A.
1
- B.
2
- C.
3
- D.
4
- E.
5
Correct Answer
E. 5 -
- 36.
Equipment (The basic functions, programming, and installation) - Door Locks (deadbolt)
- A.
1
- B.
2
- C.
3
- D.
4
- E.
5
Correct Answer
E. 5 -
- 37.
Understanding the difference between Zone and Field programming
- A.
1
- B.
2
- C.
3
- D.
4
- E.
5
Correct Answer
E. 5 -
- 38.
Panel - Go! Control (Navigating the panels programming, ex. from user mode to installer toolbox, to questions)
- A.
1
- B.
2
- C.
3
- D.
4
- E.
5
Correct Answer
E. 5 -
- 39.
Panel - Go! Control (Programming sensors, key fobs, key pads)
- A.
1
- B.
2
- C.
3
- D.
4
- E.
5
Correct Answer
E. 5 -
- 40.
Panel - Go! Control (User mode functions and customer training)
- A.
1
- B.
2
- C.
3
- D.
4
- E.
5
Correct Answer
E. 5 -
- 41.
Panel - APX32/Lynx (Navigating the panels programming, ex. from user mode to installer toolbox, to field programming)
- A.
1
- B.
2
- C.
3
- D.
4
- E.
5
Correct Answer
E. 5 -
- 42.
Panel - APX32/Lynx (Programming sensors, key fobs, key pads)
- A.
1
- B.
2
- C.
3
- D.
4
- E.
5
Correct Answer
E. 5 -
- 43.
Panel - APX32/Lynx (User mode functions and customer training)
- A.
1
- B.
2
- C.
3
- D.
4
- E.
5
Correct Answer
E. 5 -
- 44.
Panel - Vista 15 (Navigating the panels programming, ex. from user mode to installer toolbox, to field programming)
- A.
1
- B.
2
- C.
3
- D.
4
- E.
5
Correct Answer
E. 5 -
- 45.
Panel - Vista 15 (Programming sensors, key fobs, key pads)
- A.
1
- B.
2
- C.
3
- D.
4
- E.
5
Correct Answer
E. 5 -
- 46.
Panel - Vista 15 (User mode functions and customer training)
- A.
1
- B.
2
- C.
3
- D.
4
- E.
5
Correct Answer
E. 5 -
- 47.
Panel - Vista 15 (proper wiring of sensors and siren)
- A.
1
- B.
2
- C.
3
- D.
4
- E.
5
Correct Answer
E. 5 -
- 48.
Panel - Vista 15 (programming the 6150 RF, and local keyfob programming)
- A.
1
- B.
2
- C.
3
- D.
4
- E.
5
Correct Answer
E. 5 -
- 49.
Installation - Take Over Module/ "Super Switch)
- A.
1
- B.
2
- C.
3
- D.
4
- E.
5
Correct Answer
E. 5 -
- 50.
New Install Process - The walk through, calling NIS if needed, selecting panel location, making recommendations to the customer, customer training, closing the ticket
- A.
1
- B.
2
- C.
3
- D.
4
- E.
5
Correct Answer
E. 5 -
Quiz Review Timeline +
Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.
-
Current Version
-
Mar 20, 2022Quiz Edited by
ProProfs Editorial Team -
Dec 17, 2012Quiz Created by
FSPTrainers
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