New Hire Training Survey

70 Questions | Total Attempts: 165

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New Hire Training Survey

This survey is designed for you to provide effective feedback by telling us about your experience training in the field, and the expertise of your trainer, in order for us to continue to improve this process. Please take your time answering these questions, and be completely honest so that we may compile accurate information.


Questions and Answers
  • 1. 
    Your Vivint badge ID #
  • 2. 
    The name of your Infield Trainer(s), if more than one
  • 3. 
    The date range that you spent training in the field (mm/dd/yy - mm/dd/yy)
  • 4. 
    Out of each of the following areas of training please grade your understanding and knowledge, honestly, from 1 -5 (5 being fantastic, and 1 being very poor). This does not always mean that you and your infield trainer had the opportunity to use each of the following on a real job scenario, however as long as you were well trained on each point you may mark a 5.
  • 5. 
    Time Force (How to clock in and out, correcting time punches, requesting PTO)
    • A. 

      1

    • B. 

      2

    • C. 

      3

    • D. 

      4

    • E. 

      5

  • 6. 
    The definition of an AR and CSID
    • A. 

      1

    • B. 

      2

    • C. 

      3

    • D. 

      4

    • E. 

      5

  • 7. 
    MTM - Mobile Tech Manager App. - Ticket Management (Viewing schedules, tickets, notes and history, checking signals, putting an account on/off test, cell unit status)
    • A. 

      1

    • B. 

      2

    • C. 

      3

    • D. 

      4

    • E. 

      5

  • 8. 
    MTM - Creating/Deleting Non Availabilities - "NA's"
    • A. 

      1

    • B. 

      2

    • C. 

      3

    • D. 

      4

    • E. 

      5

  • 9. 
    MTM - Submitting a referral
    • A. 

      1

    • B. 

      2

    • C. 

      3

    • D. 

      4

    • E. 

      5

  • 10. 
    MTM - Submitting an Inspection
    • A. 

      1

    • B. 

      2

    • C. 

      3

    • D. 

      4

    • E. 

      5

  • 11. 
    MTM - Inventory Management. (creating an online order, accepting shipments, reconciling inventory counts, creating a shipping label, transferring equipment)
    • A. 

      1

    • B. 

      2

    • C. 

      3

    • D. 

      4

    • E. 

      5

  • 12. 
    MTM - Updating Tickets (closing a ticket, adding/removing equipment, submitting upgrades and collecting payment, updating status')
    • A. 

      1

    • B. 

      2

    • C. 

      3

    • D. 

      4

    • E. 

      5

  • 13. 
    Submitting a reimbursement (concur)
    • A. 

      1

    • B. 

      2

    • C. 

      3

    • D. 

      4

    • E. 

      5

  • 14. 
    Packets (proper arrangement of papers)
    • A. 

      1

    • B. 

      2

    • C. 

      3

    • D. 

      4

    • E. 

      5

  • 15. 
    Proper use of Tools - Multi Meter (checking voltage, continuity, A/C vs. D/C
    • A. 

      1

    • B. 

      2

    • C. 

      3

    • D. 

      4

    • E. 

      5

  • 16. 
    Tools - Toner/Probe (Tone a sensor/wire, checking for continuity) 
    • A. 

      1

    • B. 

      2

    • C. 

      3

    • D. 

      4

    • E. 

      5

  • 17. 
    Tools - Butt Set (Checking for a dial tone, understanding polarity) 
    • A. 

      1

    • B. 

      2

    • C. 

      3

    • D. 

      4

    • E. 

      5

  • 18. 
    Tools - Stud Finder (proper use)
    • A. 

      1

    • B. 

      2

    • C. 

      3

    • D. 

      4

    • E. 

      5

  • 19. 
    Tools - Staple Gun (distance between staple, proper placement of the staple, loading reloading)
    • A. 

      1

    • B. 

      2

    • C. 

      3

    • D. 

      4

    • E. 

      5

  • 20. 
    Tools - FG - 701 Glass break tester
    • A. 

      1

    • B. 

      2

    • C. 

      3

    • D. 

      4

    • E. 

      5

  • 21. 
    Tools - Wet noodle and chain, and Glow rod (proper wiring techniques) 
    • A. 

      1

    • B. 

      2

    • C. 

      3

    • D. 

      4

    • E. 

      5

  • 22. 
    Tools - Flex Bit (for drilling through fire blocks)
    • A. 

      1

    • B. 

      2

    • C. 

      3

    • D. 

      4

    • E. 

      5

  • 23. 
    Tools - Speed bore bit, and hole saw (proper drilling of recessed door sensors)
    • A. 

      1

    • B. 

      2

    • C. 

      3

    • D. 

      4

    • E. 

      5

  • 24. 
    Equipment  (The basic functions, programming, and installation) - DW 10 (window sensor)
    • A. 

      1

    • B. 

      2

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      3

    • D. 

      4

    • E. 

      5

  • 25. 
    Equipment  (The basic functions, programming, and installation) - DW 20 (recessed door sensor)
    • A. 

      1

    • B. 

      2

    • C. 

      3

    • D. 

      4

    • E. 

      5

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