.
Not reading credit disclosure
Not performing a full recap
Fraud/Misinformation
Running another persons credit without their permission
All of these are auto-fails
True
False
Is your name on the card
Please read me the name as it appears on the card
Is this your card
Is there a middle name on the card
Beginning of the call
Throughout the call
Before giving a price
Before scheduling the order
Alternate phone number
Email address
Both
Neither
True
False
True
False
True
False
True
False
True
False
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