Stockton PMP Mock Exam

200 Questions

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This full length practice exam is a simulation of what you will see when you take the real PMP exam. This exam contains 200 questions and you must complete the exam in a 4-hour time limit. This practice exam uses the same process group percentages as the actual PMP exam. NOTE: Unlike the real PMP Exam, this simulation exam does not allow you to go back to the previous questions until you complete all the questions. Please do NOT use the browser "Back" button or the "Backspace" key to go back to the previous questions. At the end of the exam, you will be given an opportunity to review and change the answers of any questions before submitting the exam. When you are ready t


Questions and Answers
  • 1. 
    Being assigned as a project manager, you noticed during project execution that conflicts arise in the team on both technical and interpersonal levels. What is an appropriate way of handling conflicts?
    • A. 

      Conflicts distract the team and disrupt the work rhythm. You should always smooth them when they surface.

    • B. 

      A conflict should be handled in a meeting so that the entire team can participate in finding a solution.

    • C. 

      Conflicts should be addressed early and usually in private, using a direct, collaborative approach.

    • D. 

      You should use your coercive power to quickly resolve conflicts and then focus on goal achievement.

  • 2. 
    What is the purpose of a project charter?  
    • A. 

      To formally authorize a project or a phase and document initial requirements which satisfy the stakeholder’s needs and expectations.

    • B. 

      To document how the project will be planned, executed, monitored/controlled, and closed.

    • C. 

      To link the project, which is going to be planned, executed, and monitored/controlled to the ongoing work of the organization.

    • D. 

      To describe the process of performing the work defined in the project management plan in order to achieve the project’s objectives.

  • 3. 
    • A. 

      Three-point estimation

    • B. 

      Triple constraint

    • C. 

      Three wise men

    • D. 

      Three needs theory

  • 4. 
    • A. 

      Analyze the impact of the change

    • B. 

      Inform stakeholders of the change approval

    • C. 

      Update the project plan to reflect the change

    • D. 

      Manage the project based on the approved change

  • 5. 
    • A. 

      Report him to the PMI

    • B. 

      Do nothing, you are not responsible for the integrity of others

    • C. 

      Report him to management, because he is violating company policy

    • D. 

      Meet with him to try to talk some sense into him

  • 6. 
    Which of the following does not contain any information about the project requirements or the characteristics of the product?  
    • A. 

      Requirements documentation

    • B. 

      Project charter

    • C. 

      Requirements management plan

    • D. 

      Project statement of work

  • 7. 
    Which of the following is not a result of performing stakeholder analysis?  
    • A. 

      Understanding who might impact or might be impacted by the project

    • B. 

      Determining a strategy for how to best manage various stakeholders

    • C. 

      Understanding who will be responsible for completing the work

    • D. 

      Understanding stakeholder attitudes

  • 8. 
    A key stakeholder comes to you with what you believe to be a major change to the project.  You only have 1-week of buffer in your plan and your project absolutely cannot be late. What should you do?  
    • A. 

      Inform the stakeholder that due to the tight schedule you cannot make the change

    • B. 

      Issue a change request immediately and let the change control board decide

    • C. 

      Begin working on the change, because this is a key stakeholder and you should keep her happy

    • D. 

      Analyze the impact of the change

  • 9. 
    • A. 

      Cost of change increases

    • B. 

      Risk increases

    • C. 

      Stakeholder influence decreases

    • D. 

      Cumulative project spend increases

  • 10. 
    You are the project manager for a highway construction project.  Your sponsor has asked for an updated project forecast.  The project has spent $100,000 of the total budget of $400,000 and has a CPI of .85. How much more money will you spend on your project?  
    • A. 

      $470,588

    • B. 

      $370,588

    • C. 

      $240,000

    • D. 

      $340,000

  • 11. 
    Which of the following best describes the purpose of the WBS?  
    • A. 

      It organizes the project team and shows reporting structures

    • B. 

      It assigns work to individual team members

    • C. 

      It makes the project easier to estimate and manage

    • D. 

      It describes in detail the project's deliverables

  • 12. 
    • A. 

      A product that doesn't have any documented defects

    • B. 

      A product that last for 25 years

    • C. 

      A product that passes all quality tests

    • D. 

      A product that satisfies the quality requirements

  • 13. 
    Which of the following would NOT be included in the communication management plan?  
    • A. 

      Reporting structures within the organization

    • B. 

      Escalation path for resolving issues

    • C. 

      Stakeholder communication requirements

    • D. 

      Reasons for information distribution

  • 14. 
    Which of the following best describes the purpose of Integrated Change Control on a project?  
    • A. 

      To prevent changes from occurring

    • B. 

      To help the project manager make tough decisions

    • C. 

      To provide a framework to approve, reject, and manage changes

    • D. 

      To eliminate scope creep

  • 15. 
    • A. 

      Select the lowest bid, regardless of the potential quality issues

    • B. 

      Select the highest bid (your cousin's bid), because you'll personally gain from it

    • C. 

      Select the second lowest bid, because it's the best quality and only costs 1% more

    • D. 

      Ask the second highest bidder to revise their bid to match the lowest price

  • 16. 
    You are Performing Quality Control on a project. Which of the following would you NOT use in this process?  
    • A. 

      Quality audits

    • B. 

      Inspection

    • C. 

      Cause and effect diagram

    • D. 

      Pareto chart

  • 17. 
    You are working in a country where it is customary to pay for a police escort to a dangerous area of town. You have an important meeting in that part of town that cannot be delayed or your project will be severely impacted. A colleague tells you it's perfectly acceptable to pay for the service, but you are worried that it might be considered a bribe. What is the appropriate response?  
    • A. 

      Pay the police for the escort, because it could be dangerous not to

    • B. 

      Refuse the police escort service, because it is a bribe

    • C. 

      Postpone your meeting, so that you can ask management for advice

    • D. 

      Cancel the meeting

  • 18. 
    • A. 

      Withdrawel

    • B. 

      Compromise

    • C. 

      Confronting

    • D. 

      Smoothing

  • 19. 
    You are working as a project manager for an advertising project. Your inputs include deliverables, work performance information, checklists, and approved change requests. What PMBOK process are you working on?  
    • A. 

      Perform Quality Control

    • B. 

      Perform Integrated Change Control

    • C. 

      Perform Quality Assurance

    • D. 

      Close Project or Phase

  • 20. 
    • A. 

      Repair the product to include the missing component at no charge to the customer, because the customer is always right.

    • B. 

      Perform the work and bill the customer for the added cost.

    • C. 

      Meet with the customer to document the missing component, and then issue a change request to complete the required work.

    • D. 

      Inform the customer that since the product passed all quality tests and passed scope verification, it is complete.

  • 21. 
    You are managing a project and a team member comes across a major risk. Based on the team member's assessment the risk has a fairly high probability and impact of occurring. What should you do first?  
    • A. 

      Call a team meeting to discuss the risk

    • B. 

      Transfer the risk by hiring an external vendor to do the work

    • C. 

      Reprimand the team member for even bringing up the risk

    • D. 

      Document the risk in the risk register

  • 22. 
    You are working on a project for a non-profit organization and are putting together the schedule. You recall that you worked on a similar project last year and decide to use the same activity list as a starting point and just make slight changes. What scheduling tool and technique are you using?  
    • A. 

      Analogous estimating

    • B. 

      Decomposition

    • C. 

      Templates

    • D. 

      Rolling wave planning

  • 23. 
    Which of the following best describes the primary purpose of the project charter?  
    • A. 

      It defines the project scope

    • B. 

      It authorizes work to begin on the project

    • C. 

      It completely describes the work to be done on the project

    • D. 

      It describes the business case and reason for doing the project

  • 24. 
    You are the project manager for an accounting project. You have requested 2 senior-level auditors to assist you on your project, but the accounting director assigns 2 very junior team members that lack the necessary skills to complete the work. How should you respond?  
    • A. 

      Go to the accounting director's manager and ask for the senior resources you need

    • B. 

      Do the best you can with the junior team members

    • C. 

      Ask your manager to talk with the accounting director

    • D. 

      Call a meeting with the accounting director, so that you can explain more clearly the need for senior resources on your project

  • 25. 
    Which of the following statements about contingency reserves is false?  
    • A. 

      A contingency reserve is a separately planned quantity used to allow for unplanned but potentially required changes that can result from realized risks identified in the risk register

    • B. 

      Contingency reserves may be set aside for known unknowns

    • C. 

      Contingency reserves may be set aside for unknown unknowns

    • D. 

      Contingency reserves are normally included in the project's cost and schedule baselines

  • 26. 
    You are submitting a status report to your external customer. Which form of communication should you use?  
    • A. 

      Formal verbal

    • B. 

      Formal written

    • C. 

      Informal verbal

    • D. 

      Informal written

  • 27. 
    You are working on a creative design project, but your company doesn't have the best software to complete the work by the deadline. If your team had the CreativeDesign version 4.0  software, it would greatly speed up your delivery. Unfortunately, the software is very expensive and you don't have the budget to purchase it. A team memeber tells you that he has a software license for CreativeDesign 4.0 from when he was in college and has offered it to you for use on your project. How should you handle this situation?  
    • A. 

      Accept the offer and use the software to complete your project on time

    • B. 

      Purchase the software from an authorized vendor

    • C. 

      Decline the offer and accept that the project may be late

    • D. 

      Report your team member to the software vendor for software piracy

  • 28. 
    • A. 

      Your project is over budget and behind schedule

    • B. 

      Your project is over budget and ahead of schedule

    • C. 

      Your project is under budget and behind schedule

    • D. 

      Your project is under budget and ahead of schedule

  • 29. 
    You are a PMP certified project manager for the Federal Reserve bank. Your family owns $1 million in stock in MV community bank and your spouse works on the board of directors. The bank is in touble because of bad loans and you decide to speak with various people at the Federal Reserve to try to get a special loan for MV bank. Which of the following describes this situation?  
    • A. 

      This is unethical, because it violates the personal gain clause of the PMI code of ethics.

    • B. 

      This is unethical, because it violates the conflict of interest clause of the PMI code of ethics.

    • C. 

      This is unethical, because it violates both the personal gain and conflict of interest clauses of the PMI code of ethics.

    • D. 

      This is not a violation of the PMI code of ethics; you are simply trying to help out a local bank.

  • 30. 
    You are managing a project and one of your vendors submits a deliverable that you feel is incomplete. He disagrees and insists that his work is done and refuses to do any further work on it. How should you handle this situation?  
    • A. 

      Accept the work as completed

    • B. 

      Have a mediator help resolve the issue

    • C. 

      File a lawsuit to force the vendor to complete the work or pay you damages

    • D. 

      Follow the claims administration procedures for resolving such conflicts

  • 31. 
    Your team is reviewing the entire procurement process to look for successes and failures. What are you doing?  
    • A. 

      Documenting lessons learned

    • B. 

      Conducting a procurement audit

    • C. 

      Inspection

    • D. 

      Decomposition

  • 32. 
    Which of the following contracts has the most risk to the Seller?  
    • A. 

      Firm Fixed Price (FFP)

    • B. 

      Fixed Price with Economic Prices Adjustment (FP-EPA)

    • C. 

      Cost plus fixed fee (CPFF)

    • D. 

      Time and Material (T&M)

  • 33. 
    You are managing a project to develop a new mobile phone. Even though it's not in the requirements, you decide to add the feature to be able to use the phone in any country without changing the SIM card. What is this feature called?  
    • A. 

      Scope creep

    • B. 

      Gold plating

    • C. 

      Prototypes

    • D. 

      Alternatives identification

  • 34. 
    You are in the process of installing a new heating and cooling system in an office building when you realize that because of the way the exhaust fan is situated, winds over 30 MPH will cause the AC unit to not vent nor work properly. You decide to not change anything and continue as planned. What strategy did you choose?  
    • A. 

      Exploit

    • B. 

      Accept

    • C. 

      Transfer

    • D. 

      Mitigate

  • 35. 
    You have several very low impact and probability risks on your project. Which term best describes these?  
    • A. 

      Reserves

    • B. 

      Residual risks

    • C. 

      Threats

    • D. 

      Watchlist

  • 36. 
    All of the following are characteristics of the project management plan except which one?  
    • A. 

      Gantt chart

    • B. 

      Collection of subsidiary plans

    • C. 

      Must be approved by the sponsor and stakeholders

    • D. 

      Progressive elaboration

  • 37. 
    Which of the following best describes the Scope Verification process?  
    • A. 

      It is the process of ensuring the WBS is completely defined

    • B. 

      It is the process of formalizing acceptance of the completed project deliverables

    • C. 

      It is the process of breaking down the project work into smaller, more manageable components

    • D. 

      It is a key part of the requirements analysis process

  • 38. 
    Parametric estimating is best described as which of the following?  
    • A. 

      A weighted average method of estimating costs or durations

    • B. 

      Using a previous project as a starting point and making adjustments for know differences to calculate the cost or duration

    • C. 

      Using a statistical relationship (such as cost per unit) to calculate the cost or duration

    • D. 

      Breaking an activity down into smaller components that are easier to estimate, then aggregating the costs or durations

  • 39. 
    You are managing a project that will produce the next new supercomputer. As each new unit is produced your team is taking measurements and recording them in a control chart. Which of the following results should you be least concerned with?  
    • A. 

      A data point that is just above the upper control limit

    • B. 

      Seven consecutive data points above the mean, but within the control limits

    • C. 

      A data point that is just below the lower control limit

    • D. 

      Seven consecutive data points on either side of the mean, but within the control limits

  • 40. 
    You are managing a large hotel construction project in another state. You are about to fly out to an important client meeting when you realize that you've lost your wallet and thus are unable to board your flight. Missing the meeting will cause your project to fall significantly behind schedule and postponing the meeting is not an option. A co-worker that looks similar to you offers to loan you his ID, so that you can board the flight and make your meeting. What should you do?  
    • A. 

      Call the client and explain that you will not be able to attend because you lost your wallet, even if it means delaying your project

    • B. 

      Postpone the meeting

    • C. 

      Use your co-worker's ID and board the flight

    • D. 

      Make up an excuse, such as a death in the family, to cover up for your mistake

  • 41. 
    All of the following are included in the staffing management plan except which one?  
    • A. 

      Staff acquisition and release

    • B. 

      Compliance and safety

    • C. 

      Roles and responsibilities

    • D. 

      Rewards and recognition

  • 42. 
    When should you identify the stakeholders?  
    • A. 

      At the start of the project

    • B. 

      At the start of the planning process group

    • C. 

      At the start of each phase

    • D. 

      After gathering the requirements

  • 43. 
    You are managing a highway construction project and you are trying to determine if the project is ahead or behind schedule. Which of the following would be most helpful?  
    • A. 

      The schedule baseline

    • B. 

      Work performance information

    • C. 

      Schedule network diagram

    • D. 

      Reserve analysis

  • 44. 
    • A. 

      Fix the flaw immediately

    • B. 

      Inform the customer of the design flaw

    • C. 

      Create a change request

    • D. 

      Determine the impact of the change

  • 45. 
    Government regulations that will limit your options as a project team are best described as?  
    • A. 

      Bureaucracies

    • B. 

      Constraints

    • C. 

      Workarounds

    • D. 

      Assumptions

  • 46. 
    Your project has the following schedule network paths: A-D-F-H, B-D-F-H, C-E-F-H, and C-E-G-H. Tasks have the following durations: A=10, B=8, C=6, D=4, E=12, F=6, G=3, H=4. What is the critical path?  
    • A. 

      22

    • B. 

      24

    • C. 

      25

    • D. 

      28

  • 47. 
    In which of the following team building stages does the team begin to work together and build good working relationships?  
    • A. 

      Storming

    • B. 

      Performing

    • C. 

      Forming

    • D. 

      Norming

  • 48. 
    You are managing a project on a Time and Materials contract that is budgeted thru the end of the year. You expect your work will be completed by December 13th, but if you end the engagement early there is a good chance your contract will not be renewed for the next quarter. What should you do?  
    • A. 

      Stretch your work out, so that you complete the project at the end of December as scheduled to ensure that your contract gets renewed.

    • B. 

      Complete the project on December 13, even if it means losing the contract.

    • C. 

      Ask the customer for an early completion bonus.

    • D. 

      Complete the project on December 13, but continue working on additional features so that the customer will get more than they expected.

  • 49. 
    • A. 

      Ignore the stakeholder

    • B. 

      Meet with the stakeholder to inform them of your project

    • C. 

      Meet with the stakeholder to gather their requirements

    • D. 

      Find someone to blame for not identifying the stakeholder earlier

  • 50. 
    Which of the following is not part of the project closure process?  
    • A. 

      Phase exit criteria

    • B. 

      Verify requirement were met

    • C. 

      Transfer the project to operations

    • D. 

      Gather lessons learned

  • 51. 
    What is included in the scope baseline?  
    • A. 

      Project scope statement, WBS, and WBS dictionary

    • B. 

      Scope management plan, and project scope statement

    • C. 

      Scope management plan, project scope statement, WBS, and WBS dictionary

    • D. 

      WBS and WBS dictionary

  • 52. 
    What is the range of a rough order of magnitude (ROM)?  
    • A. 

      +/- 10%

    • B. 

      +/- 25%

    • C. 

      +/- 50%

    • D. 

      +/- 100%

  • 53. 
    You have just gained formal approval for your project and are asking around to see who else might be impacted by your project. What process group are you performing?  
    • A. 

      Initiating

    • B. 

      Planning

    • C. 

      Executing

    • D. 

      Monitoring and Controlling

  • 54. 
    A major problem with this type of organization structure is that when the project is finished the team is terminated. What type of organization structure does this refer to?  
    • A. 

      Balanced Matrix

    • B. 

      Projectized

    • C. 

      Functional

    • D. 

      Weak Matrix

  • 55. 
    An important aspect of success criteria is that it should be quantifiable. Which of the following is an example of quantifiable success criteria?  
    • A. 

      The product has high quality

    • B. 

      A ten percent reduction in production costs

    • C. 

      The customer is happy with the results

    • D. 

      A large increase in sales

  • 56. 
    • A. 

      Foster a more creative team

    • B. 

      Focus their attention on the primary causes of quality issues

    • C. 

      See patterns in defect rates over time

    • D. 

      Perform resource leveling on the project

  • 57. 
    • A. 

      Adding additional features to make the customer happy

    • B. 

      Being aligned to the organization's strategic goals

    • C. 

      Meeting or exceeding the documented requirements

    • D. 

      Meeting or exceeding the customer's expectations

  • 58. 
    You are managing a project to create a stage scene for a Broadway play. You are told that one of the requirements is that you must deliver the stage scene by October 20 - the date the Broadway play will take place. Where would you document the October 20 deadline?  
    • A. 

      In the requirements documentation, because it is a requirement

    • B. 

      In the WBS, because it is a deliverables

    • C. 

      In the constraints log, because it is a contraint

    • D. 

      In the risk register, because it is a risk

  • 59. 
    A project manager is trying to complete a software development project, but cannot get enough attention for the project. Resources are focused on completing process-related work and the project manager has little authority to properly assign resources. What form of organization must the project manager be working in?  
    • A. 

      Functional

    • B. 

      Matrix

    • C. 

      Strong Matrix

    • D. 

      Coordinated

  • 60. 
    You are working as a project manager and are currently looking at a chart that shows you the type and number of resources that you need over a period of time. Your goal is to smooth out your resources so you can avoid the peaks and valleys. What type of chart are you looking at?  
    • A. 

      Run chart

    • B. 

      Resource histogram

    • C. 

      Resource calendar

    • D. 

      Staffing management plan

  • 61. 
    You are working on a large construction project as a project manager and have just found an opportunity to save a lot of money on your project. Which of the following is an example of exploiting the opportunity?  
    • A. 

      Partnering with anthor company to take advantage of the opportunity

    • B. 

      By changing your project approach to ensure that you achieve the full benefits of the opportunity

    • C. 

      Hiring workers in another country to work long hours in poor conditions for very low pay

    • D. 

      By taking out an insurance policy to reduce your project costs

  • 62. 
    A cost performance index (CPI) of 0.87 means:  
    • A. 

      The project is under budget

    • B. 

      When the project is completed the project will have spent 87 percent more than planned

    • C. 

      The project is only progressing at 87 percent of that planned

    • D. 

      The project is only getting 87 cents out of every dollar invested

  • 63. 
    When working as a project manager there are many things around you that can impact the project's ability to be successful including the corporate culture, infrastructure, marketplace conditions, the number and type of resource available, workplace attitudes, etc. These are referred to as?  
    • A. 

      Organizational process assets

    • B. 

      Enterprise environmental factors

    • C. 

      Lesson learned

    • D. 

      Constraints

  • 64. 
    You are a project manager producing several identical components for an aerospace project. You are supposed to be producing 2 units per month worth $250,000 per unit. After 3 months you have only produced an average of 1.2 units per month. You use some fancy math to determine what the difference is. What is the fancy math formula you used?  
    • A. 

      SPI

    • B. 

      CV

    • C. 

      SV

    • D. 

      VAC

  • 65. 
    All of the following are part of the scope baseline except the:  
    • A. 

      Project scope management plan

    • B. 

      Project scope statement

    • C. 

      Work breakdown structure

    • D. 

      Work breakdown structure dictionary

  • 66. 
    • A. 

      Smoothing

    • B. 

      Punishment

    • C. 

      Forcing

    • D. 

      Confronting

  • 67. 
    You are meeting with the quality assurance (QA) manager to discuss the results of the quality audit of your project. The QA manager informs you that your team has not been following the proper quality policies outlined in the quality plan and as a result might be increasing the likelihood for defects. You feel that even though the team is not following the quality policy, they are still doing a good job. How should you handle this situation?  
    • A. 

      You should make a note in your lessons learned document

    • B. 

      Go to the functional managers of your team members and ask them to ensure the team members follow the policy

    • C. 

      You should document corrective actions and submit a change request

    • D. 

      Ignore the QA manager because your team is doing a good job

  • 68. 
    Your project team does not understand the fundamentals of project management. You feel this has the potential to harm your project. You decide to put together a half-day training session to teach PMBOK basics. What is this an example of?  
    • A. 

      Developing your project team

    • B. 

      Contributing to the Project Management Body of Knowledge

    • C. 

      Quality prevention costs

    • D. 

      Avoiding risk

  • 69. 
    Your project was suddenly terminated after a major design flaw was found in one of the component that you delivered to the customer. What should you do next?  
    • A. 

      Stop work, document the lessons learned, and then release the team

    • B. 

      Offer the customer box seat tickets to a professional sporting event and try to get him to reinstate your contract

    • C. 

      Keep the team working on the project to fix the problems and try to get the project reinstated

    • D. 

      Stop work and release the team immediately

  • 70. 
    You are looking at data points on a control chart in real time and notice 7 consecutive points above the mean, but within the control limits. What is this called and what does it mean?  
    • A. 

      This is called assignable cause and it means you have identified a defect

    • B. 

      This is called common cause and it means the variation is predictable

    • C. 

      This is called quality assurance and it means you are doing your job

    • D. 

      This is called the rule of 7 and it means your process is headed out of control

  • 71. 
    You have two key stakeholders on your project that are always arguing. If one makes a suggestion, the other disagrees even if it's a good idea. Which group creativity technique should you use?  
    • A. 

      Delphi techique

    • B. 

      Focus groups

    • C. 

      Brainstorming

    • D. 

      Team building exercises

  • 72. 
    You have just received formal authorization to start your project. What should you do next?  
    • A. 

      Start work on the project

    • B. 

      Develop the project charter

    • C. 

      Collect the requirements

    • D. 

      Identify the stakeholders

  • 73. 
    You are managing a graphic design and print project. There is a 30% chance that the paper you are using will be too thin and you'll have to reprint the presentation, which will cost you an extra $5,000. There is also a 20% chance that the high capacity ink cartridges you are using will last you longer than you expect, which will save you $1,000. What is your Estimated Monetary Value (EMV)?  
    • A. 

      $4,000

    • B. 

      $200

    • C. 

      -$1,300

    • D. 

      -$1,500

  • 74. 
    You are managing a construction project and there is a chance of a strike at one of your subcontractors which would delay your project. Which of the following is NOT a correct statement about risk response strategies?  
    • A. 

      You decide not to use that vender and do the work yourself, which would be an example of avoidance.

    • B. 

      If the strike happens, your team will work overtime once the delivery arrives to make up for the lost time. This is an example of mitigation.

    • C. 

      You decide to use another vendor, which would be an example of sharing.

    • D. 

      You decide to do nothing, which would be an example of acceptance.

  • 75. 
    What is the main purpose of the WBS dictionary?  
    • A. 

      It contains additional information about each WBS component

    • B. 

      It provides a framework for how to create the WBS

    • C. 

      It tracks time and cost on a project

    • D. 

      It contains additional information about each activity

  • 76. 
    You are the project manager at a healthcare services company. Two of your team members are having an argument that has escalated into yelling. How should you handle the conflict?  
    • A. 

      Confronting

    • B. 

      Avoiding

    • C. 

      Smoothing

    • D. 

      Accommodating

  • 77. 
    You are the project manager for a large project under contract with the government. The contract is a five-year, multi-million dollar project and was signed six months ago. You were not involved in contract negotiations or setting up procedures for managing changes, but now you are swamped with changes from the customer and from people inside your organization. Who is normally responsible for formally reviewing major changes to the project/contract?  
    • A. 

      The project manager

    • B. 

      The contracting legal department

    • C. 

      The change control board (CCB)

    • D. 

      Senior management

  • 78. 
    • A. 

      She should report this to senior management and start work on the construction phase

    • B. 

      She should get details from WBS dictionary to create the WBS

    • C. 

      The WBS should be created first and then construction work started

    • D. 

      She should refuse to manage the project without a WBS

  • 79. 
    You are managing a project with the following EVM metrics: AC = $24,000, EV = $30,000 and PV = $28,000. Which of the following statements is true?  
    • A. 

      The project is over budget and ahead of schedule

    • B. 

      The project is within budget and behind schedule

    • C. 

      The project is over budget and behind schedule

    • D. 

      The project is within budget and ahead of schedule

  • 80. 
    You are taking measurements and plotting the results on a control chart. What process are you performing?  
    • A. 

      Perform quality assurance

    • B. 

      Perform quality control

    • C. 

      Plan quality

    • D. 

      Monitor and control project work

  • 81. 
    You are a project manager and are having a disagreement about an important design issue with another colleague. Before you can seriously discuss the issue your colleague says "forget about it. You're always right. We'll just do it your way." What is the best way to describe how the colleague handled this situation?  
    • A. 

      She gave up

    • B. 

      She deferred

    • C. 

      She withdrew

    • D. 

      She retreated

  • 82. 
    Defects found late in the project are  
    • A. 

      Easy to fix

    • B. 

      Expensive to fix

    • C. 

      Catastrophic to the project

    • D. 

      The project manager's fault

  • 83. 
    • A. 

      Give him permission to take the extra day off, because you should reward him for his effort

    • B. 

      Tell him to just call in sick that day and you won't tell anyone it was a planned vacation

    • C. 

      Ask your manager for approval to give him the day off

    • D. 

      Don't give him the day off

  • 84. 
    • A. 

      Risk data quality assessment

    • B. 

      Expected Monetary Value (EMV) analysis

    • C. 

      Risk categorization

    • D. 

      Probability and impact matrix

  • 85. 
    You work for a company that develops software using agile methodologies. You decide to take a training course in agile project management. What is this an example of?  
    • A. 

      Developing project team

    • B. 

      Contributing to the project management body of knowledge

    • C. 

      Enhancing personal professional competencies

    • D. 

      Lessons learned

  • 86. 
    • A. 

      Identify risk

    • B. 

      Collect requirements

    • C. 

      Perform quality assurance

    • D. 

      Monitor and control project work

  • 87. 
    You are working as a project manager on a construction project. You determine that there is a 40% risk of a flood during a critical period in the project. If the flood occurs it will damage $40,000 worth of equipment. It will also cost an extra $10,000 to drain the water out of the construction site. You also note that there is a 35% chance that having a small amount of rain will help the landscaping around the construction site, which will save you $10,000 in irrigation costs. What is the EMV?  
    • A. 

      -$16,500

    • B. 

      -$23,500

    • C. 

      $40,000

    • D. 

      $50,000

  • 88. 
    You have just completed the work on your project. All of the following must be completed before the project is closed out except which one?  
    • A. 

      Get formal acceptance of the deliverables from the customer

    • B. 

      Document revised risk strategies for all remaining risks to the project

    • C. 

      Verify that the product acceptance criteria has been met

    • D. 

      Verify that the scope has been completed

  • 89. 
    One of your vendors has not completed the work required on the project and you have exhausted all other options to resolve the dispute. Which of the following is not an appropriate option?  
    • A. 

      Lawsuit

    • B. 

      Arbitration

    • C. 

      Mediation

    • D. 

      Procurement audit

  • 90. 
    You are trying to determine how best to reward your team for a job well done. Where would you find this information?  
    • A. 

      Reward and recognition plan

    • B. 

      Staffing management plan

    • C. 

      Human resource plan

    • D. 

      Cost management plant

  • 91. 
    You are reviewing a control chart for your project. Which of the following best describes out of control?  
    • A. 

      One data point about the mean

    • B. 

      One data point above the control limit

    • C. 

      One data point within the control limits

    • D. 

      Seven or more data points within the control limits

  • 92. 
    You are working as a project manager on a construction project and you have identified a risk that you will run out of plywood because the building has odd angles and that will result in 20% more scrap than normal. You decide to go to the supply house and buy 20% more plywood than originally planned. Which strategy are you using?  
    • A. 

      Avoidance

    • B. 

      Mitigation

    • C. 

      Transference

    • D. 

      Acceptance

  • 93. 
    What would a resource histogram show that a RACI matrix would not?  
    • A. 

      The person in charge of each activity

    • B. 

      Time

    • C. 

      Activity

    • D. 

      Interrelationships

  • 94. 
    Regarding change, the project manager's attention is best spent doing which of the following?  
    • A. 

      Informing the sponsor and stakeholders of changes

    • B. 

      Tracking and recording changes

    • C. 

      Building relationships with the change control board members

    • D. 

      Preventing unnecessary changes

  • 95. 
    Which of the following does not require formal written communication?  
    • A. 

      Updating the project plan

    • B. 

      Making changes to a contract

    • C. 

      Scheduling a meeting

    • D. 

      Trying to solve a complex problem

  • 96. 
    You are in the process of wrapping your project up. Which of the following should you consult to determine when and how to release the team?  
    • A. 

      Human resource plan

    • B. 

      Staffing management plan

    • C. 

      RACI matrix

    • D. 

      Activity list

  • 97. 
    You are managing a project for a pharmaceutical company to develop a new flu vaccine that could save millions of lives. Which of the following would you use if you wanted to analyze actual versus planned results?  
    • A. 

      Status report

    • B. 

      Variance report

    • C. 

      Trend report

    • D. 

      Forecast report

  • 98. 
    You are managing a project to build a bridge across the bay. The previous project had cost overruns because the project team underestimates the winds and harsh weather conditions on the bay. The lessons learned from the previous project can be found in which of the following places?  
    • A. 

      Organizational process assets

    • B. 

      Records management system

    • C. 

      Project management software

    • D. 

      Enterprise environmental assets

  • 99. 
    What form of communication should a customer use to express their acceptance of the project deliverables?  
    • A. 

      Informal verbal

    • B. 

      Formal written

    • C. 

      Formal verbal

    • D. 

      Informal written

  • 100. 
    Which of the following is not used to create the document that will be used to gain formal authorization to start the project?  
    • A. 

      Business case

    • B. 

      Project statement of work

    • C. 

      Contract

    • D. 

      Scope statement

  • 101. 
    Which of the following is considered the triple constraints?  
    • A. 

      Cost, schedule, and scope

    • B. 

      Cost, schedule, and resources

    • C. 

      Cost, schedule, and communication

    • D. 

      Cost, schedule, and quality

  • 102. 
    What is the name of the person responsible for the risk response plan?  
    • A. 

      Risk manager

    • B. 

      Risk controller

    • C. 

      Risk registrar

    • D. 

      Risk owner

  • 103. 
    You are managing a project to install a new robot at a car manufacturer. You are very comfortable with the installation, but the electrical is not your team's area of expertise. You decide it is too big of a liability to do the electrical yourself and hire a subcontractor to do the electrical work for you. This is an example of what?  
    • A. 

      Delegation

    • B. 

      Tranference

    • C. 

      Avoidance

    • D. 

      Mitigation

  • 104. 
    In a meeting with the project stakeholders you are presenting a performance report which was produced using the following data: EAC = 350, BAC = 300, ETC = 200 and AC = 150. You are asked by the project sponsor if it's possible for you to complete the project within your original cost performance baseline. What is the best answer to this question?  
    • A. 

      Because the BAC is less than the EAC, you will complete the project under budget

    • B. 

      Because the EAC is more than the BAC, you will complete the project over budget

    • C. 

      Because EAC-AC = 200 you will complete the project on budget

    • D. 

      You do not have enough data to answer this question

  • 105. 
    During a project team meeting, a team member suggests an enhancement to the scope that is beyond the scope of the project charter. The project manager points out that the team needs to concentrate on completing all the work and only the work required. This is an example of what?  
    • A. 

      Change management process

    • B. 

      Scope management

    • C. 

      Quality analysis

    • D. 

      Scope decomposition

  • 106. 
    • A. 

      Schedule management plan

    • B. 

      WBS

    • C. 

      Network diagram

    • D. 

      Scope statement

  • 107. 
    • A. 

      Call an intervention so the entire team can tell him how his behavior has impacted the team

    • B. 

      Send him an email informing him that his behavior is inappropriate

    • C. 

      Schedule a one-on-one meeting to discuss the issue in private

    • D. 

      Setup a meeting with Bob and his wife to try to help them resolve their differences

  • 108. 
    You are the project manager of a marketing intelligence project and you are 75% complete with the project. At this point in the project you really cannot change much as it's almost complete. A new chief marketing officer (CMO) has been hired at your company and he will obviously be affected by your project. What should you do?  
    • A. 

      Complete the project and show the CMO the results when you are finished

    • B. 

      Meet with the CMO to discuss his requirements

    • C. 

      Add the CMO to the weekly status report distribution list

    • D. 

      Stop all work on the project until you get approval from the new CMO to continue

  • 109. 
    Your project is currently in the initiating process group. Which of the following is not something you should do at this point in time?  
    • A. 

      Document the reason for doing the project

    • B. 

      Define how work will be executed to accomplish the project objectives

    • C. 

      Identify project success criteria

    • D. 

      Document high-level risks

  • 110. 
    You are managing a project that will move your company's data to a new state of the art data center. The biggest risk your team has identified is the risk of losing important customer records data during the move. Fortunately, most of the data is also stored on paper forms. However the cost to input the records would be very expensive. To address this risk you create a backup of the entire customer database as of last week and purchase an insurance policy to pay for the cost to input data for the past 7 days. Which type of risk response strategy are you using?  
    • A. 

      Mitigate and transfer

    • B. 

      Mitigate and enhance

    • C. 

      Mitigate and share

    • D. 

      Mitigate and avoid

  • 111. 
    You are managing a research project and have just received a change from the customer that will be cheap and easy to implement. What is the first thing you should do?  
    • A. 

      Ask your manager for approval

    • B. 

      Go to the change control board

    • C. 

      Evaluate the impacts to the other project constraints

    • D. 

      Implement the change immediately

  • 112. 
    Which of the following statements is true regarding risk management?  
    • A. 

      Risks are certain events that may be threats or opportunities to the objectives of the project

    • B. 

      Risks might be opportunities to the project objectives but only risks that are threats to the project objectives need to be considered

    • C. 

      Risks that are perceived more as rewards to the organization than negative consequences should be accepted

    • D. 

      Project risks are uncertain events

  • 113. 
    Two of your team members, Jane and Carlos, are arguing about a design issue. Jane tells Carlos that if he doesn't do things her way, she won't help him with any of his project tasks anymore. This is an example of?  
    • A. 

      Compromise

    • B. 

      Forcing

    • C. 

      Smoothing

    • D. 

      Withdrawal

  • 114. 
    You are the project manager of an industrial manufacturing project. During project executing, a team member comes to you because he is unsure what work he needs to complete on the project. Which of the following documents contains a detailed description of the project's deliverables and the work required to create those deliverables?  
    • A. 

      Project scope statement

    • B. 

      WBS

    • C. 

      Activity list

    • D. 

      WBS dictionary

  • 115. 
    Which of the following is a retrievable archive of contract documents and correspondence that can be used by future project managers?  
    • A. 

      Lessons learned

    • B. 

      Records management system

    • C. 

      Organizational process assets

    • D. 

      Document repository

  • 116. 
    You are a project manager in the process of negotiating a contract, but you have no idea how long the work will take or how much materials will be required. Which type of contract would be best suited for this situation?  
    • A. 

      Cost Plus Incentive Fee (CPIF)

    • B. 

      Fixed Price (FP)

    • C. 

      Cost Plus Percentage of Costs (CPPC)

    • D. 

      Time and Materials (T&M)

  • 117. 
    You are managing a manufacturing project and want to improve quality. Which of the following categories would inspections and destructive testing loss fall under?  
    • A. 

      Prevention costs

    • B. 

      Appraisal costs

    • C. 

      Internal failure costs

    • D. 

      External failure costs

  • 118. 
    Stakeholders are best described as?  
    • A. 

      People or organizations who ask you to do work

    • B. 

      People or organizations who are actively involved in or affected by the project

    • C. 

      People who approve the project

    • D. 

      People who provide the financial resources for the project

  • 119. 
    You are in the process of executing your project and need to know when it will be completed. You have the following activity durations on your project: A=8, B=14, C=6, D=6, E=12, F=6. You also know that D is dependent on A and B. Task F is a successor of D and E. Task C is a predecessor of task E. Based on this information what is the critical path and what is the float of task A?  
    • A. 

      Critical path is BDF and the float of task A is 6

    • B. 

      Critical path is ADF and the float of task A is 0

    • C. 

      Critical path is CEF and the float of task A is 0

    • D. 

      Critical path is BDF and the float of task A is 2

  • 120. 
    You are called to a bidder conference to bid on part of a telecommunications project. Your job as project manager will be to manage the hardware installation piece of the project. At the conference you see a former colleague that is bidding on the wiring part of the job. You know that the integration between the wiring and the hardware can be a bit tricky and all firms competing for these two pieces of work will have to pad their bids due to the increased risk. You decide to work with your former colleague and submit one combined bid that is lower than anyone else's to ensure you get the work. This is an example of what type of risk response strategy?  
    • A. 

      Mitigating

    • B. 

      Transferring

    • C. 

      Sharing

    • D. 

      Exploiting

  • 121. 
    You are in the process of hiring 2 new project managers for upcoming projects at your company. You discover that one of the applicants has lied about being PMP certified. With that one exception, he is actually the most qualified applicant. What should you do?  
    • A. 

      Hire him since he is the most qualified person

    • B. 

      Report him to PMI because lying about having the PMP is unethical

    • C. 

      Do nothing because it's none of your business

    • D. 

      Report him to the police because lying on a resume is fraud

  • 122. 
    Who is the most appropriate person to approve the project charter?  
    • A. 

      Customer

    • B. 

      Sponsor

    • C. 

      Stakeholders

    • D. 

      Project manager

  • 123. 
    You are working alongside your best friend and a fellow PMP. He tells you that he has been taking boxes of pens and highlighters from the storage cabinet and selling them on eBay. He tells you that it's a big company and they won't miss a few pens, and then asks you if you want to partake in his scheme. What should you do?  
    • A. 

      Report him to the PMI

    • B. 

      Setup an eBay account and join him

    • C. 

      Report him to the police

    • D. 

      Do nothing

  • 124. 
    You are in the process of executing your project and need to know when it will be completed. You have the following activity durations on your project: A=6, B=15, C=11, D=8, E=14, F=5, G=4. You also know that D is dependent on A and B. Task F is a successor of D, E, and G. Task C is a predecessor of task E and G. Which of the following is the critical path?  
    • A. 

      A-D-F

    • B. 

      B-D-F

    • C. 

      C-E-F

    • D. 

      C-G-F

  • 125. 
    What is true regarding projects?  
    • A. 

      A project is a unique service undertaken to create a temporary product

    • B. 

      A project is a unique endeavor undertaken to create a temporary service

    • C. 

      A project is a temporary endeavor undertaken to create a unique product or service

    • D. 

      A project is a temporary product undertaken to create a unique endeavor or service

  • 126. 
    Which of the following is not included in configuration management?  
    • A. 

      Automatic change request approvals

    • B. 

      Controlling changes to project deliverable

    • C. 

      A method to communication changes to stakeholders

    • D. 

      Identification of the functional and physical attributes of the project deliverables

  • 127. 
    You have the following activity cost estimates: Optimistic = $1,000, Pessimistic = $2,400, Most Likely = $1,400. What is the estimated activity cost?  
    • A. 

      $1,400

    • B. 

      $1,500

    • C. 

      $1,600

    • D. 

      $2,400

  • 128. 
    You are analyzing risks on your project using numeric values. What are you doing?  
    • A. 

      Qualitative risk analysis

    • B. 

      Quantitative risk analysis

    • C. 

      Identifying risks

    • D. 

      Response strategy analysis

  • 129. 
    You are measuring quality on your project. Which of the following is 3-sigma and 6-sigma, respectively?  
    • A. 

      99.999% and 99.7%

    • B. 

      95% and 99.999%

    • C. 

      99.7% and 99.999%

    • D. 

      68% and 95%

  • 130. 
    You are the project manager of a project that is under a CPPC contract. You are reviewing the following data: BAC=375, EAC=350, AC=250, EV=275, and PV=275. Which of the following statements is true at this time?  
    • A. 

      The project will come in under budget and therefore be reimbursed for all costs plus receive a percentage of the cost savings as a commission

    • B. 

      The project will come in over budget and therefore will not be reimbursed for all costs plus will pay a percentage of the cost overrun as a penalty

    • C. 

      The project will come in on budget and therefore will only be reimbursed for all costs with no additional commission or penalty

    • D. 

      The project will come in on budget and therefore be reimbursed for all costs and plus will receive a fix sum as a reward

  • 131. 
    You have recently scheduled serveral meetings with your project team to review items in the issue log and resolve them by developing corrective actions. What is the best description of this process?  
    • A. 

      This is part of the Manage Stakeholder Expectations process to ensure that stakeholder needs are being met

    • B. 

      This is part of the Direct and Manage Project Execution process to ensure that stakeholder needs are being met

    • C. 

      This is part of the Manage Project Team process to ensure that project goals are met

    • D. 

      This is part of the Perform Quality Assurance process to ensure that any issues that have arisen during Perform Quality Control are being managed

  • 132. 
    You have 12 other people on your project. How many lines of communication are there?  
    • A. 

      12

    • B. 

      13

    • C. 

      66

    • D. 

      78

  • 133. 
    • A. 

      Crashing

    • B. 

      Fast-tracking

    • C. 

      Resource leveling

    • D. 

      Critical chain method

  • 134. 
    You are preparing for the PMP exam when a colleague of yours who has already passed the PMP offers to tell you all of the answers he remembers from when he took the exam. What should you do?  
    • A. 

      Accept his offer so that you can pass the exam

    • B. 

      Decline his offer and report him to PMI

    • C. 

      Accept his offer and post everything he tells you to your blog so that others can benefit

    • D. 

      Decline the offer

  • 135. 
    You have just been informed that you have been selected as the project manager for the XYZ Widget project. You are told that it's on a very tight schedule and therefore needs to begin as soon as possible. You recall that previous projects for this customer did not go as smoothly as planned with respect to both the budget and schedule so there is a lot of pressure to meet expectations on this new project. Which of the following should you do first?  
    • A. 

      Schedule a kick-off meeting to begin brainstorming with your project team to review the schedule and to understand any issues or concerns that may immediately arise

    • B. 

      Ask for a copy of the Project Charter so you can review who the major stakeholders are, what the high level budget, schedule, and requirements are and verify your authority as the project manager

    • C. 

      Immediately begin identifying requirements in order to get a jump on the schedule since your primary concern is ensuring that the expectations of the project and the customer are fully met this time

    • D. 

      Review the Project Scope Statement to ensure you fully understand all of the requirements and criteria for success and then schedule a meeting to begin identifying stakeholders

  • 136. 
    When managing a project team, what is the best way to handle conflict in a team environment?  
    • A. 

      You should address the conflict early and in private using a direct and collaborative approach

    • B. 

      You should address the conflict in front of the whole team to ensure that everyone knows about it

    • C. 

      You should wait as long as possible to see if the conflict will go away by itself

    • D. 

      When you are resolving a conflict, you should compare it to any past conflicts

  • 137. 
    There are several versions of the project scope statement floating around. Unfortunately, there is no version on the documents so it is creating a lot of confusion as to which document is most up to date. Where would you go to find out which document is correct version?  
    • A. 

      Version control log

    • B. 

      Change control board

    • C. 

      Project management plan

    • D. 

      Configuration management system

  • 138. 
    You are the project manager for a large biotech company. One of your Asian team member, Chang, makes a racist comment about a white woman on the team. Your company policy is to report such comments to HR. This is the first time you have heard such racist comments on your team and don't expect it will happen again. What should you do?  
    • A. 

      Ignore the comment since it was the first time you have heard such a comment and you don't expect it will happen again

    • B. 

      Reprimand Chang during the next team meeting

    • C. 

      Reprimand Chang in private and report his conduct to HR

    • D. 

      Ignore the comment, because racist comment does not affect the project

  • 139. 
    When might it be appropriate to re-balance a project?  
    • A. 

      Never since baselines are used to measure progress against the plan

    • B. 

      After receiving approved budget updates

    • C. 

      After a corrective action

    • D. 

      After receiving updates to the cost management plan

  • 140. 
    Which of the following best describes a scatter diagram?  
    • A. 

      Displays the relationship between independent and dependent variable

    • B. 

      Plots data points over time

    • C. 

      Shows the relationship between causes and defects

    • D. 

      Has an upper limit and a lower limit and shows process deviations

  • 141. 
    You are managing a project to develop a new medical device. As you complete each deliverable you inspect it with the customer to ensure that it meets the requirements. What are you doing?  
    • A. 

      Perform quality control

    • B. 

      Verify quality

    • C. 

      Verify scope

    • D. 

      Close project or phase

  • 142. 
    Which of the following communcition methods is email considered to be?  
    • A. 

      Push

    • B. 

      Pull

    • C. 

      Interactive

    • D. 

      Electronic

  • 143. 
    You have a disagreement with a stakeholder over the technical approach to your project. Where should you document this?  
    • A. 

      Status report

    • B. 

      Risk register

    • C. 

      Issues log

    • D. 

      It should not be documented

  • 144. 
    You are working on a project in a weak matrix organization. Who has the authority in this type of structure?  
    • A. 

      Sponsor

    • B. 

      Functional manager

    • C. 

      Project manager

    • D. 

      Customer

  • 145. 
    What is the name for the lowest level of the WBS?  
    • A. 

      Activity

    • B. 

      Deliverable

    • C. 

      Work package

    • D. 

      Node

  • 146. 
    In a strong matrix organization the role of the project manager is best described as?  
    • A. 

      Expediter

    • B. 

      Full-time

    • C. 

      Coordinator

    • D. 

      Part-time

  • 147. 
    Who manages the integration on a project?  
    • A. 

      Project manager

    • B. 

      Project team

    • C. 

      Sponsor

    • D. 

      Stakeholder

  • 148. 
    Pareto charts are used to determine which of the following?  
    • A. 

      The number of defects being created by 20% of the causes

    • B. 

      The specific samples are violating the Rule of 7

    • C. 

      The relationship between two variables

    • D. 

      The number of standard deviations away from the mean of 20% of the defects

  • 149. 
    You are testing quality on your project and you want to see trends over time. Which chart would be appropriate for this?  
    • A. 

      Ishikawa diagram

    • B. 

      Run chart

    • C. 

      Pareto chart

    • D. 

      Control chart

  • 150. 
    Which of the following is true about the project SOW?  
    • A. 

      If the project is being done for an external customer, it is usually written by the customer

    • B. 

      If the project is internal, it is written by the project manager after receiving the Project Scope Statement

    • C. 

      It is written by the seller as the response to a RFP

    • D. 

      It is written by the buyer in response to a RFQ

  • 151. 
    You are the project manager of a large global project that has team members spread out across several countries in multiple time zones. Several of the team members in India have been complaininbg about the limited health benefits provided by your company and that they are not able to pay for the care they need given their lower salaries as compared to project team members in the United Sates. Lately they have been somewhat slow to respond to your e-mail requests for status updates and have even missed a few meetings. The most likely explanation for this is?  
    • A. 

      McGregor's Theory-X

    • B. 

      Herberg's Motivation-Hygiene Theory

    • C. 

      McGregor's Theory-Y

    • D. 

      McClelland's Theory of Needs

  • 152. 
    You are managing an IT project for a law firm. You are using a computer program to analyze your risks. The program does random iterations to compute probability distributions. What tool are you using?  
    • A. 

      EVM analysis

    • B. 

      Monte Carlo analysis

    • C. 

      Sensitivity analysis

    • D. 

      Probability and impact matrix

  • 153. 
    You are managing a project to install 6 new robots in a manufacturing facility. Your primary vendor has just completed his work and you also just received an invoice for his last deliverable. Which of the following would be the most helpful to you?  
    • A. 

      Claims administration

    • B. 

      Records management systems

    • C. 

      Payment systems

    • D. 

      Inspection and audits

  • 154. 
    You are managing the implementation of a new accounting software at your company. Two of your stakeholders have a disagreement of when to do the kickoff meeting. One wants to do it before planning begins and the other wanted to do it at the end of planning. They compromise and do it half-way between. Both agree to the solution, but still insist their view is right. What is another name for a compromise?  
    • A. 

      Lose-lose

    • B. 

      Win-lose

    • C. 

      Win-win

    • D. 

      Negotiation

  • 155. 
    You identify a risk to your project and come up with a risk response strategy to mitigate the risk. However, after implementing the response strategy there is still some risk that remains. What is this called?  
    • A. 

      Left-over

    • B. 

      Contingent

    • C. 

      Secondary

    • D. 

      Residual

  • 156. 
    You are in the process of managing procurement relationships, monitoring contract performance, and making changes/corrections to your contracts. What process are you performing?  
    • A. 

      Plan procurements

    • B. 

      Close procurements

    • C. 

      Administer procurements

    • D. 

      Conduct procurements

  • 157. 
    All of the following occur during the close project or phase process, except which one?  
    • A. 

      Formal acceptance

    • B. 

      Verification of scope

    • C. 

      Create lessons learned

    • D. 

      Procurement audits

  • 158. 
    Which of the following is true of NPV?  
    • A. 

      NPV represents the value of the planned work after AC has been subtracted

    • B. 

      NPV represents the present value of project investments minus the future value of cash flows

    • C. 

      NPV evaluates the cash inflows using the discounted cash flow technique

    • D. 

      NPV represnts the value of planned work after EV has been subtracted

  • 159. 
    You are preparing a weekly status report and want to include a forecast for your project. Which of the following would be most helpful?  
    • A. 

      CPI and SPI

    • B. 

      CV and SV

    • C. 

      PV and AC

    • D. 

      VAC and EAC

  • 160. 
    Which of the following PMBOK outputs would be used to report project status?  
    • A. 

      Issues log

    • B. 

      Lessons learned

    • C. 

      Work performance measurements

    • D. 

      Status reports

  • 161. 
    You are responsible for ensuring that your seller's performance meets contractual requirements. For effective contract administration, you should  
    • A. 

      Hold a bidders conference

    • B. 

      Establish the appropriate contract type

    • C. 

      Conduct procurement performance reviews

    • D. 

      Develop a statement of work

  • 162. 
    Everything has been going smoothly on your project until this morning. A fire broke out at the job site as a result of a lightning strike from an unusual summer thunderstorm and has destroyed quite a bit of the work completed to date. You review your Risk Management Plan and do not find any mention of this type of occurance. This is an example of  
    • A. 

      Poor risk planning which failed to identify this as a risk

    • B. 

      An unidentified risk which will be covered by a management reserve

    • C. 

      A risk which should have been identified during qualitative analysis

    • D. 

      An unidentified risk which will be covered by a contingency reserve

  • 163. 
    The Cost-of-Quality is defined as  
    • A. 

      Money spent during the project to avoid failures and divided into two categories: Prevention and Appraisal

    • B. 

      All costs over the life of the project associated with quality and divided into two categories: Conformance and Nonconformance

    • C. 

      Money spent during and after the project to avoid failures and divided into two categories: Internal and External

    • D. 

      A qualitative measurement that calculates the expected monetary value of quality control measures using the formula COQ = impact * probability * cash flow

  • 164. 
    Project Scope Verification involves all of the following except  
    • A. 

      Formalized acceptance of completed project deliverables

    • B. 

      Reviewing deliverables with the customer or project sponsor

    • C. 

      Verifying the correctness of project deliverables

    • D. 

      Verifying the completion of project deliverables

  • 165. 
    Which of the following is the output from the Communications Planning process?  
    • A. 

      Project records

    • B. 

      Communications management plan

    • C. 

      Performance reports

    • D. 

      Communication models

  • 166. 
    Which of the following is not done during the contract closure process?  
    • A. 

      Lessons learned

    • B. 

      Ensuring invoices have been paid

    • C. 

      Review of the sellers progress compared to the contract

    • D. 

      Ensuring all contractual obligations have been met

  • 167. 
    Which of the following is a deliverable oriented hierarchical decomposition of the work to be completed on a project?  
    • A. 

      SOW

    • B. 

      WBS

    • C. 

      Scope statement

    • D. 

      Network diagram

  • 168. 
    You have just been assigned to a new project and have been given the project statment of work and the project charter. The first thing you must do is:  
    • A. 

      Create a project scope statement

    • B. 

      Identify all the stakeholders

    • C. 

      Analyze projct risk

    • D. 

      Begin work on the project management plan

  • 169. 
    You are managing a project at a water treatment plant. Your team is having conflicts about things like who takes meeting minutes, what time to arrive at work, inappropriate work language, and workplace dress code. Which of the following would help resolve these issues?  
    • A. 

      Projectized organization structure

    • B. 

      Rewards and recognition

    • C. 

      Ground rules

    • D. 

      Sensitivity training

  • 170. 
    Which of the following is not an output of direct and manage project execution?  
    • A. 

      Deliverables

    • B. 

      Work performance information

    • C. 

      Change requests

    • D. 

      Work performance measurements

  • 171. 
    When should you do the monitor and control project work process?  
    • A. 

      As each deliverable is completed

    • B. 

      As soon as all deliverables are completed

    • C. 

      Immediately after direct and manage project execution

    • D. 

      Continuously throughout the project

  • 172. 
    What is the word you would use to describe the amount of time an activity can be delayed without delaying the following successor activities?  
    • A. 

      Critical chain method

    • B. 

      Free float

    • C. 

      Total float

    • D. 

      Lag

  • 173. 
    Your project is behind schedule. Which types of dependencies would you look at to fast track your project?  
    • A. 

      Hard

    • B. 

      External

    • C. 

      Mandatory

    • D. 

      Arbitrary

  • 174. 
    You are managing a software development project that is behind schedule. Which of the following statements about scheduling is not true?  
    • A. 

      Fast tracking allows you to do two project phases in parallel to speed up the project delivery

    • B. 

      Crashing a non critical path activity will help to speed up the project delivery

    • C. 

      Precedence diagramming method (PDM) allows you to have four types of logical relationships and is more flexible than arrow diagramming method (ADM)

    • D. 

      Critical chain method is the same as critical

  • 175. 
    You have just been assigned as project manager for a large software development project. This one-year project is about halfway done. The project team consists of 10 employees from subcontractors and 25 of your company's employees. You want to understand who is responsible for doing what on the project. Where would you find such information?  
    • A. 

      Responsibility assignment matrix

    • B. 

      Resource histogram

    • C. 

      Gantt chart

    • D. 

      Project organization chart

  • 176. 
    • A. 

      You thank Max for the offer and say you have a lot of work to do so you'll have to decline. You don't feel it would be appropriate to eat lunch with Max since he is a personal friend so you pretend to be too busy.

    • B. 

      You thank Max for the offer and join him for lunch, looking forward to a chance to catch up with him and talk about something other than work. You both agree not to say anything to the rest of the team since it might seem you were playing favorites.

    • C. 

      You thank Max for the offer and join him for lunch. Since you haven't had a chance to formally congratulate him on his recognition by the customer, you tell him this will be a good time to do that and that you will buy lunch.

    • D. 

      You thank Max for the offer but tell him you must decline since it wouldn't be appropriate for you to be seen going to lunch with team member who is also a friend.

  • 177. 
    You are the project manager for the Green Thumb Landscaping Company working on a firm fixed priced contract for a customer who is also a personal friend. The installation of the lawn has completed slightly ahead of schedule. The customer notices that you have some leftover grass that will have to be discarded after the project completes, and asks if you can install it in a location not part of the original project. What is the most appropriate response to this?  
    • A. 

      You agree to install the grass since it would be discarded anyway, you are ahead of schedule, and it only takes about an hour to complete.

    • B. 

      You politely decline the request since he is a friend and it could be construed as a conflict of interest.

    • C. 

      You agree to install the grass after submitting a change request and receiving approval.

    • D. 

      You politely decline the request since the project is firm fixed price and therefore does not include additional time to complete the work.

  • 178. 
    You are in the process of closing your project. What is the correct order of event?  
    • A. 

      Get formal acceptance, write lessons learned, release the team, close the contract

    • B. 

      Release the team, get formal acceptance, write lessons learned, close the contract

    • C. 

      Close the contract, write lessons learned, get formal acceptance, release the team

    • D. 

      Close the contract, get formal acceptance, release the team, write lessons learned

  • 179. 
    Developing an accurate project schedule is an important part of the planning process. You have used the Critical Path Method to ensure that you identify the critical path within your schedule network. Which of the following statements is true?  
    • A. 

      Unlike the Critical Chain Method, the Critical Path Method does not take into account resource constraints and schedule buffers and therefore does not protect against schedule slippage

    • B. 

      The Critical Path Method uses activity on arrow and therefore provides a more accurate schedule estimate since it doesn't use dummy activities

    • C. 

      Unlike the Critical Chain Method, the Critical Path Method does take into account resource constraints and schedule buffers and therefore does protect against schedule slippage

    • D. 

      The Critical Path Method uses activity on node and therefore provides a more accurate schedule since it does use dummy activities

  • 180. 
    You are the project manager of a project whose stakeholders are risk adverse and cost sensitive. During the decomposition of the WBS into activities, you identify a work package that would benefit from using a subcontractor to perform it. Which of the following statement describes the most likely reason for this?  
    • A. 

      Your team is very experienced to do the specific work but it would be less expensive to use a subcontractor to accomplish the work.

    • B. 

      You team is not very experienced with this specific type of work and it would be less expensive to use a subcontractor to accomplish the work.

    • C. 

      You identify the work package as having a high risk of failure therefore using a subcontractor would transfer the risk.

    • D. 

      You identify the work package as being very costly to complete therefore using a subcontractor would be more economical.

  • 181. 
    You have found some defects on your project related to a design flaw and decide to take actions to reduce the probability of negative consequences. What are you doing?  
    • A. 

      Problem solving

    • B. 

      Workaround

    • C. 

      Preventive actions

    • D. 

      Corrective actions

  • 182. 
    Your current project involves a large group of stakeholders, some of whom are geographically dispersed. You are worried that it may be very difficult to ensure that they are properly informed of the project status. Which of the following would be the best overall approach to this?  
    • A. 

      Gather information such as roles, departments, interests, etc. and identify the potential impact or support each stakeholder could generate.

    • B. 

      Plan project communications to ensure expectations are properly managed by distributing information accordingly to keep stakeholders properly informed.

    • C. 

      Distribute weekly status reports to each of the stakeholders to ensure they do not miss any important updates to the project status. Additionally, schedule a weekly conference call with them to discuss their concerns and any issues that may have arisen.

    • D. 

      Analyze stakeholder interests using quantitative and qualitative techniques to ensure stakeholder relationships can be leveraged to build coalitions and partnerships.

  • 183. 
    You have recently been brought in to replace the project manager on the Airport Modernization Project. Upon reviewing the project documents you discover that the project is behind schedule and over budget. Your project team has blamed it on the numerous changes that have been requested by the customer that were not in the original scope. What is the most likely cause of this?  
    • A. 

      The original Scope Statement included assumptions which should always be resolved during project planning

    • B. 

      The changes requested by the customer have mostly involved changes to internal processes which are not covered by the change control process

    • C. 

      The changes being requested by the customer were requirements mentioned as exclusions in the Project Scope Statement and therefore should have been denied

    • D. 

      The changes requested by the customer were requirements mentioned as exclusions in the Project Scope Statement but because of poor integrated change control were not handled properly

  • 184. 
    • A. 

      A work package that does not meet the requirements, but is later deemed acceptable by the customer

    • B. 

      A mistake made by a team member

    • C. 

      A system component that was designed to specifications, but the entire system does not work properly

    • D. 

      Any change request

  • 185. 
    Your project involves creating a new type of car seat for children that meets Federal safety standards. During the test phase a problem is discovered with the amount of force that the seatbelt can withstand and testing is halted. It's determined that it does not meet the minimum safety standards. Which of the following statement best describes this situation?  
    • A. 

      The problem was discovered during Perform Quality Control using a Control Chart developed during Plan Quality when a safety standard violated the Rule of 7.

    • B. 

      The problem was discovered during Perform Quality Control using a Scatter Diagram which found a relationship between speed and weight variables

    • C. 

      This is an example of a project that was authorized as a result of a legal requirement

    • D. 

      The problem was discovered during Perform Quality Assurance using a Control Chart when a safety standard variable went out-of-control

  • 186. 
    A project manager is faced with two team members who have a conflicting view of how the work on the project should be done. The project manager sits down with the other two team members and calmly discusses the options and benefits to each method. At the end of the meeting they come up with a solution that both agree to. This is an example of what?  
    • A. 

      Compromise

    • B. 

      Confronting

    • C. 

      Forcing

    • D. 

      Withdrawal

  • 187. 
    Where would you store project assumptions, constraints and exclusions?  
    • A. 

      Requirements document

    • B. 

      Project management plan

    • C. 

      Project charter

    • D. 

      Project scope statement

  • 188. 
    You are the project manager for the Regional Railroad project. The project is to build a railroad linking the East side of your city with the downtown area. Part of the project will be to remodel the existing downtown train station. You are preparing a review of the current project performance and have the following measurements: PV = 250, AC = 350, EV = 300. What do you know about this project?  
    • A. 

      SV is positive number which means you have completed more work than you had planned to date.

    • B. 

      You do not have enough information to calculate EAC.

    • C. 

      SV is a negative number which means the project is ahead of schedule.

    • D. 

      ETC is a positive number, which means the project will finish over budget.

  • 189. 
    You are the manager of the Easy Peezy Lemon Squeezy drink company. You have just produced a cost performance baseline. Which process have you just finished?  
    • A. 

      The Estimate Cost process, which is the process of aggregating the estimated costs of individual activities or work packages

    • B. 

      The Determine Budget process, which is the process of aggregating the estimate costs of individual activitiies or work packages

    • C. 

      The Plan Cost process, which is the process of developing an approximation of the monetary resources needed to complete the project

    • D. 

      The Estimate Cost process, which is the process of developing an approximation of the monetary resources needed to complete the project

  • 190. 
    As the new project manager for the Better Beach Bicycle Company you and the project team are reviewing the WBS which was created by the previous team. After the project was postponed indefinitely the previous project manager and project team were released. You notice that the lowest level nodes of the WBS do not include a list of activities. Which of the following is true?  
    • A. 

      You realize that the previous project team did not finish the WBS since it should have included the required activities.

    • B. 

      This is OK since the lowest level of the WBS should be the work package level.

    • C. 

      You realize that the previous project team did not finish the WBS since it should have included the required resources.

    • D. 

      This is OK since the previous team was using rolling-wave planning therfore the lowest level of the WBS is the work package level.

  • 191. 
    Lines of authority, team member responsibilities, and loyalties can be blurred in a matrix environment. All of the following are true regarding this situation during the Develop Project Team except for wihich one?  
    • A. 

      Schedule a regular meeting with the functional supervisors of each team member to ensure they remain authorized to work on the project until their responsibilities are completed

    • B. 

      Meet with the functional supervisors of each team member to discuss strategies for coordinating performance appraisals and feedback

    • C. 

      Develop a training plan and schedule to ensure that team members receive the appropriate training needed to enhance thier competencies

    • D. 

      Establish a set of ground rules regarding acceptable behavious

  • 192. 
    You are categorizing the deliverables of the project to make the project easier to manage and estimate. What are you doing?  
    • A. 

      Develop the project scope

    • B. 

      Create the WBS

    • C. 

      Defining activities

    • D. 

      Building an affinity diagram

  • 193. 
    According to the PMBOK, which of the following are the main sources of conflicts on a project?  
    • A. 

      Poor performing team members, bad attitudes and drinking alcohol at the workplace

    • B. 

      Planning, executing and closing

    • C. 

      Resources, budget and schedule

    • D. 

      Resources, scheduling priorities, and personal work styles

  • 194. 
    Which of the following are strategies for responding to positive risks?  
    • A. 

      Share, accept, mitigate, enhance

    • B. 

      Mitigate, accept, share, exploit

    • C. 

      Share, accept, enhance, exploit

    • D. 

      Share, accept, transfer, enhance

  • 195. 
    You are managing a large construction project and need to make changes to the contract. Once the changes are complete, you need to give a presentation to management to explain the changes. What types of communication should you use?  
    • A. 

      Formal written, formal verbal

    • B. 

      Informal written, formal verbal

    • C. 

      Formal written, informal verbal

    • D. 

      Informal written, informal verbal

  • 196. 
    You are in the planning phase of a project to build a shopping mall in a small community in a nearby town. You have used bottom-up estimating to determine costs for each activity and have created a cost performance baseline. Which of the following statements is true?  
    • A. 

      Bottom-up estimating is the most labor intensive and not quite as accurate as parametric estimating.

    • B. 

      You have completed the Estimating Costs process and will use the cost performance baseline to begin the Determine Budget process which will create the budget performance baseline used to measure future project performmance.

    • C. 

      Bottom-up estimating is the most labor intensive and is more accurate than parametric estimating.

    • D. 

      You have completed the Determine Budget process and will use the cost performance baseline to begin the Establish Budget process which will create the budget performance baseline used to measure future project performance.

  • 197. 
    You are working on a project in a foreign country. You an your team have just completed a very important milestone on the project. As a result, the project sponsor has invited you for a dinner cruise on his private yacht and explains that this is very common in his country to reward a business partner for exceptional performance. What is the most appropriate response?  
    • A. 

      Decline the offer explaining that this would be a conflict of interest and would be considered inappropriate in your country

    • B. 

      Accept the offer because you have been working hard and it would be a good chance to become more acquainted with the customer

    • C. 

      Decline the offer because it does not include your team and it wouldn't be right since they have been working as hard as you

    • D. 

      Accept the offer because it would be considered rude to decline based on their culture. Notify your company as soon as possible to ensure they are aware of your acceptance

  • 198. 
    Risk Monitoring and Control should be a continuous process throughout your project. Which of the following is not true?  
    • A. 

      Risk identification and monitoring is the responsibility of the entire project team.

    • B. 

      Product samples that are found to violate the Rule of 7 may indicate a risk trigger has occurred and should be reviewed as soon as possible.

    • C. 

      Risk mitigation is a risk response planning technique associated with opportunities that seek to increase the probability of occurrence or impact of a positive risk.

    • D. 

      Residual risks are risks that remain after risk responses have been implemented.

  • 199. 
    Project information has been distributed according to the communications plan. Some project deliverables have been changed. Those changes were made according to the change control plan. One stakeholder expressed surprise to the project manager upon being informed of a previously published change to a project deliverable. All stakeholders received the communications containing notification of the change. What should the project manager do?  
    • A. 

      Determine why the stakeholder did not receive the information and let him know when it was published

    • B. 

      Ask the functional manager why the stakeholder did not understand his responsibility

    • C. 

      Review the communications plan and make revisions, if necessary

    • D. 

      Address the situation in the next steering committee meeting so others do not miss published changes

  • 200. 
    • A. 

      Use the conflict resoulution technique of Smoothing to examine the alternatives and identify a win-win solution

    • B. 

      Explain that any details on whether the requirement is approved or might be completed would be made by the CCB and assist them in completing a Change Request

    • C. 

      Recognize the stakeholder as a blocker and leave the meeting room to avoid further conflict with a stakeholder

    • D. 

      Agree to personally handle their request to ensure that it is completed as soon as possible to avoid any further conflict