Can you pass this difficult trivia quizzes? They are set up in a way that only someone who has been paying attention to the world around them can pass and for others who want to start their day with a challenge. If you feel like you know just enough to pass, make sure you give it a try. All the best!
Costumes/ Accessories
Party Supplies
Personalized items
All of the above
True
False
True
False
After your note stating what is missing, damaged, or incorrect
Before your note stating what is missing, damaged, or incorrect
No need to provide one. It should be obvious when you select the shipping method for the replacement order
Needs by date—um, what’s that?
Add/delete an item
Nothing
Edit/add text
All of the above
True
False
True
False
True
False
Their address or email address
Their order date
Their name
There is no need to verify anything, it’s all in the order already
UPS
USPS
MSI
Canada Post
Start a trace investigation
Assure them it will be there soon, but don’t bother to check the tracking
Send out a replacement order or credit them
Inform them that we are unable to track their order once it has reached the military post, and can take up to 21 days to be delivered to them
True
False
True
False
True
False
True
False
Canada
Alaska and Hawaii
Guam, Puerto Rico, and the Virgin Islands
Wisconsin, Washington, California, New York
Get the person’s name, phone number, and look up order if there is one.
Notify the fraud team at [email protected]
Tell the customer someone will be giving them a call back at the number they provided
If you locate an order, give them the information in it, including email address, phone number, and shipping information.
If the order is not yet complete, AND CC Security is not available, ask a supervisor to cancel it.