To be completed after participating the Placement & Retention Strategies II WebEx Training session.
True
False
True
False
True
False
Establish a regular follow-up schedule
Be proactive in your follow-up efforts
Wait for customers to contact you; there is no need to reach out to them
Plan your follow-up conversations to make them meaningful
Child care
Transportation
The Earned Income Tax Credit
There is no need to identify transitional supports or retention services unless the customer requests it
Provide a facilitator
Conduct sessions after hours, during the lunch hour, or on weekends
Focus on critical job retention topics like budgeting or stress management
Access to Resource Room before or after Normal Work Hours
Referral to Education and Training Providers for Skill Upgrade
Advancement-focused Newsletters
Identify the motivators that customers bring with them
Show customers how the things that motivate them can be achieved through continued employment
Focus on what you wish motivated the customer
Approach both successes and failures as positive learning experiences – study them for their lessons
True
False
True
False
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