Reactivation PKT - July 15-pre
10 Questions
| Total Attempts: 48
.
Questions and Answers
- 1.We can give Recording statement in the middle of the call.
- A.
False
- B.
True
- 2.If the agent is not able to book a slot due to its unavailability and as per the client’s convenience, the agent will generate an LR and reschedule callback.
- A.
True
- B.
False
- 3.Before we take requests for reactivation of properties, we need to- Confirm
- A.
Name of building
- B.
Customers age
- C.
Age of property
- D.
Age of customer
- 4.We raise a ticket to __________ in case coiunt differs wrt number of bathrooms etc.
- A.
Rohit Joshi
- B.
DCM
- C.
DC
- D.
Nitin Joshi
- 5.We will activate property if there is no bathroom pic.
- A.
No
- B.
Yes
- 6.It is mandatory to check the picture count.
- A.
True
- B.
False
- 7.We __________ activate properties without kitchen pics
- A.
Cannot
- B.
Can
- 8.If the photographs are missing then we will ____________.
- A.
Raise a tciket
- B.
Send a chat
- C.
Call the DCM
- D.
None of the above
- 9.In case of owner reactivation for rent properties we dispose call as
- A.
Reverification Manual
- B.
Reverification Script
- C.
LR created
- D.
None of the above
- 10.In rent scenarios we can collect properties ___ months in advance
- A.
3
- B.
6
- C.
9
- D.
2
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