Quiz Akomodasi Perhotelan Parbina Nusantara

Explanation
The statement is true because it states that the hotel can receive a list of guests from the group leader. This implies that the hotel has a system in place to accommodate group bookings and can easily coordinate with the group leader to ensure a smooth check-in process for the entire group.

Explanation
The correct answer is False because the statement is incorrect. A guest relation officer is not specifically responsible for welcoming guests; their role is to ensure guest satisfaction and handle any issues or requests during their stay. The responsibility of welcoming guests typically falls under the front desk or receptionist's role, who are part of the front office staff.

Explanation
In the given statement, it is mentioned that the room rate must be included in the Guest Card. However, this statement is false. The Guest Card is a document that contains personal information of the guest staying in a hotel, such as name, address, contact details, and duration of stay. It does not require the room rate to be mentioned.

Explanation
The statement is true because a room reservation slip typically contains brief information about the guest's reservation, such as their name, contact details, check-in and check-out dates, and room type. This slip is used as a reference by the hotel staff to ensure a smooth check-in process and to have all the necessary information readily available.

Explanation
The statement "Data yang tercatat dalam Guest History Record berasal dari kartu pendaftaran ketika tamu Check In" is false. Guest History Record data does not solely come from the registration card during check-in. It is a compilation of various information gathered throughout the guest's stay, including their preferences, requests, and interactions with the hotel staff. This information is typically recorded by the hotel staff in a database or system for future reference and to provide personalized services to the guest during future visits.

Explanation
The given statement is true. The document or reservation file includes a reservation form.

Explanation
The given statement states that the type of room that can be offered for rent to guests is a meeting room. The answer "True" indicates that this statement is correct.

Explanation
The given statement is false. The expected departure list report is not related to the arrival of guests through room reservations. It is a report that provides information about the guests who are expected to check out on a particular day. This report helps in managing and organizing the check-out process efficiently.

Explanation
The given statement suggests that room status boards are an important tool for receptionists to carry out their tasks effectively. This implies that room status boards provide crucial information about the availability and condition of rooms, allowing receptionists to efficiently manage bookings and accommodate guests. Therefore, the statement is true.

Explanation
The given statement is true. "Whitney system slip" is a term used in the hospitality industry to refer to hotels that operate manually and still use slip systems in the room reservation process. This means that these hotels do not rely on computerized or automated systems for managing reservations, but instead use physical slips or paper-based methods.

Explanation
The given statement is false. Complimentary items are not items that are given to guests by hotels at a fixed price. Complimentary items are actually items that are given to guests for free as a gesture of goodwill or as a way to enhance their experience at the hotel. These items can include things like welcome drinks, fruit baskets, or complimentary breakfast.

Explanation
The given statement is true. "Istilah lain untuk room rack adalah room status board" translates to "Another term for room rack is room status board" in English. This means that the term "room rack" is synonymous with "room status board".

Explanation
The statement is false because a hotel fact sheet is not just about the prices of the rooms. It provides comprehensive information about the hotel, including its facilities, services, amenities, location, room types, and sometimes even local attractions. The fact sheet is usually used by hotels to promote their offerings and help potential guests make informed decisions about their stay.

Explanation
The given statement states that "Guest Card is a Hotel identification Card to guest" and the answer is True. This means that the statement is correct and Guest Card is indeed a Hotel identification Card provided to guests.

Explanation
The statement "Receptionist bertanggung jawab langsung kepada Kevingaloenk" translates to "The receptionist is directly responsible to Kevingaloenk." The correct answer is False because the receptionist is not directly responsible to Kevingaloenk.

Explanation
The statement is true because it states that the housekeeper needs to quickly prepare a fruit and flower arrangement in the important guest's room before they arrive. This implies that it is a necessary task for the housekeeper to complete before the guest's arrival.

Explanation
The statement "yang dimaksud Walk-in guest adalah tamu dengan reservasi" translates to "Walk-in guests are guests with reservations." Since the correct answer is False, it means that the statement is not true. Therefore, the correct explanation is that walk-in guests are not guests with reservations.

Explanation
The given statement states that "Quaranted Letter" is one of the guest payment methods. Since there is no additional information or context provided, we can assume that the statement is true. However, without further details, it is difficult to provide a more specific explanation.

Explanation
The given statement is incorrect. The correct term for bellboy in a hotel is not "Office Boy". Bellboy is a term used to refer to a hotel employee who assists guests with their luggage and other tasks. An office boy, on the other hand, is a general term for an office assistant or clerk who performs administrative tasks in an office setting. Therefore, the correct answer is False.

Explanation
The given statement suggests that the reason for rejecting a guest in the hotel industry is because the guest is "jolek." However, there is no clear meaning or context provided for the term "jolek," making the statement vague and unclear. Therefore, it is not possible to determine whether the statement is true or false based on the given information.