Metropcs: Product Knowledge Quiz!

16 Questions | Total Attempts: 27

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Metropcs: Product Knowledge Quiz!

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Questions and Answers
  • 1. 
    MetroPCS plans are U30,U35,U40,E45 & E50. All these plans covers unlimited local and long-distance .
    • A. 

      Yes

    • B. 

      No

  • 2. 
    Which plan from Q1 is not correct?
    • A. 

      E50

    • B. 

      E45

    • C. 

      U40

    • D. 

      U35

    • E. 

      U30

  • 3. 
    When we activate a new customer we offer him the lowest plan available in ASAP.
    • A. 

      Yes

    • B. 

      NO

  • 4. 
    We should provide new customers with the E45/E50 plan.
    • A. 

      Yes

    • B. 

      No

  • 5. 
    E50 is the best value plan for the customer because it saves customers of E45 the addition of EML (unlimited email access), TBA( unlimited pocket express), NAV (metro navigation)& CNP (unlimited screen-it) which are a total value of ($)
    • A. 

      $15

    • B. 

      $17

    • C. 

      $18

    • D. 

      $20

    • E. 

      $25

  • 6. 
    With every new activation on ASAP, we should add all features such as insurance (INS), UDA(unlimited directory assistance), and all other features such as metro back up for his first free month.
    • A. 

      Yes, because it cost the customer nothing for his first month and we must market the product features.

    • B. 

      No, the bill will be high and customer will be angry

  • 7. 
    WHAT IS LPT?
    • A. 

      LOOP 12

    • B. 

      LAPTOP

    • C. 

      UNLIMITED Loopt

    • D. 

      None of the above

  • 8. 
    LPT is a standard feature in all MetroPCS plans.
    • A. 

      Yes in all plans

    • B. 

      Its free to customer in any plan

    • C. 

      Is standard in U30

    • D. 

      It cost $4 for plan U35 & U40 and standard for E45 & E50

    • E. 

      What are you talking about?

  • 9. 
    The cost of MetroCard IN is $4 and available for all plans with no exceptions.
    • A. 

      No

    • B. 

      Yes

  • 10. 
    What is the cost of MetroBackup (MGB)?
    • A. 

      $2

    • B. 

      $3

    • C. 

      $5

    • D. 

      $1

    • E. 

      Free

  • 11. 
    MGB stands for?
    • A. 

      Metro guard

    • B. 

      Mini car made in UK

    • C. 

      Light beer

    • D. 

      MetroBACKIP

    • E. 

      I REALLY DON'T CARE

  • 12. 
    MIM is a feature available to customers with U35, U40, E45 & E50 for a price of $5.00.
    • A. 

      Its included in the E45 & E50 only

    • B. 

      Its included in the E45 & E50 and available for U35 & U40 for a price of $5.00/month

    • C. 

      Its available to all plans for no additional cost

    • D. 

      Is only available for U30 plan

    • E. 

      I am confused

  • 13. 
    TRA cost is a mandatory feature for every customer at the time of activation because it cost the customer, therefore our score card should show 100% of this feature given to the customer no question asked.
    • A. 

      $5

    • B. 

      $zero

    • C. 

      $1

    • D. 

      Please give me a break

  • 14. 
    MetroPCS Unlimited Nationwide coverage provides unlimited service in approximately:
    • A. 

      3000 cities nationwide

    • B. 

      3500 cities nationwide

    • C. 

      4000 cities nationwide

    • D. 

      5000 cities nationwide

  • 15. 
    TextTalk allows you to send and receive unlimited text messages within the USA, Canada, Puerto Rico, and more and included in the $45 & $50 rate plan. but cost $____one of the following for the U35 & U40 and not eligible for the U30 plan.
    • A. 

      $3.00

    • B. 

      $5.00 for U30

    • C. 

      $2.00

    • D. 

      $5

  • 16. 
    Unlimited International Calling to over 100 countries worldwide feature cost customer to add
    • A. 

      $2/m

    • B. 

      $3/m

    • C. 

      $4/m

    • D. 

      $5/m

    • E. 

      Not available

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