Spotcheck April Week 1

10 Questions | Total Attempts: 132

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Spotcheck April Week 1 - Quiz

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Questions and Answers
  • 1. 
    Multiple Choice. Effective 04/18/2016, how much is the deductible for Alcatel One Touch Fierce XL? 
    • A. 

      $100

    • B. 

      $50

    • C. 

      $20

    • D. 

      $200

  • 2. 
    True or False. For each phone line on the account that the customer wants to see calling history, the Call Detail feature needs to be added. 
    • A. 

      True

    • B. 

      False

  • 3. 
    True or False. For certified pre-owned MPCS devices like the iPhone 5s Gold, 60 minutes of voice usage under Metropromise is not part of the requirement. The device only need to be active for less than 7 days. 
    • A. 

      True

    • B. 

      False

  • 4. 
    True or False. MPCS services are bound to be suspended on it’s due date and not the anniversary date. 
    • A. 

      True

    • B. 

      False

  • 5. 
    Multiple Choice. 4 lines for $100 will soon be offered again in MPCS. When will this promo start?
    • A. 

      July 6, 2016

    • B. 

      April 18, 2016

    • C. 

      April 14, 2016

    • D. 

      July 14, 2016

  • 6. 
    Multiple Choice. When will the $25 talk and text promo expire? 
    • A. 

      04/13/2016

    • B. 

      05/13/2016

    • C. 

      04/15/2016

    • D. 

      05/15/2016

  • 7. 
    True or False. We can change mdn using mymetro app. 
    • A. 

      True

    • B. 

      False

  • 8. 
    True or False. Rhapsody is one of the apps that Music Unlimited feature supports.  
    • A. 

      True

    • B. 

      False

  • 9. 
    True or False. The iPhone 5s Gold that MPCS sells is compatible with the Lookout feature for $3/mo. 
    • A. 

      True

    • B. 

      False

  • 10. 
    True or False. Customer currently has $40 plan and usage is at 1GB. Customer will get the full 8GB of data for HOT after upgrading the plan to the $60 plan.
    • A. 

      True

    • B. 

      False

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