Welcome to your test on product knowledge! Today, we’ll be running you up against a plethora of questions regarding such topics as PC Plus accounts, merging memberships, service requests, combining accounts and more. Good luck!Welcome to your test on product knowledge! Today, we’ll be running you up against a plethora of questions regarding such topics as PC Plus accounts, merging memberships, service requests, combining accounts and more. Good luck!
Advise member we are unable to combine two PC Financial cards held by two members.
Ask member to reach a PC Plus representative to provide verbal consent.
Ask for more information for us to submit a Service Request.
Attach KA 104 and ask member to add the card.
True
False
PC Plus - PC Plus (Same Account holder)
PC Plus - PCF (Same Account holder)
PC Plus/PCF - PCF (Different Account holders)
PC Plus - PC Plus (Different Account holders)
PCF - PCF (Different Account holders)
True
False
True
False
Attach KA 104 and advise member to ask his wife to add his card.
Advise member to contact PC Plus through phone to provide verbal consent.
Create a Service Request to merge both accounts.
Advise member we are unable to merge two account held by two different members.
Victim Account ID:
Victim Account Name:
Survivor Account ID:
Survivor Account Name:
Primary E-mail Address to be used after merge:
PC Debit Card CIF ID:
PCMC CIF ID:
T2EN
T2SP
PCBM
None Of The Above
Wait!
Here's an interesting quiz for you.