Principles Of Management Review 7 And 8

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1. A(n) ________ interview has no preplanned questions or sequenceof topics.

Explanation

An unstructured interview is a type of interview where there are no preplanned questions or a set sequence of topics. In this type of interview, the interviewer has the freedom to ask any question and explore any topic that they find relevant or interesting. This allows for a more flexible and open-ended conversation between the interviewer and the interviewee, allowing the interviewer to gather more detailed and in-depth information about the interviewee's experiences, skills, and qualifications.

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About This Quiz
Principles Of Management Review 7 And 8 - Quiz

Explore key aspects of management and recruitment with the Principles of Management Review 7 and 8. This quiz focuses on interview techniques, questioning styles, and preparation steps, enhancing... see moreskills crucial for effective recruitment and selection processes. see less

2. "What do you see as a major strenth you can bring to our company?" is an example of a ________ question?

Explanation

The question "What do you see as a major strength you can bring to our company?" is an example of an open-ended question because it allows for a detailed and personalized response. Open-ended questions encourage the interviewee to provide their own thoughts and opinions, rather than limiting them to a specific set of options or a simple "yes" or "no" answer.

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3. _______ power is based on others' need for data.

Explanation

Information power is based on others' need for data. This means that individuals who possess information that others require have power over them. This power is derived from the control and access to valuable information that others need to make decisions or perform their tasks effectively. By withholding or providing information selectively, individuals can influence and manipulate the actions and decisions of others, thus exerting power and control over them.

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4. Which of the following elements should be included in an orientation program?

Explanation

An orientation program should include all of these elements. Explanation of standing plans is important to provide new employees with an understanding of the organization's policies and procedures. A tour helps familiarize them with the physical layout of the workplace. Introduction to coworkers helps establish relationships and create a sense of belonging. Including all these elements in an orientation program ensures that new employees receive comprehensive information and support to successfully integrate into the organization.

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5. In a(n) ________ interview, all candidates are askedthe same list of prepared questions.

Explanation

A structured interview is a type of interview where all candidates are asked the same list of prepared questions. This type of interview allows for consistency and fairness in the evaluation process as each candidate is assessed based on the same criteria. It also helps to ensure that all relevant information is gathered from each candidate in a systematic manner.

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6. Which of the following training methods involves giving trainees special assignments, such as developing a new product or preparing a report?

Explanation

The correct answer is projects because this training method involves giving trainees special assignments, such as developing a new product or preparing a report. This allows trainees to gain hands-on experience and apply their skills and knowledge in a real-world context. By working on projects, trainees can enhance their problem-solving abilities, decision-making skills, and teamwork capabilities. It also provides an opportunity for trainees to showcase their creativity and innovation while learning new concepts and techniques.

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7. Judging a candidate on the basis of one or two favorable characteristics is known as:

Explanation

The "halo effect" refers to the tendency to judge someone based on one or two positive qualities, and assuming that they possess other positive qualities as well. This can lead to biased decision-making, as it overlooks any negative qualities or weaknesses that the candidate may have. It is important to evaluate candidates based on a comprehensive assessment of their skills, qualifications, and experience rather than relying on a single positive characteristic.

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8. The user of a(n) ________ conflict style attempts to passively ignore conflict rather than resolve it.

Explanation

The user of an avoiding conflict style tends to ignore or avoid conflict rather than actively resolving it. This individual may choose to withdraw from the situation or pretend that the conflict does not exist. Rather than engaging in open communication or seeking a resolution, they may opt to simply avoid any confrontation or discussion about the conflict at hand.

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9. According to the Occupational Safety and Health Act of 1970, employers must:

Explanation

According to the Occupational Safety and Health Act of 1970, employers are required to meet OSHA safety standards to ensure a safe working environment for their employees. They must also maintain records of injuries and deaths that occur due to workplace accidents, as this helps in identifying hazards and implementing preventive measures. Additionally, employers must submit to on-site inspections conducted by OSHA to ensure compliance with safety regulations. Therefore, the correct answer is that employers must do all of these actions to comply with the Occupational Safety and Health Act.

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10. Which of the following statements is TRUE regarding politics?

Explanation

Politics is a reality of organizational life because it is inevitable in any group or organization where individuals have different interests, goals, and perspectives. Politics involves the use of power, influence, and negotiation to achieve personal or group objectives. It can be both positive and negative, depending on how it is used. While some may view politics negatively, it is an inherent part of human interaction and decision-making within organizations. As such, it cannot be avoided but rather needs to be understood and managed effectively to ensure the smooth functioning of the organization.

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11. The two types of performance appraisal are _______ and ________.

Explanation

The correct answer is developmental; evaluative. Developmental performance appraisal focuses on identifying an employee's strengths and areas for improvement in order to provide feedback and support their professional growth. Evaluative performance appraisal, on the other hand, assesses an employee's performance against predetermined criteria to determine their level of achievement and make decisions regarding promotions, rewards, or disciplinary actions.

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12. Which of the following training methods involves training employees to perform different jobs and develops trainees' conceptual skills?

Explanation

Job rotation involves training employees to perform different jobs within an organization. This method helps develop trainees' conceptual skills by exposing them to various roles and responsibilities. By experiencing different job functions, employees gain a broader understanding of the organization as a whole and develop a more holistic perspective. Job rotation also allows employees to acquire new skills and knowledge, enhancing their versatility and adaptability. Overall, job rotation is an effective training method for developing conceptual skills and promoting a well-rounded workforce.

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13. Which of the following is the first step in preparing for the interview?

Explanation

Reviewing the job description and specifications is the first step in preparing for an interview because it allows the interviewer to gain a clear understanding of the requirements and expectations of the position. By reviewing this information, the interviewer can tailor their questions and assess the candidates' qualifications and fit for the role. This step helps the interviewer to effectively evaluate the candidates' skills and experience in relation to the job requirements, ensuring a more focused and successful interview process.

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14. The user of a(n) ________ conflict style assertively attempts to resolve conflict by working together with the other person to find an acceptable solution.

Explanation

A person who uses a collaborating conflict style assertively tries to resolve conflict by working together with the other person to find an acceptable solution. This means that they are willing to openly communicate and share their perspectives and ideas, while also actively listening to the other person's viewpoints. The goal is to find a solution that satisfies both parties' needs and interests, rather than focusing on one person's desires or avoiding the conflict altogether. This approach promotes cooperation, understanding, and mutual respect in resolving conflicts.

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15. Which of the following steps in the selection process is usually the most heavily weighted?

Explanation

In the selection process, interviewing is usually the most heavily weighted step. This is because interviews allow employers to directly interact with candidates and assess their skills, qualifications, and cultural fit for the organization. Through interviews, employers can ask specific questions, evaluate communication skills, and get a better understanding of the candidate's personality and potential for success in the role. Therefore, interviewing is given more importance as it provides valuable insights into the candidate's suitability for the position.

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16. The ________ question requires the candidate to descibe what he or she would do and say in a given situation.

Explanation

A hypothetical question requires the candidate to describe what he or she would do and say in a given situation that may not have actually happened. It is a question that presents a hypothetical scenario and asks the candidate to provide a response based on their hypothetical actions and words. This type of question is often used to assess problem-solving skills, creativity, and the ability to think on one's feet.

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17. Personality is a combination of all of the following traits EXCEPT:

Explanation

Personality is a combination of various traits that define an individual's character and behavior. These traits include emotional, behavioral, and mental aspects. However, physical traits, such as appearance or physical attributes, are not considered as part of one's personality. While physical appearance can influence initial impressions, it does not directly contribute to the overall personality of an individual. Therefore, physical traits are excluded from the list of traits that make up personality.

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18. The _______ approach to pay determination uses job evaluation.

Explanation

The internal approach to pay determination uses job evaluation, which means that the organization assesses the value of different jobs within the company based on factors such as skills, responsibilities, and qualifications required. This approach focuses on the internal equity of pay, ensuring that employees are fairly compensated based on their contributions to the organization. It does not consider external market factors or comparable worth, which may be used in other approaches to pay determination.

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19. Which of the following is NOT a guideline for developing political skills?

Explanation

Tuning out the grapevine is not a guideline for developing political skills because the grapevine refers to the informal network of communication within an organization. Being aware of and actively participating in the grapevine can help individuals gain valuable information and insights about the organization and its dynamics. Therefore, it is important to stay connected to the grapevine in order to develop political skills.

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20. A(n) ________ is used to make administrative decisions about such issues as pay raises, transfers and promotions, and demotions and terminations.

Explanation

An evaluative performance appraisal is used to make administrative decisions about issues such as pay raises, transfers and promotions, and demotions and terminations. This type of appraisal involves assessing an employee's performance against predetermined criteria and providing feedback on their strengths and areas for improvement. It is a systematic process that helps organizations make informed decisions about employee development and rewards.

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21.
  1. The user of the _______ conflict style attempts to resolve conflicts through assertive give and take concessions.a

Explanation

The user of the negotiating conflict style attempts to resolve conflicts through assertive give and take concessions. This means that they are willing to engage in a process of negotiation and compromise in order to find a mutually beneficial solution. They are assertive in advocating for their own interests, but also willing to make concessions in order to reach an agreement. This style is often seen as a balanced and effective approach to conflict resolution.

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22. ________ happens when selection is based solely on a candidates resume.

Explanation

Premature selection refers to the act of making a decision solely based on a candidate's resume without considering other important factors. This can lead to hasty and potentially incorrect judgments about a candidate's suitability for a position. It implies that the selection process is being conducted too early, without thoroughly assessing the candidate's skills, qualifications, and fit for the role. This can result in hiring the wrong person for the job and potentially negatively impacting the organization in terms of performance and productivity.

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23. The forcing conflict style is appropriate to use when:

Explanation

The forcing conflict style is appropriate to use when an unpopular action must be taken on important issues. This style involves asserting one's own needs and concerns without considering the needs of the other person. It is effective in situations where the stakes are high and the importance of the issue outweighs the relationship with the other person. By using the forcing style, one can make tough decisions and take necessary actions, even if they are not popular or well-received by others.

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24. _______ involves the mutual exchange of favors and privileges to accomplish objectives.

Explanation

Reciprocity involves the mutual exchange of favors and privileges to accomplish objectives. In this context, individuals or groups engage in a reciprocal relationship where they provide benefits or assistance to each other in order to achieve their goals. This can involve giving and receiving support, resources, or cooperation. Reciprocity is a fundamental aspect of social interactions and can be seen in various contexts, including personal relationships, business partnerships, and political alliances. It is a key strategy for building trust and maintaining mutually beneficial relationships.

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25. The user of a(n) ________ conflict style attempts to resolve conflicts by passively giving in to the opposing side.

Explanation

An accommodating conflict style involves resolving conflicts by passively giving in to the opposing side. This means that the person using this style is more concerned with maintaining harmony and avoiding confrontation than asserting their own needs or opinions. They may prioritize the relationship with the other party over their own interests, leading them to compromise or yield to the opposing side's demands.

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26. ________ is the belief in your own capability to perform in a specific situation.

Explanation

Self-efficacy refers to the belief in one's own capability to perform in a specific situation. It is the confidence and belief in one's ability to successfully accomplish tasks and goals. Self-efficacy plays a crucial role in determining motivation, effort, and perseverance in the face of challenges. It is different from self-esteem, which is a general evaluation of self-worth, and perception, which refers to the way individuals interpret and make sense of their experiences. Attribution, on the other hand, relates to the explanations individuals provide for their own or others' behavior.

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27.   The type A personality is characterized as all of the following EXCEPT:

Explanation

The type A personality is characterized by being hard-driving, time-conscious, and competitive. However, being patient is not typically associated with this personality type. Type A individuals are often known for their impatience and a sense of urgency in completing tasks or achieving goals. Therefore, the correct answer is patient.

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28. _______ is a trait based on the belief that the ends can justify the means and power should be used to reach desired ends.

Explanation

Machiavellianism is a trait based on the belief that the ends can justify the means and power should be used to reach desired ends. This trait is often associated with individuals who are manipulative, cunning, and willing to deceive others in order to achieve their goals. People with high levels of Machiavellianism may prioritize their own interests and be willing to exploit or manipulate others to get what they want.

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29. Which of the following would you do first when conducting an interview?

Explanation

When conducting an interview, the first step would be to open the interview. This involves greeting the candidate, making them feel comfortable, and setting a positive tone for the conversation. It is important to establish a rapport with the candidate and create a welcoming environment before diving into the interview questions. Introducing top candidates to coworkers, asking questions, and presenting the realistic job preview can be done after the interview has been opened.

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30. ______ lies on a continuum between cooperative and competitive.

Explanation

Agreeableness is the correct answer because it refers to a personality trait that reflects an individual's tendency to be friendly, cooperative, and considerate towards others. It lies on a continuum between cooperative and competitive, as individuals with high agreeableness are more likely to prioritize harmony and collaboration, while those with low agreeableness may be more competitive and focused on their own interests. This trait is often associated with empathy, kindness, and a willingness to compromise, making it a suitable option for the given statement.

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31. _______ is ongoing education to imporve skills for present and future jobs.

Explanation

Development is the ongoing education to improve skills for present and future jobs. It encompasses various activities such as training, workshops, courses, and other learning opportunities that aim to enhance an individual's knowledge, abilities, and competencies. Development is crucial in keeping up with the changing demands of the job market and ensuring continuous growth and advancement in one's career. It helps individuals stay relevant, adapt to new technologies and methodologies, and remain competitive in their field.

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32. Which of the following is NOT on of the big five personality dimensions?

Explanation

The question asks for the option that is NOT one of the big five personality dimensions. The big five personality dimensions are extroversion, conscientiousness, agreeableness, neuroticism, and openness to experience. Perception is not one of the big five personality dimensions, so it is the correct answer.

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33. _______ power is derived from followers, based on an individuals behavior.

Explanation

Personal power is derived from followers based on an individual's behavior. This means that an individual has personal power when they exhibit certain behaviors that influence and inspire others to follow them. Personal power is not based on a formal position or authority within an organization, but rather on the personal qualities and actions of the individual. It is earned through the trust, respect, and admiration of others, making it a more influential and effective form of power.

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34. The negotiating conflict style is appropriate to use when:

Explanation

The negotiating conflict style is appropriate to use when time is short because this style focuses on finding a quick resolution to the conflict. When time is limited, it is important to efficiently address the issues at hand and reach an agreement in a timely manner. This style allows for a more expedited negotiation process, ensuring that decisions can be made swiftly and effectively.

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35. ________  is a bias that refers to seeing things from your own point of view.

Explanation

Frame of reference is a bias that refers to seeing things from your own point of view. It means that individuals tend to interpret and understand information based on their own beliefs, experiences, and perspectives. This bias can limit their ability to consider alternative viewpoints and can lead to a narrow or biased understanding of a situation.

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36. The advantage of the collaborating conflict style is that:

Explanation

The collaborating conflict style is advantageous because it tends to lead to the best solution to the conflict using assertive behavior. By actively involving all parties and encouraging open communication, this style promotes cooperation and understanding. It allows for the exploration of different perspectives and ideas, leading to a more comprehensive and effective resolution. Additionally, by addressing the conflict directly and assertively, the collaborating style helps maintain working relationships while also ensuring that conflict is resolved quickly.

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37. Which of the following is NOT an example of anaerobic exercise?

Explanation

Swimming is not an example of anaerobic exercise because it is primarily an aerobic activity that requires sustained oxygen intake. Anaerobic exercises are high-intensity, short-duration activities that do not rely on oxygen for energy production. Weightlifting, sprinting, and jumping are all examples of anaerobic exercises as they involve short bursts of intense effort without relying on oxygen for energy.

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38. ________ is a bias that refers to peoples tendency to screen information in favor of the desired outcome.

Explanation

Selectivity is the correct answer because it refers to the bias of screening information in favor of the desired outcome. This bias occurs when individuals selectively pay attention to information that supports their preexisting beliefs or desires while ignoring or discounting information that contradicts them. This bias can affect decision-making, perception, and interpretation of information, leading to a skewed understanding of reality.

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39. The first step in the performance appraisal plrocess is:

Explanation

The first step in the performance appraisal process is job analysis. This involves evaluating and determining the specific tasks, responsibilities, and qualifications required for a particular job. It helps in setting clear performance standards and expectations for employees. By conducting a job analysis, organizations can identify the key performance indicators and measurement methods that will be used to evaluate employee performance. This step is crucial as it lays the foundation for an effective and fair performance appraisal system.

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40. The theory that managers' attitudes toward and expectations and treatment of employees largely determine their performance is known as:

Explanation

The Pygmalion effect refers to the theory that managers' attitudes, expectations, and treatment of employees have a significant impact on their performance. This effect suggests that when managers have high expectations of their employees and treat them positively, the employees are more likely to perform better and achieve those expectations. On the other hand, if managers have low expectations and treat employees negatively, their performance is likely to be lower. The Pygmalion effect highlights the importance of managers' beliefs and behaviors in influencing employee performance.

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41. ______ power is a form of personal power.

Explanation

Referent power is a form of personal power because it is based on an individual's personal qualities, characteristics, and charisma. This type of power comes from others' admiration, respect, and desire to be like the person who possesses it. It is not derived from a position of authority or control, but rather from the influence and inspiration that the person exerts over others. Referent power is often associated with leaders who are seen as role models and who have the ability to inspire and motivate others to follow their lead.

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42. A(n) _________ is a neutral third party who resolves a conflict by making a binding decision.

Explanation

An arbitrator is a neutral third party who resolves a conflict by making a binding decision. They are typically appointed by both parties involved in the conflict to listen to their arguments and evidence, and then make a final decision that both parties must abide by. Unlike a mediator or negotiator who facilitate communication and help parties reach a mutually agreeable solution, an arbitrator has the authority to impose a decision that is legally binding. Therefore, a conflict resolution consultant, although involved in resolving conflicts, does not have the power to make binding decisions like an arbitrator does.

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43. Job satisfaction is based on _______ and ________.

Explanation

Job satisfaction is influenced by both personality and perception. Personality traits such as extraversion, agreeableness, and conscientiousness can impact how individuals perceive and respond to their work environment. Additionally, perception plays a crucial role in shaping job satisfaction as individuals interpret and make sense of their experiences at work. Therefore, both personality and perception contribute to an individual's overall job satisfaction.

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44. The National Labor Relations Board (NLRB) oversees labor relations in the United States by doing all the following EXCEPT:

Explanation

The National Labor Relations Board (NLRB) oversees labor relations in the United States by issuing injunctions against offending employers, conducting unionization elections, and hearing unfair labor practice complaints. However, it does not provide mediators for collective bargaining negotiations. This means that the NLRB does not play a role in facilitating negotiations between employers and labor unions.

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45. ________ is often referred to as confirmation bias.

Explanation

Confirmation bias refers to the tendency of individuals to selectively interpret and remember information in a way that confirms their preexisting beliefs or hypotheses. This bias can lead to the exclusion or disregard of information that contradicts their beliefs. The term "selectivity" accurately captures this concept, as it implies the act of choosing or favoring certain information while ignoring others. Therefore, selectivity is often referred to as confirmation bias. Frame of reference and stereotyping are not synonymous with confirmation bias, and "none of these" does not accurately describe the phenomenon.

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46. Which of the following is also referred to as social exchange theory?

Explanation

Reciprocity is referred to as social exchange theory because it is based on the idea that individuals engage in social interactions with the expectation of receiving something in return. This theory suggests that people are more likely to help or cooperate with others if they believe that their actions will be reciprocated in the future. Reciprocity plays a crucial role in maintaining social relationships and promoting cooperation among individuals.

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A(n) ________ interview has no preplanned questions or sequenceof...
"What do you see as a major strenth you can bring to our...
_______ power is based on others' need for data.
Which of the following elements should be included in an orientation...
In a(n) ________ interview, all candidates are askedthe same list of...
Which of the following training methods involves giving trainees...
Judging a candidate on the basis of one or two favorable...
The user of a(n) ________ conflict style attempts to passively ignore...
According to the Occupational Safety and Health Act of 1970, employers...
Which of the following statements is TRUE regarding politics?
The two types of performance appraisal are _______ and ________.
Which of the following training methods involves training employees to...
Which of the following is the first step in preparing for the...
The user of a(n) ________ conflict style assertively attempts to...
Which of the following steps in the selection process is usually the...
The ________ question requires the candidate to descibe what he or she...
Personality is a combination of all of the following traits EXCEPT:
The _______ approach to pay determination uses job evaluation.
Which of the following is NOT a guideline for developing political...
A(n) ________ is used to make administrative decisions about such...
The user of the _______ conflict style attempts to resolve conflicts...
________ happens when selection is based solely on a candidates...
The forcing conflict style is appropriate to use when:
_______ involves the mutual exchange of favors and privileges to...
The user of a(n) ________ conflict style attempts to resolve conflicts...
________ is the belief in your own capability to perform in a specific...
  ...
_______ is a trait based on the belief that the ends can justify the...
Which of the following would you do first when conducting an...
______ lies on a continuum between cooperative and competitive.
_______ is ongoing education to imporve skills for present and future...
Which of the following is NOT on of the big five personality...
_______ power is derived from followers, based on an individuals...
The negotiating conflict style is appropriate to use when:
________  is a bias that refers to seeing things from your own...
The advantage of the collaborating conflict style is that:
Which of the following is NOT an example of anaerobic exercise?
________ is a bias that refers to peoples tendency to screen...
The first step in the performance appraisal plrocess is:
The theory that managers' attitudes toward and expectations and...
______ power is a form of personal power.
A(n) _________ is a neutral third party who resolves a conflict by...
Job satisfaction is based on _______ and ________.
The National Labor Relations Board (NLRB) oversees labor relations in...
________ is often referred to as confirmation bias.
Which of the following is also referred to as social exchange theory?
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