Principles Of Management Review 7 And 8
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Multiple choice quiz to help me study. Good luck!
- 1.Which of the following steps in the selection process is usually the most heavily weighted?
- A.
Testing
- B.
Interviewing
- C.
Background and reference checks
- D.
Screening interviews
- 2.In a(n) ________ interview, all candidates are askedthe same list of prepared questions.
- A.
Structured
- B.
Interviewing
- C.
Background and reference checks
- D.
Screening
- 3.A(n) ________ interview has no preplanned questions or sequenceof topics.
- A.
Semistructured
- B.
Unstructured
- C.
Structured
- D.
Screening
- 4."What do you see as a major strenth you can bring to our company?" is an example of a ________ question?
- A.
Closed-ended
- B.
Open-ended
- C.
Hypothetical
- D.
Probing
- 5.The ________ question requires the candidate to descibe what he or she would do and say in a given situation.
- A.
Closed-ended
- B.
Probing
- C.
Hypothetical
- D.
Open-ended
- 6.Which of the following is the first step in preparing for the interview?
- A.
Develop questions for all candidates
- B.
Develop a form
- C.
Review the job description and specifications
- D.
Plan the type of interview
- 7.Which of the following would you do first when conducting an interview?
- A.
Open the interview
- B.
Introduce top candidates to coworkers
- C.
Ask your questions
- D.
Present the realistic job preview
- 8.Judging a candidate on the basis of one or two favorable characteristics is known as:
- A.
The "halo effect"
- B.
"like me" syndrome
- C.
The "horn effect"
- D.
Premature selection
- 9.________ happens when selection is based solely on a candidates resume.
- A.
The "halo effect"
- B.
"like me" syndrome
- C.
The "horn effect"
- D.
Premature selection
- 10.Which of the following elements should be included in an orientation program?
- A.
Explanation of standing plans
- B.
A tour
- C.
Introduction to coworkers
- D.
All of these
- 11._______ is ongoing education to imporve skills for present and future jobs.
- A.
Vestibule training
- B.
Development
- C.
Orientation
- D.
Training
- 12.Which of the following training methods involves training employees to perform different jobs and develops trainees' conceptual skills?
- A.
Programmed learning
- B.
Job rotation
- C.
Role playing
- D.
Behavior modeling
- 13.Which of the following training methods involves giving trainees special assignments, such as developing a new product or preparing a report?
- A.
Projects
- B.
Cases
- C.
Role playing
- D.
Behavior modeling
- 14.The two types of performance appraisal are _______ and ________.
- A.
Developmental; disciplinary
- B.
Developmental; evaluative
- C.
Evaluative; disciplinary
- D.
Evaluative; preliminary
- 15.A(n) ________ is used to make administrative decisions about such issues as pay raises, transfers and promotions, and demotions and terminations.
- A.
Developmental performance appraisal
- B.
Evaluative performance appraisal
- C.
Performance appraisal
- D.
Critical incidents file
- 16.The first step in the performance appraisal plrocess is:
- A.
Develop standards and measurement methods
- B.
Prepare for and conduct the formal performance appraisal
- C.
Informal performance appraisal--- coaching and discipline
- D.
Job analysis
- 17.The _______ approach to pay determination uses job evaluation.
- A.
Internal
- B.
External
- C.
Comparable worth
- D.
Benefits
- 18.According to the Occupational Safety and Health Act of 1970, employers must:
- A.
Meet OSHA safety standards
- B.
Maintain records of injuries and deaths due to workplace accidents
- C.
Submit to on-site inspections
- D.
Do all of these
- 19.The National Labor Relations Board (NLRB) oversees labor relations in the United States by doing all the following EXCEPT:
- A.
Issuing injunctions against offending employers
- B.
Conducting unionization elections
- C.
Hearing unfair labor practice complaints
- D.
Providing mediators for collective bargaining negotiations
- 20.Personality is a combination of all of the following traits EXCEPT:
- A.
Physical
- B.
Emotional
- C.
Behavioral
- D.
Mental
- 21._______ is a trait based on the belief that the ends can justify the means and power should be used to reach desired ends.
- A.
Optimism
- B.
Machiavellianism
- C.
Locus of control
- D.
Risk propensity
- 22.Which of the following is NOT on of the big five personality dimensions?
- A.
Extroversion
- B.
Perception
- C.
Conscientiousness
- D.
Agreeableness
- 23.______ lies on a continuum between cooperative and competitive.
- A.
Conscientiousness
- B.
Emotionalism
- C.
Agreeableness
- D.
Openness to experience
- 24.________ is the belief in your own capability to perform in a specific situation.
- A.
Attribution
- B.
Perception
- C.
Self-esteem
- D.
Self-efficacy
- 25.________ is a bias that refers to peoples tendency to screen information in favor of the desired outcome.
- A.
Selectivity
- B.
Frame of reference
- C.
Stereotyping
- D.
Expectation
- 26.________ is often referred to as confirmation bias.
- A.
Selectivity
- B.
Frame of reference
- C.
Stereotyping
- D.
None of these
- 27.________ is a bias that refers to seeing things from your own point of view.
- A.
Selectivity
- B.
Frame of reference
- C.
Stereotyping
- D.
Expectation
- 28.The theory that managers' attitudes toward and expectations and treatment of employees largely determine their performance is known as:
- A.
Organizational behavior
- B.
Citizenship behavior
- C.
The self-fulfilling prophecy
- D.
The Pygmalion effect
- 29.Job satisfaction is based on _______ and ________.
- A.
Personality; perception
- B.
Attitudes; perception
- C.
Personality; behavior
- D.
Attitudes; behavior
- 30._______ power is derived from followers, based on an individuals behavior.
- A.
Position
- B.
Personal
- C.
Organizational
- D.
Earned
- 31.______ power is a form of personal power.
- A.
Reward
- B.
Legitimate
- C.
Referent
- D.
Coercive
- 32._______ power is based on others' need for data.
- A.
Legitimate
- B.
Referent
- C.
Information
- D.
Connection
- 33.Which of the following statements is TRUE regarding politics?
- A.
It is always to be avoided
- B.
It is a reality of organizational life
- C.
It becomes less important as the level of management increases
- D.
It is always used negatively
- 34._______ involves the mutual exchange of favors and privileges to accomplish objectives.
- A.
Politics
- B.
Reciprocity
- C.
Networking
- D.
Coalition building
- 35.Which of the following is also referred to as social exchange theory?
- A.
Networking
- B.
Coalition building
- C.
Politics
- D.
Reciprocity
- 36.Which of the following is NOT a guideline for developing political skills?
- A.
Learn the organizational culture
- B.
Learn the power players
- C.
Tune out the grapevine
- D.
Be a team player
- 37.The user of a(n) ________ conflict style attempts to passively ignore conflict rather than resolve it.
- A.
Avoiding
- B.
Forcing
- C.
Negotiating
- D.
Collaborating
- 38.The user of a(n) ________ conflict style attempts to resolve conflicts by passively giving in to the opposing side.
- A.
Avoiding
- B.
Accommodating
- C.
Negotiating
- D.
Collaborating
- 39.The forcing conflict style is appropriate to use when:
- A.
Unpopular action must be taken on important issues
- B.
Your stake in the issue is not high
- C.
The changes agreed to are not important to you but are to the other person
- D.
The conflict is between peers
- 40.
- The user of the _______ conflict style attempts to resolve conflicts through assertive give and take concessions.a
- A.
Avoiding
- B.
Accommodating
- C.
Negotiating
- D.
Collaborating
- 41.The negotiating conflict style is appropriate to use when:
- A.
Unpopular action must be taken on important issues
- B.
Time is short
- C.
The conflict is between peers
- D.
You enjoy being a follower
- 42.The user of a(n) ________ conflict style assertively attempts to resolve conflict by working together with the other person to find an acceptable solution.
- A.
Avoiding
- B.
Accommodating
- C.
Negotiating
- D.
Collaborating
- 43.The advantage of the collaborating conflict style is that:
- A.
Working relationships are maintained
- B.
Conflict is resolved quickly
- C.
It tends to lead to the best solution to the conflict using assertive behavior
- D.
None of these
- 44.A(n) _________ is a neutral third party who resolves a conflict by making a binding decision.
- A.
Mediator
- B.
Arbitrator
- C.
Negotiator
- D.
Conflict resolution consultant
- 45.The type A personality is characterized as all of the following EXCEPT:
- A.
Hard-driving
- B.
Time-conscious
- C.
Patient
- D.
Competitive
- 46.Which of the following is NOT an example of anaerobic exercise?
- A.
Swimming
- B.
Weightlifting
- C.
Sprinting
- D.
Jumping
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