Policy And Procedure Education/Orientation

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  • 1/50 Questions

    We practice Standard Precautions in all of our offices.  Standard Precautions assumes that all individuals are potentially infectious thereby requiring us to perform excellent hand hygiene, wear the appropriate PPE, follow guidelines for injection safety, and to follow strict cleaning rules.

    • True
    • False
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Policy And Procedure Education/Orientation - Quiz
About This Quiz

All staff is required to complete a review of our policies and procedures. Completion of this quiz will fulfill this requirement.

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  • 2. 

    HIV/AIDS is transmitted through infected blood or body fluids.  The HIV virus lives in blood, semen, and vaginal fluids.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    HIV/AIDS is indeed transmitted through infected blood or body fluids such as semen and vaginal fluids. The virus can be spread through activities such as unprotected sexual intercourse, sharing needles or syringes, and mother-to-child transmission during childbirth or breastfeeding. It is important to practice safe sex, use clean needles, and get tested regularly to prevent the spread of HIV/AIDS.

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  • 3. 

    What does PPE stand for? 

    • Private Protection Equipment

    • Personal Protective Equipment

    • Positively Protecting Environment

    • Purple People Eater

    Correct Answer
    A. Personal Protective Equipment
    Explanation
    PPE stands for Personal Protective Equipment. This refers to any equipment or clothing worn by individuals to protect themselves from potential hazards in their workplace or environment. It includes items such as helmets, gloves, goggles, masks, and protective clothing. The purpose of PPE is to reduce the risk of injury or illness by creating a barrier between the person and the potential danger.

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  • 4. 

    We follow the CDC Guidelines for Hand Hygiene: 

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The statement is true because it states that the CDC Guidelines for Hand Hygiene are followed. This implies that the correct practices for hand hygiene, as recommended by the Centers for Disease Control and Prevention (CDC), are being adhered to. Following these guidelines is important for preventing the spread of germs and maintaining good hand hygiene.

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  • 5. 

    Good hand hygiene is one of the most effective ways to reduce the risk of transmitting infections in health care settings. 

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Good hand hygiene is indeed one of the most effective ways to reduce the risk of transmitting infections in healthcare settings. Proper handwashing with soap and water or the use of hand sanitizers can help eliminate or reduce the number of harmful bacteria and viruses on the hands, preventing their spread to patients and healthcare workers. Regular hand hygiene practices are crucial in healthcare settings to maintain a safe and clean environment.

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  • 6. 

    Which is not  considered biomedical waste?

    • Saturated bloody bandage

    • Used syringe after an epidural steroid injection

    • Your left over lunch

    • Gloves used to clean up vomit

    Correct Answer
    A. Your left over lunch
    Explanation
    Biomedical waste refers to any waste that contains biological materials, such as blood or other bodily fluids, which can pose a threat to human health or the environment. In this case, the leftover lunch is not considered biomedical waste because it does not contain any biological materials that could be harmful. On the other hand, the saturated bloody bandage, used syringe, and gloves used to clean up vomit are all examples of biomedical waste as they may contain blood or other bodily fluids that could potentially transmit infections or diseases.

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  • 7. 

    Physicians Group LLC has a corporate compliance and ethics program. We are committed to conducting all business in accordance with federal and state laws.    

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The given statement is true. Physicians Group LLC has a corporate compliance and ethics program in place, which indicates that they have established policies and procedures to ensure that all business activities are conducted in compliance with federal and state laws. This program reflects their commitment to ethical conduct and adherence to legal requirements in their operations.

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  • 8. 

    Any employee can report a concern about care or safety in our offices without fear of retaliation? 

    • True

    • False

    Correct Answer
    A. True
    Explanation
    This statement affirms that any employee can report a concern about care or safety in the offices without facing any retaliation. This indicates that the company has a culture that encourages open communication and values the well-being of its employees. This policy promotes transparency and trust within the organization, allowing employees to feel safe and confident in reporting any issues they may encounter.

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  • 9. 

    We release protected health information to anyone who calls and identifies themselves: 

    • True

    • False

    Correct Answer
    A. False
    Explanation
    The statement says that protected health information is released to anyone who calls and identifies themselves. This is not true because protected health information is confidential and should only be released to authorized individuals or entities who have a legitimate need for the information. Releasing it to anyone who calls and identifies themselves would violate privacy laws and regulations.

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  • 10. 

    We require written consent by the patient or the legal guardian to release any protected health information:

    • True

    • False

    Correct Answer
    A. True
    Explanation
    In order to release protected health information, it is necessary to obtain written consent from the patient or their legal guardian. This consent ensures that the patient's privacy and confidentiality are protected and that their information is only shared with authorized individuals or organizations. Without this consent, it would be a violation of privacy laws to release the information. Therefore, the statement is true.

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  • 11. 

    A good working position includes using a neutral position, having hands, wrists and forearms in line roughly parallel to the floor, keeping the head level or bent slightly forward? 

    • True

    • False

    Correct Answer
    A. True
    Explanation
    A good working position includes using a neutral position, having hands, wrists, and forearms in line roughly parallel to the floor, and keeping the head level or slightly bent forward. This means that the body is in a balanced and aligned position, which helps to prevent strain and injury to the muscles and joints. It also allows for optimal efficiency and comfort while working.

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  • 12. 

    Using the code system provides a methodical approach to dealing with different types of emergencies.   

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Using a code system allows for a systematic approach to handling various types of emergencies. This system provides a standardized method for identifying and responding to different emergency situations, ensuring that appropriate actions are taken in a timely manner. By using codes, emergency responders can quickly communicate the nature of the emergency and coordinate their efforts effectively. This helps to minimize confusion and maximize the efficiency of emergency response efforts. Therefore, the statement "Using the code system provides a methodical approach to dealing with different types of emergencies" is true.

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  • 13. 

    TRUE or FALSE: Our medical equipment is inspected annually for mechanical and electrical checks: 

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Our medical equipment undergoes annual inspections to ensure that they are functioning properly and meet the necessary safety standards. These inspections include both mechanical and electrical checks to identify any potential issues or malfunctions. By conducting these regular inspections, we can ensure that our medical equipment is reliable and safe for use in providing healthcare services to patients.

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  • 14. 

    What do we do to ensure that the patient is cleared for the MRI scan? 

    • We wave a wand over the patient

    • We toss a coin

    • We complete a thorough questionnaire

    Correct Answer
    A. We complete a thorough questionnaire
    Explanation
    To ensure that the patient is cleared for the MRI scan, we complete a thorough questionnaire. This is done to gather important information about the patient's medical history, any previous surgeries, allergies, or any other factors that could potentially affect the safety or success of the MRI scan. By gathering this information, we can assess the patient's suitability for the scan and take any necessary precautions or make any adjustments if needed.

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  • 15. 

    Lead shielding is used to protect against radiation: 

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Lead shielding is commonly used in various industries, such as healthcare and nuclear power, to protect against radiation. Lead is a dense material that can effectively absorb and block radiation, making it an ideal choice for shielding. It is used in the construction of walls, doors, and containers to prevent the harmful effects of radiation from reaching individuals or sensitive equipment. Therefore, the statement "Lead shielding is used to protect against radiation" is true.

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  • 16. 

    Which are warning signs of potential workplace violence: 

    • Not eating lunch and only snacking

    • Coming to work wearing black clothes and shoes

    • Being angry, making threats, psychiatric disorders, extreme changes in behavior, the need to dominate others

    Correct Answer
    A. Being angry, making threats, psychiatric disorders, extreme changes in behavior, the need to dominate others
    Explanation
    The warning signs of potential workplace violence include being angry, making threats, psychiatric disorders, extreme changes in behavior, and the need to dominate others. These signs indicate a potential for violent behavior and should be taken seriously in order to prevent any harm or danger in the workplace.

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  • 17. 

    In the event of violence in the workplace you should..... 

    • Bring a gun the next day so no one bothers you

    • Scream louder than your co-worker

    • Set up a trap at the desk of the co-worker harassing you

    • None of the above

    Correct Answer
    A. None of the above
    Explanation
    The given options are all inappropriate and potentially dangerous responses to violence in the workplace. Bringing a gun or setting up a trap can escalate the situation and potentially harm others. Screaming louder than a co-worker does not address the issue of violence and is not a productive solution. Therefore, the correct answer is "None of the above," indicating that none of these options are appropriate or effective in dealing with workplace violence.

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  • 18. 

    Providing culturally competent services has the potential to improve health outcomes, increase the efficiency of clinical and support staff, and result in greater client satisfaction with services. 

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Culturally competent services refer to healthcare services that are tailored to meet the specific cultural and linguistic needs of diverse populations. By providing culturally competent services, healthcare providers can better understand and address the unique needs and preferences of their clients, leading to improved health outcomes. Additionally, by recognizing and respecting cultural differences, healthcare providers can build trust and rapport with their clients, resulting in greater client satisfaction. Moreover, culturally competent services can also increase the efficiency of clinical and support staff by reducing misunderstandings and communication barriers. Therefore, the statement that providing culturally competent services has the potential to improve health outcomes, increase efficiency, and result in greater client satisfaction is true.

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  • 19. 

    Do we have a performance improvment program? 

    • YES

    • NO

    Correct Answer
    A. YES
    Explanation
    The given correct answer is "YES" which indicates that there is a performance improvement program in place. This suggests that the organization has recognized the need for enhancing performance and has implemented a program to address it. This program could involve various strategies such as setting goals, providing training and development opportunities, offering feedback and coaching, and implementing performance evaluation systems. By having a performance improvement program, the organization aims to enhance productivity, efficiency, and overall performance of its employees.

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  • 20. 

     An effective performance improvement program includes these essential components:  
    • Designing processes
    • Monitoring performance through data collection
    • Analyzing current performance
    • Improving performance
    • Sustaining improved performance

    • True

    • False

    Correct Answer
    A. True
    Explanation
    An effective performance improvement program includes designing processes, monitoring performance through data collection, analyzing current performance, improving performance, and sustaining improved performance. These components are essential for identifying areas of improvement, tracking progress, making necessary changes, and maintaining the improved performance over time. Therefore, the statement "An effective performance improvement program includes these essential components" is true.

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  • 21. 

    We dispose of used syringes in the....

    • Red Bag

    • Trash Can

    • Sharps Container

    • Laundry Bag

    Correct Answer
    A. Sharps Container
    Explanation
    Sharps containers are specifically designed to safely dispose of used syringes and other sharp medical instruments. These containers are puncture-resistant and have a secure lid to prevent any accidental injuries or contamination. Disposing of used syringes in a sharps container ensures proper containment and prevents the risk of needlestick injuries to healthcare workers and waste management personnel.

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  • 22. 

    Employees are not allowed to receive kickbacks or receive compensation from outside customers or vendors for services provided. 

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Employees are not allowed to receive kickbacks or compensation from outside customers or vendors for services provided. This means that it is prohibited for employees to accept any form of payment or reward from external parties in exchange for their services. This policy ensures that employees maintain their integrity and do not engage in unethical practices that could compromise the company's reputation.

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  • 23. 

    Ergonomics is the study of work and is the science of fitting the job or task to the worker: 

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Ergonomics is indeed the study of work and the science of fitting the job or task to the worker. It involves designing and arranging workspaces, tools, and equipment in a way that maximizes efficiency, productivity, and safety for the workers. By considering the physical, cognitive, and emotional capabilities and limitations of individuals, ergonomics aims to optimize the interaction between people and their work environment. Therefore, the statement "Ergonomics is the study of work and is the science of fitting the job or task to the worker" is true.

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  • 24. 

    The acronym PASS is used during which code? 

    • Code Red

    • Code Blue

    • Code S

    • Code D

    Correct Answer
    A. Code Red
    Explanation
    PASS is an acronym that stands for Pull, Aim, Squeeze, and Sweep. It is used during a Code Red, which typically refers to a fire emergency. When a fire breaks out, individuals trained in fire safety use the PASS technique to operate a fire extinguisher effectively. They pull the pin, aim the nozzle at the base of the fire, squeeze the handle to release the extinguishing agent, and sweep the nozzle from side to side to cover the fire area. This acronym helps individuals remember the steps to follow when using a fire extinguisher during a Code Red situation.

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  • 25. 

    In the event of a hazardous chemical spill you should? 

    • Call the Hazard Spill Hotline

    • Throw a towel over it and continue working

    • Call Dave Balot for assistance

    • Ask a patient to help you with the clean up

    Correct Answer
    A. Call the Hazard Spill Hotline
    Explanation
    In the event of a hazardous chemical spill, it is important to call the Hazard Spill Hotline. This is the correct answer because a hazardous chemical spill can pose serious risks to health and safety. The Hazard Spill Hotline is equipped to handle such situations and can provide guidance on how to safely manage and clean up the spill. Calling Dave Balot or asking a patient to help with the clean up may not be appropriate or safe, and throwing a towel over the spill and continuing to work can lead to further contamination and potential harm.

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  • 26. 

     A sentinel event is an unexpected occurrence involving death or serious physical or psychological injury, or the risk thereof.  Serious injury specifically includes loss of limb or function.  The phrase "or the risk thereof" includes any process variation for which a recurrence would carry a significant chance of a serious adverse outcome.  Such events are called "sentinel" because they signal the need for immediate investigation response. 

    • True

    • False

    Correct Answer
    A. True
    Explanation
    A sentinel event is defined as an unexpected occurrence that results in death, serious physical or psychological injury, or the risk of such outcomes. This includes incidents that involve the loss of limb or function. The phrase "or the risk thereof" encompasses any process variation that, if it were to happen again, would have a significant chance of causing a serious adverse outcome. These events are referred to as "sentinel" because they indicate the need for immediate investigation and response. Therefore, the statement "True" is the correct answer.

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  • 27. 

    Choose all that apply: We can reduce any risk of health care associated infections by: 

    • Cleaning medical equipment after each patient

    • Cleaning the water cooler on a regular basis

    • Practicing Standard Precautions

    • Practicing excellent hand hygiene

    Correct Answer(s)
    A. Cleaning medical equipment after each patient
    A. Cleaning the water cooler on a regular basis
    A. Practicing Standard Precautions
    A. Practicing excellent hand hygiene
    Explanation
    In order to reduce the risk of healthcare-associated infections, it is important to clean medical equipment after each patient to prevent the transmission of pathogens. Cleaning the water cooler on a regular basis is also necessary to maintain hygiene and prevent the growth of bacteria. Practicing Standard Precautions, which include wearing personal protective equipment and following proper infection control protocols, is essential in preventing the spread of infections. Additionally, practicing excellent hand hygiene, such as washing hands with soap and water or using hand sanitizers, is crucial in reducing the transmission of pathogens.

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  • 28. 

    Bundling electrical cords and keeping them off the ground helps...

    • Keep the equipment in better working order

    • Reduce the risk of falls

    • Decorate the office

    Correct Answer
    A. Reduce the risk of falls
    Explanation
    Bundling electrical cords and keeping them off the ground helps reduce the risk of falls. When cords are left loose and scattered on the floor, they can become tripping hazards, causing people to trip and potentially injure themselves. By bundling the cords and keeping them off the ground, the risk of accidents and falls is minimized, creating a safer environment.

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  • 29. 

    Our Radiation Safety Officer is??? 

    • Dr Jeffrey Beytin

    • Dr Della Flynn

    • Your Team Leader

    • The legal department

    Correct Answer
    A. Dr Jeffrey Beytin
    Explanation
    Dr Jeffrey Beytin is the Radiation Safety Officer because he has the necessary qualifications and expertise in radiation safety. As a radiation safety officer, he is responsible for ensuring compliance with radiation safety regulations and protocols, conducting safety training, and implementing radiation safety measures to protect individuals from the harmful effects of radiation. His role is crucial in maintaining a safe working environment and minimizing radiation-related risks.

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  • 30. 

    Only a competent individual can complete an advance directive or living will: 

    • True

    • False

    Correct Answer
    A. True
    Explanation
    This statement is true because an advance directive or living will is a legal document that allows an individual to specify their preferences for medical treatment in the event that they become unable to communicate their wishes. Completing such a document requires a competent individual who is capable of making informed decisions about their healthcare.

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  • 31. 

    Clinicians are not expected to understand and respect the different cultural health beliefs and practices of their patients and can impose their own set of standards and beliefs about health practices on their patients. 

    • True

    • False

    Correct Answer
    A. False
    Explanation
    The statement suggests that clinicians are not expected to understand and respect the cultural health beliefs and practices of their patients, and can instead impose their own beliefs on them. However, this is not true. Clinicians are indeed expected to understand and respect the cultural beliefs and practices of their patients in order to provide appropriate and effective healthcare. Failure to do so can lead to misunderstandings, misdiagnoses, and ineffective treatments.

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  • 32. 

    Check all that apply:  Symptoms of TB include: 

    • Weakness

    • Weight loss

    • Coughing up blood

    • Fever

    • Night sweats

    Correct Answer(s)
    A. Weakness
    A. Weight loss
    A. Coughing up blood
    A. Fever
    A. Night sweats
    Explanation
    The symptoms of TB include weakness, weight loss, coughing up blood, fever, and night sweats. These symptoms are commonly associated with tuberculosis and can indicate the presence of the disease. Weakness and weight loss are often a result of the body's immune response to the infection, while coughing up blood can be a sign of lung damage. Fever and night sweats are typical symptoms of an active TB infection.

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  • 33. 

     Your office ARNP does not have to review and sign the biomedical waste training sheet:

    • True

    • False

    Correct Answer
    A. False
    Explanation
    The correct answer is False. This means that the office ARNP does have to review and sign the biomedical waste training sheet. This is important to ensure that the ARNP is aware of and knowledgeable about the proper procedures for handling and disposing of biomedical waste. It is a crucial step in maintaining a safe and compliant environment in the office.

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  • 34. 

    Check all that are applicable about our laundry procedure: 

    • Our procedure cleans and disinfects our laundry

    • You can fold clean laundry anywhere you want in the office

    • Soiled linen is deposited in a white laundry bag

    • The laundry bag should be washed

    • Gloves are used to handle soiled laundry

    • Clean laundry can be stored together with your cavi-wipes and biofreeze

    Correct Answer(s)
    A. Our procedure cleans and disinfects our laundry
    A. Soiled linen is deposited in a white laundry bag
    A. The laundry bag should be washed
    A. Gloves are used to handle soiled laundry
    Explanation
    The correct answer is that our procedure cleans and disinfects our laundry, soiled linen is deposited in a white laundry bag, the laundry bag should be washed, and gloves are used to handle soiled laundry. This means that the laundry procedure ensures that the laundry is cleaned and disinfected, the soiled linen is properly contained in a designated bag, the bag itself is cleaned, and proper protective measures are taken when handling soiled laundry.

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  • 35. 

    What does HIPAA stand for? 

    • Health Information Protection And Accountability

    • Healthcare Information Privacy Advocates Act

    • Health Insurance Portability and Accountability Act

    • Happy Individuals Privacy Administrative Act

    Correct Answer
    A. Health Insurance Portability and Accountability Act
    Explanation
    HIPAA stands for Health Insurance Portability and Accountability Act. This act was enacted in 1996 to protect the privacy and security of individuals' health information. It establishes national standards for the electronic exchange of health information and sets rules for healthcare providers, health plans, and healthcare clearinghouses to ensure the confidentiality and integrity of patient data. The act also gives individuals certain rights regarding their health information, such as the right to access and amend their records.

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  • 36. 

    When lifting a heavy load- you should do the following: Check all that apply:

    • Stand close to the load and center yourself over it

    • Bend your knees and squat down

    • Keep the load close to your body and use your leg muscles to stand up

    • Do not twist your body when moving the load

    Correct Answer(s)
    A. Stand close to the load and center yourself over it
    A. Bend your knees and squat down
    A. Keep the load close to your body and use your leg muscles to stand up
    A. Do not twist your body when moving the load
    Explanation
    To safely lift a heavy load, it is important to stand close to the load and center yourself over it to maintain balance and stability. Bending your knees and squatting down helps to engage your leg muscles and maintain a strong base. Keeping the load close to your body helps to minimize strain on your back and use your leg muscles effectively. Lastly, avoiding twisting your body when moving the load helps to prevent injury and maintain proper alignment.

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  • 37. 

    Which choice below is not considered an example of a hazardous spill?

    • Radiation

    • Thermal

    • Water

    • Mechanical

    Correct Answer
    A. Water
    Explanation
    Water is not considered an example of a hazardous spill because it is a natural substance that does not pose immediate danger or harm to human health or the environment. Unlike radiation, thermal, and mechanical spills, which involve hazardous materials or substances that can cause serious injuries or damage, water spills are typically harmless and can be easily cleaned up without any special precautions or procedures.

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  • 38. 

    What does ALARA stand for? 

    • Always Learn About Radiation Awareness

    • As Low As Requirements Allow

    • As Low As Reasonably Achievable

    • None of the Above

    Correct Answer
    A. As Low As Reasonably Achievable
    Explanation
    ALARA stands for "As Low As Reasonably Achievable." This principle is used in radiation protection to minimize radiation exposure to workers and the public. It means that radiation doses should be kept as low as possible, taking into account technological and economic factors. The ALARA principle guides the implementation of safety measures and the use of protective equipment to ensure that radiation exposure is reduced to the lowest level reasonably achievable.

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  • 39. 

    Where can you find the Infection Control Plan? 

    • In your clinic binder

    • In the Joint Commision folder online

    • In each exam room

    • In a folder at the front desk

    Correct Answer
    A. In the Joint Commision folder online
    Explanation
    The Infection Control Plan can be found in the Joint Commission folder online. This suggests that the organization follows the guidelines and standards set by the Joint Commission for infection control. By having the plan in the Joint Commission folder online, it ensures that all staff members have access to it and can easily refer to it whenever necessary. This also indicates that the organization takes infection control seriously and prioritizes the safety and well-being of their patients and staff members.

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  • 40. 

    Our safety officer is ___________________. 

    Correct Answer
    Diane Madonna
  • 41. 

    The magnet of our fixed MRI is always on? 

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The correct answer is true because the magnet of a fixed MRI is always on in order to create a strong magnetic field. This magnetic field is essential for the MRI machine to function properly and produce detailed images of the body. Even when the machine is not actively scanning a patient, the magnet remains on to maintain the magnetic field strength.

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  • 42. 

    What is NOT allowed in the MRI? 

    • Metallic Implants

    • Heart pacemaker

    • Bullet Fragment

    • Credit Cards

    • Hair Barrettes, hairpins

    • All of the above

    Correct Answer
    A. All of the above
    Explanation
    All of the above are not allowed in the MRI. Metallic implants can cause distortion in the images and can also heat up during the scan. Heart pacemakers can malfunction due to the magnetic field of the MRI. Bullet fragments can also move or heat up during the scan. Credit cards and hair barrettes or hairpins can be attracted to the strong magnetic field and cause harm to the patient or interfere with the MRI machine.

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  • 43. 

    An individual with latent TB cannot spread TB disease 

    • True

    • False

    Correct Answer
    A. True
    Explanation
    An individual with latent TB cannot spread TB disease because latent TB means that the person has been infected with the bacteria that causes TB, but the bacteria is inactive and not causing any symptoms. Therefore, they cannot transmit the disease to others. However, if the latent TB becomes active, then the person can spread TB disease to others.

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  • 44. 

     Which statement does not apply to us?

    • All staff should know about Advance Directives

    • We should provide information about Advance Directives if requested

    • We require every patient to bring in their Advance Directive

    • We are required to state our policy on Advance Directives

    Correct Answer
    A. We require every patient to bring in their Advance Directive
    Explanation
    This statement does not apply to us because it states that we require every patient to bring in their Advance Directive. However, there is no indication in the given information that we have such a requirement.

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  • 45. 

     These symptoms describe which disease?
    • jaundice
    • fatigue
    • mild fever
    • headache
    • loss of appetite
    • nausea and vomiting
    • constant discomfort on the right side of the abdomen

    • HIV/AIDS

    • HEPATITIS C

    • H1N1 Influenza

    • HEPATITIS B

    Correct Answer
    A. HEPATITIS B
    Explanation
    The symptoms described, such as jaundice, fatigue, mild fever, headache, loss of appetite, nausea and vomiting, and constant discomfort on the right side of the abdomen, are commonly associated with Hepatitis B. This viral infection affects the liver and can cause inflammation and damage, leading to these symptoms.

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  • 46. 

    If a computer security breach occurs in our offices -- you should do all but one of the following below: 

    • Call Verizon

    • Notify your supervisor

    • Contact IT department

    • Complete an incident report

    Correct Answer
    A. Call Verizon
    Explanation
    Calling Verizon in the event of a computer security breach in our offices is not the recommended action. Instead, the appropriate steps would be to notify your supervisor, contact the IT department, and complete an incident report. Calling Verizon may not be necessary unless specifically instructed by the IT department or if Verizon is our designated security provider.

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  • 47. 

    The method The Joint Commission uses during an on-site survey is: 

    • The Investigative Methodology

    • The Gold Seal Test

    • The White Glove Test

    • The Tracer Methodology

    Correct Answer
    A. The Tracer Methodology
    Explanation
    The Tracer Methodology is the method used by The Joint Commission during an on-site survey. This methodology involves following the path of patient care through the organization's systems and processes to identify areas of improvement and ensure compliance with standards. It focuses on selecting a specific patient or group of patients and tracing their care from admission to discharge, examining documentation, observing practices, and interviewing staff to assess the organization's overall performance. This method allows for a comprehensive evaluation of the organization's ability to provide safe and high-quality care.

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  • 48. 

    "Any employee can report discrimination , harassment, or improper or illegal acts by sending an email to ________________ without fear of retaliation." 

    Correct Answer
    [email protected], legal@westcolaw
    Explanation
    Employees can report discrimination, harassment, or improper or illegal acts by sending an email to [email protected] or legal@westcolaw without fear of retaliation. This suggests that the company has established a safe and confidential reporting mechanism for employees to raise concerns without facing any negative consequences.

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  • 49. 

    When a piece of medical equipment is malfunctioning. We are required to ___________/____________. Limit to 4 words.

    Correct Answer
    lock out/tag out, lockout/tagout, tag out/lock out, tagout/lockout, lock out and tag out, tag it out, tag and lock it out, tag or lockout the equipment, lock out/ tag out, Lock Out/Tag Out, lock out / tag out, tagged or locked out, tag or lock out, lock out tag out
    Explanation
    When a piece of medical equipment is malfunctioning, it is necessary to implement a lockout/tagout procedure. This involves locking out or tagging out the equipment to prevent it from being used or operated until it has been repaired or inspected by qualified personnel. This ensures the safety of both the equipment and the individuals who may come into contact with it.

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  • Mar 21, 2023
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  • Sep 08, 2011
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    Hcmeinc
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