Patient Connect Level One Certification Exam

47 Questions | Attempts: 69

Patient Quizzes & Trivia

Level One written certification exam

Questions and Answers
  • 1. 
    What are ExpressBill Services?
  • 2. 
    Describe the value proposition of ExpressBill Services.
  • 3. 
    Define the steps in the "address cleansing" process and why it is of value to a customer.  Define each tool used in the process.
  • 4. 
    What is Patient Friendly Billing?
  • 5. 
    Are statement files produced by a single HIS platform "standard" across all customers?  Explain.
  • 6. 
    Define "rules based" processing/mapping and the value it provides.  Give examples of rules based options driven by flags within the statement file.
  • 7. 
    Name three types of recommended data suppressions.  Give specific examples and the value proposition of each type.
  • 8. 
    Give examples of various types of documents that can be provided via ExpressBill Services.
  • 9. 
    Define NCOA Link and what value it provides?
  • 10. 
    Define DPV and what value it provides.
  • 11. 
    Where are the ExpressBill processing facilities located?
  • 12. 
    What value does Emdeon's CASS certified software provide in the address cleansing process?
  • 13. 
    What is Return Mail Manager?
  • 14. 
    Define Return Mail Manager and describe the value proposition.
  • 15. 
    Why is it important to have both Address Validation on the front-end and Return Mail Manager on the back-end?
  • 16. 
    What services/products comprise the Emdeon Patient Connect suite?
  • 17. 
    Name 5 - 6 ways for a provider to take in patient payments.
  • 18. 
    What is Patient Pay Online?
  • 19. 
    What is the value proposition of Patient Pay Online?
  • 20. 
    From where is Patient Pay Online (PPOL) launched?
  • 21. 
    What forms of payment are accepted via Patient Pay Online?
  • 22. 
    Describe the value proposition of having Patient Pay Online with ExpressBill.
  • 23. 
    Can patients make payments that will create credit balances in PPOL?
  • 24. 
    Can a patient securely communicate with the provider's customer support via the PPOL tool?
  • 25. 
    Which tabs within PPOL can contain customized provider content and provide a few examples of custom content that may be included in the PPOL tool.

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