What Type Of Leasing Consultant Are You?

Show them pictures, brochures and confirm all of the information you collected on the phone call before asking any questions

Ask very few questions at this part of the tour and wait to find out what they are looking for while in the modelnd out what they are looking for while in the model

Review the information in a matter of fact style and then discuss features and benefits

Start by discussing the resident activities and take them to the pool area to further discover their needs

Letting the future resident check out the floor plan before asking questions

Taking control and show them the area that you know is most important to them such as the kitchen

Telling a joke before starting the demonstration

Beginning with square footage and details before asking questions

Before you leave the model, you have asked if they are ready to make a decision and continue to ask questions

Ask questions to find out if they are close to making a decision such as what do you think?

Suggest you go back to the office and get more information

Suggest they apply online and explain the process

Yes, it gives me more time to talk to them

Of course, I email, place a follow up phone call and send an invitation to come back in the mail

Only if they want me to

Yes, I provide more information, such as measurements, pictures, etc