Leasing Quiz - 20 Multi Choice S & S Asset Management, Inc
True
False
Demonstrate the value of your community and services
Give him or her a discount or special
Refer your prospect to another less expensive community in the neighborhood
Call in your supervisor
A prospect who calls on the phone and asks about your rental rates
A supervisor pretends to be a prospect to check your knowledge of current rental rates
Visiting the competition to discover what their rental rates are
Matching your marketing materials against the rental rates listed in your computer
According to move in date
Not until the apartment is ready fro move in
On Saturday's
In accordance with your company policy with your applicant notified ASAP
Seat him or her at a seating area rather than at your desk
Offer refreshments
Introduce him or her to other staff members or residents
All of the above
Enlist the assistance of another leasing staff member
Suggest that the apartment he or she is intrested in is very popular and may not be available upon his or her return
Ask the prospect what he or she is looking for that your community does not provide
All of the above
True
False
True
False
Ones feels uncomfortable touring alone
One is learning from the other
One to wishes to observe the others leasing technique
All of the above
True
False
True
False
True
False
Stop what you are doing and stand up
Greet the prospect with a smile
Offer your name and a handshake
All of the above
To paint a picture of your community
To make an appointment with the prospect
To describe your floor plans in detail
To get the prospects name and telephone number
True
False
Your name
Property Name
Price Range
A pleasantry
Phone call within 24 hours of a visit
A written note or card within 24 hours of a visit
A singing telegram sent to the prospects work place
A short email thanking the prospect for visiting
True
False
Show an occupied apartment with the residents permission
Show your own apartment
Show a vacat apartment that is ready for move-in
Show an apartment that was vacated earlier today
True
False