Quiz : Are You Ready To Be A Leasing Consultant?

25 Questions | Attempts: 4170
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Quiz : Are You Ready To Be A Leasing Consultant? - Quiz

. A career is the most important aspect of adult life, therefore, it's essential to make the right decision. Are you ready to be a leasing consultant? Do you have what it takes to handle the job and provide the best customer satisfaction? Taking an honest quiz about your career can help you out in many ways. So, why not give this quiz an honest try? All you have to do is to answer the questions honestly and see if you are truly the right fit for the job. We suggest you share the quiz with someone who may benefit from it. Have fun and good luck!


Questions and Answers
  • 1. 
    What does a Leasing Consultant need to know before showing a prospective tenant a model apartment home?
    • A. 

      Local Community Information

    • B. 

      Competitor Information

    • C. 

      Size of Apartment Homes and amenities

    • D. 

      All the Above

  • 2. 
    What is curb appeal?
    • A. 

      The manner in which the curb outside the apartment community is maintained

    • B. 

      How nice the apartment community as a whole is maintained

    • C. 

      How well the staff are groomed

    • D. 

      How high the curb is to walk up

  • 3. 
    A prospective resident asks you about your current resident profile. They want to know how many persons of a specific religious or cultural background reside in your property. How do you respond?
    • A. 

      All our residents have met our rental criteria and I am sure you will find many new friends here.

    • B. 

      We do not have records that have that provide that information.

    • C. 

      Because of the area, you will find many people of the religious/cultural background you are asking about. However, I do not know exactly how many.

    • D. 

      I'll have to research that and get back to you.

  • 4. 
    How would you follow up with a prospective tenant if they did not lease from you?
    • A. 

      Call, mail, email

    • B. 

      Call them at work

    • C. 

      Call them at home only

    • D. 

      Fedex an urgent letter for them to lease from you.

  • 5. 
    Why is it a good idea to conduct a reference to the prospective tenant's former community?
    • A. 

      To see if they pay rent promptly

    • B. 

      To see if they were a good neighbor and overall tenant

    • C. 

      Both "A" and B"

    • D. 

      Neither "A" nor "B"

  • 6. 
    Which of the following is true?
    • A. 

      If the prospect is approved and decides after 24 hours of approval not to rent, he or she gets the deposit back

    • B. 

      A deposit to hold an apartment must be always returned in full

    • C. 

      Charges for a credit check may be deducted from a holding deposit if the prospect resident is turned down for negative credit history

    • D. 

      All of the above

  • 7. 
    Eviction refers to:
    • A. 

      When a landlord sues for possession of his property in order to remove a tenant for non-payment of rent or other reasons

    • B. 

      When a tenant sues for the right to abandon the premises

    • C. 

      The day the court decides on an eviction proceeding

    • D. 

      None of the above

  • 8. 
    In advertising you should avoid:
    • A. 

      Criticizing other competing properties

    • B. 

      Copying other ads

    • C. 

      Ambiguity & scare tactics

    • D. 

      All the above

  • 9. 
    Operating policies and procedures must be:
    • A. 

      Flexible and easy to change

    • B. 

      Applied consistently, equally and fairly

    • C. 

      Arbitrary

    • D. 

      All of the above

  • 10. 
    Assuming there is no other tenant in the office, what is the first thing a Leasing Consultant should do when a prospective tenant arrives in the office?
    • A. 

      Say hello from across the room

    • B. 

      Stand up, introduce yourself, and shake their hand

    • C. 

      Finish your email and then greet them

    • D. 

      Tell them someone will be with them shortly

  • 11. 
    Which types of marketing activities would be most effective to promote the property?
    • A. 

      Phone book

    • B. 

      Advertising, promotions and publicity

    • C. 

      Promotions only

    • D. 

      Advertising only

  • 12. 
    If a tenant situation escalates and the tenant becomes very angry, you should:
    • A. 

      Walk away immediately

    • B. 

      Let the tenant know you will respond to them when they've calmed down

    • C. 

      Acknowledge their concern and let them know you will do everything you can to remedy the situation, and then speak to your manager

    • D. 

      Tell the tenant to go speak with your manager

  • 13. 
    Which are important questions to ask when qualifying a prospective tenant?
    • A. 

      The personal preferences of the tenant

    • B. 

      Which is the most important to the tenant when looking for an apartment home

    • C. 

      If the rent required is within their budget

    • D. 

      All the above

  • 14. 
    Market Rent is the amount a comparable unit would command in a competitive market.
    • A. 

      True

    • B. 

      False

  • 15. 
    Rent Control Laws are the local laws that set upper limits on rental rates.
    • A. 

      True

    • B. 

      False

  • 16. 
    Tracking the traffic statistics may help you in evaluating the success of your marketing plan by:
    • A. 

      Measuring the effectiveness of the Leasing Consultants

    • B. 

      Enabling the determination of cost per rental

    • C. 

      Monitoring which media are read by your target market

    • D. 

      All the above

  • 17. 
    Inviting a propective tenant to fill out and sign an application after showing a unit is called:
    • A. 

      Begging

    • B. 

      Merchandising

    • C. 

      Closing

    • D. 

      Canvassing

  • 18. 
    Subleasing is the leasing of the premises by a tenant to a third party for part of the tenant's remaining term.
    • A. 

      True

    • B. 

      False

  • 19. 
    It is permissable to advise families with young children to wait until a first floor unit becomes available.
    • A. 

      True

    • B. 

      False

  • 20. 
    A Leasing Consultant's job requires excellent customer service skills, the ability to sell, and the ability to solve problems.
    • A. 

      True

    • B. 

      False

  • 21. 
    "Arrears" refers to:
    • A. 

      How late the landlord is in fixing damages in the apartment

    • B. 

      How late the tenant is in paying their rent

    • C. 

      Both "A" and "B"

    • D. 

      Neither "A" nor "B"

  • 22. 
    "Default" refers to any obligation, including payment of rent, that the tenant fails to perform.
    • A. 

      True

    • B. 

      False

  • 23. 
    A property with a "no pets" policy means that visually impaired individuals are not permitted to have guide dogs.
    • A. 

      True

    • B. 

      False

  • 24. 
    The Federal Fair Housing Law:
    • A. 

      Forbids discrimination of renting an apartment based on race, color, creed, national origin or gender.

    • B. 

      Means that anyone that can pay the rent is allowed to be a tenant, even if they are a danger to other tenants.

    • C. 

      The prospective tenant does not need to sign a lease if they don't want to.

    • D. 

      All of the above.

  • 25. 
    You return from a tour and you are about to lease to your prospect. A current resident enters your office and asks for assistance. Who do you help first and why?
    • A. 

      The prospect because a newly signed lease is more important.

    • B. 

      The current resident because they already live there and are more important.

    • C. 

      Assess the needs of the current resident and make your decision based on that.

    • D. 

      None of the above.

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