Quiz : Are You Ready To Be A Leasing Consultant?

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  • 1/25 Questions

    What does a Leasing Consultant need to know before showing a prospective tenant a model apartment home?

    • Local Community Information
    • Competitor Information
    • Size of Apartment Homes and amenities
    • All the Above
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About This Quiz

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A career is the most important aspect of adult life, therefore, it's essential to make the right decision. Are you ready to be a leasing consultant? Do you have what it takes to handle the job and provide the best customer satisfaction? Taking an honest quiz about your career can help you out in many ways. So, why not See moregive this quiz an honest try? All you have to do is to answer the questions honestly and see if you are truly the right fit for the job. We suggest you share the quiz with someone who may benefit from it. Have fun and good luck!

Quiz : Are You Ready To Be A Leasing Consultant? - Quiz

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  • 2. 

    What is curb appeal?

    • The manner in which the curb outside the apartment community is maintained

    • How nice the apartment community as a whole is maintained

    • How well the staff are groomed

    • How high the curb is to walk up

    Correct Answer
    A. How nice the apartment community as a whole is maintained
    Explanation
    Curb appeal refers to the attractiveness and overall appearance of the apartment community. It encompasses factors such as the cleanliness, landscaping, and general maintenance of the community. It is a measure of how visually appealing and well-maintained the apartment complex is, which can greatly influence potential tenants' first impressions and their decision to rent or buy a property.

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  • 3. 

    A prospective resident asks you about your current resident profile. They want to know how many persons of a specific religious or cultural background reside in your property. How do you respond?

    • All our residents have met our rental criteria and I am sure you will find many new friends here.

    • We do not have records that have that provide that information.

    • Because of the area, you will find many people of the religious/cultural background you are asking about. However, I do not know exactly how many.

    • I'll have to research that and get back to you.

    Correct Answer
    A. All our residents have met our rental criteria and I am sure you will find many new friends here.
    Explanation
    The correct answer emphasizes that all residents have met the rental criteria, indicating that the property does not discriminate based on religious or cultural background. It also assures the prospective resident that they will find many new friends in the community, implying that there is diversity among the residents. This response promotes inclusivity and avoids providing specific information about the religious or cultural backgrounds of the residents.

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  • 4. 

    How would you follow up with a prospective tenant if they did not lease from you?

    • Call, mail, email

    • Call them at work

    • Call them at home only

    • Fedex an urgent letter for them to lease from you.

    Correct Answer
    A. Call, mail, email
    Explanation
    The best way to follow up with a prospective tenant who did not lease from you is to use a combination of communication methods such as calling, mailing, and emailing. This allows you to reach out to them through different channels and increases the chances of getting a response. Calling them at work may not be appropriate as it could disrupt their work environment. Calling them at home only may not be effective if they are not available or prefer to be contacted through other means. FedEx an urgent letter may be too aggressive and may not be well received by the prospective tenant.

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  • 5. 

    Why is it a good idea to conduct a reference to the prospective tenant's former community?

    • To see if they pay rent promptly

    • To see if they were a good neighbor and overall tenant

    • Both "A" and B"

    • Neither "A" nor "B"

    Correct Answer
    A. Both "A" and B"
    Explanation
    Conducting a reference to the prospective tenant's former community is a good idea because it allows the landlord to gather information about the tenant's payment history and their behavior as a neighbor and tenant. By checking if they pay rent promptly, the landlord can ensure that the tenant is financially responsible. Additionally, by evaluating their behavior and reputation in their previous community, the landlord can determine if they were a good neighbor and overall tenant, which can help in predicting their behavior in the new community. Therefore, conducting such a reference provides a comprehensive assessment of the prospective tenant.

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  • 6. 

    Which of the following is true?

    • If the prospect is approved and decides after 24 hours of approval not to rent, he or she gets the deposit back

    • A deposit to hold an apartment must be always returned in full

    • Charges for a credit check may be deducted from a holding deposit if the prospect resident is turned down for negative credit history

    • All of the above

    Correct Answer
    A. If the prospect is approved and decides after 24 hours of approval not to rent, he or she gets the deposit back
    Explanation
    If the prospect is approved and decides not to rent after 24 hours of approval, they will get the deposit back. This means that the deposit is refundable if the prospect changes their mind within the specified time frame.

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  • 7. 

    Eviction refers to:

    • When a landlord sues for possession of his property in order to remove a tenant for non-payment of rent or other reasons

    • When a tenant sues for the right to abandon the premises

    • The day the court decides on an eviction proceeding

    • None of the above

    Correct Answer
    A. When a landlord sues for possession of his property in order to remove a tenant for non-payment of rent or other reasons
    Explanation
    Eviction refers to when a landlord takes legal action to regain control of their property by removing a tenant. This is typically done due to the tenant's failure to pay rent or for other valid reasons.

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  • 8. 

    In advertising you should avoid:

    • Criticizing other competing properties

    • Copying other ads

    • Ambiguity & scare tactics

    • All the above

    Correct Answer
    A. All the above
    Explanation
    In advertising, it is important to avoid criticizing other competing properties as it can create a negative image and harm the reputation of both the advertiser and the competition. Copying other ads is also discouraged as it lacks originality and creativity, making it difficult for the brand to stand out. Ambiguity can confuse the audience and fail to convey the intended message effectively. Scare tactics, such as using fear to persuade customers, can be seen as manipulative and unethical. Therefore, avoiding all of the mentioned options is crucial for a successful advertising campaign.

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  • 9. 

    Operating policies and procedures must be:

    • Flexible and easy to change

    • Applied consistently, equally and fairly

    • Arbitrary

    • All of the above

    Correct Answer
    A. Applied consistently, equally and fairly
    Explanation
    Operating policies and procedures must be applied consistently, equally, and fairly in order to ensure fairness and equality within an organization. This means that the policies and procedures should be implemented in the same manner for all individuals and should not favor any specific group or individual. By applying them consistently, equally, and fairly, organizations can maintain a level playing field and avoid any potential biases or discrimination.

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  • 10. 

    Assuming there is no other tenant in the office, what is the first thing a Leasing Consultant should do when a prospective tenant arrives in the office?

    • Say hello from across the room

    • Stand up, introduce yourself, and shake their hand

    • Finish your email and then greet them

    • Tell them someone will be with them shortly

    Correct Answer
    A. Stand up, introduce yourself, and shake their hand
    Explanation
    When a prospective tenant arrives in the office, the first thing a Leasing Consultant should do is stand up, introduce themselves, and shake their hand. This is a professional and courteous way to greet the prospective tenant and make them feel welcome. It shows that the Leasing Consultant is attentive and ready to assist them. Additionally, by introducing themselves and shaking hands, the Leasing Consultant establishes a personal connection and starts building rapport with the prospective tenant. This initial interaction sets a positive tone for the rest of the leasing process.

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  • 11. 

    Which types of marketing activities would be most effective to promote the property?

    • Phone book

    • Advertising, promotions and publicity

    • Promotions only

    • Advertising only

    Correct Answer
    A. Advertising, promotions and publicity
    Explanation
    Advertising, promotions, and publicity would be the most effective types of marketing activities to promote the property. This is because advertising helps to reach a wide audience and create awareness about the property. Promotions can attract potential buyers by offering incentives or discounts. Publicity, through media coverage or word of mouth, can generate buzz and increase interest in the property. By combining these three types of marketing activities, the property can gain maximum exposure and attract potential buyers.

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  • 12. 

    If a tenant situation escalates and the tenant becomes very angry, you should:

    • Walk away immediately

    • Let the tenant know you will respond to them when they've calmed down

    • Acknowledge their concern and let them know you will do everything you can to remedy the situation, and then speak to your manager

    • Tell the tenant to go speak with your manager

    Correct Answer
    A. Acknowledge their concern and let them know you will do everything you can to remedy the situation, and then speak to your manager
    Explanation
    In a situation where a tenant becomes very angry, it is important to acknowledge their concern and assure them that their issue will be addressed. By doing so, it shows empathy and a willingness to resolve the problem. Additionally, informing the tenant that you will do everything possible to remedy the situation demonstrates a proactive approach. Speaking to your manager afterwards is crucial as it allows for further assistance and guidance in handling the escalated situation effectively.

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  • 13. 

    Which are important questions to ask when qualifying a prospective tenant?

    • The personal preferences of the tenant

    • Which is the most important to the tenant when looking for an apartment home

    • If the rent required is within their budget

    • All the above

    Correct Answer
    A. All the above
    Explanation
    When qualifying a prospective tenant, it is important to ask about their personal preferences, as this will help determine if the property meets their needs and if they will be satisfied living there. Additionally, asking about what is most important to the tenant when looking for an apartment home will provide insight into their priorities and preferences. Finally, inquiring about whether the rent required is within their budget is crucial to ensure that they can afford the property and will be able to make timely rental payments. Therefore, all of the above questions are important when qualifying a prospective tenant.

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  • 14. 

    Market Rent is the amount a comparable unit would command in a competitive market.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Market Rent refers to the amount of rent that a comparable unit would be able to command in a competitive market. This means that if a unit is in high demand and there are several potential tenants willing to pay a certain amount for it, then the market rent for that unit would be that amount. Therefore, the statement "Market Rent is the amount a comparable unit would command in a competitive market" is true.

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  • 15. 

    Rent Control Laws are the local laws that set upper limits on rental rates.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Rent control laws are indeed local laws that set upper limits on rental rates. These laws are implemented in order to protect tenants from excessive rent increases and to ensure affordable housing options are available. By setting maximum rental rates, rent control laws aim to prevent landlords from taking advantage of the demand for housing and provide stability for tenants. Therefore, the given answer, "True," is correct.

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  • 16. 

    Tracking the traffic statistics may help you in evaluating the success of your marketing plan by:

    • Measuring the effectiveness of the Leasing Consultants

    • Enabling the determination of cost per rental

    • Monitoring which media are read by your target market

    • All the above

    Correct Answer
    A. All the above
    Explanation
    Tracking traffic statistics can help you evaluate the success of your marketing plan by measuring the effectiveness of the Leasing Consultants. This allows you to see how well they are converting leads into rentals. Additionally, it enables the determination of cost per rental, which helps you assess the efficiency of your marketing efforts. Lastly, monitoring which media are read by your target market helps you understand where to allocate your marketing resources for maximum impact. Therefore, all of the above options are correct.

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  • 17. 

    Inviting a propective tenant to fill out and sign an application after showing a unit is called:

    • Begging

    • Merchandising

    • Closing

    • Canvassing

    Correct Answer
    A. Closing
    Explanation
    Closing refers to the act of finalizing a deal or transaction. In this context, inviting a prospective tenant to fill out and sign an application after showing a unit can be considered as closing the deal. It is the final step in the process of securing a tenant for the unit.

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  • 18. 

    Subleasing is the leasing of the premises by a tenant to a third party for part of the tenant's remaining term.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Subleasing refers to the act of a tenant leasing out a portion or the entirety of their leased premises to a third party for a specific duration within their own lease term. This allows the original tenant to occupy the space for the remaining period while also generating income from the subtenant. Therefore, the statement that subleasing involves leasing the premises by a tenant to a third party for part of the tenant's remaining term is accurate, making the answer "True".

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  • 19. 

    It is permissable to advise families with young children to wait until a first floor unit becomes available.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    It is not permissible to advise families with young children to wait until a first floor unit becomes available. This is because it would be considered discriminatory to only offer certain units based on the age of the occupants. It is important to provide equal housing opportunities to all individuals, regardless of their age or family status.

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  • 20. 

    A Leasing Consultant's job requires excellent customer service skills, the ability to sell, and the ability to solve problems.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The statement is true because a Leasing Consultant's job does indeed require excellent customer service skills, the ability to sell, and the ability to solve problems. Leasing Consultants interact with potential tenants, provide information about available properties, negotiate lease terms, and address any concerns or issues that may arise during the leasing process. Therefore, having strong customer service skills, sales abilities, and problem-solving skills are essential for success in this role.

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  • 21. 

    "Arrears" refers to:

    • How late the landlord is in fixing damages in the apartment

    • How late the tenant is in paying their rent

    • Both "A" and "B"

    • Neither "A" nor "B"

    Correct Answer
    A. How late the tenant is in paying their rent
    Explanation
    "Arrears" refers to the amount of money that is owed and overdue. In the context of the question, it specifically refers to the late payment of rent by a tenant. Therefore, the correct answer is "How late the tenant is in paying their rent".

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  • 22. 

    "Default" refers to any obligation, including payment of rent, that the tenant fails to perform.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The statement is true because "default" generally refers to any obligation that a tenant fails to perform, such as paying rent. This means that if a tenant fails to pay their rent, they are in default of their lease agreement. Therefore, the statement is accurate.

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  • 23. 

    A property with a "no pets" policy means that visually impaired individuals are not permitted to have guide dogs.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    This statement is false. A "no pets" policy does not specifically target visually impaired individuals with guide dogs. It simply means that pets are not allowed in the property, regardless of the individual's disability or need for a guide dog. The policy is not discriminatory towards visually impaired individuals or any other group.

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  • 24. 

    The Federal Fair Housing Law:

    • Forbids discrimination of renting an apartment based on race, color, creed, national origin or gender.

    • Means that anyone that can pay the rent is allowed to be a tenant, even if they are a danger to other tenants.

    • The prospective tenant does not need to sign a lease if they don't want to.

    • All of the above.

    Correct Answer
    A. Forbids discrimination of renting an apartment based on race, color, creed, national origin or gender.
    Explanation
    The Federal Fair Housing Law prohibits discrimination in renting an apartment based on race, color, creed, national origin, or gender. This means that landlords cannot refuse to rent to someone solely based on these factors. It ensures equal opportunities for individuals seeking housing and promotes fair treatment in the rental market.

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  • 25. 

    You return from a tour and you are about to lease to your prospect. A current resident enters your office and asks for assistance. Who do you help first and why?

    • The prospect because a newly signed lease is more important.

    • The current resident because they already live there and are more important.

    • Assess the needs of the current resident and make your decision based on that.

    • None of the above.

    Correct Answer
    A. Assess the needs of the current resident and make your decision based on that.

Quiz Review Timeline (Updated): Aug 27, 2023 +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Aug 27, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Mar 08, 2014
    Quiz Created by
    Ihamilton

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