Opt Level 1.25 - System Update

5 Questions | Total Attempts: 67

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Opt Level 1.25 - System Update

Questions and Answers
  • 1. 
    Driver macro replies will not update our customers with arrival and departure information.
    • A. 

      True

    • B. 

      False

  • 2. 
    When a unit is sent to a tank wash and don't drop the trailer, what event code should be used?
    • A. 

      WSH

    • B. 

      DTW

  • 3. 
    BMT (Begin Empty)is a Billable event code.
    • A. 

      True

    • B. 

      False

  • 4. 
    DRL (Drop Loaded )is a Billable event code.
    • A. 

      True

    • B. 

      False

  • 5. 
    What actions should be taken for a cancellation when the truck has arrived or is in route to pick up the load? (check all that apply)
    • A. 

      Change the load destination to mirror the origin.

    • B. 

      Change the Commodity to Cancellation.

    • C. 

      Change the scheduled delivery time to mirror the scheduled pickup time.

    • D. 

      Review the Stops Detail to ensure the delivery arrival time is one minute past the pickup departure time.

    • E. 

      Update the unit empty miles to the drivers next point of assignment.

    • F. 

      Add a billing note to bill the customer and to pay the driver for the cancellation.

    • G. 

      Forward any correspondence regarding the cancellation to Customer Service to have it placed in Onbase.

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