Office Management 1

1. WHICH OF THE FOLLOWING ARE POSSIBLE PLACES OF EMPLOYMENT FOR A MEDICAL ADMINISTRATIVE ASSISTANT?

NURSING HOME

HOME HEALTH AGENCY

DENTAL OFFICE

ALL OF THE ABOVE

2. THE EMPLOYMENT FORCAST FOR MEDICAL ADMINISTRATIVE ASSISTANTS IS VERY GOOD.

TRUE

FALSE

3. PREPARING A BANK DEPOSIT MAY BE THE RESPONSIBLITY OF A MEDICAL ADMINISTRATIVE ASSISTANT.

TRUE

FALSE

4. SCHOOL PROJECTS AND CERTIFICATES OF ACHIEVEMENT SHOULD NOT BE INCLUDED IN A STUDENT'S PORTFOLIO.

TRUE

FALSE

5. WHICH OF THE FOLLOWING IS NOT PART OF THE EDUCATIONAL TRAINING FOR A CAREER AS A MEDICAL ADMINISTRATIVE ASSISTANT?

CODING AND BILLING PROCEDURES

PROPER TELEPHONE PROCEDURES

PROPER FILING PROCEDURES

COMPUTER PROGRAMMING

6. THE COLOR OF A BUSINESS UNIFORM IS USUALLY BLACK.

TRUE

FALSE

7. ALL OF THE FOLLOWING ARE IMPORTANT SKILLS FOR A MEDICAL ADMINISTRATIVE ASSISTANT EXCEPT

PROPER WRITTEN COMMUNICATION SKILLS

KNOWLEDGE OF MEDICAL TERMINOLOGY

MEDICAL RECORDS FILE MANAGEMENT

ALL OF THE ABOVE

8. WHEN AN INDIVIDUAL HAS A DEEP UNDERSTANDING OF WHAT ANOTHER INDIVIDUAL IS EXPERIENCING, THE INDIVIDUAL SHOWS

EMPATHY

COMPASSION

SYMPATHY

DEPENDABILITY

9. THE NURSING STAFF AND OFFICE STAFF SHOULD WEAR THE SAME UNIFORM TO ENABLE PATIENTS TO READILY IDENTIFY EMPLOYEES OF THE OFFICE.

TRUE

FALSE

10. A MEDICAL OFFICE STAFF'S UNIFORM SHOULD BE VERY LIBERAL.

TRUE

FALSE

11. WHICH OF THE FOLLOWING IS NOT REQUIRED OF A MEDICAL ADMINISTRATIVE ASSISTANT?

RECORD PAYMENTS ON ACCOUNT

PREPARE INSURANCE CLAIMS

TRANSCRIBE MEDICAL DICTATION

PREPARE AND ADMINISTER MEDICATIONS

12. A TYPICAL DAY AT THE OFFICE FOR A MEDICAL ADMINISTRATIVE ASSISTANY MAY CONSISTS OF

OBTAINING PATIENT'S VITAL SIGNS

APPLYING STERILIZATION PROCEDURES.

SCREENING TELEPHONE CALLS

PREPARING PATIENT FOR EXAMINATION

13. WHICH OF THE FOLLOWING IS TRUE REGARDING PROGESSIONAL APPEARANCE FOR A MEDICAL ADMINISTRATIVE ASSISTANT?

TENNIS SHOES SHOULD BE WORN BECAUSE YOU WILL BE STANDING FOR LONG PERIODS OF TIME.

EXCESSIVE USE OF PERFUME COVERS THE NORMAL SMELL OF THE OFFICE.

NAIL POLISH SHOULD NEVER BE WORN

JEWELRY AND ACCESSORIES SHOULD BE KEPT TO A MINIMUM

14. THE PROFESSIONAL ORGANIZATION FOR INDIVIDUALS INVOLVED IN TYPING OF MEDICAL REPORTS IS THE

AAMA

AAMT

AMT

AHIMA

IAAP

15. THE PROFESSIONAL ORGANIZATION THAT ADMINSTERS THE CCS-P EXAM IS THE

AAMA

AAMT

AMT

AHIMA

IAAP