Office Management 1

15 Questions | Total Attempts: 860

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Office Skill Quizzes & Trivia

Read each statement and choose the answer that best completes the statement.


Questions and Answers
  • 1. 
    WHICH OF THE FOLLOWING IS NOT REQUIRED OF A MEDICAL ADMINISTRATIVE ASSISTANT?
    • A. 

      RECORD PAYMENTS ON ACCOUNT

    • B. 

      PREPARE INSURANCE CLAIMS

    • C. 

      TRANSCRIBE MEDICAL DICTATION

    • D. 

      PREPARE AND ADMINISTER MEDICATIONS

  • 2. 
    THE PROFESSIONAL ORGANIZATION FOR INDIVIDUALS INVOLVED IN TYPING OF MEDICAL REPORTS IS THE
    • A. 

      AAMA

    • B. 

      AAMT

    • C. 

      AMT

    • D. 

      AHIMA

    • E. 

      IAAP

  • 3. 
    THE PROFESSIONAL ORGANIZATION THAT ADMINSTERS THE CCS-P EXAM IS THE
    • A. 

      AAMA

    • B. 

      AAMT

    • C. 

      AMT

    • D. 

      AHIMA

    • E. 

      IAAP

  • 4. 
    WHEN AN INDIVIDUAL HAS A DEEP UNDERSTANDING OF WHAT ANOTHER INDIVIDUAL IS EXPERIENCING, THE INDIVIDUAL SHOWS
    • A. 

      EMPATHY

    • B. 

      COMPASSION

    • C. 

      SYMPATHY

    • D. 

      DEPENDABILITY

  • 5. 
    A TYPICAL DAY AT THE OFFICE FOR A MEDICAL ADMINISTRATIVE ASSISTANY MAY CONSISTS OF
    • A. 

      OBTAINING PATIENT'S VITAL SIGNS

    • B. 

      APPLYING STERILIZATION PROCEDURES.

    • C. 

      SCREENING TELEPHONE CALLS

    • D. 

      PREPARING PATIENT FOR EXAMINATION

  • 6. 
    ALL OF THE FOLLOWING ARE IMPORTANT SKILLS FOR A MEDICAL ADMINISTRATIVE ASSISTANT EXCEPT
    • A. 

      PROPER WRITTEN COMMUNICATION SKILLS

    • B. 

      KNOWLEDGE OF MEDICAL TERMINOLOGY

    • C. 

      MEDICAL RECORDS FILE MANAGEMENT

    • D. 

      ALL OF THE ABOVE

  • 7. 
    WHICH OF THE FOLLOWING ARE POSSIBLE PLACES OF EMPLOYMENT FOR A MEDICAL ADMINISTRATIVE ASSISTANT?
    • A. 

      NURSING HOME

    • B. 

      HOME HEALTH AGENCY

    • C. 

      DENTAL OFFICE

    • D. 

      ALL OF THE ABOVE

  • 8. 
    WHICH OF THE FOLLOWING IS NOT PART OF THE EDUCATIONAL TRAINING FOR A CAREER AS A MEDICAL ADMINISTRATIVE ASSISTANT?
    • A. 

      CODING AND BILLING PROCEDURES

    • B. 

      PROPER TELEPHONE PROCEDURES

    • C. 

      PROPER FILING PROCEDURES

    • D. 

      COMPUTER PROGRAMMING

  • 9. 
    WHICH OF THE FOLLOWING IS TRUE REGARDING PROGESSIONAL APPEARANCE FOR A MEDICAL ADMINISTRATIVE ASSISTANT?
    • A. 

      TENNIS SHOES SHOULD BE WORN BECAUSE YOU WILL BE STANDING FOR LONG PERIODS OF TIME.

    • B. 

      EXCESSIVE USE OF PERFUME COVERS THE NORMAL SMELL OF THE OFFICE.

    • C. 

      NAIL POLISH SHOULD NEVER BE WORN

    • D. 

      JEWELRY AND ACCESSORIES SHOULD BE KEPT TO A MINIMUM

  • 10. 
    THE NURSING STAFF AND OFFICE STAFF SHOULD WEAR THE SAME UNIFORM TO ENABLE PATIENTS TO READILY IDENTIFY EMPLOYEES OF THE OFFICE.
    • A. 

      TRUE

    • B. 

      FALSE

  • 11. 
    PREPARING A BANK DEPOSIT MAY BE THE RESPONSIBLITY OF A MEDICAL ADMINISTRATIVE ASSISTANT.
    • A. 

      TRUE

    • B. 

      FALSE

  • 12. 
    A MEDICAL OFFICE STAFF'S UNIFORM SHOULD BE VERY LIBERAL.
    • A. 

      TRUE

    • B. 

      FALSE

  • 13. 
    THE COLOR OF A BUSINESS UNIFORM IS USUALLY BLACK.
    • A. 

      TRUE

    • B. 

      FALSE

  • 14. 
    THE EMPLOYMENT FORCAST FOR MEDICAL ADMINISTRATIVE ASSISTANTS IS VERY GOOD.
    • A. 

      TRUE

    • B. 

      FALSE

  • 15. 
    SCHOOL PROJECTS AND CERTIFICATES OF ACHIEVEMENT SHOULD NOT BE INCLUDED IN A STUDENT'S PORTFOLIO.
    • A. 

      TRUE

    • B. 

      FALSE