Office Management 1
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Read each statement and choose the answer that best completes the statement.
- 1.WHICH OF THE FOLLOWING IS NOT REQUIRED OF A MEDICAL ADMINISTRATIVE ASSISTANT?
- A.
RECORD PAYMENTS ON ACCOUNT
- B.
PREPARE INSURANCE CLAIMS
- C.
TRANSCRIBE MEDICAL DICTATION
- D.
PREPARE AND ADMINISTER MEDICATIONS
- 2.THE PROFESSIONAL ORGANIZATION FOR INDIVIDUALS INVOLVED IN TYPING OF MEDICAL REPORTS IS THE
- A.
AAMA
- B.
AAMT
- C.
AMT
- D.
AHIMA
- E.
IAAP
- 3.THE PROFESSIONAL ORGANIZATION THAT ADMINSTERS THE CCS-P EXAM IS THE
- A.
AAMA
- B.
AAMT
- C.
AMT
- D.
AHIMA
- E.
IAAP
- 4.WHEN AN INDIVIDUAL HAS A DEEP UNDERSTANDING OF WHAT ANOTHER INDIVIDUAL IS EXPERIENCING, THE INDIVIDUAL SHOWS
- A.
EMPATHY
- B.
COMPASSION
- C.
SYMPATHY
- D.
DEPENDABILITY
- 5.A TYPICAL DAY AT THE OFFICE FOR A MEDICAL ADMINISTRATIVE ASSISTANY MAY CONSISTS OF
- A.
OBTAINING PATIENT'S VITAL SIGNS
- B.
APPLYING STERILIZATION PROCEDURES.
- C.
SCREENING TELEPHONE CALLS
- D.
PREPARING PATIENT FOR EXAMINATION
- 6.ALL OF THE FOLLOWING ARE IMPORTANT SKILLS FOR A MEDICAL ADMINISTRATIVE ASSISTANT EXCEPT
- A.
PROPER WRITTEN COMMUNICATION SKILLS
- B.
KNOWLEDGE OF MEDICAL TERMINOLOGY
- C.
MEDICAL RECORDS FILE MANAGEMENT
- D.
ALL OF THE ABOVE
- 7.WHICH OF THE FOLLOWING ARE POSSIBLE PLACES OF EMPLOYMENT FOR A MEDICAL ADMINISTRATIVE ASSISTANT?
- A.
NURSING HOME
- B.
HOME HEALTH AGENCY
- C.
DENTAL OFFICE
- D.
ALL OF THE ABOVE
- 8.WHICH OF THE FOLLOWING IS NOT PART OF THE EDUCATIONAL TRAINING FOR A CAREER AS A MEDICAL ADMINISTRATIVE ASSISTANT?
- A.
CODING AND BILLING PROCEDURES
- B.
PROPER TELEPHONE PROCEDURES
- C.
PROPER FILING PROCEDURES
- D.
COMPUTER PROGRAMMING
- 9.WHICH OF THE FOLLOWING IS TRUE REGARDING PROGESSIONAL APPEARANCE FOR A MEDICAL ADMINISTRATIVE ASSISTANT?
- A.
TENNIS SHOES SHOULD BE WORN BECAUSE YOU WILL BE STANDING FOR LONG PERIODS OF TIME.
- B.
EXCESSIVE USE OF PERFUME COVERS THE NORMAL SMELL OF THE OFFICE.
- C.
NAIL POLISH SHOULD NEVER BE WORN
- D.
JEWELRY AND ACCESSORIES SHOULD BE KEPT TO A MINIMUM
- 10.THE NURSING STAFF AND OFFICE STAFF SHOULD WEAR THE SAME UNIFORM TO ENABLE PATIENTS TO READILY IDENTIFY EMPLOYEES OF THE OFFICE.
- A.
TRUE
- B.
FALSE
- 11.PREPARING A BANK DEPOSIT MAY BE THE RESPONSIBLITY OF A MEDICAL ADMINISTRATIVE ASSISTANT.
- A.
TRUE
- B.
FALSE
- 12.A MEDICAL OFFICE STAFF'S UNIFORM SHOULD BE VERY LIBERAL.
- A.
TRUE
- B.
FALSE
- 13.THE COLOR OF A BUSINESS UNIFORM IS USUALLY BLACK.
- A.
TRUE
- B.
FALSE
- 14.THE EMPLOYMENT FORCAST FOR MEDICAL ADMINISTRATIVE ASSISTANTS IS VERY GOOD.
- A.
TRUE
- B.
FALSE
- 15.SCHOOL PROJECTS AND CERTIFICATES OF ACHIEVEMENT SHOULD NOT BE INCLUDED IN A STUDENT'S PORTFOLIO.
- A.
TRUE
- B.
FALSE
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