Offender Counseling

10 Questions | Total Attempts: 548

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Counseling Quizzes & Trivia

Offender counseling


Questions and Answers
  • 1. 
    The goal of reflection of feeling is to
    • A. 

      Help clients make implicit (or partially implicit) feelings explicit and clear.

    • B. 

      Identify feelings that the client denies.

    • C. 

      Make clients aware of the importance of emotion.

    • D. 

      All of the above

  • 2. 
    Sorting out mixed feelings is best done, according to the authors, by
    • A. 

      Using the exact words of the client.

    • B. 

      Paraphrasing feelings clearly, encouraging, and then summarizing.

    • C. 

      Noting ambivalent words such as "confusion" and discovering underlying deeper feelings through questioning and reflection of feeling.

    • D. 

      Carefully bringing out additional specifics of the client's emotional world.

  • 3. 
    When the feelings of the client are not fully understandable and seem confused,
    • A. 

      It is best to ignore the feeling until you understand fully what the client is saying.

    • B. 

      Paraphrase and summarize what you have heard.

    • C. 

      Reflect the feelings as you have heard them, but include a check-out for accuracy.

    • D. 

      All of the above

    • E. 

      None of the above

  • 4. 
    Feelings are so important in the counseling process that
    • A. 

      You should reflect every feeling you observe as it comes along.

    • B. 

      You should only reflect those feelings that are directly apparent.

    • C. 

      You should avoid reflecting discrepant feelings.

    • D. 

      B and c above

    • E. 

      None of the above

  • 5. 
    If you should be working in management, reflection of feeling
    • A. 

      Is often shortened to a brief acknowledgment of feeling.

    • B. 

      Plays itself out exactly the same as it does in counseling.

    • C. 

      Is a skill that should be reserved only for the most serious management problems.

    • D. 

      All of the above

  • 6. 
    The effective salesperson
    • A. 

      Wisely ignores the feelings of her or his clients.

    • B. 

      Carefully observes the emotions so he or she can optimize sales.

    • C. 

      Will note the feelings of clients and may regularly reflect them back.

    • D. 

      B and c above

    • E. 

      None of the above

  • 7. 
    "I feel really terrible. My folks have divorced. They have moved apart and I don't know where to live." Which would be a reflection of feeling in response to this client?
    • A. 

      "You're really confused."

    • B. 

      "Really terrible?"

    • C. 

      "Sounds like you're really upset and are confused as to what to do next."

    • D. 

      "Looks like you have had a bad experience. I can see that it would be tough deciding what to do next."

  • 8. 
    The tense of a reflection of feeling can be important. The authors state that the most immediate and potentially most powerful tense for a reflection of feeling would be
    • A. 

      Past tense.

    • B. 

      Present tense.

    • C. 

      Future tense.

    • D. 

      All of the above are equally powerful.

  • 9. 
    The check-out is important because
    • A. 

      It provides the client room to clarify things that the interviewer may have missed.

    • B. 

      It tends to clarify what the client has been saying.

    • C. 

      If the counselor is wrong, the client can come back and restate the issue more clearly.

    • D. 

      All of the above

  • 10. 
    Nonverbal indications of a client who is deeply emotional may most often include
    • A. 

      Rapid breathing, speech hesitations, and facial flushing.

    • B. 

      Relaxed body posture concealing deeper feelings.

    • C. 

      Focusing on a single topic to the exclusion of all others.

    • D. 

      All of the above