Exp Nov Mnl 2014 Final

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  • 1/34 Questions

    Client calls and says that a report did not go to the users Manager. Where would you go to validate which workflow the client is using?

    • Workflow
    • Policy
    • Forms
    • Groups
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About This Quiz

The 'EXP NOV MNL 2014 Final' quiz assesses knowledge on Concur's workflows, including troubleshooting and customization. It is crucial for users managing expenses through Concur, enhancing their ability to handle report issues and understand system configurations.

Exp Nov Mnl 2014 Final - Quiz

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  • 2. 

    The workflow being used is a simple one-up workflow. What area of the workflow could be causing the report to not go to the manager?

    • Processor Step

    • Step Rules

    • Hold for Receipt

    • Prepayment Validation

    Correct Answer
    A. Step Rules
    Explanation
    The step rules in the workflow could be causing the report to not go to the manager. Step rules are conditions or criteria that determine the flow of the workflow. If the step rules are not properly configured or if there is an error in the conditions set, it could result in the report not being sent to the manager.

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  • 3. 

    A client calls and says they are unable to create a report because they are getting a field required error, and they cannot enter anything. Which form would you want to look at?

    • Employee

    • Report Header

    • Expense Entry

    • Allocations

    Correct Answer
    A. Report Header
    Explanation
    The Report Header form is the most likely form to contain the field required error that the client is experiencing. This form is responsible for setting up the overall structure and properties of the report, including any required fields that need to be filled out before the report can be created. By examining the Report Header form, we can identify any missing or incorrectly configured fields that are causing the error.

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  • 4. 

    There are two types of Custom Fields used in Concur. What are they?

    • Custom and Amount

    • Amoutnt and Org Unit

    • Org Unit and Custom

    • Org Unit and Dated

    Correct Answer
    A. Org Unit and Custom
    Explanation
    The correct answer is Org Unit and Custom. In Concur, Org Unit custom fields are used to capture information about the organizational structure, such as department or cost center. Custom fields, on the other hand, are used to capture additional information that is specific to the organization's needs, such as project codes or client names. Therefore, the two types of custom fields used in Concur are Org Unit and Custom.

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  • 5. 

    A field can be copied from one form to another.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    It is possible to copy a field from one form to another. This means that the same field can be replicated in multiple forms, allowing for consistency and efficiency in data collection or input. By copying a field, the same set of information can be easily captured or displayed across different forms, reducing the need for manual entry or duplication of efforts. This can be particularly useful when creating similar forms or when multiple forms require the same type of information to be collected.

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  • 6. 

    When using more than one option in a conditional statement, the options should be ‘grouped’ together using ________ ?

    Correct Answer
    Parentheses
    Brackets
    parenthesis
    Explanation
    When using more than one option in a conditional statement, the options should be 'grouped' together using parentheses, brackets, or parenthesis. These are punctuation marks used to enclose and separate groups of options within a conditional statement, ensuring that they are evaluated as a single unit.

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  • 7. 

    When creating an audit rule for dinner limit, the client wants to flag the expense if the user spends over $25.00 USD. which of the following operators would they use?

    • Equals

    • Greater than

    • Less than

    • Less than or Equal to

    Correct Answer
    A. Greater than
    Explanation
    The client wants to flag the expense if the user spends over $25.00 USD. In this case, the client would use the "Greater than" operator to compare the expense amount with $25.00 USD. This operator will allow them to identify expenses that exceed the specified limit.

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  • 8. 

    Where do you go in order to assign the Itinerary that the user already created but still gets an error that 'No Itenerary' is attached?

    Correct Answer
    Details > Available Itineraries
    Explanation
    To assign the itinerary that the user already created but still gets an error stating 'No Itinerary' is attached, the user should go to the "Details" section and then select "Available Itineraries". This option allows the user to view and manage all the itineraries that are available. By accessing this section, the user can assign the desired itinerary to resolve the error.

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  • 9. 

    Name one way in order for you to determine if the company is using a Single Sign On (SSO).

    Correct Answer
    Security Keys
    Explanation
    One way to determine if a company is using Single Sign On (SSO) is by checking if they use security keys. Security keys are physical devices that provide an additional layer of authentication for accessing various systems and applications. They are typically used in conjunction with SSO to ensure secure and convenient access to multiple platforms with just one login. By using security keys, the company demonstrates their commitment to enhancing security and streamlining the login process, indicating the use of SSO.

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  • 10. 

    Which statement makes an Audit rule inclusive?

    Correct Answer
    And
    Explanation
    An audit rule is made inclusive when it includes all the conditions specified in the rule. In this case, the use of the "And" statement indicates that all the conditions mentioned in the audit rule must be met for it to be considered inclusive. The "And" statement acts as a logical operator, requiring all the conditions to be true in order for the rule to apply.

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  • 11. 

    When troubleshooting a Receipt issue, where would you go to check receipt settings? Admin->Expense Admin->

    Correct Answer
    Receipt Handling
    Explanation
    To check receipt settings when troubleshooting a receipt issue, you would go to the Admin section, then navigate to Expense Admin, and finally select Receipt Handling. This section is likely to contain the necessary settings and options related to receipt management, such as how receipts are processed, stored, and displayed within the system. By accessing this specific area, you can review and modify the receipt settings as needed to resolve any issues or make necessary adjustments.

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  • 12. 

    When uploading receipts, where do you go in the application to view them?

    Correct Answer
    Receipt Store
    Explanation
    To view uploaded receipts in the application, users need to go to the Receipt Store. This section of the application is specifically designed to store and organize all the receipts that have been uploaded by the user. It allows easy access and retrieval of the receipts whenever needed.

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  • 13. 

    Smart Expenses automatically match travel information to imported credit card transactions?

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Smart Expenses is a feature or system that is capable of automatically matching travel information, such as receipts or invoices, to the corresponding credit card transactions that have been imported. This means that the system can analyze and compare the travel information with the credit card transactions to identify and link them together. Therefore, the statement "Smart Expenses automatically match travel information to imported credit card transactions" is true.

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  • 14. 

    eReceipts are derived from Credit Card Information?

    • True

    • False

    Correct Answer
    A. False
    Explanation
    The statement that eReceipts are derived from Credit Card Information is false. eReceipts are electronic versions of traditional paper receipts that are sent via email or stored in a digital format. They can be generated for any type of payment method, including credit cards, debit cards, cash, or even mobile payment apps. Therefore, eReceipts are not exclusively derived from credit card information.

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  • 15. 

    Travel Request can be associated with Travel, Expense or Standalone?

    • True

    • False

    Correct Answer
    A. True
    Explanation
    A Travel Request can be associated with Travel, Expense, or Standalone because it is a formal request made by an individual or an organization to authorize and allocate resources for travel-related purposes. It can be used to request approval for travel expenses, such as flights, accommodation, and meals, or it can be used as a standalone request to seek permission for travel without any associated expenses. Therefore, the statement "True" is correct as a Travel Request can be associated with Travel, Expense, or Standalone.

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  • 16. 

    Travel Request issues are always handled by Expense teams?

    • True

    • False

    Correct Answer
    A. False
    Explanation
    If a client uses Concur Travel, booking issues will be handled by Travel Teams.

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  • 17. 

     Name the three types of workflows that concur offers clients

    • Cost Object

    • Skip Step

    • Email

    • Authorized

    • One Up

    • Change Approver

    Correct Answer(s)
    A. Cost Object
    A. Authorized
    A. One Up
    Explanation
    Concur offers clients three types of workflows: Cost Object, Authorized, and One Up. These workflows are designed to streamline and automate different processes within an organization. The Cost Object workflow allows clients to track and allocate expenses to specific cost objects or projects. The Authorized workflow ensures that expenses are approved by authorized individuals before being reimbursed. The One Up workflow allows clients to set up a hierarchical approval process where expenses are reviewed and approved by higher-level managers. These workflows help improve efficiency and control over expense management.

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  • 18. 

    I can get templates of the imports and exports for clients on the Deployment Toolkit?

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The statement suggests that it is possible to obtain templates of the imports and exports for clients on the Deployment Toolkit. Therefore, the correct answer is true.

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  • 19. 

    An Org_Unit field can only be used for Organizational information only

    • True

    • False

    Correct Answer
    A. False
    Explanation
    The given statement is false. An Org_Unit field can be used for more than just organizational information. It can also be used for other purposes such as categorizing data or grouping related items within a system.

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  • 20. 

    You can see the history of any import or export sent via FTP in Integration Administrator.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The given statement is true because the Integration Administrator tool allows users to view the history of any import or export that was sent via FTP. This feature provides transparency and allows users to track the progress and status of their FTP transfers.

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  • 21. 

    Describe two ways to associate an Expense type to a policy

  • 22. 

    An Administrator would like to set up an option to skip approvers that have approved particular reports already. How could they do that?

  • 23. 

    Describe the steps to make a specific field invisible for employees and read only for approvers. 

  • 24. 

    Give a short description of the functionality of the Receipt field in the VAT form.

  • 25. 

    Where can you find documentation (the path) on the Global template and Country Guides for Tax Configuration or Travel Allowance?

  • 26. 

    Name two ways to assign an existing itinerary to a report.

  • 27. 

    An Administrator would like to move an expense pay batch to a different date. What would you advise them to do?

  • 28. 

    Explain what Overnight Processing Zones (ONP) means.

  • 29. 

    Name three of the 5 system requirement in order to properly calculate the VAT and reclaim?

    Correct Answer
    Expense Type
    Date
    Location
    Expense Amount
    Receipt
    Explanation
    The correct answer is Expense Type, Date, Location, Expense Amount, and Receipt. These are the five system requirements needed to properly calculate the VAT and reclaim. The Expense Type is necessary to categorize the expense, while the Date is needed to determine the applicable VAT rate. The Location is important to identify the jurisdiction's tax regulations. The Expense Amount is required to calculate the VAT amount, and the Receipt is crucial as supporting documentation for VAT reclaims.

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  • 30. 

    Where do you go if the you need to assist an Admin regarding their Tax configuration?

    Correct Answer
    Administration > Expense Admin > Tax Administrator
    Explanation
    To assist an Admin regarding their Tax configuration, you would go to the Administration section. From there, you would navigate to the Expense Admin tab and then select the Tax Administrator option. This pathway allows you to access the necessary tools and settings related to the tax configuration for the Admin.

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  • 31. 

    Name two of the three Tax Rate Types.

    Correct Answer
    Exempt
    Reduced
    Standard
    Explanation
    The question is asking for two of the three tax rate types. The answer provided includes all three tax rate types: Exempt, Reduced, and Standard. Exempt refers to a tax rate of 0%, meaning no tax is applied. Reduced refers to a tax rate that is lower than the standard rate, typically applied to certain goods or services. Standard refers to the regular tax rate that is applied to most goods and services. Therefore, the answer provided includes two of the three tax rate types as requested in the question.

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  • 32. 

    If Custom Audit Rule are if/then statements, what is the 'If' portion and the 'then' portion?

    Correct Answer
    If = Conditions , then = Exception
    Explanation
    The 'if' portion of a custom audit rule refers to the conditions that need to be met in order for the rule to be applied. These conditions can be based on specific criteria or actions. The 'then' portion of the rule refers to the exception or action that will be taken if the conditions are met. It specifies what should happen or what should be done when the conditions of the rule are satisfied.

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  • 33. 

    Where do you to check the rates for Travel Allowance used for ex. Meals & Lodging?

    Correct Answer
    Admin > Expense Admin > Travel Allowance
    Explanation
    To check the rates for Travel Allowance used for expenses such as meals and lodging, you need to go to the Admin section of the Expense Admin module. Specifically, you should navigate to the Travel Allowance section within the Expense Admin module. This is where you will find the rates and details related to Travel Allowance for various expenses.

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  • 34. 

    Where would you go to verify that the FTP process was active for the Employee Import

    Correct Answer
    Integration Admin
    Integration Administrator
    Explanation
    To verify that the FTP process is active for the Employee Import, you would go to the Integration Admin or Integration Administrator. These are likely the user roles or accounts that have access to the integration settings and configurations. By accessing the integration admin or administrator interface, you can check the status of the FTP process and ensure that it is active and functioning properly for the Employee Import.

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  • Current Version
  • Feb 20, 2024
    Quiz Edited by
    ProProfs Editorial Team
  • Oct 31, 2014
    Quiz Created by
    CSReadiness
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